Mutua Madrileña (Infomarktel) Review

After 30 years with them, they do not even bother to check data and evidence that I provide.
They canceled the policy for a period ... better np I extend.
That's why I put them not even a half star.

Mutua main office for all services and personal attention. They solve here what they do not do by phone, such as giving you the Green Card in hand to circulate without problems outside of Spain.

Being us from the mutual, we were hit by a car also from the mutual, and they passed us, we had to pay the physio out of our pocket, worse impossible, thank you very much for everything mutual

They only watch over your interest, the insured does not care.

Good facilities, but should have free parking for visitors

I do not know why they make agreements with other companies, if these companies then draw their own regulations to not comply with the agreement. In the end the victim is the same as always, the one they should most care for; the final customer. users of autoclub mutis do not go to the theater thinking that they will apply the discount! Is a lie!!!!

With more than 30 years as a mutualist I left the company. Nothing has to do with those early times. Recently they did not want to insure me a Gs500 because they said it was sport. Six months to repair a blow that the opponent acknowledged his guilt and in the end I had to repair completely. They fight you in the entrance hall so you can't make a claim. Anyway, I thank your ineptitude for opening my eyes to discover that there are other insurers with much more competitive prices. Mutual, you were born and grew strongly. You reached your maturity and now you begin your decline. I recommend to anyone who reads me not to be fooled by advertising hook, compare prices and decide.

Very effective service. I stayed with my car when I returned from my holidays in Denia and they came to pick me up in a Cabify car.

Nefarious service. Indications for requesting different certificates depending on the channel you choose By phone it is impossible, but on its website it indicates that it is viable. Attachment screenshot.

A very cool office, and you can perform virtually any procedure.

That it is cheaper than the insurance you have lying. I did it in another cheaper 100euros company

What scoundrels. No wonder they lower the price of insurance, whatever it is, or at least they advertise ... Normally, when you need them they give you nothing, they pay you nothing and take forever to be told if they More

I work in it and especially in the improvement of its technological systems for the best service to its clients.

Only for me to attend in the area of Gestoria took + 20 'waiting when the tables were free. Better to go unhurried and I was just in the waiting room.
On line is a thing in person the dwmora is important.

I am not a member but the steps we took to buy a vehicle were quick and with more than correct attention

They steal my car WHOLE and they take away ALL the papers but the expenses of the duplicate of the license of circulation DOES NOT cover them. Car appeared two weeks ago and has not yet begun to fix itself because of the fault of the company, very slow, meanwhile I without a replacement car when they are taking longer FOR YOUR GUILT. Dissatisfied in a little bit, solutions give me 0. NEVER CONTRACT THIS INSURANCE.

Nothing recommended, after 6 years with them, I give the first part against me and they send me a burofax that extinguishes my insurance in 2 months.
Shameful.

a shame. !!! 1 hour almost to get my phone .. caught up with the car and so much so that he came to look for me .. and that I was in town .. nefarious service. next year I'm going to the competition .. two sure they lose !!

They are a management model in the world of auto insurance
They stand for excellence in Service to Mutualists.
Under your insurance coverage I feel protected

Unfortunate service. The minimum you expect is 45 minutes. Little staff and little interest in helping you. Frankly bad

In Mutuactivos good facilities, professionalism and kindness.

The practical and modern site but do not have problems because it is to start crying You will be left lying in what you can more than your company seems that of the enemy and if it is yours, get used to the idea that your own expert will snatch the pieces repair and although they should not pressure the workshops to put second-hand parts. So they are
I advise against it ... do not think only about money think what will happen if you get a real problem ... In that case ... pray.

I hate how they have behaved with me, after several years without a part.

Many months free and then you get 40 euros more in the renewal without warning
It is a shame
One and no more ... I have been with them for 4 years paying exactly the same amount and without rhyme or reason this year it raises more than 40
Even if I miss the whole year bye bye mutual

Pleasant treatment and clarity in hiring, Greetings

The expert, an unpresentable and unprofessional one, who runs the area of El Espinar in Segovia, first agrees to put on the new lighthouse that was not the original one and then says that he will repair it, I do not agree to it and I demand that if not There is a lighthouse, change both, when the opposing company Generali, insurance of the one that caused me the damage, told me that there was no problem that they took care of all the expenses, I went to BMW and told me that the lighthouse had no repair because it is from Senon and it is irreparable if this happens by paying the opposite company, which will not happen when they are responsible for paying

The telephone negotiations with the Mutual Society are horrible, bad, disastrous, etc. If you want to do some management you have to go to the central offices, here you do find a solution, for the moment, although afterwards the external workers do not comply.

FATAL ME AN ECHO THE FIRST POLICE FOR A VALUE, AND AFTER AVER DRAGGING THE MONEY WANT TO CHARGE MORE WITH ANOTHER NEW POLICE THAT IS NOT CORRESPONDING TO THE MODEL OF MY CAR A FLAME AND LET HIM WAIT LIKE A JILIPOLLAS ....

I've visited to renew the driver's license. Professional treatment, good service and speed in the negotiations.

Cheap yes, but not forget that cheap is expensive.
After more than 25 years with them, and five insurance for part I give all problems, and outlandish excuses.

WATCH OUT!! WITH THE BEAUTIFUL SMALL LETTER WITH FRANCHISE OF 200 EUROS AND EFFECTIVELY I HAD TO PAY TODAY 6 MARCH 714 EUROS IS TO SAY 514 EUROS OVER WHY THIS HAS A TRICK BEFORE VERTI PAYED A year 500 EUROS WITH FRANCHISE OF 170 EUROS AND I DON'T THEY WERE WORKING TO FIX MY VEHICLE NOW WITH THE MUTUAL CARE WHY YOU HAVE A FRANCHISE OF 200 EUROS BUT IN REALITY IN THE SMALL LETTER YOU PAY FROM THE 500 EUROS ALL EXPENSES YOU WILL HAVE TO PAY YOUR IS TO SAY YOUR PAY EUR 200 FRANCHISE BUT IF THE WORKSHOP TELLS YOU THAT THE AMOUNT IS 1,200 EUROS YOU WILL HAVE TO PAY 500 (200 franchise + 500 labor) AND THEY ONLY PUT 500 EUROS THAT SEEMS YOU, THEN THE QUESTION I MAKE AND FOR WHAT I NEED FRANCHISE YES I ASK FOR IT THAT IS WHY I COULD NOT BE ALLOWED TO PAY OVER MORE AND NOW I MUST SAFELY SELL MY CAR WITH THE LOVE THAT I HAVE EVERYTHING THAN THANK YOU THE THINGS THAT YOU HAVE ON TV AND I THINK HOW THERE IS FREEDOM OF EXPRESSION THAT THE ANNOUNCEMENTS THAT INDIGNATE ME NOW SO MUCH IS WHY I IMAGINE THAT FOR THESE ROYOS WE ARE PAYING HOPE I HOPE YOU HELP YOU AT THE TIME OF CHOOSING A COMPANY AND DON'T DECEIVE YOU WITH SMALL FACT SHEETS I WAS TOLD IT I WAS LEAVING A LOT TO WISH AND I WAS GOING TO HAVE ROYOS AND PROBLEMS AND SO IT HAS BEEN

08/23/19 THE MUTUAL HAS JUST INFORMED ME THAT THEY ARE IN ACCORDANCE WITH A LAW ... AND THAT THE NEXT CONTRACT WILL NOT BE RENEWED, THE CONSEQUENCES AFTER I HAVE PASSED BY THE MUTUAL AND NOT ONLY WITH ME IF NOT WITH MANY MORE PEOPLE WHO HAVE I HAVE BEEN WITH THIS COMPANY AND SAID FOR EXPERTS WHO HAVE SEEN IN MY SITUATION, IT IS THAT NO COMPANY WANTS TO ENSURE ME BECAUSE THE MUTUAL MUST REFLECT A CERTIFICATE OF CLAIMS IS TO SAY IF YOU ARE A GOOD DRIVER, IF I HAVE GIVEN MANY OR FEW PARTS ... BY NOT CARRYING OUT THE MUTUAL NO COMPANY, THEY ARE GOING TO CONTRACT YOUR CAR INSURANCE.
BE PRECAVED, DON'T RISK FOR VERY LITTLE MONEY YOU PAY BECAUSE THEN YOU WILL PAY IT VERY BUT VERY EXPENSIVE !! NOW YOU WILL SEE IF THIS PREPOTENCE WITH WHICH THEY ACT SHAKE THEM BEFORE WHO I ...

The only thing I hoped to give in favor of this institution is the beautiful design and technology with which the main building located in La Castellana is made.

They are the biggest thieves I have ever met, they do not inform you of all the conditions and clauses when they sell you the insurance. After the first deception, the terrible telephone attention, they passed the ball to each other and finally I had to take the car out of the workshop without fixing it, having it at all risk without excess. A shame

Good attention I did a management in the offices attended me super fast ... but unfortunately I go to another company for price.

It takes 45 minutes or more several times to pick up the phone from you. They will tell you that it is because of the covid as if because of the covid personnel could not be hired. They do not send you the insurance documentation. They offer you a discount so that next year without that discount they will raise the price abusively without giving part. They have the "free" name change With the Pons agency. (Better to pay it directly elsewhere, I honestly say it as if it were for my sister).
It started out as a small company and has grown into a giant out of control network. They outsource everything, they only spend on advertising, mainly Formula 1. A real disaster.
The enlightened one on duty (the one who charges 100 more than the one below and is wearing a suit) will come to say that this is not true. What a mafia

Madrid mutual offices, better another insurer, reduced hours, only tomorrow, attention in the lousy mutual club, there are workers unattended, waiting queue, but do not disturb, your car safety even the top of the range covers the driver

Horrible, each of the procedures is a problem, they put me down for everything, I have had to call 6 times in different days for the same procedure, they require me on the part of the expert to make a totally illegal writing to refuse to repair something and thus not being able to make later claims. SHAMEFUL

They are authentic gulfs and scoundrels. At least they behave in such a way when you have a serious problem.

A good insurance. All my insurance is Mutual ... !!!

Shameless scammers thieves, I have 2 claims, they stole the wheels of my car and after sending a budget and invoice of 2300 euros and the wheels being insured and the repair accepted, they only paid me 300 euros, I also have home insurance with them a global plus that covers occasional damages and breakage of appliances and it turns out that the failure of the refrigerator does not enter the policy and a breakage of glasses do not enter, we were talking about a home insurance of 650 euros a year the very expensive price so that do not enter anything, even so they prefer to lose a client with two vehicles insured with them and a home insurance, this is how the Madrid mutual helps the mutualist 0 help solutions 0 problems solved 0 and above you tell them to file a claim and they don't give you the consumption sheet but their internal one and they tell you that if you want the consumption sheet that you go to consumption so customer service 0 of course I left mutual and they are reported to consumption
I hope that whoever reads it thinks about it before insuring the car or the home because when it comes to having a problem they do not help you at all, everything is drawback and inconvenience. I put a star because I have to put 1 if I could put 0 or none I would definitely do it

If you are a mutualist and have to renew your card, ask for an appointment and forget about doing the procedures separately. In 15 minutes you can renew your card comfortably here at its headquarters.

Very sad my experience with the Mutual, after a year of insurance against all risks with my newly released car and does not cover a tire against a curb, which cracked the tire (with 5000km alone). The penalty recourse service is also painful, for which you must be insured at the time of the offense (understandable) and at the time of the appeal (no longer so clear). Bad experience and dark operation.

VERY, BUT VERY DISCONTENT WITH HIRING CAR INSURANCE.

A year ago I took out motorcycle insurance with them, and everything was fine, without any problem, until I took out car insurance with them.

The summary, without going into many details, and it will still be long to tell:

1. Contract the insurance with them on May 31st so that it will come into effect on July 12th.

2. On June 7 (month and six days before the contract) they charge me the insurance receipt and they put it into effect, meeting with two insurers for the same car.

3. After two weeks talking to them, I get the wrong policy canceled and they return the receipt, in addition to having to re-assure myself on several occasions that the effective date was correct, since they had only been limited to cancel the policy.

4. They send me the photo verification and for reasons of coverage I get the message later. When I go to carry out the photo verification on July 11, he tells me that the deadline has ended and I get in touch with the Mutual, indicating that to speed up the hiring they send me an expert for the 12th.

5. FIRST DAY WITHOUT BEING ABLE TO MOVE THE CAR: On July 12, not only did the expert not appear, but they sent me an email and SMS saying that the appointment would be for July 13. I get in contact with the Mutual Society again and they offer me a basic third party (for a new car) until the expert passes ... which I refuse after everything happened, indicating that I wait until the 13th.

6. SECOND DAY WITHOUT BEING ABLE TO MOVE THE CAR: On July 13, I waited for the expert all day (he had hours from 9am to 7pm). Seeing that at 6:30 p.m. I still had no news of this, I call the Mutual and they tell me that it is en route, to wait for me, to which I tell the young lady who attended me that if they had me all weekend without insurance , I would take all the vehicles of the company.

7. After waiting until 8:00 p.m. on July 13, and still no news from the expert, I call the Mutual Society again, and they tell me that the date of the expert opinion is now Monday, July 16, which they changed without notifying me.
The only solution they offered me was to put a new car to a basic third party until the master of the expert feels like going over.

8. After all these problems, I decided to cancel all insurance with the company, and the only positive response I got was that when requesting the non-renewal of the motorcycle, they compensated me with a small bonus so that I did not take the motorcycle. Also to say that the man who attended me about the motorcycle tried to find solutions for the car, even though it was not part of his job.

9. After talking to the man on the motorcycle, in an attempt to solve the problem with the car after an hour and a half on the phone, I am handed over to a lady who the first thing she tells me before anything is to call the next day because His schedule has been met and that he will not be able to help me (Take professionalism).

For all this, and without facilities to solve a problem derived from the company I DISCOMMUNICATE the hiring with this insurer and obviously I take all my vehicles, which after continuing without car insurance yet, do not even compensate for all the inconveniences and problems generated.

And I still have to see in the advertising that it is the best car and health company ...

I had a bad experience with another company and they recommended Mutua. With expectation I hired the services and I do not regret it. I've done very well. The quality, prices and benefits as a mutual are very good, and what I like the most is the customer service.

When you have a problem, because of poor management, you wash your hands and you look for life.

Well, as a client I pray and my father are very happy. For now nothing to object.

I am a mutualist for more than ten years with two full insurance one of them plus, I share parking in the latter by rozon in fin and left wheel (good snack on the deck) tell me that cover me cover not me I have to take care of her, I leave sold of the workshop to my luck, sorry

I really liked the customer service, and how they have solved the procedures that I have done without problems. The assistance service is very efficient.

What a building and good customer service and above all very good prices ..

September 18: the car runs out of battery. We call Autoclub Mutua. The assistance proceeds to start the vehicle with a starter / booster. When starting off, the vehicle fails. A crane takes him to the workshop. Diagnosis: damage to the electronics, the control unit does not work.
We complain to Autoclub: 15 days later, they reject the claim. They have found no evidence that the assistance caused the failure. I claim the technical reports. They do NOT provide them, ask for them to Mutua at an email address. By telephone they indicate that "the fault has been caused by trying to start the car with a low battery."
23 more days demanding the reports, innumerable phone calls lasting almost three hours, 10 emails to three different addresses that have been provided to me, the car, 42 days in the workshop and ... we are still waiting for an answer.
If you want to be scared, you don't need Halloween: run out of battery and ask for assistance from Autoclub Mutua. Like the lottery, it's always someone's turn.
In the end, 66 days the car in the workshop and more than 2,000 euros of invoice. Become mutuero and you will be scared!

Insurance company on property, cars and all property. Excellent services. But they lack staff who speak more than one language. The service is quick. Quick response.

They remodeled the common areas, joining the two buildings, I do not like that the revolving access door at the main entrance is manual, very little gramour and nothing practical.

Pretty bad, they told me I had a promotion and when I went to activate it it was impossible to know where. Next year I will change.

As a mutualist of more than 15 years, I would say that you are losing a lot, you are becoming an insurance company and that loses the values of what was the mutual of Madrid.

Small panda of swindlers .... To catch very nice ... That yes left me lying on the road one day that also rained cats and dogs. And nothing cheap. Now I have a direct and delighted line. Caser is also very good

My experience is bad, on the door of the establishment it says that it opens on Saturdays from 9 a.m. to 1 p.m. and in Google it comes out exactly the same but when you arrive you find the door closed since nowhere does it appear that IN SUMMER they close on Saturdays. Therefore they make you go there for nothing, the same happened to the car that was waiting behind me but that man even called the mutual the day before to make sure it was open on Saturday and they told him by phone that YES imagine his face to see it closed. On top of that, when you want to call to ask, it is a pay phone ... to make matters worse, I find out that they make me go there to appraise the car when the car dealership has told me that they could have gone there before I bought the car and nobody gave me that option

Very disappointed with the Mutua Hogar service, it is dismal and quick to charge. I have a rented apartment that suffered a leak in ceilings and walls, the cause was a filtration of the upstairs that by the way also have contracted the home policy with the Mutual. After several claims by the owner of the apartment causing the damage and for me, they realized that someone in the Mutual by mistake closed the incident in the system without having been resolved. Months later the case was reopened and they went to fix it. Two months later the leaks reappear on the same site and my tenant HARTO of the situation presents me with the request for cancellation (termination) of the rental agreement. Not only have I lost a good tenant due to the negligence of the Mutual, but fifteen days ago they told me that I would go through the apartment again or that they would call the tenant and have not yet appeared. After many years with the Mutual and without causing any kind of accidents, seeing how they have handled this case, I decided to go this week to cancel my home and car policies that I have contracted with them.

IF YOU HAVE INSURANCE FOR YOUR HOME IN LA MUTUA, YOU ONLY HAVE 30% OF YOUR ASSETS COVERED (at least that's what my experience shows)

I have had a burglary at my house and I have only been paid. The policy is correctly contracted, without underinsurance, and all the conditions are met to have 100% of the content covered. However, the Mutual Society has ONLY INDEMNIFIED ME 30% OF THE STOLEN. They have not bothered to justify the crude compensation in any clause of the policy, since that is impossible, but they argue that they compensate only 30% BECAUSE THEIR EXPERT SAYS IT (on the payroll of the same Mutual).

It is an absolute shame to proceed with this company that charges you an insurance premium for 100% of the value of what you have at home and when something is stolen, you are only compensated for 30%. CARE ALL OF YOU WHO HAVE INSURED YOUR HOUSE WITH THE MUTUAL SINCE YOU HAVE A DEPROTECTION OF 70% OF YOUR ASSETS.

I am sure that we will win this in the corresponding claim before the General Directorate of Insurance or in the Courts. When we win it I will expand this review for everyone to see the procedure of this company.

I would love to know if the same thing has happened to any of you. Take good care of yourself and stay home.

A shame the treatment received by this company after having been a client for several years. Not only will I not recommend it to anyone, but I will also leave as soon as the policy expires. They leave me without a car until it suits them after tricking me when I requested roadside assistance. A disaster

Roadside assistance is painful, they divide the car into more parts than the rest of the companies, so that you have to give more parts in case of minor frictions.
I had the motorcycle and the car, the motorcycle I already took it out, the car in the next renovation I will take it out.
They are not the cheapest either, if you calculate other insurances with their conditions.

Attention inside very good, one of the gatekeepers a rude

so far I also have BLACK, very Black .... totally unadvisable ........ the only good advertising ... lol

They are very fast to charge the policy fee ... Home and Auto (is what I have hired) Peeeeero ... that there is no accident that even being included in the policy (very expensive) refuse to solve it, solution? I have discharged my home insurance and this summer the car insurance. NOTHING RECOMMENDED.

INDIGNANT THE TREATMENT RECEIVED. DO NOT CHANGE TO THE MUTUAL: NOW YOU WANT, TO YOU AND TO ALL YOUR INSURANCE, IN THE FUTURE YOU WILL ABANDON IN BAD WAY WHEN YOU DO NOT INTEREST. BUT I TREAT THE CUSTOMER I HAVE SEEN. I WILL NOT RETURN TO THE MUTUA

Yesterday I received a brief burofax from the Mutual informing me that "... in accordance with article 22 of Law 50/1980 of October 8 of Insurance Contract, it will not proceed to renew its insurance contract, therefore, when it expires, it will remain extinct."

So, without further ado, I'm left without insurance. My vehicle is fifteen years old and has been insured at all risk for that same time, I have paid punctually during that time the more than 1,200 a year of premium, which the Mutual was also increasing on time.

And suddenly they inform me that I'm left without insurance, that they do not want me as a customer (for those who need more data, even this year I had only given part of parking for damage to a fin).

I felt outraged, for the way the company behaved and for the contempt shown towards the client, abandoned and rejected like that without any explanation.

When I called to ask the reasons, the only thing that the teleoperator could tell me is that at the end of the year they do some studies and that some policies are not convenient for the company.
I do not share, but I can understand that the Mutual seeks profitability in its products, but it is also true that it should combine it with other criteria of strategy and loyalty of its portfolio of clients, something that in this situation is conspicuous by its absence.

If they call me and tell me that my policy is not profitable, or even if they "sell" it, telling me that it is not economical for me (I insist, I paid more than 1,200 Euros for a Volvo S40 in 2003) and They offer to vary my insurance, perhaps to one to third parties, or with some type of franchise, probably I would have followed this "advice" and I would have even thought that my insurance company looks for me.

But no, one afternoon I receive a Burofax informing me that they do not renew my policy and that I'm left without insurance, come on, they do not want me, they throw me out, and in the window of opportunity that is presented to them to recover a client when I call to know the reasons, they do nothing to assist you and offer you a solution, and keep it.

Anyway, I have to find another insurance, nothing happens, this is not a problem, but I wanted to share with other people the feeling of abuse as a client that I have felt. If this company pays absurd campaigns or actions to capture, retain and retain customers, they can be saved: they start by treating the people well and not getting rid of them in this way.

Now you will be dazzled telling yourself that you are important to them, and that you bring all the insurance to the Mutual ... very well, but remember that when they do not interest you they will send you a burofax and they will throw you into the street.

A cordial greeting,

I do not recommend it to anyone, when you sign up as a mutualist, they are not worried about anything, only and exclusively that you pay.
But when you have a problem, in my case the theft of my car, you can not imagine the amount of problems that they put you. In my case, I have been fighting for theft compensation since July last year. And for its part a total misinformation, all they do is put obstacles and problems to extend it as much as possible.

A greeting.

Incredible, I had a sinister with a motorcycle, and even if I was right they only gave me the option to go to the workshop they had arranged, if I wanted to go to another I had to pay for the repair and then they would pay me for it, that's why I deleted, two days ago I learned that my co-worker does the same, and above the workshop they had before one of the best in Zaragoza and more than 50 years in the sector no longer had it as a repair service, and over who is in charge now and they did not take care of it well and it does not carry the reputation of the good treatment and the correct work that the previous one, asking this weekend in the biker group in the we do the routes when leaving the subject, they spoke how bad they work and several they were the ones that were going to change for sure, (MAKE THESE CHANGES SEEM TO BE BECAUSE THEY ARE LOOKING FOR WORKSHOPS THAT MAKE THE CHEAPEST PROSPECTS, REPERCUING IN THE QUALITY OF THE REPATION, MOUNTING CHEAPER PARTS, NOT ORIGINAL OR PAINTERS MORE, OTHER THAN LEAVING S IN MARGIN TO THE WORKSHOP, OBLIGANDO THEM, TO PUT THE PRICE OF LABOR, ALL THIS COUNTED BY A PERSON WHO WORKS IN AN INSURANCE COMPANY) SAID A BAD INSURANCE COMPANY, THE CHEAP GOES TO THE FINAL, CHANGE INSURANCE !!!! YOU WILL COME OUT WINNING, VERY BAD EXPERIENCE.

They are scoundrels ... Without apparent cause I get a letter in which I am warned that I am denied the option to renew the insurance, without even giving explanations. I call to ask for explanations and, after having to make some arrangements with the help of a family member who works with them, they tell me that they give me the opportunity to renew, losing seniority at that, and nailing me 1100 eurazos for it. I'm going to denounce the OCU and whoever needs it, and fill all the internet with negative reviews.

Insurance at very good prices and very good service.

Without notifying us in October 2020 they have raised us in the all risk policy, 225 !! Nothing less, this without giving any part, we have realized when seeing that the quarterly payment fee was irregular! Incredible!! This must be due to the "gift" that they gave us to the mutualists of two months "free" that its President, Mr. Ignacio Garralda announced with great fanfare, of course without saying that it was not for this year, if not for the following year , apart from the unannounced high for this year ...
Mr. Garralda, what are you doing with your mutualists? What's the plan? That the oldest of us leave the company? I do not understand the purpose of these commercial ruses.
I feel cheated.

We are delighted because you have offered us an excellent deal, prices without competition and a great variety of possibilities when choosing a personalized insurance for each person. Without a doubt it has been the best choice for my family.

Good company if you want to have a reasonable price and use the advantages of the card that you offer when you get it.
Now, when it really is important to have a good insurance company, do not count on them. Not only is there no support for the company, nor for the expert (despite having a part signed by the other driver accepting the blame for the blow, the expert insisted that it did not fit ..), but also try to claim it is in vain. They open claims to those that take more than a month to answer by letter indicating always that they feel it and that they can not help you.
Bad company when you really need something. Now I am in direct line, I pay less than with them and, although at the moment I have not had to give any part (I hope it continues like this for a long time), it is impossible for me to go worse than what was with the mutual.