Hotel on Rivington Review

Only went to the penthouse for an event and it's a beautiful venue. The only concern is the elevator. It's very old and creaky and there's only two... Otherwise it's a very cool looking hotel and conveniently located by a subway stop.

nice hotel. close to subway. fun location. a bit noisy wkend nights if facing street. reasonably priced

If anybody is trying to find good deals for hotels visit RoomBully. com booked a hotel on there and they had the best rates anywhere!

Super comfortable and clean hotel, with nice modern touches. The staff was wonderful and welcoming and the location is one of our favorites in the city for great local food and shopping. Will no doubt be staying here again!

Hey Hey Hey! This chic hotel is the bomb when they have a party! To be fair...I went there only for an event and did not stay but if you were staying over for a night you will not go wrong :)

Great hotel well located. Very nice staff. Highly recommended .

On the upper floors you have a great view over New York, the rooms are clean, and nicely decorated. The staff is there for you around the clock, and also very accommodating!

Very odd hotel, very different though comfortable and welcoming. Very narrow balcony gives an excellent view of NYC.

The hotel is very clean and has a spectacular view on the top floor lounge.

This is a review of there event space on the 20th floor. I was not a guest of the hotel.

Located on the lower east side the Hotels 20th floor penthouse event space offers a speculator views of NYC. There are 3 floors that have plenty of seating and enough space for people to move around. But the real highlight is the roof lounge. Great views in a late open space with seating, large wicker benches and soft chairs, and standing space for large groups.

The staff was friendly and the bathrooms clean.

Stayed in the High king Floor with soaking tub! Amazing views of Manhattan, Huge tub big enough for two people, very good customer service and convenient area!! Highly recommend them!!

Got a corner king room on 16th floor. View was great. Balcony was very nice to have. Good size room compared to other hotels in the area. Friendly staff. Clean and neat. Great location. Would definitely stay again.

Lovely hotel on the South East Side. Spacious rooms, comfortable beds and friendly staff.

I stayed for one night at the hotel in a king suite. The bed and bathroom were great. The room was clean and prepared on time. The room had a balcony visible from the room and bathroom but it was unfortunately bolted shut. They gave us cookies. We were room 62. Great location. :)

Biggest rooms, clean, patios, turn down service with yummy cookies, great bar downstairs, door people, great views. Lots of good restos nearby, great location. Any special requests, like ice and extra glasses - it could take an hour.

The Rivington Hotel surpassed all expectations we had! Not only was the room perfect (glowing city view), the hotel staff was a pleasure to interact with. Ken at the front desk was extremely pleasant when we arrived late on Friday. He went very far out of his way to make sure we were comfortable. We would recommend this hotel to anyone and we will be back next year!

Rooms are spacious (for NYC). Very firm but comfy king sized bed. Sleek bathroom with all black finishes. Free tea, coffee and wine in the lobby! Great LES location. We lucked out with a nice view.

Great hotel in a spectacular location at an amazing price. Epic views from the upper floors, great lounge and gym and close to everything. Killer nightlife and restaurants right out the front door.

Because the staff were very helpful and friendly, excellent service

Clean and nice. Though the rooms are too dark (the bathroom especially) and they don't leave water bottles in the rooms or a fountain

My husband and I stayed in this hotel for a business trip for 6 nights from June 9 to 16. There are many positives about the hotel but let me go directly to main negative: the front desk.

Upon check in, we were greeted by a woman named ELMARIE who will go down in our books as one of the worst receptionists we have EVER dealt with. So this is what happened: We checked into our hotel room on the 9th floor and were surprised by how untidy the room was (hair on the couch, hair on the bed, dust on bathroom, chipping walls, candle wax in the bathroom burnt, sticky floor). We called Elmarie and told her our situation. She then started arguing with us over the phone saying the room was cleaned. BUT IT WAS NOT. I had to practically beg her to send up housekeeping to inspect it. She then told us that we can be transferred to another room if we are willing to wait outside for a couple of hours. The housekeeping came and we showed them the room. No response from Elmarie for the next 4 hours. We had to call her to ASK FOR AN UPDATE. She said that the room was inspected and it was clean and that there was nothing she can do. SERIOUSLY?! She had to wait 4 hours and us calling her to tell her this? I asked to speak to the manager and thankfully he moved us to a much better room on the 14th floor. Honestly, we've stayed in different kinds of hotels - from the Sheratons of the world to the St Regis to the Ritz - never have I encountered a receptionist as plain arrogant and unhelpful as Elmarie.

But wait, there is more... Strike 2 is when I called the front desk the next day asking for complimentary water. It was again Elmarie. She told me that they should have refilled the fridge. I told her they haven't. Instead of just sending up two freaking bottles, she told me sorry just wait the housekeeping to refill it. It was 7pm. I was done dealing with his horrible receptionist the entire stay.

Aside from Elmarie which is the main negative, the hotel had a lot of positives:

- great view from the room
- comfortable linens and bed
- good airconditioning
- absolutely wonderful location
- great manager who helped transfer us to a better room
- delicious breakfast every morning
- really lovely hotel housekeeping lady who cleaned our room every morning! She was the sweetest!
- rooms bigger than most in NYC

It's really sad and eye-opening that instead of the 5 star review that this hotel could have easily gotten, I have to take off 2 stars all because of Elmarie and her horrible attitude. And it seems like a lot of people have noticed. When we were at breakfast, we chatted with a couple visiting from Europe and they had the same negative feedback about the receptionist (surprise surprise: Elmarie) and her attitude.

To the hotel management, please hire front desk people who help guests solve problems and make their stay better and not the other way around. People like Elmarie are doing a disservice to the great amenities you offer.

Vendor - Easy load in and load out of my photobooth, friendly and attentive staff, beautiful views of the city, so many things to do in one space.

I LOVE YOU GUYS!
Ken is amazing and took care of myself, and a guest we had staying there for a week. The rooms were stunning, service was outstanding, and although there was quite a bit noise from a party occurring under us they took care of us right away and offered complimentary breakfast which really made up for it. The view is amazing and sheets are very comfortable. I also took some FANTASTIC photos!
@donia.sarelli on Instagram to see videos.

Room was small, but nice. Great view of the surrounding area, and walking distance to some great bars.

Amazing view of the city. Room was spacious and comfortable with a balcony that made my week. Very cool staff. Definitely one of my favorite hotels in NYC.

Book the"King With Soaking Tub" and ask for the egg shaped one.

The location of this hotel can't be beat - you'll have easy access to great restaurants and bars all within a couple block radius. The rooms are luxurious & comfortable, and the service is top notch.

Small but we'll kept location for a professional social event with friendly staff.

The restaurant was excellent. Great wine and cheese. Wonderful service and scenery.

Impressive food list and cocktails. Airy, open atmosphere.

Room was great, a bit loud from the bars. Showers seem to only have hot water

Fantastic bed, spacious room and nice service but the rooms were a bit cold and the shower took quite long to get hot. I was there in November.

Wonderful views, accommodating staff and an interesting location

I was at the JIA lounge and it was "swanky" would be the best way to describe it. It's kind of small but good got a medium sized party of 40ish people. The seating was great - provides a place to have conversation.

Clean hotel with nice decor. The location was convenient and the service was good.

Had a great experience at this hotel. All staff were very helpful and the rooms were clean. This was my first visit to NYC, so I wasn't sure if the fact that there were no full length mirrors in the rooms, lighting in the bathroom wasn't the best and they didn't have an iron in the room was something along the norm in NYC hotels. I had two oatmeal raisin cookies placed on my nightstand each night which was a very nice touch. The bed was very comfortable as well, and I appreciated the dimmer lights throughout the room. I would definitely stay at this hotel the next time I visited NYC.

The bar on the 20th floor has great views of lower Manhattan

The rooftop of Hotel on Rivington has stunning foods and is a great event space with delicious food! The staff was also very nice and accommodating!

A magnificent step! Interesting and central location and modern and large rooms. My only complaint is that the Wi-Fi in the room does not work well.

Not whats promoted. Balcony is tiny and not safe. Fridge had dust mites coming out of it.

Great hotel in he Lower East Side. Near skatepark. Lots of good food and shopping all within a short walking distance. Easy car or train access to Manhattan and travel to Brooklyn. Bridge nearby. Walking path nearby. Great sunsets. Nice downtown evening view. Clean rooms. Bathroom was well appointed. Service was excellent.

Great location, great service and slept like a baby. I will be back!

Rude staff. Mediocre filthy hotel. Not worth the money. If you have the opportunity, choose another hotel.

Each area seems to be saturated with a different strong perfume. Elevators, lobby, hallways.

This is a great place. It's kind of swanky and needs a bit of updating such as fresh paint and faster elevators but the service is phenomenal. My wife's company has hosted an event and everyone loved their rooms. We especially loved ours it had a great view from the bed and even the shower had a window with a view. We also had a large soaking tub and access to a closet and mini bar. The staff is also super accommodating and will gladly give reccomendations when asked. There's a convienance store right on the corner for late night needs, sushi, and a few bars around. It's also a short walk to the famous Freemans bar. It's a great location. You also can't beat the breakfast and coffee at cafe medi.

I was here for a professional event in the penthouse, where the views are fantastic. Great spot for a team event or small conference. I didn't see anything of the rest of the hotel.

Bed was great, remote didn't work. Behind curtain, wall was unfinished, looked kinda shady. Overall, nice experience.

this really beautiful this hotel indeed i advise all people who want to have fun or at least to spend a stay so you will not regret goodbye.

If you wanted ice you always had to ha e room service bring it to you. But I stay there again

My room was Gorgeous! We spent valentines night here in the high floor king with soaking tub and balcony suite and I loved the room. Check in was quick and easy, the staff was professional + polite. I love the privacy of the hotel! (lobby on the second floor). The mini bar was so affordable! The soaking tub was definitely the highlight of my night! Don't let my photo fool you. This tub is huge and can easily fit 2 people. I'm 5'2 and could have practically swam if I wanted to. We ordered room service for breakfast and the food was great as well. I will definitely be booking another stay very soon!

Great location.,Great Staff., Excellent View!
We were a bit early for their 4pm check in and while we were waiting they offered us complimentary wine and snacks in their lounge which is something that they have daily between 2pm and 6pm. very nice. Noticed that a lot of artists musicians and writers staying there. Perfect for us!
Great room service - We ordered and again the staff was amazingly friendly.
Complimentary cookies in the room was a nice touch.
High quality bedding and bathrobes. I didn't want to get out of bed it was so comfortable.
Excellent over all.

Do not be frightened from the entrance lobby and the style a bit 'theatrical dark .. the rooms are very spacious and having windows walls to ceiling will offer sweeping views of Downtown Manhattan and spectacular sunset behind the Freedom Tower. Very near the metro station.

Hotel on rivington is in the heart of the Nolita area and is surrounded by art galleries and hipster restaurants/bar. The actual hotel is absolutely beautiful and has a rather interesting view of the Freedom tower. Even the smallest room is extremely romantic with luxury linens, seperate shower and bath and stocked bar and romantic amenities

Great location, quiet enough for the LES, but also close to a lot of great bars and restaurants. Amenities by Davines are a mayor plus. Would stay here and again.

Hotel on Rivington was great. The hotel has very nice view of Manhattan. The staff was nice and accommodating. The location of the hotel was conveniently located near good bars and restaurants. The only issue I had with hotel on Rivington was that they wanted to charge $70 for parking. Meanwhile, there's a municipal parking right around the corner. I was able to park overnight and didn't even pay $20 dollars.

The rooftop bar is fantastic, great views and good drinks.

Beautiful, chic, retro, cool all this without being pretentious - go figure!

Great Clean Room, Very Friendly Staff! A definite spot to recommend to family and friends as well as others! Place is overall excellent!

Has gone down hill a lot since we last visited over 10 years ago. The extra bed we ordered in advance for our son was not in the room when we arrived. The phone in the room was broken as well as the safe. Neither were fixed in several days we were there even after reporting it to the front desk on several occasions. Thick layer of dust over several areas. No compensation was offered, won't be staying at the Rivington ever again.

I was only there for about an hour but it was a nice time. The hotel was clean and modern. Location was excellent. I enjoyed the time here

Spoke to MarcAnthony Crimi, General Manager, and he could not have been more curt, disingenuous, and rude on the phone when calling for a reservation, which was made even worse as it sounded like he was eating food while speaking with me on the phone. If his attitude and behavior are indicative of the level of service and professionalism at the Hotel on Rivington I would not expect much from this hotel. I don't write reviews, in fact this is my first, so I will just end with... I WOULD NEVER STAY at a hotel run by someone like MarcAnthony, Crimi!!!