JW Marriott Desert Ridge Reviews

It was terrible. The food is not what it use to be. Menu has changed and we will not be going back. Too many other good restaurants around that won't charge the outrageous prices for what you don't get...

A very nice staycation spot when visiting my family

Beautiful resort with great rooms and great staff! Pricey drinks/food only downfall

Stayed there as a guest for a wedding. Great food and atmosphere.

Whole place smells like happiness and baby lotion! I know the picture doesn t do it justice, but even in the dark it s a breathtaking view. During the day is even better!! Is there anything better than a Marriott?? And oh my I love how they have very peculiar trees at every location!

Place is very large and could use better signage to guide guests but food and service was top notch

This is a great place for a large company function. Dinner party was well planned and the resort was very accommodating.

Amazing facility with lots to do, great service, very comfortable rooms.

Revive spa was amazing. More than I was hoping for.

Beautiful views, fabulous service, unbelievable pools and outdoor space! Great restaurants as well.

The pool was fun, although there was no lap pool. The gym was also quite nice but lacking a squat rack, pulley tower, and bench press.

Very upscale conference center with all the desired amenities, but the place is gigantic! I mean, if you can call that a drawback. I went there just for a meeting during a tourism conference recently and got lost TWICE trying to find the meeting room - first in the parking lot due to bad signage, and second in the building because there were three different events going on simultaneously, again NO SIGNAGE. Can't really blame the venue, just food for thought.

JW Marriott hosted a professional event and it was perfect! The staff was attentive and kind. The venue was great. I absolutely recommend the JW Marriott!

I enjoyed my stay, the golf, room and the swimming pool.

Seems like a great place to stay staff are all super helpful and friendly

Beautiful course, every fairway and putting green is so consistent. Every hole has it challenges and the layout is amazing! My only complaint would be they only had 1 beer cart going around that day and only saw her twice. Staff are very friendly and it was a first class treatment the whole day.

Great hotel! Excellent service, clean, staff is always helpful and friendly!

Stylish desert architecture and lovely gardens. Away from the city.

My family and I were sitting by the pool area waiting for our food to arrive. Our server Sean was very sorry and is currently making up to us the fact that it took so long for our food to arrive. YAY SEAN!

I attended a conference. However, the service at the bars was not very great.

Beautiful resort, the service by the employees is just on point. There all very helpful and professional, always with a smiley face and great attitude.

Fantastic resort with great service and wonderful portals!

Conference very well organized and staff very efficient

Huge and beautiful inside and out. We were there for our daughters CHEER CAMP.

Lovely spaces. Although three are plenty of guests including convention attendees, families with children, and empty-nester couples like us, no areas of the pools, restaurants, or lounging areas seem crowded. We enjoyed the free use of their golf clubs and driving range each morning.

My host had suggested Roy's for lunch but was not open for lunch so we went to the Stonegrilll and me & host ordered the salmon salad. I have never been served a salmon salad with crumbles for $19 instead of a salad topped with a grilled filet, shame on your chef.

The employees were very friendly. They even waived the resort fee for us since it was our anniversary. (In fairness we were only there one night) The lazy river was very relaxing and the water was a lovely temperature. We dined at Stonegrill and the food was wonderful. The bison burger was exceptionally salty though. Everything else was great. The room was wonderful, very comfy bed, and luxurious bath tub. We hope to stay here again.

Every member of the staff was friendly, made eye contact and gave a friendly greeting when they passed. Lovely selection of flavored ice waters easily accessible through out the public areas. Even with a conference of more than 1000 people in attendance the experience was 5 star all the way! Every area was clean and well maintained. Even in the month of July this is a place I would stay again! Thank you!

Beautiful hotel, very clean, exquisite pools (lazy river!) staff is abundant, but not ultra friendly, more all business than hospitable feeling.

Always enjoy staying at this hotel. Staff are always so friendly and courteous; always willing and eager to help. Rooms are clean and comfortable. Pool and patio areas are spacious.

Clean linens, comfy beds, and excellent staff are reasons you should consider your next stay at this lovely, family friendly resort. I plan on coming back soon!

Luxury place, a nice place for a 5 star vacation. Golf, pool, bar....

Went to Vitalant Valentines for Life. Very nice event. Good food and service. Large group, very organized. Lovely facility and beautiful location.

The breakfast buffet is ridiculous, best Bacon I've ever had in my life. Omelette chef is making them fresh to your order. Seems like a small buffet at first but it has so many options. The bakery counter even has just muffin tops, wow, just wow. Fresh fruit is above and beyond, just all the way around a delectful place to eat. Friendly staff, a little pricey at $30 per person for the breakfast buffet but worth it for the quality of food and environment you get.

We have stayed in amazing hotel /restaurant several times and it never disappoints. The bedrooms are large , very comfortable and peaceful.

Went to help at an event. Didn't see anymore than the lobby.

Always love the stay here! Service is always awesome, room was clean and lovely. The only negative was that the AC in our room didn't work very well.

My wife and I stayed here last year for our 1 year anniversary and my birthday (both fall on the same day). Our concierge was Jayne and she made our experience amazing. It literally brought tears of joy to my wife's eyes. Jayne selected a fantastic room for us, left a letter and treats on the desk. We dined out several times during our stay at some of the best restaurants in the area (based on high cost and high reviews) such as the Persian Room but we actually enjoyed the restaurants inside the resort more! The food at the resort restaurants was great and the only way to get food closer would be to order room service. I just called Desert Ridge and asked if Jayne still works there and she does so my wife and I will soon be booking a room for our anniversary/my birthday there again this year (and maybe make a thing of it and stay there every year to come so long as Jayne is working there). I surprised my wife last year by telling her I needed another procedure up at the Veterans Affairs Hospital in Phoenix and that's why we were going north. Desert Ridge was great about sly phone call confirmations and talking in code when she was within earshot to keep the surprise a surprise. 5 stars for the resort, their restaurants but especially for Jayne the concierge (and if I could color in a 6th star for her I would do that too!).

Beautiful place to stay .... Multiple pools and jacuzzis right outside your room ..... Gigantic fire pit with large screen tv ..... Helpful friendly staff ... Free shuttle to nearby mall and restaurants .....

Love it! I have never met such a helpful staff! Beautiful resort (:

Nice facilities. The grounds were well kept and very secluded. Great location to go and relax or have a staycation.

Really great experience here at the resort. Top notch service, all the staff is very attentive. Rooms are very nice, although we were above the outdoor bar so it was noisy at night. Great location right of the 101 in North Phoenix.

A prime example of the JW Marriott guest experience. Attentive staff who care about their guests and who go the extra mile to make sure that your stay is great. Everyone I have interacted with, from the front desk to the servers to the managers, gave me their full and undivided attention and went out of their way to ensure that I had what I needed for an enjoyable stay. I stayed at the property as part of a large business conference, yet received personalized service whenever needed.I would definitely recommend this resort to my friends and famiky, and will endeavour to stay here again the next time I have the opportunity.

Not as disabled friendly as it could be... staff was really supportive.

Beautiful grounds with equally impressive accommodations whilst maintaining a service standard like none other. Competing resorts in the area don't even come close to this J.W. Marriott @ Desert Ridge. A true class act.

Very nice property. Well appointed rooms. Be prepared to walk a lot. I love being able to use my streaming services on the TV since I travel for a living. All in all a great place to stay.

Fantastic restaurant. Great meal, 10 out of 10 would recommend.

We had lunch at the stone grill. We sat outside and had a beautiful view of the small waterfall. The food and service were both great.

Gorgeous resort. Rooms are very nice. Love the fire pits outside.

The pool area is very large with many areas. The rooms aren't over the top and have basic amenities. There are many dining options.

I attend numerous conferences and professional meetings in a year and so far the JW Marriot in Phoenix is at the top of my list. I was a presenter at a recent event held there and it was well organized and extremely well executed. Top notch staff and a very high quality establishment. Great place. I highly recommend it.

As with every JW Marriott, this place is impeccable in set up, service, amenities and choices. Because the place has such well kept vegetation with cacti and palms and flowering trees, there is an abundance of birds around. Very easy to spot hummingbirds, quails, and pigeons. I could hear owls but did not spot it. I saw a pair of javelinas on the property as well.

The restaurants and bars on the property are top notch. Views from the room balconies are breathtaking at all hours.

The place is primed to host large conferences and events as well.

Five star resort in service. The in room dining options are superb and the staff is very attentive

Well servicing, they were very professional. Very good for events

Spent the day at the lazy river with our children. Staff was exceptional and the hotel was beautiful.