JRS EZ AUTO CENTER SANSONE JR'S 66 AUTOMALL Review

Extremely dishonest and deceptive business practices employed by this company. I saw an ad online stating a price for a vehicle at $15950, I immediately called them and scheduled an appointment. 3 days later the vehicle price has jumped $1000. Before I made the 350 mile trek to this location I called the sales department and stated my observation. They said "Oh yeah we will be able to bring that back down to the original price you saw, NO PROBLEM!"
After inspecting the car and noticing about $500 worth of damage, I decided I wanted to purchase it for the price that I saw advertised. The GM's son tries to convince me that this car's value has increased that much over 3 days. He proceeds to pull up the kbb values for the car, and show me the wonderful deal I'm getting. The kbb values listed are an average of the 3 types of trim the car has. I know the kbb fair price for this car is $14500, he shows me numbers at least 3 grand higher. Also tries to tell me the car is a specific trim, which is easily proven wrong by looking at the back of the car. After fruitless negotiating and refusing to come down about $300 I took my 16k and walked out. I had a pleasant interaction with Audra, and feel sorry for her that her GM's son robbed her of a decent commission.

Some pointers for 66:
- Know and understand what vehicles you are trying to sell
- Try to avoid using false numbers and other deceptive tactics to lure your customers into buying overpriced cars.
- A bird in the hand is worth two in the bush.

For potential buyers:
-Read Better Business Bureaus complaints about them. There is a significant history associated with them.
-Online Purchase price includes a $1000 Sansone rebate
-Sansone Jrs. 66 automall employs a market based pricing on their vehicles, it seems that every vehicle is subject to daily market projected value fluxuations. Sneakily, they only seem to use this when it increases the price

Gavin was so great to work with. He made it the easiest and quickest experience I've had at a car dealership. All the staff was very helpful, and I left happy!

great experience, Shalaby Bailey was very good I did not feel pressured or rushed .Mr Bailey take great care to get me something that liked. Overall the staff was wonderful.

I was very happy with the service that I received from Marc Gruben he made purchasing a car fun and easy. Walked out with a brand new 2018 nissan sentra. All around great service and excellent customer service differently recommend going to sansone jr for your car needs.

My experience there was wonderful I'm deaf link going to tell my friends and family to get their cars from them lamora and Melissa were very helpful They're the best so if you go there as for them to

This is the third vehicle I purchased from them . As usual the experience was very positive. Our salesman Tavajah Gerald really went the extra mile to help us get a vehicle we were happy with . Even though we moved further south , I will continue to do business with Sansone jr s 66 Auto Mall exclusively.

The best experience, and the only place I ll go to buy a car. Gavin was not a pushy salesman, he had our best interest in mind and listened to our needs. Stress free and smooth experience with them for the second time.

I had a bad experience 15 yrs ago buying a car from this dealer. I told my sales guy up front. He listened and made sure I got what I wanted. Newer car with low mileage. I compromised the color and gadgets. I am happy with my purchase

Steve Sansone is hands down the best in the business! His associate Gavin made the process easy and hassle free. I HIGHLY recommend using Sansone Jr s 66 Automall for your next purchase or lease. You will not be disappointed!

Probably the best experience I have ever had at a car dealership. Dealing with salesman Jason Diorio was a pleasure. The deal was great. I am very satisfied.

Mark C. Soden

Excellent Service as always. Jim was great at least I think that's what my service advisors name was lol

Jamil from Samsung junior Route 66 where I bought my brand new Murano did such a good job I'm completely in love with my car and the service there was done purfect I highly recommend him and Samsung junior

It is certainly a pleasure deal with Gavin Gatta and the finance team very efficient and they get the job done quickly and smoothly

This was the first time my wife and I visited Sansone Jr's. We had two cars with leases expiring and my wife was dreading the experience of spending all day at a car dealership. We have not had great experiences in the past at other dealerships. But I felt I needed to write a review because the staff at Sansone Jr's was incredible. We had an appointment at 10:30 on Saturday and Mark, the sales rep met us outside to greet us and introduced us to Christine. They were both amazing, working as a team to move the process along as quickly as possible. Mark gave us the best price right up front, we didn't have to go through the frustrating negotiation phase. We told him what we were able to do and he made it work out. The manager, Mike Pugliese also took the time to speak with us and get to know us and what we really needed. Owner, Paul Sansone Jr also introduced himself and was accessible if we had any additional questions or concerns. This experience truly was a positive one. We went home that day with two cars and both of us very happy. We will be lifers at Sansone's Jr in Tinton Falls for us and for our children. Thank you for a fun day!! Never thought we could say that about car shopping. And thank you Rudy for the great coffee bar!

Had an excellent "first time" experience at Sansone Jr's. Automall working with Gavin Gatta and Zack Reiss. They were both extremely helpful and knowledgeable and I would definitely recommend this dealership to friends who are in the market for a new car.

Sansone's Jr is the best car dealer in the world. Ask for Gavin and I guarantee you that you will be completely satisfied and then some. I will NEVER visit another dealer or salesperson ever again!!!

Had a great experience purchasing a pre-owned Hyundai Elantra. My salesman Mike Small was very helpful and everyone involved worked to get me a great deal.

Thank you Gavin Gatta for helping me find a Nissan that best matched my needs. I really enjoying my new Rogue. You know exactly what your customers need and are knowledgable on all things Nissan.

Mark is a great salesman. Very straight forward and helped me get what I wanted.

Melissa Justiniano Was very helpful in getting me into my new Stinger. Pleasant experience and would highly recommend her
Phil Anton

Sansone Jr s Automall stood out from all the dealerships I went to. I felt very welcomed as soon as I walked through the door. Gavin Gatta was my Sales Consultant. He was very nice, and extremely helpful. He worked hard along side the sales manager to get me the best rate, and the monthly payment I wanted. Thanks again Gavin. High recommended!

We ve known Gavin for years and he s hands down the best!! Thank you so much for getting the car I ve been wanting :)

I went in wanting to get rid of my basic Honda Accord lease and into a Toyota Camry Se. Jovet was able to make everything happen for me! Im in love with the car and have 0 complaints. He was extremely professional/patient and did his best to get me into the best deal. He stood after hours to make sure everything was completed smoothly, didn t feel rushed at all! I would highly recommend seeing him for your new car! :)

Melissa Justiniano is by far the best! Deal done in less than 3 hours, quick and no game playing. She knew what I wanted and totally delivered on it! Amazing! I forgot to mention, this is my 6th car bought from this dealership, my third Kia, and my second car bought from Melissa! #loyalcustomer

Awesome experience at Sansone Jr's 66 Automall. The attention from the staff was outstanding and they stayed and made sure the numbers were acceptable by all. My salesmen Rudy is one of the best in the business and i plan on referring all of my family and friends to experience the Sansone difference!

The Johnson's

everyone i encountered during my last visit there were very helpful. Goce was the sales person i delt with, he was professional and nice but not pushy, understood my range of financial capabilities and didn't pressure me to do anything i couldn't do. very thankful for the good service!

The best car purchase experience in my life! Rudy Thurman is a financing wizard and a true stand up guy! The entire team was so kind and helpful, I highly recommend!

Gavin Gatta and Jamil Kifayeh helped me upgrade to a new 2018 Nissan Rogue. Both of them were so helpful to me, and they answered any question I had promptly. I highly recommend choosing Sansone Jr. 66 Automall for service and purchasing vehicles!

For the service department...

Pros:
-Customer lounge with pastries, coffee, hot chocolate
-Charging station
-Free wifi
-Televisions

Cons:
I arrived in the morning and was told by one service advisor that it wouldn't be too long since I was in early and had an appointment. It took 3.5 hours to get the car in the service area for basic service and an oil change done for a 7:30am appointment on a Friday. Spoke with a service advisor about the wait, stated that she would get back to me and never did. That same service advisor passed me twice in the customer lounge while I was sitting in front of the door and didn't even acknowledge me. Now if I waited another 3 hours, would it have been brought in? ...the world may never know.

In conclusion, I was told there was a "mix up with the tags". Give me a break.

* I was given an $10 credit towards my bill for the mishap. Still dissatisfied

Take your car to a different shop/dealership

Very Pleasant and Straight Forward...nothing negative to say.

Car buying is not usually easy, but at Sansone Jr it 100% makes it easy. No matter your credit situation, they make you feel so comfortable. I am a repeat customer, both times we had used salesman Sonny. He is extremely honest, and extremely understanding toward your situation. Sonny isn t pushy at all and doesn t push you to make a decision without thinking it through all the way. He takes his time to make sure you are satisfied. He also really works to get you the best deal. The General Manager, John, is also extremely helpful, and truly cares about his customers and their needs. I don t think I have worked with a GM as caring as him. Everyone at the dealership, is so kind and welcoming. I will definitely be a repeat customer for a very long time!

Every time a deal, price, and perk is agreed upon with you guys I end up getting screwed. I'm told I was too late (even though it's never mentioned there's a time limit ON TOP OFF me calling and confirming everything a day before). I can't go from one person or desk to another without miles being taken away or the price being raised on me. Second lease and literally the same thing every time. Next car I get will not be from this company ever again.

I don't like anything to do with my car, but I knew I had to take my car for a recall issue. I've been putting it off for a long time. Let me tell you as soon as I walked into Sansone service it was great. The gentleman that took care me his name was Jay. What a nice guy, he didn't push me into getting anything extra, like other car dealerships. It was a pleasure from start to finish. What topped it off he walked me to my car, even though I could see he was busy. Great experience.

We went in not knowing what to expect. Clinton made the process much less painful than we expected. Extremely nice guy and he was a pleasure to work with. We are looking forward to working with Clinton and Sansone Jr's again!

I went into Sansone Kia on Friday August 17th and was immediately greeted by salesperson Audra Stewart. I explained to her that I am on permanent disability so Im on a very fixed income and that Id recently become a single full time father to my 11 year old daughter because her mother passed away. so I needed a reliable vehicle to transport her around. The vehicle I had up until then was in very poor shape and constantly breaking down. Considering I am now the only source of transportation for my daughter, getting a safe, reliable vehicle was very important to me. Being disabled my credit had some issues. Audra went above and beyond and spent alot of time and effort and didn t give up until she got me approved for a Kia Sportage, which was the exact vehicle I wanted when I went into the dealership. And she was able to work everything out to get it down to a price I could afford. I very highly recommend both Sansone Jr as a dealership and specifically Audra Stewart as a salesperson. She was great and genuinely seemed to care about my situation and needs. She was friendly, funny, and worked very hard to get me everything I needed. I am now the very happy owner of a new Kia Sportage and I love it! As does my little girl! Thank you for all your hard work Audra!

My service advisor was Angela and she was awesome it is so nice to come to a dealership and deal with professional's . I leased two of my cars @Raceway Kia and it was the worst dealership ever I am so glad and happy to deal with Sansone's

Just leased for my second time with Rudy Thurman. My experience was pleasant, quick, and fair. Rudy listened to what I said I wanted, and had options ready for me upon my arrival at the dealership. Rudy was ready for me (according to our appointment,) and showed me what I had asked for, as well as some additional more efficient options. This helped make my experience an enjoyable one. I would definitely recommend working with this team (and especially Rudy) if possible. They go above and beyond to show their appreciation for loyalty, and business. I LOVE MY NEW SPORTAGE!!! Thanks Kia Team!

Mark the pie guy was really easy to work with thank you so much for your help I will definitely be working with you in the future and recommending my friends as well thank you!

I changed my review from 1 star to 4. They quickly did service recovery and apologized. I will update again based in my ongoing experience.

Gavin Gatta is a great and helpful salesman been working with him for years and will continue my business with him and Sansone Co. Even service department is very helpful. I would highly recommend to friends and family.

I had a good experience working with salesman Gavin Gatta at Sansone Jr's 66 Automall buying a new 2018 Nissan Sentra SR Midnight Edition. I didn't feel pressured and we were able to come to a deal that worked for both of us in a reasonable amount of time.

The Best Car Buying Experience ... Team Work is what I saw ... Zach Reiss was my Salesmen .. A Professional .. I was treated like family ... I received a phone call on Monday by a team member Tim who invited me to the showroom .. I requested Zach Reiss .. whom Another Team member Megan Goldsmith Highly recommended to me ... I was given the best deal ever .. happy no pressure .. I m happy customer .. Thank you all Dina Artelli

I was extremely pleased with my experience at Sansone Jr's.
Gavin Gatta was very helpful in securing the lease of my car. He was very professional and was a pleasure to work with. All of my questions were answered and I was very happy with the results.

Seamless quick and easy process. Mark Gruben was our salesperson. Knowledgeable, friendly, and not at all pushy. My experience with him made me buy the Nissan over the VW up the road.

I came to Sanson Jr s 66 Auto Mall wanting to get my wife in a new vehicle after our lease expired.
From the moment I entered the door I was made to feel welcome, not pressured. Rudy Thurman came right over and shook my hand- and he and the entire sales team worked with me to get the righ car for our needs and our budget.
I have purchased at least 15 new cars I my life, and no joke this was the most pleasant experience I have ever had.
I run my own business, so income verification and financing can be a bit more complicated, but Rudy walked me through the process and the result is today my wife left for work Happy in her new Kia Sorento, and last night I left the Sanson Jr 66 Auto Mall content that I had a great deal!
I can guarantee we will be back for our next purchase- and you know what, I ll be telling my friends about them too!

I went to this dealership looking for a newer car and was greeted by George Bannon who is a salesman at the dealership. George took the time to ask me what I was looking for and colors I would like and found the perfect car for me! Everything George did made the whole car buying experience hassle free and smooth. I would recommend anyone who is looking to buy a car to go see him at Sansone Auto.Not one time did I feel pressured to buy something I didn t want but instead left the dealership with a car I love and a reasonable car payment.. thank you George!

After meeting with Gavin Gatta yesterday, I was able to leave the lot with a 2018 Nissan Versa. Gavin was able to find the perfect car for me and make it fit my budget. Thanks so much!

Gavin G and the team at the Route 66 dealership were all huge throughout our Nissan experience!

Ty my service advisor was professional and informative.

I just leased a 2020 Sentra. This was the the most pleasant experience. Gavin Gatta was my salesperson and I feel like I won the lottery. Gavin made my lease transaction totally painless. Sansone does a fabulous job.
Thanks Gavin!!

Sonny, Pam, and the whole Sansone Jr team were amazing! Their customer service was excellent and the whole process was pretty easy!! Thanks again for my new 2017 Nissan Rogue!!!

Left my car there to be repaired they gave me a rental told me the part was not in stock then 4 hours later got a call my car was ready. I told I would pick it up on Saturday I asked them to do an oil change since winter coming in and they already had my car and told them multiple time to please replace the battery in my key . I have had this car since March Dislike everything about this car Drives with no power but they can not seem to find a problem oil leak they changed the pan and the gasket. Then the car smelled awful it had a bag underneath the car it was not from me Since March I have driven my car a total 15 hours a week. So the last 6 weeks had to drive around 45 minute on Parkway all of the sudden I noticed a leak.and they told me that it is a one time service gesture so I'm assuming it was my fault. My car was delivered all dirty on seats and When the sales person was bringing the car to me I checked car fax the car was in an accident front and back immediately I called him told him I no longer wanted the car he tild me he was on his way and the car had warranty any issue. Well I'm stuck with a Lemon and it's sad for a working woman with kids got stuck with this car.And if I want to get another car first thing is money down.

Rather long for a oil change. But the people there are very nice

Mark "the Pie Guy " Vernaglia was great to deal at Sansone's JR Rt 66 . I have been with Sansone Jr as a customer for many years and have always been treated fairly.

Over the past few years, we have now officialy leased three cars with the help Dan McGeveran over at Sansone Jr s and couldn t be happier! He is very knowledgable, willing to accomodate, and extremly helpful in finding the perfect car to suit our price range. His hospitality and friendly conversations made our most recent experience as enjoyable as possible (considering the systems were down). Thanks so much!

I recommend anyone looking to buy a car to go to 66 Automall and talk to Michael Tiedemann. He did everything in his power to put me in the vehicle I wanted (which was not a easy task). I am so over joyed with my car and the service I received I'm telling all my friends and family to go to Sansone jr's

Our Sales person, George Haley was a pleasure to work with. George did not pressure us into something we were not comfortable with. One of the easiest car purchases we have made. We highly recommed

Manny Desousa was a pleasure to work with and went well above to get our deal done quickly and efficiently.

I was very happy with Sansone and Dan was very helpful. He was very knowledgeable and helped me to understand what was beyond my comprehension. I also want to thank Dan and many of the others for making it a pleasant experience for myself but more important my mom.

Anibal Guzman good sells man works hard for his customers

Angela is hands down one of the best of the best! I m always in and out and she s always honest. Can t beat it. Anytime I deal with angela, I leave happy. Thank you ang!

This was my first car buying experience and I must say Gavin was absolutely amazing!! I am in love with my car. Thank you for everything. He was helpful in answering all of our questions and extremely accommodating. You can purchase a vehicle from any dealership but I guarantee the customer service will not be the same. Will be recommending to everyone!

Edit:

I purchased a car from here because i heard about the great reviews. Since purchasing the car the at the end of September 2019 it s been issues. A week after purchasing the car my battery died and i had to get a replacement. About 4 months later my car was over heating and i had to pay $500-$600 to have an alternator replaced. Here i am another 4 months later and I m bringing my car back to Nissan because the car won t shift into drive. I understand buying a certified pre owned car doesn t make it new and I ll still have work that may need to be done, but i didn t purchase a car and take on a monthly payment just to do repairs every 4 months. It s my first car on my own and even with the warranty they provided me, it wasn t worth it. I gave them one star because of customer service.

Jay provide great service. Everything he said that would be done for my car was done . Paul you should be proud to have someone like Jay (Kia service) as a member of your team .

Great experience at Sansone JR 66 Automall with George Bannon. He worked very hard to get me exactly what I wanted and I took it home that day. Great team of people there and I'll definitely buy again in the future from them.

I have been dealing with sansone rt 66 since 1996 and i havent dealt with anyone else since!! The service is excellent my sales man was gavin gatta and the finance manager i think his name is john noth worked with me to get in my new 2017 rogue im loving it thank gavin for having patience with me keep up the good work!!!

From the moment I walked into the dealership - everyone was pleasant and helpful. I had an appointment with Dan McGeveran, as he was the salesman who sold my brother his Maxima. There was no doubt I would be in great hands with Dan! A big THANK YOU to Dan, Chris and Terry for all of their help with the purchase of my 2019 Nissan Rogue SV!

Went online, signed up for an oil change and car wash. Oil change took some time, as they broke my wheel lock. They did change out all 4 for no charge. But, my car was never washed. Since it took a while, I did not say anything, as I had other errands to run.

Excellent Service, George Haley did an excellent job helping me get a brand new vehicle!!!!

Jay and the service dept are so friendly and accommodating. They drive you home and pick you up when your car is ready. Great customer service.

I always have an awesome experience at Sansone Jr. George Bannon always make sure I am taken care of when I purchase a new car. Noel Pacheco was also very helpful in making my experience a great one! Thank you guys for all that you have done for me!

I had a really great buying experience with Manny when buying my new car. Never was pressured by anyone and the entire process from start to finish was easy and pleasant. Thanks for everything Manny!

Technicias are great and especially advisor Jose Rodriguez wonderful as usual
Thank you

This place was so great!!! I recommend everyone looking for a car to go here. Ask for Rudy, very nice easy going. The best!!!!

They force people into cars they don't want, and pretend like their doing you a favor!

Logan McGuirl was a pleasure to work with. He was helpful, caring and efficient. I am happy with my purchase and the attention I received here.

I couldn t be happier with my new Kia Telluride! I had a great experience working with Melissa. Thank you for getting me into my dream car!

Zack Reiss was great and took excellent care of us. Very nice experience, which is not something you often hear about buying a car!

Marc Gruben an excellent salesman. Professional, responsive, knowledgeable, easily approachable. I was not hassled or forced to listen to a pitch for any extras or packages I did not want. I ve bought many cars over the years and this was a top notch experience.

I would like to thank sansone jr. 66auto mall for being so accomodating and for making things possible..i was able to get a car having the worst credit ever!! Thanks to MR. Zack for the great help and making out of way to get me approved!! Also to louie thanks a lot!! I would definitely refer friends and family to sansone jr.

Gavin Gatta and the staff at Sansone Jr's 66 Auto mall is amazing! Gavin is extremely knowledgeable and makes you feel very comfortable as soon as you walk in the door. Gavin is a genuine good guy and makes the entire experience stress free and exciting. My husband bought from him last year and I just bought my New Nissan Rogue last week and we will always recommend him to all of our family and friends! I personally hate car shopping because I don't like dealing with sales people but the staff here makes everything easy for you from the moment you walk in to the moment you pull away in your new car!

RIP OFF STICKER ALERT ON ALL NEW CARS. That would be the small label to the right of the manufacturer MSRP label that the dealer adds on. IT'S ALL BOGUS. ALL OF IT. THEY PARK THE VEHICLE AFTER IT GETS OFF THE DELIVERY TRUCK AND DON'T TOUCH IT. ACTUALLY NOT EVEN FUNNY. IT'S CRIMINAL. They markup ALL VEHICLES OVER $3,000.00 OVER MSRP. ARE YOU SERIOUS???????? HOW IS THIS PLACE EVEN IN BUSINESS??????? I couldn't stop laughing my ass off when I saw this. You're selling Nissan's.......Nissan's......for over MSRP?????? You can't be serious at all. Oh and the icing on the cake was: 3 years of "pre-paid" service. OK. That's 3-6 oil changes, depending on how many miles you drive. Say $30 each, or around $200 bucks for 3 years of maintenance. Cost on the good 'ole rip off sticker? A whopping $1,795.00!! What are you pouring in the engine? Liquid Gold???????? I couldn't even look at the rest of the sticker, I was just laughing uncontrollably. Really horrible dealership that represents the Nissan brand. Literally stealing from people. NISSAN DOES NOT AUTHORIZE THE STICKER THE DEALER ADDS. CALL CORPORATE AND LOOK UP 'RIP OFF STICKER' ON GOOGLE.

I was very pleased with the help I received from Gavin gotta my sales man he was excellent the best I ever had

Excellent....VERY please sale rep. was very professional and helpful looking forget
staying as customer we'll
reamind customers Samsone 66. THANK YOU

This is my 2nd purchase from Sansone 66 in Neptune. I personally dealt with Gavin Gatta and I cannot be more thankful that I did. He is on point with everything. I wouldn't use anyone else, I mean everyone is great at the dealership but Gavin has definitely gained me as a forever customer! The management is also great. If you want to buy a car this is the place to go! Nissan has so many programs and deals you'd be crazy to go anywhere else.

This is the 5th vehicle I have purchased from Sansone Jr's 66 Nissan! I keep coming back because of the EXCELLENT service I receive from everyone involved. Especially the GM John! He is always there to help. Also my salesman Dwayne Parker was wonderful in helping me!
I don't plan on every going anywhere else for my car needs!

Nathalie Gallombardo

Service Department was excellent - was greeted by Liz ( who was awesome!).

It was the best experience I ever had, my sales man Zack was absolutely fabulous there should be many more like him. He was very patient he explained everything to me showed me how to do everything he was the best

Amazing service once again! Great Staff! Thank you!

Mike Tiedemann took good care of us..smooth transaction...

Do not buy from here......they will scam you. If you're considering a Kia please go elsewhere.

My experience with Rudy Thurman, was absolutely wonderful. He got me a very nice SUV and I was in and out of the dealership in less than two hours. Great experience, thanks again Rudy Thurman!