Hotel on Rivington

Hotel on Rivington Reviews

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4.2
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The hotel on Rivington's new dinner spot, cafe Med...

The hotel on Rivington's new dinner spot, cafe Meddi is a huge step up from their previous offering. With a family style menu that promotes trying out interesting new dishes it's a lot of fun to go with a big group and enjoy a bit of everything.

Weird hotel. The entrance looks like a side exit l...

Weird hotel. The entrance looks like a side exit leads through a short tunnel/art piece that I was told was inspired by eggs in a condom. The lobby looks like a coat check. My room on the 17th floor was spacious and had a great view. I was really pleased...until I checked out the bathroom. The shower has a floor to ceiling, clear glass window to the street. It's the entire width and height of the shower. Basically, they expect you to shower for the whole world to see. I had them put up a paper screen to avoid performing a peep show. I can appreciate funky and I get what they're trying to create...but it's not succeeding. The Hotel on Rivington is on my black list. Better to watch Pulp Fiction than live it.

I was beyond impress with the interior and service...

I was beyond impress with the interior and service Hotel on Irvington provided. The staff knew how to make us feel extra special and took care of us. I wasn't expecting too much regardless of the great reviews, but was so grateful and pleased from my experience that I would absolutely stay here again and recommend it to anyone looking for a beautiful, comfortable NYC hotel. When checking in, we asked what floor we were on which was the 10th. They asked if we wanted a higher floor. YES, PLEASE! The corner, 18th floor was stunning. I booked a room for Christmas weekend last minute and the rates are so good for the quality of this hotel. My Christmas weekend in NYC was perfect.

Quirky hotel, very funky, think shiteditch London ...

Quirky hotel, very funky, think shiteditch London or digbeth Birmingham for UK equivalents. Staff friendly apart from the Asian doorman who literally threw our cases at us after storing them and was terribly inconvenienced by us asking for him to store them on check out and sadpy that will be outlr last impression of the hotel!! The hotel is over priced in its current state as things are broken (table leg on patio, door handle, window cracked) and thats such a shame as it could be amazing. Just needs some tlc than it will be worth a revisit and 5 stars.

The room itself was great, and the hotel is really...

The room itself was great, and the hotel is really nice. My review is based on the customer service issues that I have had both during and after my stay. The fees they hold on your account during your stay are astronomical. I had to dispute a minibar charge, as I had never touched the minibar. Additionally, I asked about car service and if the cost was round trip, and was told "I was all set." Then 2 weeks after my trip, I am charged twice for car service, which completely messes up my bank account. I will not be staying here again, and do not recommend it for anyone who desires for the hotel to be upfront with you.

Stayed in a corner king room. High floor with a ba...

Stayed in a corner king room. High floor with a balcony, with a great views to the World Trade Center and Williamsburg Bridge. Room had a soaking tub and shower. Will stay again in the future.

Cool

Unforgettable Experience and Impeccable Accommodat...

Unforgettable Experience and Impeccable Accommodations

I planned a trip to Manhattan during 4th of July weekend; and acted on a recommendation from a friend who stayed in the two bedroom terrace and raved about it. I contacted Hotel Rivington in preparation of my stay. I made a simple request to receive a room with a soaking tub, and they delivered that, and so much more!

Throughout my stay, the hotel staff at the Rivington were consistently prompt, accommodating, friendly and had no trouble making me feel right at home.

The Owner s Suite is superb, with modern, posh furnishings and high end amenities. I absolutely adored the room s decor with neutral colors and appropriately chosen dark red accents. The room is exceptionally spacious, and can be compared to a large flat, city view apartment. From the moment you enter, you will surely appreciate the layout, and the astonishingly beautiful floor to ceiling windows which completely add to the open feel of the suite. I really enjoyed the impressive city views from the balcony, and enjoyed the huge walk-in closet behind the super comfortable king sized bed even more! The linens were wonderful and fine. I didn't feel like getting out of bed in the morning nor leaving the suite, that's how much I enjoyed it!

The bathroom was so beautiful and relaxing. With gorgeous stone tile, and a free standing tub; you will find the bathroom to look exactly as the picture depicts. The natural light in the bathroom was perfect during the day; and when it was time to settle down in the evening, a nice soak in the tub with a relaxing drink, or a shower in the equally impressive second bathroom was all I needed. Both were like new; exquisite and impeccable.

In the evening for dinner, I decided to visit the Co-op and ordered scallops, steak cooked in whisky, and kale salad as recommended by a highly knowledgable waiter. The food was absolutely delicious, and prepared to perfection. I have a gluten allergy, and the chef was accommodating, and was happy to honor special requests.

Valet guys, Lester and Jerry were awesome. Quite friendly, personable and didn't have to wait long for my car nor luggage delivered to the room. Lester has a very good memory for his job, he doesn't forget ask or need help with.

Great, hip lower east side neighborhood, a lot of bustle on a Friday night.

This experience made my 4th of July weekend much more enjoyable, as I had such a relaxing evening the night before, especially in the wonderful free standing tub. I loved the Rivington and thought was "unique". I felt comfortable and at home, not stuck in a hotel room.

I hope your experience at the Hotel Rivington will be as positive as mine. I will, without hesitation be delighted to stay any time I m in the city!

Do not book here. They stole the $200 of the depos...

Do not book here. They stole the $200 of the deposit they promised to me to give me back after our stay. I booked with booking et they never answered their emails. We stayed there from Aug 28 to 30. I m very ungry.

Great hotel though we booked a three person bedroo...

Great hotel though we booked a three person bedroom 2 adults and one child and when we got in our room there was only one large bed so we though we had the wrong room so then we went to reception and they told us that it was and 50$ a night for a roll out bed that was not comfortable I was not satisfied with my stay and will not be going back

I walked in and found that the bathrooms next to t...

I walked in and found that the bathrooms next to the lobby (2nd floor) were filthy and unusable, so I mentioned it to the staff at the desk. As I waited for the elevator to leave, I heard the staff mocking me for mentioning it. I guess they d prefer to have bathrooms filthy with feces and who knows what other bodily fluids? What a totally inappropriate response to a customer who simply mentioned an issue she d found with their facility.

This hotel has seen better days. It needs a touch ...

This hotel has seen better days. It needs a touch up. Nice design but its tired now. The staff is nice but not very professional. They try but they miss the mark when it comes to what you would expect from a boutique hotel especially one in this area. The bellhops were nice but looked like the maitnece staff due to the black pants and golf shirts. The cafe medi restaurant staff again was nice but really dont have a clue when it comes to customer service. They used a bottle opener on their personal keys to open my beer at the bar. The curtains in my room looked like the original curtains from when the opened in 2005 but have yet to be cleaned. I really liked the concept of the hotel but it needs a good scrub down and touch up along with some training for the staff from a professional hotelier. If they take a few steps to get back on track I would give them 5 stars. Maybe it's time to get a new manager. It's obvious the current one doesn't walk the property or pay attention to details. So because of this I will only give 3 stars.

Very pleasant. Gorgeous views. Little strange to h...

Very pleasant. Gorgeous views. Little strange to have some windows without ability to cover like in the shower with a deck right below our room (feel like i have to hide sometimes for peeping toms). We stayed for our wedding night and was hoping for perks for the special occasion, but didn't get anything more than we paid for or offered any upgrades. Tried to get a higher floor with the same room type with no luck (I think we are on the lowest floor of our room layout).

Overall good experience, but lacking in making us feel like a special place besides the views.

This was our first overnight in the city so we did...

This was our first overnight in the city so we didn't know what to expect when I booked an affordable hotel. Friendly staff. Beautiful room. Exceptional shower which is important to us. A beautiful view of the city with ceiling to floor windows. The subway was just around the corner which gave us easy access to the city. Walking distance to local bars and food. I will book here again.

For the money they charge should be nicer. Overal...

For the money they charge should be nicer. Overall a nice hotel but you can definitely do better for the money. Just to give you an idea we didn't valet park but thier website shows valet parking at $150 a night. Even for NYC that is ridiculous!!!

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When the rooftop club is open, do not expect to ge...

When the rooftop club is open, do not expect to get an ounce of sleep. A club atop a boutique hotel is so stupid. I m literally writing this while going insane from the music & using pillows to unsuccessfully muffle the noise. Nope.

Our room had a beautiful view. and was furnished w...

Our room had a beautiful view. and was furnished with a comfy bed and chairs. The fixtures and the closets were showing signs of wear and were in need of an upgrade. I seem to remember the toilet hissing intermittently throughout our stay, the shower head just sort of dumping water everywhere, and the balcony being more or less decorative. Turndown service was prompt and thorough, and everyone who tended to us was great. The complementary glass of wine offered at the bar was a nice touch. On the Saturday of our stay, there was a very large event happening on the 20th floor. Lot of people, and very loud music. Being on the 19th floor, we heard everything as it continued into the night. Had we been made aware of it ahead of time, we could have arranged to be out during the event or asked for a different room. Unfortunately, we were not aware until it was too late. Overall, the hotel is very good. Close to a great many restaurants and bars, steps away from the Williamsburg Bridge and public transportation, and friendly staff and service makes it worth the stay.

Love the room. The service was great. The location...

Love the room. The service was great. The location is very convenient and easy to get everywhere from the subway station very close by. The staff are also very accommodating. The restaurant is really nice as well. I will be coming back.

No hot water for a three day weekend. We had two r...

No hot water for a three day weekend. We had two rooms booked and all four of us had to take cold showers during our trip. Manager promised some sort of compensation but all we receives was a letter of apology.

Went to this hotel because of a friend, without a ...

Went to this hotel because of a friend, without a doubt this is the worst hotel, staff, and customer service I have ever experienced. To start, they seem to have a serious issue with maintenance because when we were checking in they informed us that there was no hot water and they weren t sure when and if it would be coming back. On top of that when we inevitably decided that staying in a hotel in an NY winter was a bad idea and decided to find another hotel their front desk was very rude and barely communicating and wasn t sure if we will be charged the entire stay. Fast forward turns out they did charge me the entire stay; funny enough once I claimed It they became chatty and tried to explain to the CC Company their policy. I would strongly advise any one looking at their reviews to stay almost anywhere else, there are much nicer hotels in much nicer areas in New York for much less. Couple come to mind, Gansevoort Meatpacking, the old Park Ave location which is now Royalton Park Avenue.

We were from 30.12. until 01.01.2020 in the Hotel ...

We were from 30.12. until 01.01.2020 in the Hotel on Rivington. The check-in was great. We got a room on the upper floors. The rooms are huge by New York standards. The bas was awesome, you could take a shower and had a panoramic view of New York. In general, the hotel was very clean and all employees were very friendly. We felt very comfortable. Many bars and restaurants nearby. You can also walk to some of the major sights!

If 0 stars were an option -- I'd proceed with that...

If 0 stars were an option -- I'd proceed with that...

I canceled my reservation prior to my stay -- before cancellation deadline so I would not be charged a fee - spoke to the front desk who was flustered with the amount of people staying there for the July 4th weekend.

They keep trying to charge my card -- we're on 5 times just today, 8/27 over a month since my scheduled stay

called the front desk and they were extremely rude and told me they will keep trying... wouldn't transfer me to a manager

NOT WORTH THE HEADACHE -- so many other places to stay that offer more for your buck

Hotel on Rivington

Hotel on Rivington

4.2