Northwest Vision Center Review

All staffs at Northwest Vision are very friendly and helpful. I had bad experiences with staffs at previous place I used, so I am very happy I choose this place! :-)

Excellent service. Dr. Min is very thorough and spends all the time you need discussing your care. I highly recommend.

I have been a patient of Dr. Min for 10+ years. Visits are always professionally conducted, thorough, informative and helpful. The staff is pleasant and competent and I notice over the years that staff turn over is rather low which indicates a good working environment. On my appointment yesterday, a new optician handled the processing of my order. She quickly informed me she was experienced but new at this location. When she had questions about processing the order, one of her co-workers very quickly and kindly helped her learn how to complete the task correctly. It was nice to see people actually working well together. I like Dr. Min and I trust his observations.

As a new client I did not know what to expect but I certainly didn't anticipate how kind and informative the entire team was! Didn't have to wait and didn't have any trouble checking in or out .Great team here that will work to find the best care for you specifically .

I've been going to Doctor Min for over a decade. I've looked into switching to online stores but Dr. Min's prices are competitive and their customer service and professional expertise is worth your consideration.

I have been a patient of Dr. Min since the time he came to Chillicothe to open a second practice. He is knowledgeable and very thorough in doing an exam. He also takes time to get to know his patients on a personal level. The staff are very professional. If you are looking for a great optometrist Dr. Min is the best.

I have known Dr. MIN as a friend and Optometrist since he started his practice (can't seem to remember just how long that is ). He and his staff have taken very good care of me and my eyes. NW Vision center offers the latest in technology to make sure those peepers are in tip top shape. Thank you for making sure my baby blues are always at their best!

We ve been going here for over 20 years! Always great service and very friendly staff! Dr. Min goes out of his way to ask how you re doing and make you feel comfortable with your visit! Highly recommend Northwest Vision!

There has been some turnover in personnel. All the new front office people are great. I just went to my appointment and it was fantastic
I have been going to NW Vision for many years. They are always professional, helpful and very pleasant. I recommend them highly. I see Dr. Sims for my annual exams. She thoroughly examines my eyes, talks me through the process and always takes the time to answer my questions.

The staff are very professional and helpful to their customers. My experience has been very positive with excellent treatment and thorough examinations. Highly recommend this place and also have great eye-wear glasses selection.

Everyone was super friendly and I felt calm throughout the appointment.

Love Dr. Sims :) Overall, the team is great and I've been going there for years with good experience. I feel like they offer top quality care, but are not pushy on options that are cost sensitive.

I ve always had a good experience at Northwest Vision.

My family and I have been going to this office and seeing Dr. Sims for several years now. We have always received friendly and competent service. Dr. Sims helped me with a significant issue last year, correctly diagnosing the problem, and getting me in to see a specialist that very day. Our whole family loves coming to get our eyes checked so that we can see Dr. Sims and her helpful and friendly staff.

The staff is friendly, professional and very attentive. High recommend!

My wife said, "Dr. Min is one of my favorite doctors I have ever been to"

I'm a new client, they took the time to explain everything we did in great detail, from the different tests, to selecting my new frames. I would refer any of my friends to them.

My wife and I both go to Northwest Vision Center and we both couldn't be happier with their dedication and quality of service. Thanks for everything you do to make our eye health as easy and stress-free as possible!

Loved our experience with Dr. Sims and the entire staff at Northwest Vision. Great selection of glasses for both men and women and helpful knowledgeable staff to assist us!

Dr. Min always very clearly explains everything he is looking at and what the exam results mean. I consistently feel I m getting a highly professional but friendly exam, perfect combo.

Dr. min and staff are the best! Very professional and personable.

I drive 40 mins one way to come to Northwest Vision Center because they are they best at what they do! I always have amazing customer service. Even on a day like today where I was 15 mins late to my appointment due to an accident on the interstate they still squeezed me in and took great care of me! Customer service is what they do and I truly enjoy everyone that I come in contact with there. Thank you for being so amazing!

What a level of excellence in customer service. From the moment you are greeted as you walk in and throughout the exam process this staff knows their stuff. A shining example of how to properly treat customers. Very inviting setting makes for a calming visit. Highly recommend Northwest Vision Center.

I had such a great experience at Northwest Vision! I was a little nervous about my eye exam, but Sue and Dr. Min were so nice and took the time to answer all of my questions. Linda was amazing - she spent so much time with me, helping me pick out glasses that I loved and felt confident in. I would highly recommend this friendly and attentive team!

Always friendly, informative and prompt. Thanks again for being our eye guys for the past 10 years or more!!!

The doctors and staff at NW Vision are courteous and professional. They carry the latest technology in eye care and provide consultations that are thorough yet always done on schedule....And don't tell anybody but they even cheerfully fix my sun glasses for free when I drop in without an appointment. Yay!

I have been a patient at Northwest Vision for years. The staff is always very friendly and both doctors are great. Everyone is welcoming and knowledgeable!

Great covid protocol. First-timer. Very comprehensive exam and provided thorough explanation of exam results. Staff very friendly and professional. Overall, great experience!

I have been going to Northwest Vision Center (Dr. Min) for 15+ years. Nothing but the utmost professional and knowledgeable staff. Highly recommend Northwest Vision Center.

Visiting NW Vision Center is always a pleasure! Look forward to "seeing" Dr. Minn and all the great staff every year. Been a patient for about 2 decades and plan on for the remainder of my life!

Dr. Sims and Taylor were, as always, so helpful and caring at my appointment today. I have been going to Dr.Sims for quite awhile, and she is so pleasant and informative. The entire staff from the confirmation call to the check out, are efficient and friendly! I always purchase my glasses there as well. I can t imagine having any better treatment!!

I love how organized and efficient this office always is. My wait times are short to non-existent. Everyone is very friendly and willing to help with any questions or issues. I can t recommend them highly enough.

Professional friendly staff & great doctors! Very clean office! Been going to Dr.Min for over 12years.

Dr Sims took her time with myself and my son. She was very personable and patient. The staff were also very helpful. Karla took her time helping us pick out the perfect frames.

Dr Min made me feel comfortable and made sure I knew everything that was going on with my eye sight.

He made excellent recommendations for the next year and even had the staff set up a lasik consultation for me while I waited! 10/10 do recommend!

Staff was very accommodating when we mistakenly arrived on a Tuesday rather than Thursday for my daughter's appointment; they got us in right away. Dr. Sims was cheerful and engaging, as well as knowledgeable and accessible. Our optician was very helpful, even though I was open about purchasing frames elsewhere.

Dr. Min and the entire staff are very helpful and informative. Very thorough and appreciate the explanations throughout the eye exam. Very comfortable environment.

Dr Min and his staff are always super friendly and welcoming! Dr Min has been very thorough with my eye care! I ve always been very happy with the service at all my families appointments.

Dr. Simms and her staff are always so friendly! They answer my children s unending questions about their eyes and are very patient with them!

Awesome staff ! Never have to wait to be seen. Love their choices of frames and their helpfulness! We have been coming here for 20 years and still love it!

Visiting the eye doctor has never been my favorite thing to do, but Dr. Min and the staff at Northwest Vision Center make it as stress-free as possible!

Dr. Min and staff always do a thorough job on my eye exams utilizing the latest technology. The staff is courteous, friendly and professional. They are always on schedule but make me feel I am their primary focus. Dr. Min is diligent in explaining the results of the exam in terms I can relate to. I heartily recommend Northwest Vision.

I was looking for a new eye doctor and Dr. Sims was great. My eye exam was quick and painless.

I saw Dr. Ming for the first time this visit. I really liked him. He was friendly and explained everything to me clearly. He even showed me pictures of my eyes they had taken. Very interesting!

Dr. Sims is the best! My kids love her and are always excited to see her (catch what I did there? )

Always a great experience. So many wonderful frames to choose from and the staff is amazing. Easy to work with. I know my eye health is in good hands.

Up to date tech. No more diluted eyes and struggles. Good doctors and environment.

I have gone to Dr Min for 20 + years. I trust him, and I am willing to drive an hour, to continue the excellent care I receive at each appointment. I have recommended many friends and family to Dr Min and not one person has been disappointed.

I've always feel very comfortable with everyone at NWVision. Dr. Min is very through and has kept my eyes healthy. The staff is always friendly and very helpful. Prices are reasonable.

Professional, courteous, and takes time to listen without pushing unnecessary things at you.

I've been going here for awhile. The doctors and technicians are very knowledgeable and helpful. I got contact lenses recently and had a decent amount of questions and they were able to answer everything and set me up with a trial pair that day.

Very thorough. Very prompt. Very informative. Very professional. Very respectful of cleanliness.

I have been seeing Dr. Min for nearly twenty years . Dr. min does a great job of explaining the changes your eyes go through (and mine have changed allot since my first appointment!) . The office is clean and the staff are all very pleasant. Never kept waiting very long either. Definitely one of the doctors I do not mind visiting.

Dr. Sims and staff do a fabulous job. I have been a patient for years and enjoy going to them for my eye care needs.

As a long standing client of Dr Min's, I am always happy to go in for my eye appointment. All staff are courteous and knowledgable and they guide you through your exam efficiently! Dr Min always takes the time to explain any comments and answers every question you might have. Plus - their frame selection is fantastic!

Very fast, efficient and helpful. Easy to work with and great service!

I was very happy with the entire experience. Everybody was professional and helpful. I gladly give my recommendation.

I have been going to Dr. Minn since he started his practice and he is the best. I have recommended him to family and friends and they all love him as much as I do. Dr. Minn is the professional you can trust your eye care to and has the best staff you can find. I highly recommend him!

The whole family trusts Dr. Sims with our eye health. The staff at Northwest Vision Center are very helpful and responsive. We've gotten great frames and comfortable contacts from this very convenient, friendly vision center. Thanks for your trusted expertise, NW Vision!

Dr Min is the best. He moved away from my area and I still drive 1 1/2 hrs to see him. The quality and care from him and the staff are A+

Kathy Farler

Everyone at Northwest Vision is very kind and welcoming. I usually see Dr. Min but saw Dr. Sims for the first time and she is just as great! Karla was very helpful with ordering new contacts and glasses at the end of my appointment. They are up to date on the technology that they use and make sure you leave without any unanswered questions. Thanks for another great visit!

I m new to the area and expected to have to wait several months for a new patient appointment. They were able to get me in the same day. Dr. Sims took her time during the appointment and was very knowledgeable. I was very impressed by everyone s professionalism. I will definitely be going back!

Just had my first experience at Northwest Vision Center and it couldn't have gone better. Everyone I came in contact with was exceptionally nice and easy to work with. Their technology is much better than eye doctors I have seen the the past. Dr sims was fantastic and I would recommend her to anyone. My wife is also a patient and has experienced exceptional service and care as well!

Very nice and friendly staff, Doctor Min was great, nice selection of glasses! Highly recommended.

I was so pleased with my visit here! From the moment you walk in you feel well greeted and the feeling continues as you meet more of their staff. I felt extremely comfortable and aware of what was going on during the visit. They also had a great frame selection! Highly recommend!

I saw Dr Minn for my yearly exam. My wife purchased a set of sunglasses. The staff here is always courteous and helpful. Have been a patient for 22+ years.

I have been a patient of Dr. Min's for years. He is the very best. You receive a thorough exam and he takes time to explain his findings in detail. My husband had vision issues prior to joining me as a patient, and is also a big fan of Dr. Min.

Friendly and efficient. Took time to answer my questions. Dr Min was kind and professional. Sales staff was helpful but not pushy. Thanks!

Dr. Sims is knowledgeable and thorough in her exam. Her opticians and office staff are wonderful. Everyone answered all of my questions and are friendly.

Dr Min has been taking care of my visions exams for a few years now. I have had great service, thorough exams have been extremely pleased. Dr Min suggested I get LASIK and it was one of the best thing I have ever done. Dr Min handled all the followup exams to the surgery. I always highly recommend Northwest Vision to all my friends.

Everyone is very professional and they are thorough in their explanation of treatment and billing. The office is clean and safe. They have everything you need for your eyes in one convenient location.

This is the first time a vision doctor has ever taken an interest in my overall, general health, outside of my eyesight. Dr. Min is detailed in his explanations of my vision issues, and goes above and beyond by walking me through the various tests they offer, and encourages me to be more proactive in my well checks with my D.O. I was relieved to see that this practice has state of the art technology, removing the stress that goes with dilation and exams. With a family history of glaucoma and macular degeneration, he takes the time to review the things I can do to protect my eye health. I believe that he and his staff care about their patients and have referred several friends to NW Vision Center!

Our family has been going to Northwest Vision for many years. The staff is consistently professional and friendly. Dr. Min is an excellent clinician and very through. I have recommended this practice to many people and I have only heard positive things from others as well.

Great experience!!! CLEAN facility, kind and helpful people. I would highly recommend.

Always the best experience for me and my son! The staff are so friendly and kind and Dr. Sims is an awesome optometrist.

I ve been to many optometrists in the last two decades, always trying new places. Northwest Vision Center is well worth the price. At other locations I would have to come in 3-4 times just to get the right fitting contacts. Here they always get it right the first time.

Thank you to Hope, Taylor, Dr Min, Karla, and Rich. As always everyone on the staff helps me out and makes me feel welcome and at home. You are all amazingly friendly. I look forward to my eye exam because of all of you special people at Northwest Vision.

Great customer service and extremely friendly and helpful people.

I love going to Northwest vision! Everyone is very friendly. Dr Sims is so nice and always explains things in a way that s easy to understand. Karla spent so much time helping find glasses and going over insurance with me. I never felt rushed. Buying contacts is a daunting task since it is so much out of pocket at one time. Karla made some suggestions and I left there feeling such a sigh of relief as I was able to use my HSA. I highly recommend Northwest Vision Center.

This place is great! Dr. Sims is really knowledgeable and professional, they have a great selection of frames, and the staff was wonderful with the fact that I had my small baby with me and needed extra time and help. Love them!

Today was my first time visiting an Eye Doctor and I'm so grateful for choosing Northwest Vision Center. It may seem funny but I was very scared going there.everyone was nice to me.God bless you guys.

Our entire family sees Dr. Sims, and we wouldn't have it any other way! She is friendly, personable, knowledgeable and very helpful. All of our interactions with the staff at Northwest Vision has been positive. In fact, my mom just said today, "I need to get the number for your eye doctor. It sounds like a much better place than where we go!" I would highly recommend Northwest Vision!

Dr. Min and his staff have taken care of my entire family for the past 15 years. They are friendly, thorough and on time. If I could give 6 stars, I would.

Dr. Sims is an absolute professional and the staff at Northwest Vision is so caring.

Dr. Sims took the time to walk me through alternative contact lenses that would provide increased breathability and promote long-term health.

By the end of my visit she had guided me to a new, healthier lense that was also more affordable than my current subscription-based contact delivery service.

Thank you, Dr. Sims!

Dr. Sims and her staff are wonderful. I've been coming here for approximately 10 years for my eye appointments and I'm always impressed by how nice and helpful everyone is. They care and it shows. You all are the best and do a great job, keep up the great work. I highly recommend them.

Great Visit! I was very happy with the greeting "hello and welcome" and that feeling of "you are in good hands" last thru the entire visit! I have always loved Dr. Sims (she is so upbeat and positive) and I greatly appreciate the staff walking me thru every step of the visit as well as helping me to select the frames and accessories that I needed, and that worked for me. Thanks to all! Great job!

This is John Keller. As always, I was treated very nicely. Dr. Min is the the greatest. Staff is wonderful.

This is Rose. We have gone to Dr. Min for many, many years. Always love to see him, and we get the greatest of care. The entire staff is great, and Rich is the best technician you can get. Highly recommend.

Prompt delivery of eyeglasses, great individuals to work with

Dr. Min and all the staff at Northwest Vision Center are kind, professional, and helpful. I have referred many friends and family and will continue to do so. There s also an excellent selection of eyewear.

I m a new patient and just had my first appointment. The whole staff is super friendly and I felt confident I was receiving the best care. Dr Sims was very thorough and took the time to explain things to me. The opticians were also very patient with me and were helpful while I was picking out new frames. I love this place and will recommend it to anyone!

The office staff is really courteous and helpful. I ve always liked coming to this office, convenient and easy to schedule.

Polite and professional. Why my wife and I have been going to Northwest Vision Center for years.

Dr. Sims is a fantastic optometrist. She very knowledgeable & easy to talk to. My new glasses & contacts have me seeing better than ever. My night vision, distance & up close sight is spot on now. Thank you Dr. Sims & staff what a great experience!!!

Very friendly, prompt service. They did a very nice job of social distancing, I felt comfortable here.

Had a great experience with Dr. Min during my annual eye exam. Dr. Min was professional, thorough and explained my eye conditions in detail. I would definitely recommend others try Northwest Vision Center for their eye care needs! Marv

Dr. Min and the whole staff here are the best! Everyone is always very kind and welcoming and I feel I receive very thorough care. I ve had a couple issues where I needed to be seen right away and they were very accommodating! I highly recommend to anyone in the area.