Northwest Vision Center

Northwest Vision Center

4.9 540 Reviews
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What reviewers say about Northwest Vision Center

Generated with AI from 540 reviews on Trustburn · updated 4 days ago

Customers generally describe friendly, professional staff and thorough eye exams, with several long-tenured patients highlighting their trust in Dr. Min and praise for the office environment.
What does Northwest Vision Center do?

Northwest Vision Center, operating under the MyEyeDr. brand, provides complete eye exams along with glasses and contact lens services at its Columbus, Ohio location on W. Henderson Rd.

What are the most common complaints about Northwest Vision Center?

The critical reviewers describe complaints involving long waits for ordered glasses and poor communication when calling about delays, unexpected charges from being given a more comprehensive exam than expected, and being billed for services that did not meet their needs.

AI-generated from reviews on this page. Verify anything important with the company directly.

Julie Karovics-Knepley
Reviews 1

I have been a patient of Dr. Min for 10+ years. Visits are always professionally conducted, thorough, informative and helpful. The staff is pleasant and competent and I notice over the years that staff turn over is rather low which indicates a good working environment. On my appointment yesterday, a new optician handled the processing of my order. She quickly informed me she was experienced but new at this location. When she had questions about processing the order, one of her co-workers very quickly and kindly helped her learn how to complete the task correctly. It was nice to see people actually working well together. I like Dr. Min and I trust his observations.

Nick Sheets
Reviews 1

As a new client I did not know what to expect but I certainly didn't anticipate how kind and informative the entire team was! Didn't have to wait and didn't have any trouble checking in or out .Great team here that will work to find the best care for you specifically .

Tim Curtis
Reviews 1

I have been a patient of Dr. Min since the time he came to Chillicothe to open a second practice. He is knowledgeable and very thorough in doing an exam. He also takes time to get to know his patients on a personal level. The staff are very professional. If you are looking for a great optometrist Dr. Min is the best.

marijon lococo
Reviews 1

I have known Dr. MIN as a friend and Optometrist since he started his practice (can't seem to remember just how long that is ). He and his staff have taken very good care of me and my eyes. NW Vision center offers the latest in technology to make sure those peepers are in tip top shape. Thank you for making sure my baby blues are always at their best!

Scott P
Reviews 1

There has been some turnover in personnel. All the new front office people are great. I just went to my appointment and it was fantastic I have been going to NW Vision for many years. They are always professional, helpful and very pleasant. I recommend them highly. I see Dr. Sims for my annual exams. She thoroughly examines my eyes, talks me through the process and always takes the time to answer my questions.

Mia Hall
Reviews 1

My family and I have been going to this office and seeing Dr. Sims for several years now. We have always received friendly and competent service. Dr. Sims helped me with a significant issue last year, correctly diagnosing the problem, and getting me in to see a specialist that very day. Our whole family loves coming to get our eyes checked so that we can see Dr. Sims and her helpful and friendly staff.

Christina Ebeling
Reviews 1

I drive 40 mins one way to come to Northwest Vision Center because they are they best at what they do! I always have amazing customer service. Even on a day like today where I was 15 mins late to my appointment due to an accident on the interstate they still squeezed me in and took great care of me! Customer service is what they do and I truly enjoy everyone that I come in contact with there. Thank you for being so amazing!

Jim Hammar
Reviews 1

What a level of excellence in customer service. From the moment you are greeted as you walk in and throughout the exam process this staff knows their stuff. A shining example of how to properly treat customers. Very inviting setting makes for a calming visit. Highly recommend Northwest Vision Center.

Alex Can
Reviews 1

I had such a great experience at Northwest Vision! I was a little nervous about my eye exam, but Sue and Dr. Min were so nice and took the time to answer all of my questions. Linda was amazing - she spent so much time with me, helping me pick out glasses that I loved and felt confident in. I would highly recommend this friendly and attentive team!

Tony Logan
Reviews 1

The doctors and staff at NW Vision are courteous and professional. They carry the latest technology in eye care and provide consultations that are thorough yet always done on schedule....And don't tell anybody but they even cheerfully fix my sun glasses for free when I drop in without an appointment. Yay!

Kelley Holous
Reviews 1

Dr. Sims and Taylor were, as always, so helpful and caring at my appointment today. I have been going to Dr.Sims for quite awhile, and she is so pleasant and informative. The entire staff from the confirmation call to the check out, are efficient and friendly! I always purchase my glasses there as well. I can t imagine having any better treatment!!

Terence Jones
Reviews 1

Dr Min made me feel comfortable and made sure I knew everything that was going on with my eye sight. He made excellent recommendations for the next year and even had the staff set up a lasik consultation for me while I waited! 10/10 do recommend!

Susan Legg
Reviews 1

Staff was very accommodating when we mistakenly arrived on a Tuesday rather than Thursday for my daughter's appointment; they got us in right away. Dr. Sims was cheerful and engaging, as well as knowledgeable and accessible. Our optician was very helpful, even though I was open about purchasing frames elsewhere.

Jeff White
Reviews 1

Dr. Min and staff always do a thorough job on my eye exams utilizing the latest technology. The staff is courteous, friendly and professional. They are always on schedule but make me feel I am their primary focus. Dr. Min is diligent in explaining the results of the exam in terms I can relate to. I heartily recommend Northwest Vision.

KATHY WILEY
Reviews 1

I have gone to Dr Min for 20 + years. I trust him, and I am willing to drive an hour, to continue the excellent care I receive at each appointment. I have recommended many friends and family to Dr Min and not one person has been disappointed.

Ian Ravary
Reviews 1

I've been going here for awhile. The doctors and technicians are very knowledgeable and helpful. I got contact lenses recently and had a decent amount of questions and they were able to answer everything and set me up with a trial pair that day.

Jim Buxton
Reviews 1

I have been seeing Dr. Min for nearly twenty years . Dr. min does a great job of explaining the changes your eyes go through (and mine have changed allot since my first appointment!) . The office is clean and the staff are all very pleasant. Never kept waiting very long either. Definitely one of the doctors I do not mind visiting.

Alison Lukan
Reviews 1

As a long standing client of Dr Min's, I am always happy to go in for my eye appointment. All staff are courteous and knowledgable and they guide you through your exam efficiently! Dr Min always takes the time to explain any comments and answers every question you might have. Plus - their frame selection is fantastic!

Sherri Finley
Reviews 1

I have been going to Dr. Minn since he started his practice and he is the best. I have recommended him to family and friends and they all love him as much as I do. Dr. Minn is the professional you can trust your eye care to and has the best staff you can find. I highly recommend him!

Jennifer Kennedy
Reviews 1

The whole family trusts Dr. Sims with our eye health. The staff at Northwest Vision Center are very helpful and responsive. We've gotten great frames and comfortable contacts from this very convenient, friendly vision center. Thanks for your trusted expertise, NW Vision!

Andrea Dickinson
Reviews 1

Everyone at Northwest Vision is very kind and welcoming. I usually see Dr. Min but saw Dr. Sims for the first time and she is just as great! Karla was very helpful with ordering new contacts and glasses at the end of my appointment. They are up to date on the technology that they use and make sure you leave without any unanswered questions. Thanks for another great visit!

Catherine Ashley
Reviews 1

I m new to the area and expected to have to wait several months for a new patient appointment. They were able to get me in the same day. Dr. Sims took her time during the appointment and was very knowledgeable. I was very impressed by everyone s professionalism. I will definitely be going back!

ben tarney
Reviews 1

Just had my first experience at Northwest Vision Center and it couldn't have gone better. Everyone I came in contact with was exceptionally nice and easy to work with. Their technology is much better than eye doctors I have seen the the past. Dr sims was fantastic and I would recommend her to anyone. My wife is also a patient and has experienced exceptional service and care as well!

Gretchen Williams
Reviews 1

I was so pleased with my visit here! From the moment you walk in you feel well greeted and the feeling continues as you meet more of their staff. I felt extremely comfortable and aware of what was going on during the visit. They also had a great frame selection! Highly recommend!

Melanie Gregg
Reviews 1

I have been a patient of Dr. Min's for years. He is the very best. You receive a thorough exam and he takes time to explain his findings in detail. My husband had vision issues prior to joining me as a patient, and is also a big fan of Dr. Min.

Leonard Mack
Reviews 1

Dr Min has been taking care of my visions exams for a few years now. I have had great service, thorough exams have been extremely pleased. Dr Min suggested I get LASIK and it was one of the best thing I have ever done. Dr Min handled all the followup exams to the surgery. I always highly recommend Northwest Vision to all my friends.

Tracey Bennett
Reviews 1

This is the first time a vision doctor has ever taken an interest in my overall, general health, outside of my eyesight. Dr. Min is detailed in his explanations of my vision issues, and goes above and beyond by walking me through the various tests they offer, and encourages me to be more proactive in my well checks with my D.O. I was relieved to see that this practice has state of the art technology, removing the stress that goes with dilation and exams. With a family history of glaucoma and macular degeneration, he takes the time to review the things I can do to protect my eye health. I believe that he and his staff care about their patients and have referred several friends to NW Vision Center!

Debbie Campbell
Reviews 1

Our family has been going to Northwest Vision for many years. The staff is consistently professional and friendly. Dr. Min is an excellent clinician and very through. I have recommended this practice to many people and I have only heard positive things from others as well.

Leon Meleshchuk
Reviews 1

I ve been to many optometrists in the last two decades, always trying new places. Northwest Vision Center is well worth the price. At other locations I would have to come in 3-4 times just to get the right fitting contacts. Here they always get it right the first time.

Durward Foulis
Reviews 1

Thank you to Hope, Taylor, Dr Min, Karla, and Rich. As always everyone on the staff helps me out and makes me feel welcome and at home. You are all amazingly friendly. I look forward to my eye exam because of all of you special people at Northwest Vision.

Carl C
Reviews 1

I love going to Northwest vision! Everyone is very friendly. Dr Sims is so nice and always explains things in a way that s easy to understand. Karla spent so much time helping find glasses and going over insurance with me. I never felt rushed. Buying contacts is a daunting task since it is so much out of pocket at one time. Karla made some suggestions and I left there feeling such a sigh of relief as I was able to use my HSA. I highly recommend Northwest Vision Center.

Allison Carr
Reviews 1

This place is great! Dr. Sims is really knowledgeable and professional, they have a great selection of frames, and the staff was wonderful with the fact that I had my small baby with me and needed extra time and help. Love them!

Erin Bradshaw
Reviews 1

Our entire family sees Dr. Sims, and we wouldn't have it any other way! She is friendly, personable, knowledgeable and very helpful. All of our interactions with the staff at Northwest Vision has been positive. In fact, my mom just said today, "I need to get the number for your eye doctor. It sounds like a much better place than where we go!" I would highly recommend Northwest Vision!

Connor Hooper
Reviews 1

Dr. Sims is an absolute professional and the staff at Northwest Vision is so caring. Dr. Sims took the time to walk me through alternative contact lenses that would provide increased breathability and promote long-term health. By the end of my visit she had guided me to a new, healthier lense that was also more affordable than my current subscription-based contact delivery service. Thank you, Dr. Sims!

Keith Carlson
Reviews 1

Dr. Sims and her staff are wonderful. I've been coming here for approximately 10 years for my eye appointments and I'm always impressed by how nice and helpful everyone is. They care and it shows. You all are the best and do a great job, keep up the great work. I highly recommend them.

Melissa Bodey
Reviews 1

Great Visit! I was very happy with the greeting "hello and welcome" and that feeling of "you are in good hands" last thru the entire visit! I have always loved Dr. Sims (she is so upbeat and positive) and I greatly appreciate the staff walking me thru every step of the visit as well as helping me to select the frames and accessories that I needed, and that worked for me. Thanks to all! Great job!

Rose Keller
Reviews 1

This is John Keller. As always, I was treated very nicely. Dr. Min is the the greatest. Staff is wonderful. This is Rose. We have gone to Dr. Min for many, many years. Always love to see him, and we get the greatest of care. The entire staff is great, and Rich is the best technician you can get. Highly recommend.

Sarah Burens
Reviews 1

I m a new patient and just had my first appointment. The whole staff is super friendly and I felt confident I was receiving the best care. Dr Sims was very thorough and took the time to explain things to me. The opticians were also very patient with me and were helpful while I was picking out new frames. I love this place and will recommend it to anyone!

Thomas Fowley
Reviews 1

Dr. Sims is a fantastic optometrist. She very knowledgeable & easy to talk to. My new glasses & contacts have me seeing better than ever. My night vision, distance & up close sight is spot on now. Thank you Dr. Sims & staff what a great experience!!!

Marv Briskey
Reviews 1

Had a great experience with Dr. Min during my annual eye exam. Dr. Min was professional, thorough and explained my eye conditions in detail. I would definitely recommend others try Northwest Vision Center for their eye care needs! Marv

Lindy Hall
Reviews 1

Dr. Min and the whole staff here are the best! Everyone is always very kind and welcoming and I feel I receive very thorough care. I ve had a couple issues where I needed to be seen right away and they were very accommodating! I highly recommend to anyone in the area.

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About Northwest Vision Center

Your eye doctor near Columbus, OH Columbus-W. Henderson Rd, MyEyeDr. offers complete eye exams with glasses and contacts. Book an appointment now with a MyEyeDr. optometrist.

Northwest Vision Center: Your Trusted Eye Doctor Near Columbus, OH

Are you looking for a reliable eye doctor near Columbus, OH? Look no further than Northwest Vision Center. Located on W. Henderson Rd, this MyEyeDr. location offers comprehensive eye exams and a wide selection of glasses and contacts to meet your vision needs.

At Northwest Vision Center, we understand the importance of clear vision in your daily life. That's why our team of experienced optometrists is dedicated to providing personalized care to each patient who walks through our doors.

Our Services

We offer a range of services to help you maintain optimal eye health and clear vision:

Comprehensive Eye Exams: Our comprehensive eye exams include tests for visual acuity, color blindness, depth perception, and more. We also check for common eye conditions such as glaucoma and cataracts.

Contact Lens Fittings: If you prefer contact lenses over glasses, we can help you find the perfect fit with our contact lens fittings.

Eyeglasses: We offer a wide selection of eyeglasses from top brands like Ray-Ban®, Oakley®, and Nike®. Our frames come in various styles to suit any taste or budget.

Sunglasses: Protect your eyes from harmful UV rays with our stylish sunglasses from top brands like Maui Jim® and Costa Del Mar®.

Pediatric Eye Care: We provide specialized care for children's eyesight needs including early detection of potential issues that could affect their learning or development.

Our Commitment To Quality Care

At Northwest Vision Center, we are committed to providing quality care that meets the unique needs of each patient. Our team takes the time to listen carefully to your concerns so that we can develop an individualized treatment plan tailored specifically for you.

We use state-of-the-art technology in all aspects of our practice including digital retinal imaging which allows us to detect potential issues before they become serious problems. Additionally, we stay up-to-date on the latest advancements in optometry so that we can provide cutting-edge treatments when necessary.

Why Choose Us?

Choosing an eye doctor is an important decision that should not be taken lightly. At Northwest Vision Center, we strive to make this decision easy by offering:

Convenient Location: Our office is located on W Henderson Rd making it easily accessible from anywhere in Columbus or surrounding areas.

Flexible Scheduling Options: We offer flexible scheduling options including evening and weekend appointments so that you can get the care you need when it's convenient for you.

Insurance Coverage Accepted: We accept most major insurance plans making it easy for patients with insurance coverage.

Friendly Staff Members : Our staff members are friendly professionals who are dedicated to ensuring every patient has a positive experience at our office.

In Conclusion,

If you're looking for an experienced optometrist near Columbus Ohio who provides quality care using state-of-the-art technology then look no further than Northwest Vision Center! With flexible scheduling options available seven days per week plus acceptance by most major insurance providers there really isn't any reason not give us call today!

Address
2200 Henderson Rd Ste A