JW Marriott Desert Ridge Review

Enjoyed a round if golf on the beautiful Palmer course. The course was in great condition and staff were friendly and professional.

Roy's restaurant is one of the best places I visited

Great place to be pampered. The lazy river was wonderful. Great bar service as you relax around the pool.

Huge and beautiful resort, and somehow handled a few thousand supply chain executives for a week.

Beautiful facility, but if you are a platinum member that status might be better rewarded at a regular Marriott Hotel.

Great hotel! High quality rooms and a nice golf course.

This place is beautiful and clean. Enjoyed my stay there

The hotel entrance and lobby are both impressive! We ate at the stonegrill, which is one of the restaurants on property. The food was alright, nothing special but in general the ambiance was very nice.

Nice hotel, great pool area, rooms were nothing special. The staff I found to be a little snobby and dismissive of the guests.

On a recent trip to Phoenix we stopped by here to play golf had a great afternoon staff are very nice and super helpful and friendly.

Very nice hotel. Came here for a work party. Food was amazing, fancy food. The conference room where the party was, was huge!!! And they could have opened it even more. This place is perfect for events that are hosting 500+ people.

Sumner at the front desk helped us find a new room when we had a noise concern with our current room. She was fast, efficient and most importantly... did it with a smile! She s awesome!

One of the most beautiful hotels I've ever stayed. Top notch service and pools everywhere. I would go back in a heartbeat.

This is a great resort and is perfect for conferences.

Wonderful experience, very friendly staff and outstanding services.

Beautiful rooms and pools. Resort services are top notch. Staff is very friendly and helpful.

Fantastic resort! Great staff, modern and clean room! Nice amenities too and a very relaxing pool area

Had a great time ! Met and was able to get autographs from two of the original
Founder's, Marilyn Smith and Shirley Spork.
Both ladies very pleasant to speak with and very gracious in giving fans their autograph.
Thank you all !

Lovely place. But the restaurant is way too expensive.

This is one of my favorite staycation places in Arizona. The JW Marriott is absolutely splendid with an amazing lazy River and two awesome pools. They also have activities for everyone. I have been here for my birthday three times, and everytime was fantastic! I would definitely recommend this to someone who wants to relax and enjoy the weekend.

We go at least once a year. We love it here. The entire staff is always friendly each time we're there. I think the rates were higher than usual but we needed the time off but I've never paid this much per night in the past. Also we didn't have hot water one morning. 1 hour turned into almost 5. Put a damper on plans for the day. We received a room upgrade due to being a platinum elite member but that's the only benefit there. The room had a beautiful view of the courtyard outside of the pool. We will continue to go back.

Love this place. Stay cations all the time here probably stayed 23+ times. Got a membership as well. Clean rooms, awesome pool, have never used the spa but friend did & they thought it was great. Location is great. Customer service sucks, have had really crappy customer services multiple times. The resort itself is the only thing that brings me back.

Beautiful resort! Customer service was great! The employees were very helpful and kept asking if we needed anything. Would definitely stay there again next time we come back to Phoenix!

Great conference venue, lovely staff and beautiful grounds.

It is a little expensive, but they have very nice and polite staffs. They have very good pools.

Service was acceptable, but the food costs a lot of money.

Clean, friendly staff and attention to fine detail.

Great amenities, friendly staff. When there was an error with our billing they were very helpful and able to resolve it.

Stayed here multiple times. The lazy river is fantastic!

Nice hotel. But bring your walking shoes. Very spread out and parking is located very inconveniently.

This place is first class from start to finish. First, we told the sweet girl, Jessa, at check in that we hadn't had a weekend alone without our children in years, and she put us in a beautiful room over looking the lake and golf course with a balcony, and later sent us a bottle of wine! So unexpected and appreciated! The grounds are immaculate and although we are locals, we felt as if we were on a tropical vacation with multiple pools, waterfalls, gorgeous greenery, palm trees, fire pits, lakes and stone walkways. We loved the lazy river, and although it was crazy crowded over Memorial Day weekend, we still managed to find two nice lounge chairs and enjoyed a few cocktails while we floated! Dinner at the Stone Grill was fabulous, and they accommodated our keto diet without hesitation (the bison burgers are to die for!!). Afterwards we enjoyed a glass of wine and listened to a great live band at the beautiful lakefront. As Silver Elite members, we had free access to the spa and exercise facilities, which were also amazing (sauna, steam room, his/hers relaxation areas and sunning areas, and of course treatment rooms) - and it has its own private, adults-only pool (and oversized hammocks!), which we enjoyed the second day sans kids. Beautiful and relaxing! We watched a family of hawks fly around and even saw a rare desert red cardinal... The room itself was spacious and the bed and linens were amazing - and the TV is at least a 65" Smart TV with Netflix, HBO, Crackle, etc. There is a small refrigerator and safe - and amazingly, there is an outlet INSIDE the safe so we could safely charge up our tablets while we were out of the room. Kids and kids-at-heart were entertained all weekend long with activities: corn hole, a large grassy area to play, s'mores at the fire pits, float-in movies, a water feature play area, game room, and the lazy river. This place has every amenity you can think of, and service was inedible on every level! This was by far one of the most relaxing and enjoyable weekends we've had anywhere, and we are both world travelers. With that said, you must like the feel and energy of a large resort to truly enjoy this place, but if that is your vibe, you will not be disappointed! We will be back!!!!!

Desert Ridge is a beautiful facility with some of rhe most gracious people ive encountered.

Had breakfast there, carrot ginger detox shot was delicious. My only complaint is the booth we were seated in was way too high off the ground and uncomfortable. I'm 6 foot 3 and even I felt like I had to climb in like a toddler...

Beautiful, If I had more ability id stay here once a month

Spent the day enjoying the spa with some friends. Very peaceful and relaxing. They have everything you need right there for you, their sunscreen is fantastic!

Excellent. Great service, great food. Very nice accommodations. Attentive and friendly staff. Highly recommended.

We go there in the Spring and the kids love it even now they are teens...

Amazing hotel and amazing experience staying here. Love love the pools, especially the lazy river!

I was upgraded to a beautiful sweet for my trip. As a titanium elite member I like to give honest feedback and the JW Marriott desert ridge is one of the best JW is I have visited. I highly recommended. The restaurant has Greek food and the spawn has a complete fitness center to work out and keep yourself healthy during your trips. Feel free to ask me any questions

Great pool area, friendly staff, great food, beautiful property

We visited the JW from hotel from westin canyon villas. We thought we had a great time, until i told my husband I thought I was itching from being in the sun. But I wasnt red, turns out ot swimmers ich from high anoounts of chlorine. My husband & I both broke out wih ichy bumps. I told my husband I seen unclean areas like that looked like mold , broken tiles by spa, etc. He too has the same symptoms. which I questioned. Filty place to visit, don't even stay there. Read the reviews that I did much to late.

Amenities and staff were great. Wish I could have brought the family!

I spend 150+ nights in hotels a year due to work. It's safe to say, I have my share of experience when measuring accommodations and customer service. This property went above and beyond to ensure our experience was perfect. For My wife's birthday this year she decided on a little staycation, this was her 3rd time at this property and the experience was nothing short of incredible. Thank you Marriott for creating a little magic right in our backyard. A quick overview, the pool and lazy river 5 stars, accommodations 5 stars, dinner at the restaurants 5 stars, customer service 5 stars, cleanliness of property 5 stars. Don't hesitate to stay here...

Great resort. Nice rooms and great WiFi. Friendly staff. Would stay there again.

Such a fancy Resort. Always feel like I have to dress up to fit it. Love the pool with the lazy river and slide. Love the outdoor patios with the grass and flowing rivers and waterfalls.

Great facility, well maintained and excellent service.

Great service, amazing food and lots of fun filled activities for the whole family! I love staying here with my children!