novybee

Poor Customer Service

On June 2, 2023 I received a Refurbished HP Monitor from Microcad without any cables. After going back and forth with them it took 2 weeks for them to send me the accessories which arrived without any written instructions. When I emailed the Associate, he responded by pressing Reply but no written instructions in the email itself. Because they are a third party seller when I complained to Walmart they told me if I was not satisfied I had a month to return the merchandise. Shame on them !!