Ordered a refurbished laptop sold by microcad thro...

Ordered a refurbished laptop sold by microcad through newegg.ca. It came fairly quickly, but the tracking info NEVER updated. It was listed as having an intel i7 2.9ghz CPU and a 500gb hdd but it's an intel i5 2.6ghz and 450gb hdd.. small differences but still falsely advertised specs. Listing also mentioned some software preinstalled, none of which was installed. When getting laptop setup, windows activation failed and was asked for windows activation key. Looked all over laptop, under battery, nothing shipped with laptop other than cord, so no activation key to be found. Called them and spoke to someone right away, yay!! Was asked to give serial # of laptop, not found in their system, GREAT!! They tell me to go to their service site and create ticket and they will get back to me in 24hrs. Did as required, no reply yet. Luckily I'm pretty good with computers and managed to fix it myself and get windows activated.. All in all, computer works great and looks almost new but not impressed with falsely advertising and lack of support.