Alvaro Isidoro

Review of Mutua Madrileña (Infomarktel)

Shameless scammers thieves, I have 2 claims, they ...

Shameless scammers thieves, I have 2 claims, they stole the wheels of my car and after sending a budget and invoice of 2300 euros and the wheels being insured and the repair accepted, they only paid me 300 euros, I also have home insurance with them a global plus that covers occasional damages and breakage of appliances and it turns out that the failure of the refrigerator does not enter the policy and a breakage of glasses do not enter, we were talking about a home insurance of 650 euros a year the very expensive price so that do not enter anything, even so they prefer to lose a client with two vehicles insured with them and a home insurance, this is how the Madrid mutual helps the mutualist 0 help solutions 0 problems solved 0 and above you tell them to file a claim and they don't give you the consumption sheet but their internal one and they tell you that if you want the consumption sheet that you go to consumption so customer service 0 of course I left mutual and they are reported to consumption
I hope that whoever reads it thinks about it before insuring the car or the home because when it comes to having a problem they do not help you at all, everything is drawback and inconvenience. I put a star because I have to put 1 if I could put 0 or none I would definitely do it