What an awesome experience!!! I just bought my 3rd vehicle from Nelson Honda (4th from Nelson as a whole), and this was by far my best experience. Billy Marshall made this process quick, easy, and actually enjoyable. Thank you Billy, for making this purchase stress-free and a great start to the New Year!
Billy was very helpful and helped us find the vehicle we wanted at a price that we could afford. Highly recommend working with Billy if you need a vehicle!
Very prompt ,friendly,and efficient service.The customer service agents went out of their way to get you settled in and to make you feel at home.
Mr. Cope is an excellent sale manager. He understands what a customer needs/wants. I highly recommend anyone in the market for a car to contact him.
Awesome and easy buying experience! Speak with Billy!!!
We are very satisfied with our experience at Nelson! From our initial contact until we drove our new vehicle off the lot, all employees were courteous, knowledgeable, and professional. A special thank you to Billy for his patience and professionalism! He made the entire process pleasant, took time to explain all features of our vehicle in depth, and made certain we were comfortable and satisfied with all aspects of the purchase. We would recommend Nelson to anyone looking to purchase a vehicle.
Very helpful staff. Excellent service and nice selection of cars!!!!
Super friendly. Great service. They got me in and out fast. I'm a Honda fan for life!
We found out about the Nelson dealership through friends who have purchased several vehicles there. We found their prices to be very competitive and were impressed by the double-the-power-train warranty . Our purchase finalized somewhat late in the day so it felt like our orientation session was a little rushed/-but our sales rep gave us his card and stressed that he was available night-or-day to answer any questions that might come up about any of the MANY wonderful options and safety features on our new 2021 Pilot.
All-in-all our visit was a very pleasant experience.
Went there for a recall and was in and out in a timely manner!!
I bought an SUV from Billy, he was extremely helpful and made sure I found something I wanted in my price range. The whole team was great they made the process very easy!
Thank you for the easy transaction and great customer service! It s why we keep coming back!
Called today and asked about having a key made. Got the price and said I am coming to see you. 30 miles late I was told "You have to have an appointment." Told them to delete my info that I would NEVER be back. Worst customer service ever!!!!!!!!!!i
Great experience. Highly recommend salesperson Billy Marshall, as well as the dealership as a whole.
I have serviced here many times and the service staff are always very friendly and knowledgeable. I fully trust them for my repairs and routine maintenance.
I was so happy with my experience . The staff is so welcoming and friendly. I would recommend Nelson Honda to anyone who is looking for a vehicle!
Billy was very helpful in purchasing our new vehicle! We would recommend him 100 times over. He was knowledgeable and even stayed late to help us out!!
Nelson Honda was very straightforward and accomodating for us, even though we didn't live nearby. Billy Marshall went out the way to make sure we got the car we wanted. I would be glad to do business again with them.
All my experiences at Nelson have been great. Added to that yesterday with Larry Cope when I purchased a new 2018 Honda Accord Sport. Even though he was extremely busy, you would have ever known based on how he serviced me. Thanks again and I will always go to Nelson for my car needs!
Markup $5k over MSRP during the pandemic! I wish them luck.
Terrible experience with buying a car. Numerous problems with it and was informed that there was no way they were going to be responsible for the repairs. I'd skip the star but can't get any lower.
Very good service by Billy. He was very knowledgeable and patient throughout the process even though we kept him after hours. Highly recommend.
Great service from Lary Cope my saleman. Great service department.
We bought our second Honda from Mike Merriman at Nelson Honda. I can't say enough about how well we were treated by Mike, Jaron Young (the business manager) and everyone else at the dealership. We live in Greensboro, NC and gave local dealers the opportunity to earn our business but in the end, it wasn't even a close competition. If you are in the market for a Honda or even have one on your list for consideration I strongly recommend you give Mike a call or make the trip to Martinsville, VA for a visit. If you do you will find them to be very professional, welcoming and above all, upright and honest.
Billy Marshall listened to our needs and helped us get the perfect car for our family! Would really recommend!
Excellent experience at Nelson Honda today. I was treated very well and the customer service was wonderful. Billy was the best helping me get what I wanted. Thanks so much for providing quality service to your customers.
My husband and I worked with Billy Marshall. He was very professionally and knowledgeable during our time at Nelson Honda. We appreciate him taking as much time with us as he did to make sure everything was right with our purchase!
Excellent service during the process of buying my new CRV . PHIL Smith did an outstanding job explaining every process .Will definitely do business with them again
Me and my wife was traveling to N.C when our low pressure tire light come on. We went to the closet boba dealership to b fixed. Everyone we interacted with was very helpful and courteous. Will do future business with them.
Bought a brand new 2018 Honda Accord Sport very good deal and very good service
Billy Marshall was great to deal with. Quick and painless.
I purchased a 2019 Honda Civic Sport from Nelson Honda, in Martinsville, VA on 9/26/2020. With the help of Sales Associate Billy Marshall the process went very smooth. He was very knowledgeable about the vehicle and telling me about the features of the car. He also helped me with notifying my insurance company to add the vehicle to my policy. Billy was very professional while assisting me with my purchase. This is my second car that I have bought from Nelson Honda. When I need another car I will be visiting Nelson Honda again.
I have bought 5 cars from Larry Cope at Nelson Honda over the years and always had an excellent experience. He s always been very upfront and very professional and he even went with me to the Nelson Ford dealership to help us when we purchased my husbands F-250. Wouldn t buy a car from anyone else!!
Excellent place to get a vehicle they don't try to force a vehicle on you!
Billy was great to deal with! Customer service was great and he went out of his way to be sure we got a good deal! Go visit him!
I worked with Larry Cope! Excellent salesman! He took his time to make sure I was in the right vehicle for right price! Very professional!!
We worked with Billy Marshall. He was very helpful and got us just what we wanted very quickly and efficiently!
Billy Marshall was an awesome sales person and truly cares about your experience. He was very patient, funny, and worked diligently to ensure everything went smoothly and in my favor. He was knowledgeable about Honda s and could answer all of our questions. Highly recommend Nelson Honda to anyone looking to buy a car & ask for Billy!
I love doing business with Nelson Honda; the best sales and service team ever!!
This is the worst dealership that I have ever dealt with. They are very unprofessional & try to dodge you when they do something wrong. Beware of this dealership & Patti, the general manager!
The service is wonderful! Don't think too hard about anything because they have you covered! There is honestly not one bad thing to say. I love Nelson Honda!
We would like to thank Larry Cope and the sales Dept for our wonderful experience we had buying our new Honda.
From sales to service, this is the best automotive experience I've ever had. Nelson Honda has great deals, gets you into exactly what you want, and stands by their product!!! I'll be driving from Charlotte just to buy my next car from Nelson Honda!!
Great place and knowledgeable staff! Clean facility.
We had a wonderful experience purchasing our Honda CR-V. Our salesman, Mike Merriman, is the greatest. He spent most of the day with us showing us all the features of the car and taking a drive with us. After we decided to purchase the car, he set up all the features, phone, etc. he took care of everything we needed and more. Thank you Mike.
I have bought 3 cars from Nelson Honda and it was an awesome buying experience all three times and I will buy again
I bought my 2013 Chrysler 200 in January. I paid a little over $2,000 extra for an extended warranty. Already had to replace all 4 tires, both headlights, the thermostat, and now my electronic throttle needs to be replaced. When my thermostat went out, warranty doesn t cover. Now my electronic throttle has went out, will cost a totally of $563, and of course the warranty also does not cover. I was never given a list of what my warranty does and does not cover, so who s to say Nelson Honda isn t picking and choosing what they want to cover and do not want to cover? Was also promised an extra key since my car only came with one, also haven t recieved that either, after asking and calling multiple times. Nelson Honda is a joke. This was my first car purchase ever and definitely will be my last with Nelson Honda Just don t want anyone else to end up in the same situation as me. Don t depend too much on that $2,000 warranty because trust me it just ain t hitting on much!
We recently purchased a vehicle from Nelson Honda and had a very good experience. I have purchased many vehicles in the past from dealerships all over the state and this has been the best buying experience yet! Big shout out to Larry Cope and Patty Stidham for making the process so easy. This along with their aggressive pricing made the trip from out of town very worthwhile.
Billy Marshall was amazing at helping me get my new vehicle!
I had a good experience in getting my car serviced. I felt valued as a customer and the staff was very friendly.
My Honda runs great now.
Great place to buy a car and get it serviced! Mike Merriman is always helpful and patient and gets things done! He checks in with you and offers help when you need service, ect. Patty is also great and super helpful! We have purchased several cars from them and it is definitely the right choice!
I purchased a truck about 3 months ago the truck I purchased had a lot of mileage in switch I didn't want to buy because there was no warranty my salesman Billy assured me that if I purchased an extended warranty for 4000$ I would be covered for 24000 miles or 2 years witch ever came first so with that piece of mind I brought the truck less than 6000 miles an 3 months the transmission failed I thought thank God for the warranty took it to be repaired an they say they can't repair it because they weren't supposed to sell warranty with that truck but they would be very glad to refund my money' at a prorated amount of course why prorated they sold me an invalid warranty so I take the loss I didn't want they truck without a warranty the manager laughed at me an said get an attorney that it was my job to make sure that the warranty would cover the truck WHAT MY JOB THATS HOW YOU JUSTIFY YOURSELF FOR SELLING A INVALID WARRANTY needless to say I have a 400 dollar a month payment an a broken down truck so beware of these scam artists they obviously will do say anything to sell a vehicle an if you do buy know that they say it's your job to know if they're screwing you over BEST ADVISE FIND AN HONEST DEALERSHIP AN ITS NOT THEM THEY KNEW EXACTLY WHAT THEY WERE DOING NELSON WILL SCREW ANYONE
I worked with Billie and he was absolutely amazing, he was very personal and I never once felt pressured into buying anything. He put his all into helping and I was very appreciative of that! Would definitely recommend purchasing from here and going to Billie!
I recently bought a new Pilot from Mike Merriman. Mike very professional and explains everything to you If you have any problems or questions He there for you. I highly recommend Mike if you are looktfor a car. I have bought many cars Mike the best salesman I have ever done business with.
I was absolutely was very satisfied with the service I received
Third time is the charm! This is the third Honda we have purchased from Nelson and, also, the third time we purchased a car from Larry Cope. We highly recommend Larry. He is knowledgeable, patient and always professional. We can't imagine buying a car anywhere else. Thanks, Larry!
I have been dealing with Nelson Honda for 10+years and Billy does a excellent job getting you in and out . This is my 5th car from them . And I just love Patty she is wonderful. So if your looking for a car go see them.
Had a great experience! Very friendly staff. Thanks Phil!
We had a great experience purchasing our new vehicle . I highly recommend Dearl Adams . He is awesome and give 100% customers service !
Mike was wonderful! He was very friendly and helpful. This was my first dealership purchase, and he made it so painless and easy. I will definitely be back when I'm ready to upgrade. Corrie was also wonderful. He answered all of my questions. I'm in love with Nelson Honda!
Larry Cope took the time for us to find the right vehicle and made the buying experience there a pleasant one and the finance manger Mr. Barbour made the paperwork a breeze he got us in and out of there very quickly as he knew I had to go to work. Highly recommend Nelson Honda as I got a great deal as well.
Always have been treated so nicely. They take care of my Dad when he's there. Everyone is so friendly and kind. Wouldn't recommend another dealership and I'm in a different state but these guys are awesome!
What an awesome experience I had today with Michelle and Phil. What an awesome team thank God for my blessing today!!! (Honda Altima 2016)
Had an issue with my trunk. I showed up a day early and they fixed me up sooner than I expected. Beth and Trina in the service department are wonderful.
Billy is really helpful and it's nice working with him.
We had Billy and he is very easy to talk to & friendly. Helped us get what we was looking for and at an affordable price. Would definitely recommend asking for him if you go to the Honda dealership.
Billy was great is really went beyond to get me in this car... So happy to have my dream car.... Thanks Billy
You want a car go to Nelson Honda they make you feel at home.
Excellent people to deal with. The entire buying process was excellent. Very good pricing
Great buying experience at Nelson honda in martinsville va. Excellent team with excellent service
Billy was an amazing person, he was very nice and gives you your best options for whatever you re looking for. He knows about the cars he sells. Ask for Billy when you go get your dream car!
Where can I start, personable, professional, reputable! I just bought a car over the weekend & my sales rep Larry did amazing work. He didn't pressure, or make me feel uneasy about my purchase. It's a very calm environment, & I'm greatly appreciative of the service offered from everyone at this location ....thank you !
Awesome place to buy a car and will do what they can to satisfy the customer. Appreciate you guys and all your hard work and helped me get this 2016 Chevrolet Sonic ltz and Mike is great man to have on your side and is a honest business Man and gentleman. Thanks
Our first experience in a Honda dealership!They made buying our Acura MDX a great experience. Billy was very knowledgable, professional, kind and patient with us as senior citizens. We highly recommend Nelson Honda and Billy Marshall!
Larry Cope made the experience simple, easy, and effortless. Great vehicle and great service. No doubt we will be back to see Larry.
I have serviced my vehicle here multiple times and I have always had a great experience. The service staff is very friendly and knowledgeable.
I just purchased my first vehicle from Nelson Honda. I can honestly say this was the best car buying experience I have ever had. The salesman, Billy, is a straight shooter and patiently explained everything in detail to both myself and wife. He was very personable, knowledgeable, friendly, helpful, and honest throughout the whole process. He even traveled to another Nelson dealership to pick up a vehicle I was very interested in and brought it back to the Nelson Honda dealership so I could check it out and test drive it. I explained how my wife and son weren t able to come with me to the dealership, so Nelson Honda let me take the vehicle home so my wife and son could also provide their input. Patty, the store manager, and Don, the finance manager, are also great. They both have a wealth of knowledge and are a pleasure to talk to. It seems that the team at Nelson Honda mesh and work well together which made the buying process very fluid. This was the 6th vehicle I have purchased from a dealership, and for the first time I can honestly say it was truly a relaxed and enjoyable car buying experience. Thanks Billy!
Used to b pretty good service but now they starting to slack on their service,got to go this wk so we'll c how they do
Wonderful experience working with Billy Marshall. Courteous and knowledgeable made my purchase an easy decision along with immediately telling us of the last day of spring sale event and informing us about the discounted price. Billy started showing my wife and I the CR-V after pulling it out of line-up of others. After going through a few features we took a test drive and learned of his experience and family while continuing to tell us of more features and what to look for on the dash and other features Honda offered. After returning to the dealership we went through the car even more and after deciding to purchase Billy acted very polished with the paperwork. All in all after meeting a very busy dealer manager we finished up paperwork in a respectable time frame. After that we spent some time going through the car again explaining how everything works including installing my phone into the car system. Will definitely recommend Billy Marshall as a salesman to all I know or talk to about our new car and our experience with Nelson Honda. Thanks fro a great experience !!!! - Mary and Patrick Collins
They have Honda's. Stopped in about possibly buying some CARS. But since I drove up in a beat up 1987 Mazda B2200, I must not have been what they were looking for. I guess they didn't see money in a person that doesn't always drive a new car. By the way... that's the dog's truck.
sharing on the behalf of Donald Adams. " Go see Dearl Adams for your automotive purchase!!
Larry Cope and team at Nelson s big sales event gave us a great deal on a new 2017 Honda Civic! Great staff! Friendly and helpful from the moment we arrived at the dealership!
When you get to the lot, ask for Mr. Phil Smith. He'll keep it honest with you. Between Phil and the general manager, Patti, they'll make sure you get the deal you need to feel comfortable leaving the dealership with a brand new, beautiful vehicle. Thanks to all at Nelson Honda, and I look forward to a wonderful relationship in the years to come!
Trina and the other ladies always take good care of me. I am a customer for life.
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