Hotel on Rivington Reviews

A gorgeous hotel with an even better view-- Hotel on Rivington was in the middle of a fun neighborhood. The hotel is clean, modern and has great dining.

Had a wonderful stay with work & look forward to staying again for work or play!!
The rooms are big & clean / the staff was polite & helpful with everything!
I'll be back!!

Great staff! It's in the heart of the lower east side.

Staff at the reception desk and front door were very friendly. Other than that, the room could do with quite some improvement. To start off, no kettle and no toothbrush and toothpaste.

Came for a rooftop event, had a great time with a stellar view of downtown Manhattan!

Without a doubt the worst hotel experience I've had.
Had booked a stay at the beginning of 2020 with my girlfriend. Was very excited because the pictures and reviews made this place look great and it seemed like a really solid deal for the price.
Pulled up out front to unload our luggage and were greeted by the bellhop. Gave my card on file and my drivers license to my girl so she could check in while I parked the car. When I returned, I found her looking frustrated on a bench in the lobby. Even with my cards and license they wouldn't let her check in and were quite rude to her about it. We brushed it off and went up to our room.
I had upgraded our room to a corner suite and was very excited because the pictures looked amazing. We were immediately disappointed. Very awkward decor... strange giant pictures and cheap uncomfortable furniture in a frustratingly dim room. Looked closer and found incredibly shoddy contractor work (paint mishaps, bad caulk jobs, loose screws, outlets that come out of the wall when you remove whatever you plugged in to it).
The cherry on top was when we opened the closet and found a variety of sex toys and a menu for any additional toys or lubes we may want. Not knocking that stuff in general... but man is it bold to just leave that stuff in a closet without having the guest maybe elect to have it when booking the room.
Also found an open bottle of lotion tucked in to our bed... so.... guessing they didn't change the sheets after someone enjoyed that lotion... in bed....
I went to the desk, complained of our issues with the room and explained how nothing in the hotel (down to the lack of an advertised game room on the website) was as it was portrayed on the website. The gentleman at the desk informed me that the hotel "changed owners a couple years ago so a lot of those pictures are out of date/inaccurate". He said they won't give me a refund, but offered to let me change rooms. They called someone to show me another room, but it was just a smaller version of what we had for the same price so we stuck it out.

Nice hotel but the staff is incredibly rude to guests and doesn't handle events well. They pack in their lounge with 1 bartender. Looking busy is great. Waiting 30 mins for a cocktail is not.

I wanted to stay Hotel Rivington for quite some time. The architecture of the hotel is very unique, providing each room with spectacular views of the city .I would suggest getting a corner suite if you can. Which provides a view of the city from each room in your private suite. The mini bar was amazing, providing you with countless goodies and liquid refreshments. Don't miss an opportunity to stay here and experience downtown NYC at its best.

Great bar, with a wide variety of drinks and cocktails. You really can't go wrong drinking here

Good views, good situation in Manhattan in short, good hotel to stay

Only had drinks at the lobby bar.. Lovely staff and beautiful art, very nice.

The the high end room with a balcony & hot tub is not all the hype it was promoted to be. Balcony is tiny and doesn't feel safe being out there. The worst part of all was the refrigerator when we opened the door it was full of dust. Dust roaming into the air. We couldn't tell if it was bugs or dust mites. Called the front desk and alex the rep laughed about the situation. Very in appropriate! They never sent no one to clean it after requested! The manager refused to compensate stay. All he offered was a free basic breakfast. Thumbs down! Not worth the price they charge to stay there!

Splendid! The staff is friendly and wholehearted. They went above and beyond to ensure our stay was satisfactory. The rooms are tastefully done with great views. We asked for a top floor room for this very reason and they accomodated our request. Room service From check in to check out, a seamless experience. We will be returning.

Wonderful hotel ,Stunning view in the heart of Manhattan.The service was great.

Cool boutique place,bathtubs are very roomy and comfortable

recommended by a friend, we really enjoyed staying here. Loved exploring a new section (for us) of NYC

Nice decor. Awesome vibes. Staff were friendly and helpful.

However, we had a small issue with our steamer in our room. They did the best the could to fix it. But alas, it was unrepairable. Fortunately, they were able to rectify it, 3 nights before our check out time by moving us to a new room. And a nice one it was. We got a very hefty upgrade from our original room.

I will definitely be coming back

Cheers

Best hotel in New York hands down, best food best service best vibe.

Great location, lovely room, easy check in. Only complaint is that it took over 30 minutes to have an iron delivered to the room after multiple calls to the front desk. I would definitely stay again.

I liked the Hotel on Rivington. Enjoyed the location, interior design, and overall vibe but was put off by the construction and resulting noise. I'm sure it'll be wonderful once complete!

Hotel on Rivington is an excellent hotel in a great location is near Chinatown, Soho, and Katz s Delicatessen restaurant, where you can get the best pastrami sandwich. The room came with three chocolate chip cookies next to the nightstand. The view was amazing! I love the view of the city in the night and in the day. The bath robe was the best bath robe I ever put on it s was so soft and warm. Even the living room had a nice view to the city. I gave the hotel three start even though it is excellent hotel for the reason the room I got had a window crack when I walk in in the room I didn t notice the window was cracked not until I lay down in bed I notice that the window had a huge crack. I immediately called front desk to let them know about the crack window and for them to come see it. They front desk guy and maintenance came fast to the room to check it out. The front desk guy told us he can give us another room but will be on the lower level. I got disappointed with the offer the main reason I book Corner Studio room in that hotel it was cause of the room view!

I liked my stay... area has much in walking distance... but too pricey without advance reservations. Hotel personnel where polite and attentive.

Amazing rooms with even Moore amazing bathrooms, just in a really noisy neighbourhood

Shabby Chic is what is call I'd this hotel, beautiful furniture, lovely lamps , grand entrance etc but if you look up the ceiling has quite a few issues that need to be addressed and as you look around you begin I see that the initial luster kept you from from seeing the shabbiness of the hotel.

I actually liked the place. Great staff, would give it a 4 out if 5

Great rooms. Beautiful bathrooms. Tiny terrace but it's a terrace! Lovely appointments and smell all over the hotel. Wonderful robes. The best is wayyyyyyy hard for a tempurpedic and it's hard to get comfortable on it. Very noisy in hall ways.

I've had the fortune of spending the last six months in 20 NYC hotels ranging from 2,000-room behemoths in Times Square to several Lower East Side boutiques and without question, Hotel on Rivington offers the most enjoyable hotel experience. The location, amenities, and personnel are all of the highest regard.

The room was amazing. The view was everything. Theres also many things to do in the area.

Very nice and big rooms. Good minibar and plus for included umbrellas! Definitely worth a stay.

Ok..... so i really wanted to love this hotel, man..... The beds were comfortable, the view was good, the staff was nice. The bathroom was where the problem was. It was dark, musty, the curtains stink, smelled moldy, the tub ran slow. I mean everything that could have been wrong with the bathroom was. That kind of ruined it for me. However, the location was good. LOTS of food options around you. Make sure to hit Supermooon bakery!

It was clean, essentials were available, good selection in the mini fridge, and wonderful staff.

Beautiful newer Hotel that has a very professional and friendly staff, beautiful Lounge area and a restaurant in the lobby

Initially had problem with room but they accommodated us and we loved everything about the experience...

This weekend I went to celebrate my 2 year anniversary. We bought the Unique Room, and was down graded to the Corner King the same exact room We both stayed in two years ago. The staff never let us know we were down graded, due to a air conditioning problem. I had to call down to get any information about why we did not get the room we paid for. We waited for hours and got no reply from any managers which is very disappointing that no one even contacted us first on behalf of this. The staff was not helpful with trying to get in touch with the manager. We emailed him and never got a reply. I am very disappointed that we did not get to stay in the room we paid. They tried to accommodate us with free breakfast and a small fruit plate. This was supposed to be a special night and it was ruined by the awful experience and service we had. We should have been accommodated a night in the room we actually paid for. This hotel is falling apart since the last time we stayed, and it s a shame because it could have potential to be nice. I am so disappointed at my experience here and lack of communication from the manager.

The decor in this place is awesome! Don't let the vestibule fool you: it is tiny and nondescript on purpose. Very comfortable accommodations. Stayed with my friend who was out of town. We were very comfortable. The room was very art-deco inspired with lots of chrome and mirrored surfaces. Very neat!

Was visiting a guest at the hotel. He's stayed there many times and I can tell you that it's one of the nicest hotels I've seen in NYC. Large rooms, cool art, nice vibe and the best popcorn (truffle) you've ever tasted. Cool place. Friendly staff.

Good location, rooms large enough, however it is allowed to party in the rooms which has balconies, which makes sleeping impossible. The noise on the floor is unbearable. We were there on 7th, now in August. There is no warning about this at the time of booking. If you do not want to be bothered, do not go.

Stayed November 06.
(By the way, it was named after Rivington Street, so I think the pronunciation is correct if Libin (g) is correct, but if you suggest a correction, Google does not correct it.)

At that time, Lower East was still an undiscovered area for Japanese tourists, and it was the seventh visit to NY, but it was the first choice for an area to stay.
Since the opening of this hotel in 2005 has also begun to publish articles in magazines that introduce the community, so maybe it might have been found here in NY features per BRUTUS.

As traveling in Manhattan was exclusively a subway, the hidden benefit of arriving at Brooklyn Station at 1-2 stations from Delancy St-Essex St, the nearest station, will be realized once again when using it.
After leaving luggage at the hotel in the morning, I went to the second station (York St) by subway and went back to the DUMBO area, and the schedule I came back was moderately efficient.

The club was in the 1st floor, so the atmosphere was quite noisy at night, but the front is quietly hidden on the 2nd floor and it is a structure that does not exist in Midtown for a while.
If the whole hotel is different by one step, it may feel dull or gentle and its taste may be divided. (Because the red and black colorings got my eyes, for some reason ...)

However, I think that it is the best seller of this hotel that the scenery from the window is half open because there are no tall buildings around.
It is hard to replace the view of Midtown, which shows various faces in the morning, day and night, as if it were taken by hand.

Postscript: Because there is a donut plant in about 5 minutes on foot, I want you to come by all means.
It is Ehime that the Mexican staff came out early in the morning and English was not understood.

Great experience! Staff were super accommodating and friendly. Room was really spacious for an NYC boutique hotel, as well as being clean, modern and well laid out. Furniture was in good shape and just a phenomenal location. Would highly recommend!

Excellent views, great room with balcony. Very good service.

Quality and courtesy. Excellent American breakfasts.

I think this hotel is good for the value if you are not expecting too much. The beds are comfy, its location is fantastic and friendly staffs will welcome you. But the rooms seem to be not maintained very well. Our window was broken when we arrived and the bathroom door was too tight. You will be able to see some not-very-pro things in this place.

The beds are great, the rooms are alright, and there is always something that annoys me, whether it's the check in or the room, it's always something.

One plus is that the area is nice to be in, always something to do.

Horrible experience! Was getting ready for a wedding that would be hosted there and the groom informs us the day before the wedding that they had canceled their reservation! So now the engaged couple had to find another place spur of the moment to host the wedding.

Fantastic location, very helpful and friendly service. Our favorite place to stay in the city. Clean rooms with amazing tempur pedic style beds!

Amazing hotel. The staff is incredible and the views are breathtaking. The food and drinks are delicious. Highly recommend staying here if you are visiting the city.

A good spot in downtown Manhattan with easy access to sub and walking distance to many good tourist sights around the south part of Manhattan.

Excellent location excellent and plentiful breakfasts

I have been to their 20th floor penthouse various times for media events. It's a two floor layout with glass all around and a stairway that leads to the rooftop to give you a grand view of LES.

I stayed here for one night in February 2018, NEVER AGAIN.
We requested and reserved a room with a balcony. We were first sent to a room with a balcony door that did not open, so a balcony room where the balcony couldn't be used. We called and requested a room with a working balcony and were moved to a room 2 floors lower with a balcony over a parking lot and smelled a little moldy and wet -- we stayed for less than an hour before going to an event. When we came back less than 3 hours later the room was partially FLOODED. We called, told them about the flood, they said it must have been the toilet, and were condescending in our assessment of the flood which was actually coming from the window (it was raining that night).
After a maintenance person came up and indeed confirmed that the water was coming from the window we called the front desk and moved to a THIRD room, but one withOUT a balcony because those were booked for the night. So we ended up in a room without a balcony which was the reason for staying in the hotel for the night in the first place, to sit out and enjoy the city view.
The most disappointing part was that the hotel staff weren't apologetic about it at all, as a matter of fact a front desk person called our flooded room one of their "shower rooms" and proceeded to laugh which was definitely in bad taste and let us know how little they cared for the inconvenience they caused us for the evening. We will never go to this hotel again.
We previously stayed at Hotel Indigo and wanted to try something else in the neighborhood. I much rather go back to Hotel Indigo, they're service was stellar.

lovely hotel, friendly staff, would definitely visit again

The guys at the door make all the difference. We felt welcomed and informed. Exceptional continental breakfast with warm croissants.

Attended holiday party at the penthouse event space. Amazing views and great space. Staff was attentive and very friendly.

Great location, and the rooms are nice enough. Unfortunately the toilet in our room didn't work, and the staff was only minimally helpful. We had to ask for a separate room for the morning to get showered and dressed, and the staff kind of made us feel like we were imposing on them.

The overall hotel is very nice and they upgraded our room. The shower with view is AWESOME and is part of the reason why we went here. However check in was at 4 pm and we were exhausted so we had to explore the city without any energy.

Very nice hotel... Very happy with the manager that helped us out!

The shower pressure is on point, feels like a waterfall

Normally when a hotel states, "Check-in is between 12 and 4," you take this to mean that you are free to check in during that window of time. Here, apparently it means they might have a room ready for you at some point during that time. Having waited more than 3 hours during this time for my reserved room to become available, I am left feeling like a fool. Here I sit in the very Hotel on Rivington lounge, unable to settle in and take advantage of what $520 per night has to offer. Very poorly handled, can simply not recommend.

Great modern place. Great attention to detail a real find in nyc

This hotel is very chic and just super cute and relaxing as soon as I entered the building. I had the pleasure of Devell checking me in. Devell at reception was amazing! I would most deff recommend this hotel to anyone and will be coming back! Thank you Devell!

Omg this place is FIRE!!! Drinks are REALLY expensive though so be prepared for that. I ordered 2 jack n cokes and paid $40. Other than that, atmosphere is awesome, great crowd, dope events, and they are apart of the Select Black Card network that that brings it to 5 stars.

The rooftop party there is always fun. Not too crowded. Excellent customer service. The guests are more elevated than your usual crowd. Will keep coming back.