JohnBeerens.com Review

The pink Chi G3 ordered for my wife. She was very happy with it and delivered on time (I was a bit late with ordering ;-)). Thanks for going so fast and smoothly!

Super good service via the Live Chat! Completely satisfied, also deliver on time! I order all my hair products here :)

Super good service !!!! Friendly, helpful and super fast. Only praise for this great company.
And especially for Willemijn who helped me so well.

This is my second revieuw for John Beerens in 4 months. I have placed an order here 4x and I am very happy with it. You can buy top brands here for a great price. The first time I had to wait a few days, but then exactly the next day I received the order. I think it's a top case

I have been regularly ordering products from JohnBeerens for a few months and I am very satisfied with the super customer service! The products are top they sell and with every product you get detailed explanation! My hair is therefore back in top shape by using the right and high-quality products! The customer service is excellent and a new product was immediately sent to me for free when it turned out that a bottle pump was not working! Now I order all my products from JohnBeerens and would like to recommend this company to everyone!

Can I give less than 1 star?
Ordered products for 60 euros. Still no delivery after 1 week. then sent an email and received no reply. A week later sent another email and still no answer. Meanwhile, 3 weeks and 3 mails later, still not heard. I am not confident that I will see the products or my money.

Very good customer service, fast delivery and a large assortment. I am already a regular customer!

Never experienced such a bad and unfriendly service for online purchases. No communication from them. Never order here again.

What a wonderful company this man set up, worked hard for many years and finally set up the wonderful professional organization, good luck !!

Olie voor mijn haar besteld van 44,90 euro. Blijkt achteraf ook een set van 44,90 euro te zijn maar dan zit er dry body oil bij. Was fijn geweest als je daar op gewezen wordt als je die olie los besteld. Contact gehad met de klantenservice maar ze kunnen niks doen. Ik mag wel het product terug sturen, mits ongebruikt en ongeopend, en dan de set bestellen. Ja dat had ik zelf ook bedacht maar het product natuurlijk al geopent.... en ja nu inmiddels ook gebruikt.

Unfortunately, my curling iron no longer worked properly. Contacted them and I received an answer within 2 hours. I was allowed to send the curling iron to have it examined and within a week I received a new one! Wow! Fast and good service!

Fast delivery, good products. Great website to order

Order never arrived they have sent to another address. Customer service does not exist at this company

Good products, but especially the service via chat or telephone is very good. They respond quickly and think along with you! Recommended.

Good service something had leaked and they send a new one without effort. Nice communication and friendly staff.

Will not be delivered. Ordered January 29 and still nothing received. Meanwhile 2 emails have been sent but there is no response. How can you campaign with Adwords and promise anything and everything on the site. Another webshop to write off. In short worthless! 1 star is still too much. Let's see if they wake up this way.

I received a new package when it appeared that the shampoo had completely run out. Top service!

1 product was missing on delivery.
Called John Beerens about this, after which the missing product would still be sent to us, but at our request to a DHL collection point. This went wrong because the recipient of the collection point had made a mistake that prevented the product from being delivered.
Called JB who handled it excellently and with excuses.

Placed an order more than 2 weeks ago. Already e-mailed with the question where the order stays, but so far no response. I have already ordered hair products at various sites, never had any problems with them, but I no longer order them anyway
1 month later still having problems with it. Send the package back, and what do they do ... they send the products again. Of the 10 emails I sent them, they gave 1x feedback. What a misery

Product I received was something wrong with it. Free consultation in consultation. Top service!

Only good experience with everything, the salon the webshop etc. Keep it up !!

I ordered something in the evening and I received it the next day. Really a top serves

Willemijn just answered all my questions quickly and correctly via chat. Very nice if you want to ask your question in between but do not want to call.

Very bad! Order has not been sent after 3 weeks, while the products have been paid for! They do not answer 2 emails. I already contacted twice by phone, but without result! BAD BAD BAD!

How can this company still have positive reviews? What a bad service, I suspect that this company is buying the reviews. There are website companies where you can buy reviews. This is to artificially uphold their rating or stars. Just buy Google on reviews. Menee Berends If you cannot deliver items properly, just stop your company website neatly.

It's a very bad shop. It's been three weeks since I made a purchase in this store and I have not received any products yet. It's a fake shop.

Ordered 29/08. Product not received. Refused at collection point. Return to sender on 02/09. Package according to track and trace already returned to sender. No communication about this. No refund. Customer has to wait. Poor service. Reviews are correct. Do NOT order here.

Wow!! I forgot to order something and this has been neatly resolved without shipping costs. This is how customer satisfaction should be! Chapeau

Products are good but customer service is downright bad ... now a week ago they responded and have still not received an answer back. Deja vu! Very sorry !!!! No solution is sought for problems. Very unfortunate.

The order has arrived in good order and on time. I have bought shampoo and conditioner from Kerastase together with the OLAPLEX nr3 hair perfector! The products are of good quality. In addition, the service from John Beerens is excellent. I have been in contact with Willemijn and he has helped me with all my questions. I don't understand the bad reviews I read on another site. These are completely incorrect! I will order here more often = D

Very nice store.
They sell brands that I find difficult to find elsewhere.
The delivery time is also extremely fast. Ordered last night, delivered this morning. Top!

I am very satisfied with the products & service from John Beerens. If you call them with questions, customer service is always helpful.

Super experience with the webshop !! My waterclouds potje the dude (super product !!) always within 1 day!

So clear, lots of assortment. Delivery also very quickly and occasionally nice promotions. They can do that more often.

Super nice webshop! I could find everything easily and once ordered the products were delivered the next day.

I am very satisfied with my orders at John Beerens.com with fast delivery and excellent products!

Really bad service. 2 weeks have to wait for package .. I always wondered where the mail went. I called and emailed them .. you are just 10 minutes on hold. There is no answer and after 10 e-mails to different e-mail addresses no answer. Really VERY bad. Never had such a bad experience. Fortunately, good products .. but would not dare to send them back because I am afraid that something will go wrong with the payment and since they do not respond ....... fill in yourself

My hair straightener had broken, I could send it back and receive a new one free of charge the same week. Top service !!

Always satisfied with the orders I place with John Beerens. The customer service is also very good!

Great webshop with good prices, fast delivery and great service!

Super service, great how this company deals with people super fast and well helped.

Fine webshop
My problem was solved in a day
I am very happy with this webshop

Large assortment, good products, always quick response, friendly ladies on the phone who give good advice, completely satisfied !!

Very well advised and professionally assisted by a certain Janneke. Top service!

I am very satisfied with JohnBeerens. Your products are delivered super fast and neatly and if there is anything you can always reach them quickly and friendly! Customer satisfaction is really 10 and I really like that! Where do you still get that nowadays?
I really give this company a 10! Thanks for your trust and service.

Greetings
Ghislaine

Compliments to the team of John Beerens for solving a problem concerning a delivery that was broken due to delivery ...
Good service and customer friendliness.
Furthermore, good products and very pleasant to use.

Super good customer service !! After I encountered a problem with my received products, contacted customer service. Super well helped and may receive an allowance. In addition, they have also given me super advice for the use of the products. I will definitely order here more often!

The order is in good order and aangkomen time. I ordered the chi hair straightener G3 for my daughter (17 years old). She is very happy. The straightener does what he promises and it saves her a lot of time with styles. The products are of good quality. In addition, the service of John Beerens is excellent.

Eventually I received my product after some delay, but was neatly solved by sending an extra product for free for the inconvenience.

Yesterday afternoon January 3, 2019 placed an order ... received today. Super!

What a super nice and involved webshop this is. On Tuesday, January 15, I sent a Chi straightener back to exchange it for a Chi hair. On Wednesday I was informed that they had received the flat iron and that I received the hairdryer. That was already on Thursday, January 17. Really super !!! What has that been going fast? I am very happy with it. I can recommend this webshop to everyone.

Quality products, fast delivery, reliable website and top service if you have a question.

Ordered a Jose Eber curling iron yesterday late afternoon and delivered today. Even in the evenings my question was answered by email. The curling iron has not been used yet, but assume that it works as well as it looks! So far very satisfied so ...

Excellent service!
Unfortunately, something went wrong with the delivery via DHL, which meant that I had to wait two weeks for my package. I contacted this by e-mail and received an answer immediately. I have been helped very well and they are very involved until the package reaches you. Because of the long waiting time I received an extra gift as compensation, while the fault was with DHL. I definitely order here!

Anno 2019 and you still have to print your return form yourself. Such a well-known company and they still cannot offer this with your delivery. Free returns either. I understand this at small businesses. But a well-known company like John Beerens who doesn't offer this service is a shame, lmao.

Super good service, customer focus is of paramount importance! I will definitely come back. Greetings Irma

Super nice webshop with delicious products and good delivery. I'm a fan!

Order the next day, excellent products and personal advice when needed!

Bought a hair dryer last year, but after 1 year it broke and after contact I immediately got a new one. I am very happy with that. Fast and good service Thank you John Beerens!

Super nice webshop of John Beerens from Goirle. Beautiful products and brands. Order regularly;)

Top service! Ordered yesterday evening and delivered nicely today. Website works easily and great prices. Highly recommended if you need good products for a good price quickly!

A few weeks ago my CHI straightener broke after a year of use. I immediately had in my head that I had to buy a new one. Still, I made an attempt to contact JohnBeerens where I bought my hair straightener. I was allowed to send my hair straightener and received a new hair straightener within a week. Really top service. Very happy with the new hair straightener and its settlement. Thanks Willemijn!

An order was placed on Friday with products that were indicated to be in stock. The webshop promises that orders will be delivered the following day before 10 p.m. Only one product was delivered after 1.5 weeks. No responses to emails and no actions after phone calls. The rest of the order was delivered more than two weeks after the order date. That's a shame, because this webshop has great products.

Try all 10x to do a mask in mn basket which is then not in particular basket. Zoiezo not a pleasant site! The image moves works all the time and nothing ...

I hardly ever write a review but would like to compliment John Beerens on this one. Products are top notch + good prices. But the best was the customer service and especially: Latoya! I had some problems with my order and then delivery. She really helped me a lot and I often order here. I also use olaplex and sugarbear hair. This web store has everything I need. You have received a loyal customer! Thank you so much Latoya & John Beerens!

Super good help from Willemijn. Questions about the order and quick response received

Fast and good service with a broken Chi tang. Within a week response, tongs return and a new one is already coming!

They are great products. With questions you will be helped by staff who know what they are doing. Keep it up

Order not received, e-mails sent, but they do not answer, money is taken from account!

Super advice received from customer service, my hair is completely restored by using the right products!

Fast (next day) delivery and customer service is very friendly, fast and helpful! There was a problem with my order and a new item was packed for me right away.

Top company! Nice products, fast delivery and great promotions.

Asked a question, was concerned about a situation, I come out very informed. My choice has been made, thank you for the information Willemijn!

Good service! I ordered 2 products and received them fairly quickly! Top experience :)

Took longer than promised and when I received it 2 products were damaged, very unfortunate because I read a lot of positive things about John Beerens

Nothing received after a month. Very poor service, they point to DHL as a culprit and also offer nothing as compensation. I had to open a PayPal dispute to finally get my money back.

My hair straightener was broken under warranty. Sent immediately an email that my return had been received and it said in the email that I received a new one. Really well arranged !!

Extremely slow delivery. Customer service =0. It just doesn't exist.

Ordered a spray on March 24 and received it broken. I had to send it back. 3 emails sent and had no response. Now it's April 23 (one month later) and I called. Poor customer service, says they have "a little" delay with the returns and answer the mailbox. Could still not get an answer about the status of my return, I would hear this within 7 days ... Unprofessional organization. Unfortunately!

I"v got very great customer service!
My first order was for my friend's birthday present but since I got great service from here, the next order will be for my self well.
Thank you!! Ms.D.

very satisfied with this webshop. discount code did not work, but still ordered. After contacting customer service, this code was no longer valid. They have supplied this discount (free product). top.

Great Service, I ordered a product, but my partner wanted a different one. Easy return process, and good advise as the other product was at lower price. Refunded without problems :)

Great webshop, fast delivery. Sometimes too fast, if we order Friday and tick that we want to have delivery on weekdays between 18.00 and 21.00 Saturday morning someone from the delivery service is on the sidewalk.

Great webshop, very good service. Something went wrong for many orders, and this was solved wonderfully by just receiving an extra same product. Example for others !!

Ordered a hair dryer at the end of May which unfortunately recently broke down. Contacted, allowed to return the broken one and immediately received a new one. Great service!

For my wife's birthday I wanted to give her a good hair dryer. Now that I myself have absolutely no knowledge of it. After bad experiences at other shops I almost didn't dare to order anything online anymore. I looked further and soon I came across the John Beerens beauty web shop. the lady from the customer service that I got on the line was very pleasant to speak with and knew a lot about it. She recommended one of the chi brands to me and that was a good choice. The next day the delivery was right and my wife is still happy with it (uses it almost daily).

Thank you John!

Never buy anything from John Beerens this will cost you dearly.
As soon as you open the packaging, in another way you can use the article nml. do not watch, Jonh Beerens depreciates 30% depreciation. Without having used the product. So if the product does not meet your expectations, you pay John Beeren 30% of the purchase price. Add to that the costs of return and you have lost a considerable amount. Stay far away from this company. There are plenty of reputable sellers who also offer these products. Just looking at a hair dryer cost me E 65.00.