Hyatt Regency Birmingham Reviews

Room was fantastic, facilities good and staff helpful. Christmas dinner was ok, roasts weren't very roasted, but was for 200 people, so I'll let them off!

This location is around it all. Close to grand central train station and room has a great view, awesome staff and very clean and roomy!

Had lovely meal. Such nice staff working that evening.

Very up grade excellent duties penthouses expensive

Fantastic destination and facilities. Fully recommend.

Pleasant hotel. Somewhat overpriced and the bar doesn't accept cards

Great location to stop and have a drink on Broad St.

Great hotel and location. Although the rooms looked a little bit dated, especially the bathroom.

The function room was nice and clean and well set out, the staff were great and very helpful! The room was nice but I only had one of the cheaper ones! Service was great around

I came here for afternoon tea and left very happy not only with the service but also the food. Afternoon tea was very nice and I appreciated that there were unlimited hot drinks available. The staff were extremely friendly and pleasant throughout. This is a great place to attend.

Great location in the heart of the city. Nice views from the room. Comfortable beds and well appointed bathrooms. All of the staff were helpful and a busy breakfast area was dealt with very well by plenty of attentive waitstaff. A very pleasant place to stay.

comfortable, great location, great choice for breakfast!

Great hotel at perfect location if you are attending an event at ICC. There is an air bridge from the hotel directly to the facility meaning no warm coats are needed and no need to cross a busy street. The twin beds room has no walk-in shower which is a big downside. Adults should not have to "climb into" a tub to have a shower at a top hotel.
PS They do not have a ticket system to store luggage if you are leaving for the airport a few hours after checkout. It is simply put in an outside room and guests pick their own luggage to retrieve their bags leaving much room for possible errors and lost luggage!

I ve stayed at some pretty plush hotels but what counts is the service and friendliness of staff Hyatt Regency is a luxury five-star hotel in the heart of Birmingham combining retro chic style interiors with modern panache. I enjoyed More

The service was impeccable, the Spa, rooms and food divine. We had a fabulous family trip.

Was an amazing experience.. thank you to the staff every helpful & fabulous service.

Absolutely wonderful views over Birmingham canal, the Jury's Inn and other fascinating places, too many to mention. All from the 21st floor where we were housed. Very close to the city centre.

Great staff, great breakfast buffet and spacious rooms for Europe!

This,place speaks for itself ... the uks answer to 7 star burj al arab

Not all lifts working again. Breakfast service wasn't that good by bar staff great in evening. Lovely concierge and security guy. Rooms nice and great for ICC

Firsr class. Friendly and helpful staff. Great bed!

Great hotel, very central and within a stone throw of Broad street in Birmingham

In a very central location that is easy to get to. Not for long time stays more. For very brief overnights.

A nice hotel ...
I like that it connects with the convention center. It s also worm and the lobby is luxurious. The staff are friendly.
Rooms are not as fancy as you would expect. Construction is in your window view ... breakfast buffet needs more variety. As a Muslim I could only eat bread, eggs and fruits ... I wish there were some halal options especially that Birmingham has a considerable Muslim population.

Great location and room shame they allow ferrol kids to use the pool and facilities

Wonderful staff, beautiful atmosphere. This hotel has been around since as long as I remember but feels as modern as any other.

Excellent service but a little on the expensive side of things

Decent sized and pleasant room. Comfortable bed and good overall environment.
Really well located for central Birmingham only minutes walk from main cental shopping and entertainment areas. Supper convenient for the ICC - connected directly by a cover walkway bridge.
Bar tends to be very crowded at the weekends.

Good location,room clean and tidy, unfortunately the coffee at breakfast was very slow,and I need my coffee in the morning.would go elsewhere.

Great hotel. We love staying here when visiting Birmingham. The rooms are big and very comfortable. The gym is fully equipped and location is perfect.

Sweaming Pool wasn't well clean enough. Steam Spa was smelly, in dry SPA there was not buket with hot stones.
Massage area and facilities were found clean and acceptable.
I have stood 3 nights; 1 to 3rd Dec. 2016.
The Location is perfect, near by to the most intrested things to be seen in Birmingham.
Lovely breakfast place, (but I'm not sure about the open bufet menu).
Nice bar with comfortable seating places. Smoking area and none smoking area were separated.
Staff were friendly and polite.
Room was clean and HVAC working properly.

Booked in for the day on Mothering Sunday as had disabled teenager and elderly mother in tow. The facilities were excellent, staff were excellent, food was excellent and the service was great. We absolutely loved it and will recommend to others.

Excellent service and clean spacious rooms make this hotel a great place to stay. It's an easy walk to the train station. The gym, spa, and restaurant and pub are all great as well.

Good bar that makes you think you aren't on broad Street

Luxury price but it is not a luxury hotel - specially the bathroom (old and cold).

But that was not the main problem. I booked a high floor room because of the view. But the windows were so dirt that the view was not that good.

Also at 3:00 am two guests were arguing loudly in the corridor that I had to call security.

The bed is quite comfortable and the service at the reception was good . The receptionist Sandy was really nice.

The first room I was sent to had no hot water and some of the bulbs needed replacing however, after being moved to another room i was very happy with the room and breakfast service, it would have been nice to have been moved to a better room to compensate for the inconvenience.

Only went to the bar which was very nice and quite.

Gorgeous hotel, amazing staff, incredibly high standard!!! Highly recommended

Good hotel, good service, good rooms, good location.

Really superb location and of course lives up to the brand. A great place without question.

One of the best hotels Birmingham, great service.
Pricey bar though

A lovely hotel in a brilliant location in central Birmingham. I managed to get the last car park space and my friend who arrived after me was sent packing, driving around the city to find a spot. Other than that, the staff were great and the rooms clean and spacious. The breakfast was excellent.

Great hotel in Birmingham, Our room was on the high floor so we had nice view over the city. It is also on the Broad street what is full of bars and restaurant.

Beautiful hotel with fantastic breakfast and comfy beds. Check in process is really slow. So much clorine in the spa the jacuzzi burns your eyes and not enough staff on at breakfast

Great hotel in a good location. The breakfast was terrific as well.

Good and great location though quite a lot if major building work nearby currently.

Excellent hotel, room was lovely
Love the bridge link into ICC
Food excellent