Reviews 1289 Page 13 of 13
Filters:
Rating
Language
Sort:
Most recent
Y
4 years ago

Unorganized, inefficient airport. TSA is beyond ru...

Unorganized, inefficient airport. TSA is beyond rude for no reason. Food locations are disorganized and employees unhelpful. Dirty common areas. Seriously, Chicago is so much better than this.

M
4 years ago

Spacious airport with a good amount of food.

Spacious airport with a good amount of food.

Mexican - DeColores Burrito Joint
Italian - Hole Run Inn, Cafe L Appetito
Greek - Pegasus on the Fly
Irish - Reilly s Daughter
American - Good Coast Hot Dogs
Coffee - Dunkin Donuts Express, Cafe Espresso
Japanese - Tabo Sushi

L
4 years ago

There are literally no seats at the gates and it s...

There are literally no seats at the gates and it s so cramped you can t even sit on the floor and be out of the way! Plus, the food is so expensive you can t afford to sit and eat.... this place SUCKS! With the amount of foot traffic they really need more space for people to wait for their flights!

H
4 years ago

Love this airport! They are doing renovations, but...

Love this airport! They are doing renovations, but it is still operational. Down the B terminal they built a restaurant and bar in the middle with beautiful artwork. I love all of the shops and restaurants. Smooth and seamless experience, even with construction

J
4 years ago

Inadequate restrooms. Always a zoo, and even with ...

Inadequate restrooms. Always a zoo, and even with thousands of people here you cannot get a drink or food after 10 o clock. The entire place shuts down in terms of business. Poor practices that must leave enormous sums of money on the table.

L
4 years ago

The staff are a joke, the service is horrible. The...

The staff are a joke, the service is horrible. The airline staff does not do their job correctly and no one cares. This is the worst airport. If you have the opportunity to fly O'Hare, please save yourself and don't choose Midway. My experiences here have been nightmarish.

S
4 years ago

Top tips for speedy security - after 6AM on weekda...

Top tips for speedy security - after 6AM on weekdays they bring the sniffing dog out and everyone gets treated to precheck in the normal lines. There are more lines in the normal lanes, so you're better off even if you DO HAVE precheck to just use the normal lines. Also, they will sometimes back the line up all the way to the entrance to the L train. It is quite a walk but I timed it and it only adds 6-7 minutes to the line. Just don't freak out. And I've seen "cutters" sent to the back of the line, so maybe don't try it. Also a fun fact, the same menu item in ANY restaurant comes from the exact same place, so don't expect to find a "better croissant sandwich" in another terminal. Think that's all. Safe travels!

D
4 years ago

Having just flown out of the hell that is LAX, Mid...

Having just flown out of the hell that is LAX, Midway is heaven. My only real gripe is the lack of seating. Those chairs look mighty comfortable but unfortunately I am not able to find an empty one. No Starbucks but that's not the end of the world.

W
4 years ago

As always complete incompetence when it comes to l...

As always complete incompetence when it comes to luggage handling. Waited an hour this time - for no reason at all. Actually it was because there was a game happening at the same time on TV. Typical government - no accountability at all or a way to complain.

The incompetent baggage handlers did not disappoint on the way back either - despite the plane being delayed an hour we still waited inside the plane for an additional half an hour waiting for luggage to be loaded.

A
4 years ago

Clean, modern and designed well for a cramped urba...

Clean, modern and designed well for a cramped urban airport. Flying in and out of Midway is an enjoyable travel experience with nice shopping and eating options. Security and bag check lines can sometimes get slow.

C
4 years ago

I really loved the car, I am just disappointed tha...

I really loved the car, I am just disappointed that I had to go through a 3rd party to rent it.
This was the 6th time in the last year that I rented from Alamo and could not believe that the rates were so high, I went through Expedia and was able to be more that $50.00 knocked off the price for the same car.

Z
4 years ago

service entering the airport/plane is great but th...

service entering the airport/plane is great but the dunkin near gate b26 for southwest ruined my whole experience. The lady at the register, which on the receipt says linda G, was extremely rude towards not only me and my mother, but everyone in her presence. She continuously asked rude and demeaning questions making it seem as if we were stupid.

M
4 years ago

Agree totally with Jeff. Love flying Southwest, b...

Agree totally with Jeff. Love flying Southwest, but hate the new food options. Cost close to $20 for breakfast. And because I ordered at the to go window was not allowed to sit at a table or booth even though I am handicapped. Bring back McDonalds for a quick meal. Or other options. Hate the ones there.

B
4 years ago

I've only been to this airport twice in my life. O...

I've only been to this airport twice in my life. Once when I was a year old, so I don't remember that time, and the other time when I was 14, going to Florida, and as I recall since the last time I was there, it was very clean and the staff was pretty nice. There were a lot of food choices (not as much as O'Hare, but still quite a few), some were good, some were bad, but nonetheless, still a nice clean airport with friendly staff. The only setback is that it is in a bad area of Chicago and you gotta drive through ghettos and projects in order to get there.

D
4 years ago

Obsolete airport. Completely inadequate gate seati...

Obsolete airport. Completely inadequate gate seating and concessions. Everything is grossly overpriced, e.g., snacks at Hudson News are 4x the price at a typical 7-Eleven. Think twice before connecting through MDW.

T
4 years ago

Long lines, tight corridors, long bathroom lines, ...

Long lines, tight corridors, long bathroom lines, and long vendor lines. When I finally found a vendor with less than a mile long line, the food was cold and the service was slow. Prices on everything were ridiculously high. Never rated an airport before lol. Will avoid this airport at all costs in the future.

L
4 years ago

Security officer rudely ordered for my boyfriend a...

Security officer rudely ordered for my boyfriend and I to leave a crowded area at a station that we used to charge our devices since we have a 3 hour layover. A simple 'excuse me mam but you can't be in this area' would have been more than sufficient. Instead, he said "you guys need to get out of here now. Unplug your stuff NOW and leave. I don't come into your house like this." Please teach your staff to treat people like people.

Q
4 years ago

Tsa here really sucks. They are so inefficient and...

Tsa here really sucks. They are so inefficient and unorganized. They also question things other airports don't. For instance, I have one of those check point approved bags, which butterflies open to lay my laptop flat on its own, in its compartment. They are designed so you don't have to take your laptop out. Sometimes they still make me take out my laptop, not understanding the whole concept.

Also, I have a list with South West so I'm supposed to "fly by security." so far from it. You may get your ID checked a little faster but that's about it.

Sometimes I feel that the tsa agents here are O'Hare rejects.

Q
4 years ago

Worst experience ever, TMA are useless they give f...

Worst experience ever, TMA are useless they give false information, are rude, and as I walk through arrivals all they do is stand in groups conversing. I get off the shuttle bus in departures, and there are cars parked in the shuttle bus stop, instead of assisting the driver and make sure passengers have a safe drop off, they shurg there heads and ignore the situation. SMH. People have good jobs that don't even deserve them. This has happened to many times. I stopped flying out of Midway.

C
4 years ago

If your a 737 pilot, its a nice place to hone your...

If your a 737 pilot, its a nice place to hone your skills, shorter runways than its neighbor KGYY's RWY 12 and 30. So prepare for a high autobrake setting. Don't want to go off the runway do ya.

C
4 years ago

I did not expect that there would be so many peopl...

I did not expect that there would be so many people waiting in line for security check and luggage check-in. I arrived at the airport one hour before the take-off time, and I was almost the last ones to get onto the plane!

P
4 years ago

Cons- The country's worst airport restaurant selec...

Cons- The country's worst airport restaurant selection just got worse. Mayor sold out what few restaurants they had to some mgmt. company so now there's even less selection
Worst airport wifi. It's 2016 should be free

Pros- Super convenient to get into/out of airport and into Chicago
Airlines offer lower fares here because of southwest

P
4 years ago

Worst "food upgrade" ever in the last month. Do yo...

Worst "food upgrade" ever in the last month. Do you really need 3 nasty frozen pizza places? No healthy choices any longer. Could not find any fruit in the morning. I mean none. And the new restaurant staff are just bad.

When will you be replacing the horrid new choices?

D
4 years ago

Midway is quick and easy to get in and out. They ...

Midway is quick and easy to get in and out. They turned over all their restaurants in the last couple of years. You won't find a McDonalds, or a Potbelly, but there are good Chicago-centric choices.

l
4 years ago

Nice airport.

Nice airport.
.
Good sign boards no confusion..rest room cleen

A
4 years ago

It is terrible they are under the impression that ...

It is terrible they are under the impression that all priority status passengers are TSA, thus they have eliminated the A list/priority lane. I was hopeful they put it back with the reno, I'll change my rating if they eventually do.

D
4 years ago

Ok

N
4 years ago

The terminal is MUCH improved in terms of dining o...

The terminal is MUCH improved in terms of dining options! Midway is easy to to access and generally has a higher on-time arrival/ departure rate in comparison to O'Hare. The staff is helpful and the terminal is clean for it being an airport. The expansions and upgrades they are working on here are LONG overdue. Glad they are finally doing something about it!

M
4 years ago

I won't ever fly from this airport. The departure ...

I won't ever fly from this airport. The departure drop off attendant was rude and unprofessional. If dropping someone off had that kind of commentary, then there is no need to experience any more of that airport. I was dropping off my boyfriend, who had a one way ticket to India, we don't know when or if we'll see each other again, After helping him load his luggage onto the cart we hugged and kissed then hugged again - probably less than a minute for this to happen. An attendant yelled at us to stop and said that "this ain't no holiday inn, you need to move." I was appalled. I understand that it's a dropoff area not a parking lot, but two minutes to say goodbye was not preventing anyone else from pulling in to unload. The airport staff could use some customer service training.

O
4 years ago

Security is so rude, and talk to other staff inste...

Security is so rude, and talk to other staff instead of paying attention to customers. Long wait I missed my flight+I had to deal with their attitude. Never going there again and I recommended you do the same.