Clínica Rementería Review

Great professionals, kind, loving, educated ....
Thank you very much Dr.D.Jesus Pareja

Great and personalized attention. Dr. Rementeria is a marvel and the children's team also. We go the whole family and we are delighted.

I underwent surgery a little over a month ago for myopia and I have already recommended it to my friends. The treatment is exceptional and the human quality of the team too. Without a doubt the best option. Dr. Rementeria great professional but also close

My opinion is that it is in the center, as I go from far away by car because we started badly, the parking area difficult, the treatment at reception is efficient and fast, at that point the waiting starts, go up to the other floor by elevator leeeento to that you hold in a waiting room of the 4 in which I waited in total 2.5 hours for 2 tests and a consultation, there were not many customers since it was morning, when I was in the afternoon there were many customers and it took less than 1.5 hours, you may have to see that the consultations are without doctors until the waiting room is almost complete. To my short understanding the machinery seems modern and the professional staff, the mediocre and local organization and the clientele a bit elitist, luck and that you can read this when you leave;)

Operated of a retinal detachment a few years ago. I will always be grateful.

Good professionals
Good follow up.
In my case I had an intraocular lens of high myopia (9 and 10 diopters)

Nice facilities. Friendly and professional doctors.

It sounds funny that every day you go you have to meet the doctor in a different place, up, down, left ... It seems they want you to visit the entire center.

The worst, without a doubt, is the lack of education and professionalism of one of the reception ladies from the part of Almagro under the left who sees you enter behind her and neither smiles nor greets you or says good morning. Was it because of the motorcycle jacket and helmet?

The best, the kindness, smile, education and treatment of his companion named Clara. All professionalism and courtesy.

I have operated on myopia with laser in this clinic and the results and the team of professionals can not be better. Great professionals and a wonderful deal.
Recommended without a doubt.

I had surgery at the retinal detachment clinic with Dr. Pareja. And I am very happy with him and the clinic in general.
However, a few days before the operation, Dr. Arriba attended me and the experience was disastrous. He gave me a laser when my retina had already detached, in the waiting room, while I waited for him to attend to me. Also, while he gave me the laser quickly and running (it was Friday at the last minute) unnecessarily, he spoke on his cell phone. The deal was inhuman at all points.

Top technology, and good professionals in general.
But this last year I have noticed some disorganization in the appointments and above all little consideration in the appointments of children. You wait too long, it will be on time, but we waited an hour for a review. And there were people who took longer. And that changed our doctor, if not, we are still there.

The children's center is wonderful, great treatment by everyone, from the receptionist, the optometrist and the doctor are all great. Great deal with children. Also highlight your waiting room, with lots of toys where it makes children forget that they are in the doctor

very kind, polite and seemingly serious .... while everything is going well and there is no problem with the patient ....

when problems and claims arise, they wash their hands after having taken your money; and the same "service" of "care" to the patient, which you have to be calling to answer your claim and at the nth attempt all your "attention" is to disregard it and get over your law firm .....

After many years of attending this clinic, I and several members of my family will never return.

Great professionalism of all staff. Without waiting, very good treatment, report of the results of my review very detailed.

My husband had an eye injury in full confinement and they treated him urgently at the clinic solving the problem and even continued to assist him by calling him home which is appreciated. All the staff are friendly, attentive and answer all your questions questions in simple words. I always recommend this clinic to my family and friends.

I wanted to congratulate the clinic for their excellent work, from the reception staff who could not be more friendly and charming to the patients, to Dr. Renteria and his team, they are all very professional and caring. Congratulations, keep it up!

Well, the site is very elegant, the treatment at the reception very good and, in relation to the doctors, the behavior with my son has been kind and effective ... everything correct

Apart from great professionals, they transmit trust and affection. Many thanks to everyone with whom I was once treated, especially Miss Laura and Dr. Garcia

I have been to the clinic and as always Dr. Pareja has treated me in an exceptional way; I want a record of their good treatment and professionalism.

Recently operated on cataracts of both eyes with a week apart, with the first eye just when I was going to enter the operating room they told me that they were going to leave me about 1.5 to 2 diopters so that I could see very closely, which we have many diopters we appreciate this solution, they told me. I do not argue that this may be so, but this is said in advance to be able to evaluate it and decide. In my case, this option that they chose for me has not been correct.
These lines are so that possible patients with my same problem, have knowledge of these solutions and can talk about it before the day of the operation.
The clinic is excellent, it hurts that the lack of communication has thrown the final result on the floors. The score is about the decision mentioned without consulting me well in advance.

Perfect treatment and professionalism. Everything very well explained.

Very good emergency treatment.
I went this morning for an emergency in the eye and they treated me very quickly and very well. Before I sat down in the waiting room, they were already calling me to ask questions.
At 15 min. I already knew what was happening to me and left the clinic with the prescription to improve myself.
In addition, the place is close and familiar looking but professional and serious, as well as its workers.
Thank you very much for the service.

100% recommended
I operated a month ago with ICL. Dr. Rementeria is a professional. It also transmits that peace of mind you need when you are going to have an eye operation.
I can not say anything bad about the surgical team ... Super attentive to me at all times and transmitting that relax you need at those moments.
It has changed my life completely after the operation.
I hope it lasts for many years
Thanks to the clinic and especially to Doctor Laureano.

Great customer service They did all kinds of tests to rule out a degenerative disease of the cornea and Dr. Gross, who is a specialist, attended to me. Very professional.

Most of the friendly personnel, and the doctor explained with patience about the icl operation that is what I consulted.
I do not give a high grade because I'm consulting and doing tests in several clinics, and most of the results were similar except this, the difference was too much for me, and I do not miss much because the optometry did everything in a hurry and unfortunately, after comparing with other clinics, the difference in the way of working is noticeable.
I can not imagine how the result of the operation would look if I ask for the icl lenses with those irresponsible results.
Simply for the part of optometry, not recommended.

From the first call unbeatable treatment .. I am delighted with the great team, the luxury operation but the best is how they make you feel .... without a doubt 100% recommended ... thanks to everyone

Excellent ophthalmological clinic in Madrid, the service is unique, Dr. Jorge Garcia excellent surgeon, treated very human

I went from Asturias and can only say they are excellent !!
And I was not wrong, they are impeccable medical professionals, 100% recommended. Surgery that I have done has been a total success, all have recovered my vision without a hassle, even in one eye that was somewhat complicated. The treatment by the whole team, both medical and administrative is human, close and very empathetic. I have only words of thanks. Do not hesitate, they are unbeatable.

I request an appointment online and I get the confirmation sms and when I go to it I do not appear as registered and they indicate that I should have confirmed by telephone. Do not offer the online appointment option if you are not going to carry it out.

I had an operation in February and went yesterday to make me a review which sent me the doctor. When I get downstairs reception (I had to go there because my doctor was sick), I served a lady of very bad manners, insinuating that I have to pay for the consultation, which was not true. I have not had any complaints all the times I've gone, but the manners of the blonde lady at reception left much to be desired. Otherwise everything was perfect.

Great clinic and best professionals !! They operated my mother and grandmother (myopia and cataracts respectively) a few months ago and both are delighted with the results! I accompanied them on their visits and apart from the good treatment of all employees I was impressed with the amount of equipment and technology they have, highly recommended!

Excellent attention: they just make you wait, and the attention of the healthcare staff is correct. At the reception they solve the problems effectively, and try to make the attention as economical as possible.

The professionalism of the site seems pathetic to me, at least who attended to me and not because of the forms that are correct but the professionalism. They have spectacular facilities all very beautiful and sell well, but professionally my experience has been very bad.
The first day they gave me an appointment at 5:00 pm, I arrived at 5:05 pm and in very bad ways they told me at the reception that my appointment had happened that I was 5 minutes late.
The second day I had an appointment at 7:00 p.m., and on the way I saw that I was going to be late and call at 18.50 to notify, it was impossible because they did not answer the phone, at 19.05 minutes they answered the phone and told me that the doctor was no longer That he was gone, that he didn't go and that he made an appointment another day, my delay was 10 minutes.
Well, the important thing is not the issue of schedules, the important thing is that I went to do a review and I have put on a pair of glasses with a graduation that when I put them on I do not see well with them. I have returned and I was not the same doctor that Dr. Moreno gave them to me and I was a substitute and she came to tell me that I was very sorry, that this graduation would be good for me in 3 or 4 years and that at the moment I used the old glasses and Save these. EVERYTHING AFTER YOU HAVE MADE AN IMPORTANT INVESTMENT OF A NEW GLASSES with a new graduation. He came to tell me that he could not tell me anything else that she had not sent me those glasses that had been someone else. And they stayed so fresh. Unfortunately I have had to go to another ophthalmologist and of course I have put another graduation in the glasses and I have had to keep the new glasses that I had put in Rementeria and then spend the money again. Professionally leaves much to be desired, although the image and appearance take good care of it.

Although I asked about punctuality and advised that due to the work, I could not take long, they assured me that within 15 minutes there was a change of patient.
I HAVE WAITED MORE THAN AN HOUR FOR A 5-MINUTE CONSULTATION AND I HAVE NOT RECEIVED ANY SAD APOLOGY.
It is outrageous

This time I accompanied my father for cataract surgery, everything went very well. My father, already at home and with a new "life", has recovered his vision and is happy. I also want to highlight the precautionary measures for Covid as you enter the clinic, especially older people like my father. They give a lot of confidence and security.

I have had surgery for 2 months for myopia, despite the fears of this surgery. The clinic is highly recommended, the staff is unbeatable, the treatment is very human, and they solve your doubts. They also worry about your postoperative period, something that gives a lot of confidence. Very happy.

Very beautiful and well-known clinic, the attention was very friendly and they explained everything carefully and without haste.

Very bad, the doctor always attends late. I leave before work to be waiting 1 hour. It is inadmissible! Also in November they infected me with acute conjunctivitis ..

Good attention and excellent education by all the staff. They have treated us well and always with good disposition. Dr. Beatriz Puerto has explained to me in detail the problem that my father had and his resolution.

Absolute excellence in treatments, implanted methods of personalized attention and wonderful results of cataract operations.
Fully recommended without any doubt.
Strict safety regulations in relation to the prevention of Covid19.
From my personal experience "the best ophthalmology clinic"
Many thanks to the whole team.

Fast care in one of the best teams of ophthalmologists in Spain

Excellent! Exceptional attention and treatment. I have been tested for COVID-19, the guy who attended me in the morning has been very kind, professional and polite. Explain everything in detail, and that's already a hoot. In short, I would recommend this clinic, without a doubt a good option to do tests on my staff. Thank you!

Good treatment to the patient. And with great professionals.

Very good clinic, good care, no matter what day, they call you to see if everything is going well. After the operation for 3 months you have clinic appointments until you are well. I underwent surgery for nearsightedness, I see perfectly, the best thing I could do.

Strongly recommended: attentive staff, modern equipment, and highly skilled doctors. Very pleased with my checkup.

I discovered this clinic on the recommendation of a family member when my eye doctor retired from a lifetime. I had both cataract eyes operated a year ago and I am delighted with the result.