Microcad Computer Corporation Reviews

This is a business review, word
In the wholesale market is that they are not dooing well. Pam also on a personal level is nasty and irrational to say The least.

I told her i Needed PCs for a children’s Christmas event for poor children into schooling. We came to an agreement of. 1k one if the rest looked ok I’d take the other 3k.

Over the weekend she demanded we bury all at once pay up front 2000 and after days of negotiating I agreed to buying 1500 up front (200k) fake photos fake videos ensued

Her nonsesnse reason was a different company BC (this deal was done through Lefkas and microcad) had owed microcad, again another complete fabrication. I saw Her books they are believable if you don’t have bankstatemens to make them looks like the fabrications.

I met the little monster years after these events took place, so all I knew was Pam was shipping in D grade units to our 100% rated company burnt circuit and within 3 months we we were shut down. That cost us hundreds id thousands.

Again this was a different company that I was not involve in. Pam
Stated Lou owed her this money.. again fabrication .

Point is years later Pam contacts being nicer as possible (not sure how she got my number) to be as nice as possible, I was hearing rumors her business was going through tough times already at this point
So I tried to help Pam and other affected find a man who has defrauded millions from many people.

In any. Case a few months ago I figured Pam as a woman of apparent integrity would be safe to by from. She’s was aware before hand it was a children’s charity and that timing was an isssue. Lies you wouldn’t believe. Ensured to get my wholesale company to wire her 200k which she promptly stole. Unfortunately for her I knew people in Canada and her financial situation was desperate. Does not alllow wire fraud 3 counts. I have a lawyers, the DA and detective working on this case.

Long story short, anyone capable of wire fraud deserves prosecution, as in this case it hurrr many innocent children. I’ve been paying out of my own pocket but wil take a few more months.

Why do people like this exist and why do they think they will get away with it? Too many people are left damaged to allow Pam to just walk away. I’ve made it my resolution to bring this evis to resolution.

On June 2, 2023 I received a Refurbished HP Monitor from Microcad without any cables. After going back and forth with them it took 2 weeks for them to send me the accessories which arrived without any written instructions. When I emailed the Associate, he responded by pressing Reply but no written instructions in the email itself. Because they are a third party seller when I complained to Walmart they told me if I was not satisfied I had a month to return the merchandise. Shame on them !!

Bad experience. High priced used computers. I had a ransome virus and they could not get rid of it. I paid through the tooth for nothing. I ended up removing it myself.

I don't give negative reviews very often however, this deserves one...they were less than helpful with answering my questions. I started with an email NO response, followed up with a phone a call, CSR didn't have the information on the product available and told me to refer to their website. The whole reason I was calling was BECAUSE THE WEBSITE HAD NO PRODUCT DESCRIPTION.

Simple things were missing on site, and couldn't be answered.. is it 1080p monitor, what's the refresh rate, what input are available, what brands are used in their kits. They couldn't even provide model numbers so I could find out information on the manufacturers website.

Purchased a refurbished laptop from Microcad with a windows 10 product key on back
Could not scratch grey area to reveil first few digits of product key. I finally revealed the product key to find it damaged, 2 digits where not legible. As their form of customer service they told me that I damaged it and have to purchase another product key for $30. I guess that's how they make extra money. Poor customer service. Last time I shop at Micro cad.

The employees are very helpful, Nick Day was very helpful and patient with me in finding a computer for my needs.

It took two weeks and a couple of emails from me but it finally arrived. Good condition, no scratches but, they sent me the wrong PC. The box it was shipped in had the correct label but an older slower PC was inside. I've submitted a contact seller form, so we'll see what the resolution is.
After a week of emails and phone calls, I've had absolutely NO RESPONSE. I called their main store in London. Finally got ahold of a person and she promised delivery for Monday before Christmas. After realizing it wasn't coming on Monday, I called again and was promised for Tuesday, Christmas Eve.
I must admit they are polite when they lie to you. Updates to come

DO NOT GO HERE! My fiance and i brought in a laptop to get the screen repaired. they didn't call us for weeks with any information what so ever even though they said they would. what should have been a simple repair took weeks. The repair also last exactly three days. As i said before DO NOT GO HERE!

Took my MacBook Air here after a large coffee spill because a friend recommended it over the Apple store due to cheaper costs. I assumed I d have to pay well over $500 for the fix from what I read about people with the same
Problem when having Apple fix it. Bryan at Microcad in London was awesome in reviving my laptop after only needing to clean it. When I had more issues with it later, he happily diagnosed the problem and suggested a much much cheaper solution than the Apple store ever would. Definitely recommend !!! Thank you!

Our company gets minimal support and no follow ups. Takes weeks to address any computer problem.

Awesome place for computers. Staff are very friendly knowledgeable and very helpful.

Purchased a PC on Newegg that came with a warranty from Microcad. About two months in the laptop started experiencing motherboard issues, so I contacted them and sent it to them for repair. TWO MONTHS LATER I STILL HAVEN'T RECEIVED MY LAPTOP BACK! They have stopped responding to any requests for updates on the ticket.

UPDATE: They finally got back to me after several months. Claimed problems with their ticketing system. Lost our laptop. Sent us another one. Can't recommend ever doing business with this company.

Stay away at all costs. I purchased 3 laptops from these crooks. One of them has a faulty memory and it started acting up a couple weeks after purchase. As the issue intensified, I decided to report it, but I happened to report it after the 30 day warranty period. Now they have no interest in helping to repair the faulty product they sold me. Even though there are logs on the computer showing failures during the 30 day warranty period, they will not help me.

Well done, great way to earn the trust of your customers.

HI THERE EASTERN CANADA/USA/COUNTRIES WORLD WIDE; MY NAME IS PAUL KARPENKO FROM ST.ALBERT,ALBERTA. I HAD OCCASION TO SPEND THIS PAST "THANKSGIVING WEEKEND" IN LONDON,ONTARIO. AS ONE WOULD KNOW IT; MY L AP-TOP BROKE DOWN. IT WAS THE SATURDAY OF THE WEEKEND AND I THEN PROCEEDED TO PHONE A NUMBER OF "COMPUTER COMPANIES" LISTED IN THE YELLOW PAGES. BECAUSE OF THE LONG WEEKEND THE COMPANIES THAT I CALLED WERE CLOSED. LOW AND BEHOLD I WAS ABLE TO LOCATE THE "VERY BEST COMPUTER" IN EASTERN CANADA.....THAT BEING MICROCAD COMPUTER CORP. LOCATED AT 499 McGREGOR AVENUE IN S/W LONDON. WITH MY LUCK IT WAS ONLY 5 MINUTES FROM WHERE I WAS STAYING IN LAMBETH. WHEN I CALLED "PAM" WHO IS THE OWNER/MANAGER OF THE SAID COMPANY SHE ADVISED ME TO BRING MY LAP-TOP TO THE STORE AS SHE HAS A WORLD RENOWED ELECTRONICS ENGINEER ON HER STAFF NAMED "NIXON"."PAM'S" OTHER TECNICIAN WORKING THAT DAY WAS A YOUNG HIGH SCHOOL STUDENT BY THE NAME OF "JAMIL". PAM , NIXON AND JAMIL WENT OUT OF THEIR WAY TO HELP THIS POOR COMPUTER UNFRIENDLY PERSON (ME) OUT. THEY ALL EVEN STAYED LATE TO HELP ME OUT. I FOUND THAT "PAM" ,THE OWNER WAS ALSO ONE OF THE FINEST LADIES THAT I'VE MET IN MY ENTIRE LIFE. NIXON AND JAMIL WERE SO HELPING AND "COMPUTER GENIUSES" THAT IS WAS SCARY. FROM BEING A "COMPUTER UNFRIENDLY DUMBY"; THEY EXPLAINED EXACTLY WHAT THEY WERE DOING AS I EVEN "BOUGHT" A TOP OF THE LINE LAP-TOP FROM THERE FOR CHEAP,CHEAP,CHEAP. JAMIL WAS ABLE TO TRANSFER ALL OF MY STUFF FROM MY OLD PIECE OF GARBAGE TO MY NEW LAP-TOP WITHIN MINUTES..MY HAT GOES OFF TO PAM AND HER STAFF FOR THE WAY I WAS TREATED AND I'M NOT THE PRIME MINISTER OF CANADA; JUST A LOWLY RETIRED POLICE OFFICER FROM THE "WEST". I AM URGING EVRYBODY IN EASTERN CANADA TO GO TO PAM'S STORE AS YOU GET A "BANG FOR YOUR HARD-EARNED BUCK". YOU WON'T GET RIPPED OFF AND I PROMISE YOU THAT. PLEASE STAY AWAY FROM THOSE HIGH-PRICED STORES AS YOU WILL ONLY GET THE "VERY BEST" FROM PAM'S COMPANY WHICH IS A WORLD-WIDE OPERATON. IT WAS LIKE FINDING A "DIAMOND IN THE ROUGH". AND JUST SO EVERYBODY KNOWS ; THIS WAS WRITTEN ON MY NEW "STATE OF THE ART" COMPUTER THAT I PURCHASED WITHOUT HAVING TO TAKE OUT A "MORTGAGE". CHEERS TO "MICROCAD" FROM A VERY SATISFIED CUSTOMER FROM "ALBERTA". WE MAY HAVE "OIL" BUT WE DON'T HAVE "MICROCAD". WHAT MORE CAN I SAY. THAT COMPANY IS THE "BEST"........AND JUST SO YOU KNOW I WASN'T PAID TO PUT ON THIS COMMENT WHICH CAME FROM MY HEART.........PLSE. CHECK IT OUT.......PK.

The employees don't earn enough money, so they take it out on customers by making them pay exorbitant prices for ancillary services. They will try to come up with their own logic behind the price being charged, and will try to rip you off as if you're an old man. Best to stay away from this sketchy business.

Great service if you want your computer fixed anytime very awful

Need a great computer at a fraction of the cost this place is perfect. I have been shopping here for clients for years.

Friendly staff, great prices. Best place to buy laptops and desktops. Had an awesome experience loved this place.
If you are looking for one stop solution for all your IT needs you must visit this store. They are experts and go above and beyond to provide great customer service.

Save yourself time and stress and take your money somewhere else. Poor customer service, slow replies takes weeks to resolve one simple issue.

Please do yourself a favor and avoid this vendor. I Ordered a computer, waited 10 days, past the delivery date. When I Called them, to be told that the order will be cancelled because "out of stock"!!! Hello??? It was not out of stock when I ordered! And you took my money!!! I lost time and the opportunity to buy somewhere else for a better price, Totally not professional.

I purchased one of their refurbished gaming PCs through Bestbuy. It arrived and when we hooked it up it had no video display. I've called the company every day for a week! The answering machine says they will contact you within 6 business hours. No call backs yet! My son saved up for this machine and this was a hard lesson in wasted money.

Laptop arrived dead on arrival. Microcad said "it's not our problem" and hung up! Bought it from them through Best Buy Marketplace Canada.

Ordered a refurbished laptop sold by microcad through newegg.ca. It came fairly quickly, but the tracking info NEVER updated. It was listed as having an intel i7 2.9ghz CPU and a 500gb hdd but it's an intel i5 2.6ghz and 450gb hdd.. small differences but still falsely advertised specs. Listing also mentioned some software preinstalled, none of which was installed. When getting laptop setup, windows activation failed and was asked for windows activation key. Looked all over laptop, under battery, nothing shipped with laptop other than cord, so no activation key to be found. Called them and spoke to someone right away, yay!! Was asked to give serial # of laptop, not found in their system, GREAT!! They tell me to go to their service site and create ticket and they will get back to me in 24hrs. Did as required, no reply yet. Luckily I'm pretty good with computers and managed to fix it myself and get windows activated.. All in all, computer works great and looks almost new but not impressed with falsely advertising and lack of support.

I took a Lenovo X1 Carbon to Microcad for warranty service when the laptop started having trouble booting up and would blast a series of shrill beeps. The tech explained that he'd need to replace my Linux system with Windows so that he could run their diagnostics tools, which meant I lost everything on the hard drive (of course, everything important was already backed up). I was charged about $20 for service. After about a week, I got the call that nothing was found to be wrong with the system and I could pick it up. Unfortunately, the beep error code didn't go away and eventually the system failed to start up at all. When I called MicroCad about this, the tech refused to take it in, citing my Linux installation as the problem. I ended up taking the laptop to another Lenovo service center outside of town, where their tech ran a phone app to diagnose the beep code as a faulty logic board, took my laptop in for a hardware replacement, and returned a fully functional laptop at no charge.

In sum, I'm pretty unhappy with how things turned out with MicroCad. The employees were nice and I enjoyed interacting with them, but I'm pretty frustrated at the unnecessary time, expense, and their scapegoating my choice of OS.

EDIT: just checked my receipt - turns out I was charged over $50, not $20.

Great section of computer , and peripheral equipment , very knowledge

Very hard to communicate with them. Slow to ship. They don't phone back, simply the hell to deal with. That is what nightmare are made of. We never know from where they ship

Terrible staff, terrible service, miserable experience. Made the mistake of getting my son's laptop from there. There were more problems than I care to list. If you are thinking of buying anything from there, BEWARE!

Bought a laptop through Bestbuy sold by Microcad. Wost idea ever. First they use Canpar courier, the worst courier ever because they left my laptop package by the side walk when it clearly says it requires MY SIGNATURE and its STOLEN and Microcad is doing literally NOTHING to help me get a replacement. Best Buy, Microcad and Canpar are pushing responsibility to each other and It has been a few weeks and it doesn't seem like any of them are trying to replace my 900 dollars laptop. Such a SCAM!

Ordered a brand new Microsoft Surface pen for 120$, instead I received a cheap HP used version. Didn't even come in a box. I then read reviews about the company and realized that I am not the only one getting scammed by them. I contacted several customers that were scammed by Microcad to get their testimony in order to file a solid lawsuit.

The sales support is excellent. They are very knowledgeable and helpful.

Long story short.. they messed up big time. Sent poorly screened "refurbished" (defective) product. BUT they did make right by it and had quality product shipped out the next week.

I bought hp laptop from Microcad.. I usually never post much ratings...but the way I was treated and received my laptop within the promised time..I must say really impressed.. they answered all the questions I had. Definitely going to be my first choice always.

Bought a computer from these guys. Great price, got what I ordered. Great follow up with a phone call to figure out how to add another monitor.

Great product. They have super speedy service. Had to order a special order item in for a presentation I had coming up and I ordered it late in the day and it came first thing the next morning. Got a call to say it was in and picked it up the next day! Staff are friendly and helpful even when I asked them questions about my personal laptop issue, they were willing to give me tips and advice on what to do before I brought it in and paid to have it fixed by them. A++

All I can say that they need to get better customer service employees. Never answer phone calls, hang up phone calls. Better go to Best Buy.dont waste time here

Microcad provides excellent support to their re-sellers and is a one-stop-shop for any IT related services and solutions.

Untrustworthy store, they sell defective products, and would not return my item after two days. I now have a $180 paperweight. You would get more value from your money burning it for heat than spending it at Microcad.

Great service, great price and great merchandise. I highly recommend.

I bought a Core i5 refurbished Dell E7240 laptop from them on best buy. Arrived in around 2 days. Amazing price for the configuration and really speedy as well. Would definitely Recommend!

I recently upgraded my computer. staff friendly and well knowledgeable an excellent service

Purchased a refurbished laptop, received in excellent working order. Mujeeb was very helpful in fixing a couple minor issues I had with Windows.

Good day to anyone reading my review. I wanted to get the complete and accurate picture of my experience with Microcad and hope to share my story. The Review limit for Google Review is pretty small, so I had to cut down on a few things.

So, everything started on May 29 2016. I purchased a Lenovo L430 notebook computer from Canada Computers which was refurbished from Microcad Computer Corporation. I brought it home with me on May 30th. Now, its important to note that I do not live in the GTA/Vaughan. I live in Northern Ontario. So, I fully installed Windows 10. When it rebooted the Windows logo was grainy and then screen started to flicker. It eventually stopped, so I went on to Minecraft and started to play a game. Well, wouldn't you know it, the LED started to flicker again AND the sound was making a loud buzzing. So, I found the information for Microcad and sent them an email.

Professional reply? Not even close. I got a reply from a technician named Brendan (spelling may be incorrect). The information he provided was that he would get back to me in the morning.So, the next day I email again since they did not bother to email me back. I said I was willing to ship the unit to them and cover the shipping. I finally heard back later that evening and they said sure. This was June 2 2016.

A little while goes by and I haven't heard anything. I email them June 13 2016 to inquiry what's going on. When I emailed them on June 13 they said it was not yet on the tech bench, however it would be going up later that day. I checked the tracking and the unit arrived at Microcad June 6 2016, so they had it for a week.

So June 15 I call them. I spoke with Andy. Andy said that the laptop was just being put on the bench today... Later that day they emailed me back and said that they had a "movie playing for two hours but we did not notice anything wrong". Okay, so I provided them with more information. I said to try slightly tilting the LCD display because that seemed to be a trigger. They said they would try that.

I call them June 17 since I never heard back. They said they were unable to see any LCD issues and that they did not see any issues with the sound. So, they offer to ship the unit back to me. I accepted, they ship it back to me.

I got the unit back in my possession June 20-24th. I powered it on, installed Windows. I almost had no words for how horrible the technicians are at Microcad. Within 1 minute of booting up the unit, the LCD was flickering and the audio was muffled. I was in complete shock. So, I did what any other reasonable technician would do (I am A+ and MCP certified?). I reset the unit approximately 10 times. Each time I did it, the exact same issue presented itself. HOWEVER, I did test playing a 1 hour video with the sound hooked up to a speaker and I did not notice any issues. So, how do you think they tested the unit?

So at this point, I am pretty livid. I email them asking them to take the unit back and cover shipping. Initially, they say they will not cover shipping. I called them and after that phone call they offered to ship it. I ship it out June 29 2016. I will skip a few minor details to stay within Google Review limits. So, they get back to me July 13 2016 and tell me they are unable to detect any issues with the unit (wow) BUT because the AC adapter was damaged during shipping (untrue) they would send me a new unit. So July 26 2016 I get the replacement unit back.

Do you want to hear the funny part? The Wifi card was defective, the audio was muffled, the Fingerprint sensor was no longer present on the unit and, the best part, the CPU was overheating. So I thought to myself 'what to do now?'. I referenced the Serial Number with Lenovo's global warranty - turns out this replacement unit still has factory warranty. I contacted Lenovo, they sent me a free shipping label to send to them. So I send the unit to them July 28 2016. I received the unit back August 3rd - Fully fixed, not a single issue - I finally have a laptop I can use.

PLEASE AVOID MICROCAD COMPUTERS IF YOU CAN!

They are courteous and want to help. As well, they threw in a free computer chord and that type of customer care can't be beat. The best I've seen so far!

Laptop arrived free of bloatware which is really appreciated. A few more blemishes than I anticipated, but frankly for 60% of retail price with a 3 year warranty you can't complain. Would recommend.

I purchased 1 Lenovo Thinkpad '' refurbished '' in February 2020 from this Microcad supplier. 90 days warranty. The hard drive died in early July 2020 !!! Yes the price was good, but for 5 months, it is expensive. Disappointing experience!
I wrote to the after-sales service, no response. I called: the technician was very professional, directed me to the diagnosis (obviously, we replaced the hard drive on our own, since the warranty was out of date).

Have helped me with issues many times. Have basic computer with basic system i do need to upgrade if i can get opportunity but they are very knowledgeable and good with their customers.

Very good customer service, dealing with Microcad for more than 10 years. Recommend them for all your computer needs.

The best of the best in the refurbishment amd sales or new and off lease equipment. Big enough to get you the best prices possible, small enough to remember your name! Service department is second to none

Actually 0 STARS
Ordered 5 laptops from re-seller Microcad Computer Corporation.
1 with came with a useless battery that does not hold any charge at all and 1 with a non functioning charger.
Going on 3 weeks since first email to them with no resolve in sight.
Stay away, I trust Kijiji more than these guys.

They were closed when I arrived. However, staff happened to be working on something and allowed me to purchase a laptop, headphones and order a server/tower. Fabulous place, first to be in, second, to do this on a day off.

Hire you after testing for couple of hours and then when you do a quality job than other people. They tell you that you are slow. Won t pay you as said by the payroll that owner said we never hired you.

Good quality product. Shipped safely. As advertised. Very pleased with the laptop.

Very good customer service. Amazing price on refurbished products!

The amount of emotional distress this company has caused should be illegal. They sent me the wrong computer, said they would pay me the price difference for it, then I discovered that the wrong computer they sent me is broken anyways. This is TWO SEPARATE MISTAKES. I tried reaching them several times on the phone, where after being on hold for an hour, they promised they would answer my ticket as soon as possible, which was a lie. Unless you have a whole month of extra time to waste, get your computers elsewhere, because this company is extremely unprofessional and irresponsible. I have put my entire life on hold waiting for a working computer.

Very good computer for a low price! Getting the computer ready was on the slow side without much communication about when it would bedone, but very helpful and friendly staff.

This is a refurbished computer retailer. You should temper your expectations accordingly. Having said that, the prices are about 25-35% off of retail prices for equivalent machines. The laptops are usually B Grade cosmetic status which means they are not in perfect condition but they are still presentable.

For what they are, Microcad is a good company with reasonable policies. No one will give you a steep discount like this and maintain the same level of service as a storefront retailer. If you want a "hassle free" experience, buy off amazon or Bestbuy for 35% more. If you want a good deal on a USED laptop, go with Microcad.

Unfortunately a bad experience. Microcad is also a 3rd party provider for refurbished computers for Best Buy(Marketplace on Best Buy website). I bought my computer online refurbished which was my first mistake. Computer was purchased for my daughters Birthday/Grad present and battery did not hold charge from moment she opened. I sent 2 emails to tech and copied their sales with no reply. I ended up calling and was told that if my email did not include serial number model number the email would be put aside till they had time to respond as they are very busy. After finally speaking with someone they said I was out of warranty period 30 days and did I want to purchase a battery from them. I talked about my 2 unanswered emails but this didnt matter as I was now a month out of warranty. I asked for possible discount on battery and I didnt hear back. Not sure how a company sells a laptop with a dead battery but it unfortunately puts a bad taste in your mouth about their integrity. Didnt expect to return the laptop but a little help with a part that should have been working would have made a difference to the customer and A one star rating.

Ordered 3 computers and 2 monitors with them through Best Buy. No action for a week then all of a sudden I notice my order was cancelled. No contact with me, no apology, nothing, just cancelled. When I inquired about it.....no response. Left me in a bind, bad company to deal with.

If you need any Electronics & computers you should go there Great place Nice stuff and friendly

The people over at Microcad are very friendly and knowledgeable. I bought a refurbished laptop from them, and it is awesome. I had a small problem with it, and they were extremely helpful.

Great deals all year. Will recommend friends/ family for sure.

I purchased a L430 laptop. For what I consider practically free. $165 including shipping. I assumed i would be getting a cheap little laptop. I was very surprised. It was a nice well built unit. Older looking, but exactly what the pictures showed. No surprises there. I work at suncor and wanted a unit just like this. I had two service issues, one handled over the phone within minutes, the second, I had a gentleman named Jeff who was very helpful and sent out a new part no cost. I did have to purchase a new part for $40 but that was my choice. I couldn't wait.

Overall, 100% satisfied with this laptop. I normally don't buy refurbished, but this deal seemed too good to be true. It wasn't. I am happily surprised.

I ordered two laptops refurbished by Microcad and unfortunately one shipped with a bad/failing battery. In the packaging there was instructions to contact them first before returning to the vendor and other than a small delay in their response they came through and remedied the situation. If I lived near there I would most certainly do further business with them. Other than the bad battery issue the two laptops are in fantastic shape considering they are used/refurbished.

Thank you Tajinder for your Genuine Review, was easy to make my decission. I was going to Buy 15 computers and laptops for my transport company, but preety bad repot on google. Most reviews are bad on customer service and products. Thanks for saving my Money. Microcad you guys need to fix your service. Was following from few weeks to make decision. I will recommend all customers to Beaware of Frauds and cheap customer service.
Thank you.

I couldn't be more disappointed with this company. I discovered them through the BestBuy Marketplace and I thought surely, if BestBuy works with them then they must be reputable. But I couldn't have been more wrong. I ordered my mum, who knows nothing about computers but needed a new laptop, a simple ChromeBook so she could check e-mails and Facebook and watch the occasional YouTube tutorial. Right from the start this machine was a problem, as well as this company. First of all, they shipped the computer with the wrong charging cord. After waiting three weeks after my initial attempts to contact them, they finally responded and sent me a new charging cord. Unfortunately the new charging cord was STILL the wrong size. After THREE attempts on their end (I guess they don't know computers very well....) they finally sent the right cable. Not even a month later my mom began having issues with the computer where it either freezes sporadically or the screen just blacks out and it doesn't function anymore until she hard kills it and leaves it for a while. I reached out again and after trying all of their troubleshooting suggestions and STILL having problems they began ignoring my messages and I had to get BestBuy involved. Now they want me to send the lemon computer they had the audacity to sell me back on MY OWN EXPENSE? Get real.

I do not recommend this company whatsoever. Be careful.

Great service! The staff there is always happy to help and super knowledgeable. Great computer deals as well. I would recommend anyone to go there.

I ordered a laptop, it took 4 days to come and it wasn't even the right one,

They sell refurbished computers and peripherals. They have some very good deals.

Good prices, service times. Staff is very knowledgeable, always lots of stock both new and refurbished.

I have left several messages and sent an email to which I have received no response. The laptop I bought from Tiger Direct was refurbished by them. The laptop is 7 months old and will not turn on.

One stop for all your IT work, See HOW THE BROKEN USB FIXED AND DATA RECOVERED- SEE THE PROFESSIONAL WORK OF MICROCAD Computer Corporation...

I purchased a new 12 inch MacBook from them (via the Best Buy site) and within a few days, I realized it was not for me. I returned it. No communication at all from them for 3 months about actually getting a refund after I returned the product. Then they gave me only 75% of my return price due to a 25% restocking fee. That s actually BS. They didn t even tell me about the restocking fee. I just noticed a return on my credit card that was far less and had to inquire. They were hard to reach during all of this. There was no information anywhere about the restocking fee. This not only lacked transparency and professionalism, it s actually borderline illegal. Don t buy from them.

Staff is friendly and helpful. Also this company offers positions to co-op students in the community for learning purposes as well. Great opportunity!

So far I'm really happy with the computer, BUT I was told by one rep it didn't include a mouse and keyboard and another that it did. In the end I didn't get one with my package. So that was a bit frustrating. Overall pleased with the product I hope it lasts, as this is my 1st refurbished PC purchase

If could I would give -10 stars .
I ordered a laptop from this company as a Christmas gift, but never got it. The laptop was delivered to wrong person, all communication with seller didn't give any results. They were careless, brash ,unhelpful, jush pushed me away. I didn't get any compensation!

With both new and used parts (even hard to find) MicroCAD is a must. New systems, refurbished systems, upgrades, testing/diagnosis, servers, Tablets, VOIP Systems, Cloud Services, networking needs, Android Boxes, Phones, electronic recycling...

This company is a Fraud. I bought a laptop for $700 from them through newegg website, the item was never delivered and they claim it was delivered. I was in need of laptop and they cheated me by showing me a delivery note which had wrong sign. I will request everyone not to buy from them or you will loose money. ITS BETTER TO SPEND A LITTLE MORE AND BUY FROM A REPUTABLE STORE. DONT BUY FROM MICROCAD.. TIM AND MANPREET WHO ARE IN SENIOR MANAGEMENT ARE NOT HELPFUL AT ALL THEY JUST PLAY ON WORDS...

I made purchase of 5 laptops at Best Buy website on discounted retail price listed as Market Place product ,I paid $35 for express delivery but didn't receive anything.I reached out to Best Buy and they mentioned vendor cancelled the order & they said they will have to talk to the Marketplace Vendon which is Microcad Computer Corporation & take no responsibility for such action so why list them in the first place at Best Buy.Despite waiting for days and no response I called the vendor and they said they take no responsibility for any price error as it was a mistake where as now they are selling the same product 4X the price it was earlier listed.I would suggest its better to buy anywhere else other than this Vendor.First they list the product on discounted price and then they cancel the order and increase the price for their benefit and waste people time for no reason.

Recently upgraded my laptop from Windows 7 to 10 at home. Could not find any of my files.Was starting to panic when I thought I had lost all the pictures of my new granddaughter. Brought the laptop into Microcad and Andy spent about 15 minutes and found all my files. He was very patient and helpful, knowing that I was thinking I had lost everything.
Great to see that excellent customer service is alive and well. Kudos to Andy

Bought a refurb HP desktop through Bestbuy, had nothing but problems with it and microcad wasn't very responsive. Graphics card died within a month, I stayed on them, and they sent out a replacement that was inferior, and now it's giving me problems. Computer runs loud. Something's not right with it (to go through 2 graphics cards) and when I finally get a response it's send it back for inspection. I use my PC to earn a living, can't be without it for like 2+ weeks. I even offered to buy a different PC, pay in full for it, and then ship this one back in that box for them to review and refund whatever they find suitable. No response. Now I paid good money only to be stuck with a POS.