The the high end room with a balcony & hot tub is ...

The the high end room with a balcony & hot tub is not all the hype it was promoted to be. Balcony is tiny and doesn't feel safe being out there. The worst part of all was the refrigerator when we opened the door it was full of dust. Dust roaming into the air. We couldn't tell if it was bugs or dust mites. Called the front desk and alex the rep laughed about the situation. Very in appropriate! They never sent no one to clean it after requested! The manager refused to compensate stay. All he offered was a free basic breakfast. Thumbs down! Not worth the price they charge to stay there!