Everyone we came in contact with was very pleasant...

Everyone we came in contact with was very pleasant, helpful and extremely responsive. If we had a question, it was typically answered within an hour (most often less!). The process was swift, I believe we closed in less than 45 days on our refinance.

I was a bit disappointed to learn how high the closing costs were, but I suppose all a part of the price you pay. I wasn't expecting to pay that much for the loan.

Overall, I would recommend them and should we find ourselves in need of a loan, we would likely return thanks to David, Ed, Marshall and Marleen!