I have purchased 2 vehicles from Lithia Toyota of Abilene in the last 3 years and will continue to buy from them for years to come. Ruben Velasco and the crew over there are awesome! I highly recommend going to see them, you wont be disappointed!
We did not get what we wanted exactly but we got an even better deal on the used 2013 Kia Sorento w/ 9K miles.
Had an appointment for 11:45 and my service advisor, David Connell, checked me in very promptly. He is very courteous and very informative of what services my vehicle was due for. When my vehicle was ready, he quickly located me in lobby to inform and I was on my way.
Mr. Connell has been my service advisors many times before and I always enjoy working with him.
Thank you!!!
Jeff was kind and efficient in getting my car fixed up. Thank for helping me keep my 4Runner maintained and safe!
Lithia Toyota of Abilene does it again! David Brigham & Aaron Coker tried their hardest to get me in the vehicle I was wanting & they did it! Best place to shop for new & used vehicles. This should b your first & last place to go!
Have bought three rav4 from ken, listened to everything I needed and wanted, great experience, great dealership
First let me say thanks to Sara Mccarter for helping me with my purchase she is a great no BS sales person. I have done business here for years, and never had a bad experience. From sales to service department it's always been a good experience. Thank you.
Thanks Lance Dunn at Toyota for my Rav4. Less than an hour to choose and finance and hit the roads. Appreciate you much.
I would like to take the time to thank Mark Harris and Kerry Burns for the delightful experience in buying a car. Both of these gentlemen took time to deal with me and my cranky nature. Mark you are a top sales man very informative and professional. Kerry Burns thank you so much you are an honest man and you made my husband and I feel like you had our best interest and heart. Both of this guys should teach a course on the art of car selling
I had a great experience today getting my van. Jimmy T. Was very friendly and helpful helping me with choosing a vehicle that was exactly what I was looking for. Thank you for suggesting the Dodge Caravan. Perfect vehicle for me.
Stephanie Taylor
Our experience was great! We showed up just looking and I am always a little anxious when making big investments but with the help of Mark Harris and others we walked out proud owners of a new 2015 4 runner that I absolutely love. The 4 runner we were wanting was not on their lot but they went out of their way to find the one we wanted and get it delivered within a few days.
If you are needing a vehicle go see Lithia Toyota! I went and saw Raul Rodriguez and he was awesome. I love my new ride!! Top notch customer service in sales, management and finance. Thanks again to Raul, Kenan Pyeatt and Mike Mizikar! I appreciate the kindness!
Lacy Reeder
Pete was an awesome sales rep. Not too pushy but knew what he was doing. It was a great experience. I will definitely be going back there next time I am in the market for buying a car. Thank you Pete.
My fiance and I got our first brand new car there together and the experience was phenomenal. Jody and the team worked with us and bent over backwards to get us the deal that we so much needed! We were very impressed with the courtesy and friendly atmosphere. We will definitely be back!
Always a pleasure taking my car in for service. The staff is so friendly and helpful!
Raul Rodriguez was my salesperson and Michael was my finance guy when purchasing a vehicle for my mother. In the past, I swore I would never return to this dealer but after dealing with these two guys, I no longer have the same opinion. They deliver great service, treat you like a person when negotiating, and follow through on the smaller details after the sale. I can't say as much for other salespeople or dealerships. Next time you need a car, make this your stop and ask for Raul.
Just want to give a shout out to my salesman Chris Herrington and all the men and women at Lithia Toyota. Thanks for working with us and helping me put my wife in a brand new car. Folks, if you are looking for a new car or truck for christmas or just because the urge has hit and you need to test the waters, then stop by Lithia in Abilene. We have used Chris for the last few vehicles we bought and have always ben treated like family. No matter where you live the drive to Abilene to visit these guys is well worth your time. Thanks again and have a Merry Christmas.
Chris Ashley at Lithia Toyota is THE best salesman in Abilene and surrounding areas. His knowledge of the vehicles and experience as well as the personality make an ELITE salesman. Chris doesn't beat you up and wear you down with typical sales tactics. He is like talking to your best friend or someone in your family.
Thanks Again Chris for the best experience in buying a vehicle!
Shelby Parker and the service advisors did a great job ,Very help full and professional ,
This dealership is well ran with friendly and professional staff and services. I went for a recall and Paul Fuller took excellent care of us. We will return for any further maintenance.
In and out in about 30 minutes. Thank you Shelby Parker for your great customer service.
Mark Harris was amazing help & for sure the guy to see at Lithia of Abilene! He helped us through the entire process. Super friendly & over all great guy!
Everyone at Lithia Toyota is always so nice & helpful. I was in on 9/5/19, for 60,000 mile service & Jacob Fuller was my advisor, he was very knowledgeable, nice & helpful. Hanna Grogan was my shuttle driver who took me home & picked me up in the afternoon. This young lady was very nice, engaging & enjoyable to talk to. My family & I have driven Toyota vehicles from Toyota of Abilene since 1973, and have always received great service, I m looking forward to more in the future, because I m the type of guy who likes to get all I can out of a vehicle, I highly recommend Toyota....Nuff said!!!!
We recently purchased a pre-owned vehicle from Lithia Toyota. It was a great experience. By far the easiest and most pleasant car-buying process we have been through. Kyle was courteous, helpful, answered all our questions knowledgeably and was prompt in answering our e-mails and phone calls. Thanks, Kyle and Lithia Toyota for a job well-done!
Raul was extremely helpful. Very knowledgeable and customer oriented. If you are serious about purchasing a vehicle ask for Raul.
D Folen
We have bought a lot of cars through the years from dealerships and our experience with Lithia Toyota of Abilene was the best! Kevin Baker was our Salesman and he exhibited top notch professionalism, knowledge, and integrity. When he was unexpectedly held up with another customer at the time we came in for additional info, rather than have us wait, he entrusted us with another fine Salesman (Mark Dunagan) to answer questions and help us with the decision process until he became free. They are team players with the Customer's care being top priority.Thank you Kevin Baker for your patience with me at Delivery and answering my numerous questions! You made a difficult decision for us easier! Wish you the Best this coming year - DF
If you're looking for a good salesman I would recommend Jimmy Tankersley !
Everyone was very helpful and I had very pleasant experience. Brandon Hatch did a real good job and got me into my new truck.
Wow what an experience at Lithia Toyota my salesman Jimmy Young attended me 4 months ago on a 2017 Lexus that i was ready to trade my 2012 Avalon for but my wife who the car was for declined reasons only a woman can understand Hee Hee. So Jimmy called on a regular basis but not annoying as we had become aquatinted well , so calls me just to ask how we were doing and to tell me of current sales events . So we were at Kohl s shopping for Christmas presents and I decided to stop in and wish Jimmy a Merry CHRISTmas and of course we got out to greet him and just look was our intention and Jimmy gave us a quick reveiw of the inventory which prompted my wife to ask where is That car ? Jimmy did a very thorough and knowledgeable presentation that sold my wife without a test drive . She told him that s okay we will take it right Honey . Of course it was a yes and we wrapped everything thing up in record time thanks to John McCutchen who was very professional and even brought me my signature doughnut and Mike Mizikar who with persistence also was able to overcome obstacles and gave me an additional 2 points on interest rate so with those savings we purchased the Platinum package ! Jimmy will receive referrals from me and Toyota has gained countless future customers as my Son who is Graduating wants a Corrola . I believe in the product as does Jimmy and Jimmy also gained a few pointers from this retired salesman that he may use for his benefit. So believe in your product, know your product, know your inventory and use All the sales team to the Companies advantage for your future sales and never , Never give up .
Service Representative, Russ, was very attentive and thorough. While my 2015 RAV 4 was being serviced, Andre convinced us to trade him our 2015 for a beautiful 2017 XLE RAV4. A few days after I had my 2017, I discovered that the back wiper blade was the incorrect size. When I called Andre he said to bring it in and they would switch it out. Because I live in Snyder, over an hour away, I asked if it could just be shipped to us and we would switch it out. I had the correct sized wiper blade THE NEXT DAY. That is service I am happy to talk about to anyone who asks.
Thank You Lithia Toyota Sales AND Service
John Nichols was the man that helped us buy an 2014 Sequoia. He was nice, personable, easy to talk to and deal with in the purchasing of an vehicle. I would strongly recommend using John Nichols as the go to man for getting you an new vehicle. He can make things happen for you. John Nichols was really fair with us. We appreciate John Nichols and hope you will also pick John Nichols like we did if you ever find yourself shopping for an vehicle at Lithia Toyota of Abilene.
Went in expecting to buy a car from another dealership and found one at Toyota that was cheaper, less mileage, and looked a lot better. McKenzie helped the whole way through and was always making sure things were running smoothly.
From first contact to final sale. Raul provided all requested information and fully explained the process. We received complete explanation of our new trucks apps and features. Excellent service and easy transaction.
Had a great experience Gavan Bass was informed and very personable. Nice to see that in today's world.
David Brigham was amazing. He helped me really understand what I was getting and thouroughly explained each step of the process. He was never pushy and made sure that I was getting something that I loved and worked for my family and my needs.
He made me feel right at home and I'm happy to be a part of the Toyota family now!!
I worked with Daniel Beard online, once I knew what car I wanted and we worked out a deal, I drove down to Abilene and the Car was Ready, we did a test drive and just a little over an hour I was driving back with a new car. Great experience from first contact to last contact! Highly recommend.
I've had my Camry serviced at Lithia for 12 years and just bought a new RAV4 because the service department is so great! Gavin sold me the new car and was easy to work with and patient with all my questions.
Arrived at lithia Toyota of Abilene to get some windshield wipers waited at parts for 10 minutes no one came talked with Jeff McClendon and he had my car in and out in 10 minutes thanks for your help great job.
When I arrived in the dealership i was met by SaraSavannah McCarter who even on a early wet Saturday morning had a smile on her face and was very kind and welcoming. She made the whole process easy and simple as can be. She didn't just try and force something on me she knew what i wanted and she gave me options and talked me through these options to try and get me to better understand my options that would allow me to end up driving off with the 4 Runner that i wanted. I will definitely be doing business in the future with Sara and the team at lithia because of the awesome friendly and informative service that i received while being there.
They were fast and friendly and very accurate with their timing of how long the whole thing would take. I believe Dave Connelle was responsible for handling my vehicle but I have to say the young lady that took my keys and got my car ready to be worked on was exceptionally friendly! Excellent customer service here!
Our experience at Lythia Toyota was amazing. Ken Terry helped my wife and I out in every way possible. He sat down with us, took the time to hear our needs, find the perfect vehicle and help us all the way. Thank you so much Mr. Terry, your a blessing and so much more! We love our new suv!
Russ is a great Service Rep. He was through and got me in and out quickly.
I have purchased two vehicles at this dealership, and in both cases the transaction was handled quickly, professionally, and efficiently. Phillip Underwood went above and beyond expectations both times, most recently by quickly locating what we were looking for at another dealership, arranging to have it ready to be picked up in less than 24 hours, and then coming in on his day off to complete the sale. Despite coming in on his own time, there was never any rush to get the deal done or to speed through explaining the operation of the car's accessories. This dealership is two hours from our home, but the time spent getting there is more than offset by the service provided.
I had a great service rep, Shelby Parker, help me with several issues with my 2014 Prius. He was conscientious about my budget and helped me make the best choices to get me on the road again. Great communication during service, keeping me informed about what they found and what needed fixing. Highly recommend.
Raul and Kevin helped me with getting a car today and they were both very polite and helpful! They put your best interest in mind and that's the best customer service anyone could ask for!
Everyone was super nice, and we had a great experience! love our Tundra!
What a positive experience we had at Lithia Toyota of Abilene from the moment we drove into the parking lot to the moment we drove out with our new car!
Our salesperson, Sara McCarter, was simply the best we've ever worked with. Sara is an excellent communicator. Her knowledge about the car that we were considering was very impressive, and she answered every question we had. She was patient, not rushing us at all, and she remained pleasant the whole time we were with her. In fact, we can confidently say that our final decision to choose the car we bought and to buy it locally is because of Sara McCarter and the way she helped us.
In addition to Sara McCarter, two others who added to our positive experience were Jim Buckner and Andrew Elliot. In our interactions with each of these Lithia folks we found them to be thorough, knowledgeable, and professional.
Stan & Elaine Huckabee
I always get excellent service at Lithia Toyota. My 2014 Sequoia has been serviced there exclusively.
Marc Comer was a very nice salesman and attentive. My grandma really enjoyed his help.
Patrick is the best! Couldn t have asked for a better salesman than him!
The Process was painless and efficient Mark Dunagan was great. We will be recommending him to all of our friends and family. His professionalism and efficiency is better then I ve ever encountered when purchasing a new car . We will be back for our next one without a doubt.
Love my new truck! Cant say enough good about the service i received from all the staff, but namely David Brigham. From standing in the hot sun while i was in my truck taking in the ac to the final touches of him going to bat for my needs. I truly enjoyed my experience at Lithia Toyota of Abilene, and look forward to my next purchase with David Brigham. Great service from Jeff McClendon.
Greg Parks was awesome. He dealt with us having our 2 year old little boy so graciously. It made the whole car buying experience a little less stressful. Toyota has been excellent to us for the last two vehicles. 10/10 would buy again. Thank you Greg!!
My wife and I have dealt twice with Ken Terry, and we both agree that he is tops at what he does. We understand that he is retiring soon, and we're gonna miss him, but hope he enjoys his time to be free.
Jimmy was great, we didn't come to an agreement due to budget but I want to say he went the extra mile to try to get it done.
Philip Underwood and Mike Mezikar did a fantastic job in helping me buy my first car! They were super helpful and friendly every step of the way. They made the process easy to complete and easy to understand. Thank you for the amazing service!
Aaron Coker helped me get through the car buying process late on Saturday and delivered my new car on Sunday. Exceptional Service!
I absolutely love this place I'm from Oklahoma working here for a few weeks and my pickup was flashing several codes. Took it in and they took such good care of me and my 2008 Tundra pickup. A great THANK YOU to Layton Norris. You were Awesome!!!! Thanks also to Norma for all your help and also to Chad who was the mechanic. You all were such a God send to me. Thanks again
Phillip Underwood went above and beyond to get my BRAND NEW 2020 Toyota Highlander. I would not go anywhere else for our car needs.
A very professional and friendly place to take my 4Runner. Ross explained everything to me step by step. Even told me how much wear on my tires for a future tire change. Can't say I love taking my car in for maintenance but I'm very glad that I go to Lithia Toyota to get it done.
We had a good experience purchasing a 2021 Tacoma. The salespeople were knowledgeable and friendly. Mark Dunagan especially worked with us to get a decent deal. He and Zack helped create an enjoyable experience. We are more than satisfied really enjoying the truck.
I 100% recommend Lithia Toyota for all your vehicles needs. My salesmen Matt Moreno was very knowledgeable and helpful he worked hard with the sales manager to get me a price I was comfortable paying. Thank you Matt and Toyota, I'll be a forever customer!!
From the moment I arrived i was greeted instantly and the salesman was very friendly. I met a gentlemen named Raul who was very helpful and knowledgeable on all of the models. Raul and the management staff worked very hard to get the deal that I wanted and ultimately we made a deal. Thank you very much for all of the help guys!!
The experience was great especially Rocky Beard. They were very patient and very professional to get me in the right car.
Trevor Moore treated us very respectful and honestly. Made us a great deal! Thanks!
I went in for the 5000 mile checkup. I had also received a recall notice. The recall work was not scheduled with original appointment, but the service rep found a way to have it done. This saved me another trip. Thank you.
I was 3 hours away from home on a staturday when my starter quite on my Tundra. I called Jeff at Lithia, her promptly arranged for a tow back to there facility. When I asked him for a non binding guestimate on what the cost would be to repair, his guess was within a $100.00 of the actual cost. When given the go ahead to work on my truck they finished an time with no other problems arising.
Recently my husband and I purchased a 2019 Toyota Camry. Our salesman, Matt Moreno, made our experience at Lithia Toyota very welcoming and pleasant. He did an excellent job of answering any questions we had and worked very hard to help us complete our purchase. He also did an excellent job of mentoring another salesman. Besides making our purchase possible he even treated us to Rosa's while we waited to complete the final details. Matt is definitely a salesman that exceeds expectations and will work hard for his customers!
The experience I had at Toyota was awesome all thanks to my sales man Mark Dunagan!!! He made it easy from the time I walked in the door to the time we drove of!!!! Thank you so much!!!
Julian & Mike made this process awesome!!! Definitely coming back again! Recommending them for your next purchase!
This was the best buying experience I ve ever had. They greet you at the door and open doors for you. Michael was able to get me my Highlander on Saturday at 7pm. He called and said it would be on Monday at first. I expressed I wanted it on Saturday. and he made it happen.
I m thankful for his dedication I would recommend anyone shopping for a new car, truck or suv to go in and buy here.
Jeff worked me in to the schedule without an appointment and got my Tundra back to me early the same day.
Had an awesome experience! We spent a good part of Saturday searching for a car for my dad. He ended up purchasing from Lithia Toyota Abilene because they met his needs well and made him feel comfortable. Life hit me the next morning and suddenly I needed a car as well. I've never owned a new car, so I was skeptical and nervous. We had such a comfortable and awesome experience working with Raul Rodriguez for my dads new car, I decided to seek him out because I was in a bind for a car. He was glad to see us again and gave me the same experience once again. All I can say is, you the man Raul!
I went to Toyota of Abilene on Memorial Day not expecting to buy a car. The first person I came in contact with was Raul Rodriguez. I m so glad it was him. He made it all possible and I left with the car I wanted. I haven t had the best experiences in the past while shopping/buying a car, but Raul Rodriguez made everything easy and fun. Thank you so much for your help!
John Nichols was very helpful, honest and friendly. My husband and I were very pleased with his help and came away with a car that we think is great.. I feel that we can call him if we need help with anything. Thank-you.
Sarah helped me so much gave me a great deal on an excellent used vehicle.I will definitely use her for my next purchase
I love this place ... good people working in this place
This was a completely positive and painless car buying experience. They had the right interior and exterior that we d been researching and hoped for. Lance Dunn, our salesperson, was knowledgeable and made us feel at ease with our large purchase. Lance and Michael Mizikare (the finance guy that owned the same car we were buying) helped me become familiar with the technology in the 4Runner before we left so I was able to use it right away without studying the manual to figure out each button. I would do this again in a heartbeat!
Great staff, had me out and on my way at a great price. Shan was a great help.
Just had a the best experience buying my new car. Usually it takes forever but Jimmy TAnkersley and Michael were fast and efficient. Loving my new 2018 Camry
I could not have had a better experience as I did at Lithia Toyota. Michael Coker helped ease my worries and made my experience a great one. He is very knowledgeable in the vehicles and took his time to explain everything to me. His customer service goes above and beyond. Thank you Michael for all that you did!
I worked with Raul (salesman) after I found out that they had a Tacoma TRD Pro that I was interested in. He was very easy to get ahold of and I was able to do most of my inquiring and initial price negotiation over the phone. Once I was finally able to go visit them I met with Craig (sales manager) and he took me out on a test drive and discussed my options. Once I was able to get down to a good price I was able to go ahead with a handshake deal and came back the following week to pick up the truck.
All of the guys at Lithia of Abilene were very easy to work with. They didn't hide anything and they DO NOT mark up any of their vehicles (even special editions). I would definitely work with these guys again and appreciate everything they did to get me into the truck I wanted!
We had an amazing experience buying a vehicle at Lithia Toyota of Abilene. Philip Underwood was extremely helpful. He searched the inventory and found what best fit our needs and within no time we purchased a great vehicle for our family. He made the process easy and kept our family's needs in mind. This was our third vehicle purchased through Lithia and we will definitely be going back.
Love the folks in Lithia Toyota Service Department! Everyone is so helpful, professional and knowledgeable. Jeff is now my go-to guy. They take care of you like family.
I had a great experience with Litha . Mark Harris was my salesman and he was courteous and very professional. He found the Highlander I wanted and had it delivered in a short amount of time. The process was quick and efficient.
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Horrible service department! Jeff in service was no help what so ever. They had my car towed and lost track of my car! Finally had another lot help me track down my car.
Lithia Toyota did an awesome job with my Tundra. From checking in to service to notification to check out
This was the best car-buying experience I've ever had! Kyle Corr was awesome. He prepared all the paperwork in advance so all we had to do was go in, sign, and drive out. He made sure we were 100% satisfied with our purchase and went out of his way to accommodate us. I will defintely recommend Kyle and the team at Lithia Toyota.
We had a smooth and pleasant experience with Lithia Toyota and particularly Chris Herrington. He was a great help in purchasing our vehicle after a long and stressful day car shopping at other dealerships. Chris was friendly, helpful, and patient with us during the whole process. We would definitely recommend HIM and the dealership to others.
I had conducted extensive research for a used Toyota 4 Runner across multiple locations in 150 mile radius of Abilene. Over course of two weeks I had traded emails, phone calls, and texts with multiple lots covering multiple vehicles. We finally narrowed down our search to the top four cars. One of those lots was Sara at Lithia Toyota. I told her I had a price point and an interest in two vehicles. When I told her I was also interested in a KIA Sorento she said she had one of those we could test drive as well. When we arrived, she had all three vehicles lined up for us. As we drove each car, my wife and I found Sara to be amazingly knowledgeable about all types of cars. As we drove each vehicle that we thought we were interested in, she recommended a type and model that we had not considered. This recommendation was based on her vast knowledge of all types of vehicles and our specific needs. Sara is Truly a Car Consultant! Well we ended up with a Nissan Pathfinder and we really like it. It was a one of the best experiences we have ever had buying a vehicle and over the course of 30 years we have bought - more than a few. No pressure- totally a pleasant experience. Then to top it off Michael in finance was extremely helpful and knowledge when it came to financing the car with just the right warranty. Thank You Lithia Toyota and thank you Sara and Michael!
I just bought my first car at lithia toyota of abilene!!! Im so excited, me and all my family have bought our cars from here because of the great service. Raul helped me find the best car and Jimmy always helps with some finance stuff too. These guys are great, thank you!
Thanks Gavan for helping me get the truck I wanted with the option's I wanted.
Our salesperson Ryan T. gave us an excellent experience in the buying process and was very knowledgeable about the vehicle we bought. He was patient in explaining all the bells and whistles of the car we chose and always had a very pleasant demeanor.. We recommend Ryan if you re looking to buy a car.
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