3 years ago
My boyfriend and I were brought to this hospital o...
My boyfriend and I were brought to this hospital on Sunday after being exposed to carbon monoxide poisoning. At first, when were in the emergency room, everyone was very attentive and made sure to check in on us. My boyfriend and I were separated into different rooms. We were both placed on oxygen, given CT scans, and x-rays. After we were on the oxygen for a few hours, they checked both of our blood levels to see how much carbon dioxide was still in our bodies. The emergency room suggested that both my boyfriend and I stay so that we could get admitted in the move from the emergency room up to private room on the upper level of the hospital. This is where the level of care divers between my boyfriend and I both had insurance and were admitted to the hospital at the same time. While he was brought upstairs to a private room, I was kept in the emergency room even though I was admitted for over 24 hours. The nurses kept giving me the same excuse that there were no beds available but I find that hard to believe when other people were given rooms before me and I had arrived before them.
We arrived at the hospital around 8/8:30 am, my boyfriend got a room between 3-4 (being generous on their end), and I was still waiting for a bed after they urged me to stay close to midnight. My levels of carbon dioxide had dropped to 0 by that point. After constantly being told that I "might" get a bed, I became so distraught because not one single doctor came to check on me. I had the occasional nurse who would check my temperature and blood pressure but other than that no one came to check on me. I was ready to check myself out because they said that everything was normal and I was frustrated that I had to keep running around to get someone to answer my questions. It's like they completely forgot about me. I was allowed to go up to my boyfriend's room to check on him and the difference in level of care and attention was appalling. I was left in ER limbo and he was in Admitted heaven.
I couldn't sleep in the ER due to the noise, so one kind nurse, Napon, brought me to a room where I could sleep. It was a pediatric emergency room that was quieter than the open ER but there were babies and children coming in and out. I was so stressed out by my stay at the hospital because they kept me in the ER and neglected to give me any updates unless I kept going to the nurses station to demand answers. I wasn't rude or beligerent, but I was given and treated as if I didn't matter. The attending doctor never once came to check on me or give me an update on my status. It was an awful experience in every possible way. They asked if I wanted breakfast around 6am, it didn't come until 11am and parts of it were missing.
I waited until their recommended time of being admitted, even though I was in the ER, and stayed in the hospital. They told me I would be released the next day, but no one ever came to discuss my release either. Meanwhile, my boyfriend was getting his discharge papers before me. Probably because he was in the proper place for admitted patients and I wasn't. Again, after being poisoned, not getting any sleep from having to evacuate the apartment, then having to deal with the stress of being in the Emergency room, even though I had been admitted, for over 24 hours, and having no doctor talk to me or review what was happening to me...I decided to leave because I wasn't being looked after anyway. They didn't give a damn about me in the ER, and I had insurance so I can only imagine how they treat people without insurance.
I will never ever step foot in this hospital again in my life. I'm sure they billed my insurance for work they never did and for a bed I never got. Thoroughly disgusted with Kingsbrook Jewish Hospital. They don't care about you at this hospital. And the most ironic and stupid things happened after I signed the papers to leave: they offered me a room.
What in the actual hell?