This was the most efficient team I have met for refinancing my home. They called me daily. They explained everything clearly. I think Dave, Oliver and the rest of the team are wonderful and I would recommend Meridian Home Mortgage to everyone!
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We were very pleased with the prompt, personalized service we received from Meridian Home Mortgage Corporation. Questions we had were answered promptly. The staff worked with us to come up with terms that were better than the mortgage we were carrying with another company. I would not hesitate to recommend Meridian to anyone looking for a better mortgage.
Initially started out rocky because I didn't qualify for a conventional load however the the process eventually smoothen out the further we went along. Thought the APR was high, however, paying PMI and this new APR are still lower than the APR on the debt that I was able to payoff.
Meridian was able to deliver 100% on what they promised. It was wonderful to go into closing without any surprises. Everyone who worked with us along the way was very responsive and helpful. To deliver such a pleasant experience during COVID-19 is impressive. You can trust these guys.
Everyone we came in contact with was very pleasant, helpful and extremely responsive. If we had a question, it was typically answered within an hour (most often less!). The process was swift, I believe we closed in less than 45 days on our refinance.
I was a bit disappointed to learn how high the closing costs were, but I suppose all a part of the price you pay. I wasn't expecting to pay that much for the loan.
Overall, I would recommend them and should we find ourselves in need of a loan, we would likely return thanks to David, Ed, Marshall and Marleen!
Very professional and timely experience, got a great rate and no last minute surprises. They were very helpful explaining everything throughout the entire process.
I had a great experience working with the team members at Meridian. Someone was always available to answer my questions or to resolve a concern. I will do business with them in the future.
My experience was outstanding, Marshall G, Diane L. and Ed P. were professional, expedient, understanding and kind. They all helped me through the processes and fulfilled my desires for my refinance. End result was better than the proposal. Great people doing great things. Thank you very much.
There are times when you receive junk mail on a regular basis and just ignore it. But sometimes something catches your attention and it's NOT JUNK!! We had received MERIDIAN information before and discarded it. But after trying to refinance with our Mortgage Company and a local bank with the rates dropping because of the pandemic, we received another letter from MERIDIAN and checked them out with BBB. We quickly reached out to MERIDIAN and within minutes of speaking with someone we were on track to refinancing! We were impressed right from the moment we spoke with Joanne. Things moved along very nicely. They keep in touch with you right along the way. Phone calls and emails were all done in a timely matter and they were always very receptive to helping us out with any questions! Their customer portal for exchanging information and uploading or downloading information was extremely easy to maneuver! The timing of the refinancing and the cash back that we received couldn't have been better. We weren't even planning on cash back but it worked out that way and will help us with an upcoming wedding in 2021! We HIGHLY RECOMMEND working with MERIDIAN and the entire staff! We feel very blessed by this entire process. THANK YOU MERIDIAN!! May you all stay well, stay safe and GOD BLESS!
The team I worked with was helpful and answered any questions I had. I have yet to receive information on setting up payments, but so far I am pleased with the interaction.
Every person we spoke with was knowledgeable, friendly. and forthcoming. It was a pleasure ding business with your company. We received a fantastic rate. I do, however, have 1 suggestion. When you tell a client their money will be in the bank on a certain date, please inform them the money will be in the bank by the end of business on that date.
You cant go wrong with Meridian. Our process went on for about 3 months but part of that was because we needed to make repairs to our house. The people really take the time to make sure that all the necessary documents are in place for your convenience. They even came to our house for the final closing in the evening so I didn't even need to take time off work; that is going above expectations for me! Would definitely recommend.
How Meridian has a 5 star review is insane to me. After all the hoops they made me jump through and the numerous times they didn t respond to my calls or emails plus all the paperwork I had to acquire they could not hold up to what they were offering. My house was appraised $25,000 higher than what I purchased it for and they still couldn t. I looked at reviews and I noticed that a lot of people had similar experiences to me and they happened to be the one star reviews. If you get that letter in the mail from them. Trash it. Waste of time. I m convinced the 5 star two sentence reviews are fake and done by their own employees. Meridian is a scam
We really liked their commitment to theIr customers. We would give your company five stars. You returned calls very promptly. We liked the various team members.
On a scale of one to ten, our experience with Meridian Home Mortage would be rated a six. We felt there was information that the underwriter requested was not relevant to us being approved for the loan. There was information that was requested to be emailed, scanned or faxed. For whatever reason, during the loan process, that same information was requested again. Other than that frustration, the professionalism of the team, and the ease of being able communicate via telephone or email was commendable.
My experience with Meridian has been positive. We started the process on the 8th of April and closed on the 25th of May. We were able to keep the required documents flowing in a timely manner. They kept me posted as to what was taking place during the processing of the application.
An almost pleasant experience as far as refinancing goes. Everyone was very helpful and knowledgeable. Not just one person kept me informed and answered every question, a whole team of people were there for us. From beginning to end, from the first person I spoke to to the last. There was no confusion, there were no delays, even though I was told several staff were on vacation. A shining example of teamwork and customer service. Thank you all. I highly recommend Meridian. Top notch.
They worked diligently to get me the best deal. They were very communicative throughout the process. During the 2020 Pandemic, the work they did was remarkable. I did have to push back on the fees, but other than that, the process was straight-forward and simple. Great company to work with.
I was very impressed with Meridian. The staff kept me well informed throughout the entire process. They were all very nice and did exactly what they said they were going to do. I would definitely use them again and highly recommend them.
Excellent customer service. Carefully follows loan process start to finish and keeps you informed every step of the way. Easy to do business with and responsive.
I refinanced with Meridian. They made the process so easy. It has been over 10 years since I have applied for a mortgage, so everything has changed. Meridian explained everything to me and answered all questions. Everything was transparent and they always kept me updated where I was in the process.
Things were slowing coming becuase of Covid-19 but if I had to do it all over again, I would use Meridian. They have a dedicated team for everything and it appears they are all over everything. Very good company and very good people. Thanks!
Who knows that a mortgage offer from the mail would be great? This was a pain free process through and through, and my pipeline person was the absolute cause! Zack Krasney was absolutely THE reason my mortgage process was smooth and enjoyable. Easy refi, money in my pocket from a drastically reduced rate!
I enjoyed working with everyone here. The process did take a while but they did better than they initially proposed. I would highly recommend them to anyone.
The folks I worked with were all knowledgeable and friendly, and everything worked out fine in the end. But the overall process from initial application to funding took more than four months -- and that's inexcusable.
We had a very good experience with Meridian HM throughout the process. From start to finish we had a lot of questions. Every question was answered with either a phone call or email and answered quickly and thoroughly. As with most things right now (middle of a pandemic) it took a little longer than normal but other than that had a good experience. Would recommend to friends that they at least see what they have to offer.
The Meridian Home Mortgage Team was friendly, helpful and knowledgeable. I really appreciated their prompt responses and the status updates along the way. A mere THANK YOU is not enough to express the sense of relief and joy I feel as I embrace my "NEW" future as a more financially stable independent woman.
I had a great experience from start to finish on my refinancing with Meridian. They were prompt, answered questions quickly and it was a smooth process. I would recommend Meridian to anyone.
What a messed up experience! I wouldn't use them again. The process took far longer than they said it would. Rather than having one contact I had to deal with MANY people and MANY were VERY unprofessional. My refinance finally went through but it was a much more painful process than needed.
While Meridian eventually came through the whole process was a mess. Items were requested piece by piece, even after we submitted each item requested during the initial document phase. We were told roughly 30-45 days to close. We submitted our original paperwork on April 29th and didn't close until JULY 30th! Was a very stressful experience with lots of end of business day phone calls on Friday that we were missing information. Would never do this again with them!
Meridian made the process very easy. After looking around, we discovered Meridian's rates were similar or better than competitors. After clearing up a misunderstanding trying to get the application submitted, things went great. We were constantly apprised of where we were in the application process. We never had to call or contact Meridian. They proactively emailed and called us at each step along the way. I would certainly recommend Meridian.
My husband and I were impressed at the ease of doing business with Meridian Home Mortgage. They kept us informed every step of our progress and let us know what we could expect. The closing with done with ease and we are very happy with the care that was shown to us. We would certainly recommend Meridian Home Mortgage for those shopping for a new mortgage or for those interested in dropping their interest rate.
Working with the team at Meridian was very interesting. Team was respectful and knowledgeable. The team members were accessible when needed and returned phone calls within a reasonable period of time. The only problem that I notice was I did not know who to call when or if I needed to speak with someone. I just left a phone call on anyone phone and the call was returned. I did not know who was responsible for what area of the transaction. We got through it successfully eventually. Special thanks to all of you.
My husband & I refinanced our house once before. There's no comparison to how we felt about the way Meridian treated & handled every aspect of this journey. They were fast, very informative, knowledgeable, understanding, and everybody we spoke with had the best personality we have experienced. Thanks, Meridian for your excellent service. We won't hesitate to refer you to others.
Had a great experience with meridian home mortgage. Communication was great the whole refinance process went smoothly. Every person I ve dealt with was very helpful and accommodating.
Meridian and Johanna Harris' team is impressive. I have been trying to refinance my home and consolidate medical debt for several years. I researched more than ten offers with the same results: my cell blowing up with messages from multiple, hard-sell reps; hours of wasted time; no good options and complete lack of trust in home mortgage lenders. Now.I feel like I'm working with my hometown bank. No sales pitches, interactions with knowledgeable, patient, respectful people, and I will save more than $30,000 in interest long term. I actually trust this team.
Everyone responded quickly and professionally. They did not try to push you into any purchase and answered all questions. I like that their website was secure to upload documents needed.
The whole process with this organization was great!!! Everything was done in a timely manner and very professional service. Everything was explained to me in an understandable manner and team of people involved worked seamlessly. Would recommend them to anyone!!
The staff at Meridian Home Mortgage is very courteous, helpful and knowledgeable. There were 2 issues that did arise: their estimate of my home value and the availability of their staff. My home value was over estimated by $12,000! which caused me some major challenges when my cash out was substantially reduced! Also, their staff can be difficult to reach in the afternoon during normal business hours.
Super quick and easy to work with. Aj, Richard and Anthony made our process super easy and fast. Even with Covid19, it was super fast, it took us just 3 weeks all our process. We are so happy we were able to work with Meridian Home Mortgage and we will sure recommend it to all our friends and family.
I would say the people that I deal with I say deal bc I m still trying to get to closing sense the beginning of August. But the people I ve dealt with over the whole thing have be pretty good and respond pretty quickly. I do have a problem with this process though I have given them all the info they asked for but apparently that wasn t good enough so they went to my employer to verify my income oh wait that wasn t good enough either we have to go back to your employer and verify more about your income. I gave you my paystubs and my w2s my boss conformed You i work there then you verify from my corporate office about my pay. What else could you need seems like the underwrites are idiots. It s been in underwriting sense September 4th and it s October 24 now. I got my first mortgage through meridian not online and it took 2 months and I had know problems with my income or anything and I m in the same job make more money I don t get it but I ll never us meridian online again plus its a high interest rate then I have now and if I wasn t as far as I am now I would cancel the whole thing. If you have other options don t use this company if your stuck then give it a try and leave a bad review when they screw with you
I received a letter from Meridian in the mail with a offer code. I called them and was explaining my situation but the representative Cathrene was very rude, doesn't have any knowledge and behaved very badly. Totally unacceptable . Will not do business with such people.
I am pleased with my experience with Meridian Home mortgage. The proses was a little long but they met our needs and closed our loan with out any problems. Thank you Meridian for a job well done.
I had from the very start, a very warm and professional experience. It was so nice, along the way, to get such personable service than what I was experiencing with a big bank. All the folks at Meridian, Tony, Ed, Mark, Matt, just to name a few, understood my needs and worked to my benefit. I got a better interest rate and was able to get an affordable payment! I would recommend Meridian to anyone looking to refinance. Thank you to all the teamwork and great customer service from Meridian Home Mortgage!!
Very professional, personable, efficient, and thorough process. Excellent phone and email communication - answered every question and concern on a timely basis. Highly recommend!
I appreciated their attention to detail, their friendliness, the transparency and communication. They were always straightforward, let me know what to expect and when.
I received one of the many flyers in the mail for refinancing, was sketchy at first, but gave them a call, turns out it was the best decision i have made in years. the company IS REAL, they are a total team, located in Westminster MD, i live in PA, refinanced my home and paid off (almost) all my debt, a little high on the closing costs. took about 1.5 months from start to finish, they paid for appraisal and everything . closing done AT your house. they send an agent. Interest rate was reasonable to market value. so don't worry if your considering a refinance, or equity loan, they ARE legit, and do it all, secure website portals for transfer of documents , phone calls anytime you want. many team members to assist you . Go for it, Great Job Meridian team....
Meridian sold my mortgage to a really difficult to work with mortgage company. Update: Contacted them as per their response to my review. They did not reply or change anything. As far as I can tell they just responded to my review to give the appearance that they care to or could do something while not doing anything.
Everyone from Anthony Tucci to Stephanie DiPietro and all in between( pipeline team) were nice and courteous to work with. Had some bumps along the way but all worked out. A little confused on a couple of things though....? my closing fees where estimated to be about 5K, but according to final paperwork was over 15K. And was not told all specs on how my FHA loan( extra insurance) payments worked( up front cost and then every month for next 11 years.....?) After closing, I received a follow up call explaining everything to me and was much more at ease after conversation. Meridian is a fine company to do business with and I appreciate all there follow up calls.
The refinance process turned out to be a lot easier and quicker than I had expected. Stephanie and Matt were great to work with. It's hard to find great customer service these days. I would definitely recommend them to anyone looking to refinance.
We had the best experience with Meridian. The loan officer and all the staff are very knowledgeable and so professional. We will not hesitate to recommend Meridian to anyone.
Working with Meridian was great! There was always someone available to answer questions and to reassure homeowners like us. We felt the Meridian team really kept us in the loop the whole process through. Thanks Meridian, I would recommend you to anyone looking for refinancing assistance.
Simple refi process, everything done online, representatives were professional and extremely responsive to questions and concerns. Meridian scheduled all required appointments, no money out of pocket. A+ experience. I would recommend to anyone looking to refi their home.
From the initial first call and throughout the processing of my refi Matt and the pipeline staff made the process very smooth by keeping me informed about every step that needed to be taken until my close. Thank you all at Meridian!!
The entire process was professional and smooth, very quick also. I complete my part by phone and on-line. Their team handled everything well, very efficient and courteous. I am completely satisfied and happy with Meridian Home Mortgage Corporation.
It was awesome. The staff was very courteous and helpful. They were the only refi company that included an equity line that a previous company had thrown in me in a previous refi. They got me back into a VA loan and enough money to do some much needed repairs on my deck.
I am so happy I re-financed with Meridian! I had a great experience with all members of my mortgage team. I was contacted by mail about refinancing and I am so glad I applied! What a nice experience it was for me. Thank you, Jill O'Brien
The professionals at Meridian Home Mortgage took care of us. They were efficient, professional and complete. Easiest mortgage process I have ever been through.
I am in process of refinancing my house with Meridian. I have talked to Toni,Nicole and Connie.Everybody is very informed and helpful every time I have called or emailed them. If somebody out there looking to Re-Fi please contact them before making a FINAL DECISION. Salil & Neru
This place sent a VERY misleading piece of mail that told me I was pre-approved for a home refinance in the amount of $218,000. It obviously had my credit report and said I could take the extra cash to pay off that balance plus $10,000 in cash. Wow, I thought. So I fill in the application, get a call and find out they can only cash out 80% of the appraised value. Well my house is worth about what the offer letter was for. Add on the $14,000 in refinancing cost they don t mention and it doesn t work out on any planet. May be a decent company if you have 50% home equity but don t even get the hard credit inquiry if you have less than that.
The refinance went smooth with Meridian. They kept me in the loop during the underwriting process and let me know exactly what was needed on my part throughout. I would highly recommend them if you are a Veteran and would like to use your equity in your home to help you get out of debt.
I was very impressed by the the service and professionalism of the Meridian team of people working with me. Very detailed instructions, and in words that even I could understand. I cannot be more pleased with the refinance process.
I am extremely please with the professional attention that I received from Meridian. All my questions, explanations, and concerns were handled by the staff at Meridian with patience and expertise. And, to think, I almost did not respond to their letter saying that they could help me with a refinance. Thank you Meridian
They came through with their offer, we now have lower monthly payments. They were always quick to respond and provided the information we asked for. The process took a long time (probably 4 months) and involved a lot of paperwork, but I think that is typical and it was worth it in the end. They even allow you to close the loan at your house in the evening after work, which was very convenient. They send an attorney right to your house.
I tried Meridian after starting a refinance with the lender who was servicing our mortgage. They came up with a better rate for us, and we went with them. Everything went smoothly and communication was excellent throughout.