Harris Methodist Fort Worth Reviews

Ok here I am in room 55 of the ED yet again. This is all due to my severe anxiety. Now, I came in today because I was having chest pain, nausea, dizziness again. And, it turns out it s because I haven t taken my anxiety medicine in a few days. So, as it turns out I m going thru withdrawal. Which really sucks by the way. I just saw one Dr. Michael Barakat, and he informed me that he will not be refilling my Ativan prescription because, I come in to the er too often. I come in because my anxiety is super bad and because I don t have a primary doctor because I am uninsured for the time being. Dr. Barakat was very cold and unprofessional. So, as soon as he left the room I called my dad who is a retired doctor he told me that regardless of the situation the attending physician should give me something to calm my anxiety because withdrawal from benzodiazepines can kill you. It can cause seizures and possibly death. Now, I m not saying it s this doctors fault that I ve apparently become dependent on Ativan, or that I m having withdrawal symptoms. That s due to my former primary, Dr. Eduardo Gonzalez, whom told me to take this medicine 3 times daily 2 years ago. No wonder I m going thru these hellish withdrawals. Had I known the long term effects of this type of medication I would have NEVER EVER taken this medication. Now I m here going thru this and the er doctor is like oh well, I won t prescribe this medication. Ok I never asked for a script. But, you should have given it to me here so these withdrawals STOP. But, no you are apparently ok with me possibly having a seizure or even possibly dying. Talk about an incompetent, unprofessional, RUDE doctor!! I swear on my mother if I end up getting worse I will call a lawyer and make sure this place and doctor are both held accountable. Too bad you have to give one star.

Would not recommend this hospital, they did not diagnose my husband with the right illness in the ER, he passed away.

I ve only been here for outpatient treatment so far. I would say this hospital is great. No complaints at all.

I was in your hospital wed. 5/22/2003 for surgery of a hernia as an out patient. FYI THE STAFF took real good care of me. Pe-op was done by R N Henreetta (i think) first floor, such a pleasant person and informative and made it comforting. the day of the surgery a R. N. Leah was my get ready nurse. she was so good I almost forgot what I was there for. putting up with my whity humor. She loves her work and I felt very little pain as she stuck me with needles. In the recovery room was R. n. Rebecca, such patience with me because of the extra time it took for me to come out of the medicine I applaude the hospital for having such wonderful ladies to care for us. if you can not give each one a raise in pay. be sure to pat them on the back for a great job, WELL DONE.

ROBERT ELLIS

On Dec.27th, my girlfriend drove me into the ER. When I arrived at 7:45pm, I made it known, at the front desk, I was having a heart attack. I walked around, talked to 3 different people and waited til around 1:30 am before I got a bed. The outcome, was 2 artaries were blocked. Around 9:30 am they finally took me in for surgery. After surgery, the care was good. After discharge, was not able to get meds for 3 days. On Nov. 6th I lost my job, and my insurance ran out on Dec.7th. Cobra was almost 2000.00 dollars. Was unable to cover that. I submitted pay stubs to billing and explained to them what was going on in Hope's of getting Financial assistance. To this point I have not herd back from them.

My wife and I had both our children here and it was easy going for the most part. Had pretty much everything youneed to stay the night and served decent food in the cafeteria.

Terrible place to go to treat people like the slave days

Run run run!!! Don t give birth here. The midwives go by hospital rules whether it s good for the mother and baby or not. They ll try everything to force you into a c section and if you try to leave once you arrive, they ll threaten to call child services on you. They will lie on your chart and add things to your bill. You ll be treated badly by nurses during your labor and treated like a lab rat.

Your baby will be handled roughly and with force by the midwives as well as the recovery nurses.

They have limited resources to make you comfortable in delivery and will have excuses why they can t get what you need. Go ahead and try to complain. You ll be transferred all over and the nurses will treat you worse as punishment.

They ll hold you hostage and if you try to leave they ll put a low jack on your baby to force you to stay. Then they ll charge you for the extra time they forced you to stay at their hospital

If you end up getting stuck here like I did, complain to anyone you can after you leave. If you complain while staying they ll make your stay and the care you receive worse

Awful experience!! Everything from using a x ray board that had a plastic cover on it with blood which was not my blood!! When I said something was told aw well good catch. The nurse button was left out of reach even though my hand and wrist was completely broken off of arm.The entire experience was horrifying!!

I had surgery here, had the nicest staff and nurses and doctors make me feel safe and comfortable with the time I stayed there.

Life savers - my husband experienced three ICU stays in one year, with weekly follow-ups in OPMS in Klabzuba Tower. Care given by staff members is way above good, headed to excellent. Thanks THR Harris!

While in sub acute care, the nurses were great. However, when she was moved to a regular room, the one nurse was very rude. She was black. And surly. My daughter was very I'll, and barely talking.
The food was terrible. Cold.

My experience since the minute I got admitted in to the hospital was amazing I felt Everyone there really cared about me and was very professional and kind. I had never been at a hospital where everyone was positive and with a good attitude More

My wife suffered with a terrible migraine last month that lasted all night. Eventually, at 11am she asked me to take her to the ER, as she did not know what else to do. She has suffered with migraines for a long time and seldom to the point of having to go to the ER. She threw up all morning and was out of options.

She asked not to go to Harris Southwest as she felt she would not get the care she need that Harris downtown would provide. She couldn t have been more wrong.

Upon arriving, I parked outside of the ER and went to try and check her in. I was told I could not go in due to COVID. I explained that she could not even walk to the door and was told to use the wheelchair to push her up to the entrance. They would take it from there. I did, as asked, and the receptionist wheeled my wife to the reception area, where she proceeded to throw up in a bowl while trying to respond to an orderly taking insurance information. Although we both have COVID antibodies, I was not allowed to walk the 15 feet to help my wife who was in no condition to disperse her insurance information.

I had to leave as they would not let me stay anywhere to be with her. Four hours later she was finally seen by a doctor. They had her sit in the wheelchair for four hours with no pain medicine whatsoever. No relief of any type while she sat in that wheelchair suffering and throwing up.

The doctor that saw her confirmed they did not have any rooms to admit her as their capacity was full. Knowing this, why on earth were we not told this from the onset? Knowing this and purposely withholding this information, we could have made other arrangements with another facility to get my wife the care she desperately needed. Of course THR would not have been able to extract any money from us. I am convinced of this.

The doctor asked what, given her history with migraines, was the usually treatment. My wife explained that she has usually been given a certain pain medicine, whereas he confirmed, ok, we ll do that. So there we are. Four hours suffering in a wheelchair with no help, other than a doctor going off my wife s diagnosis and prescription account.

We just received our bill for $984! $984 for what?!! For five minutes with a doctor?! We could have seen a GP for less than $100! We could have gone to CareNow for less than $100! I could have given her some Tylenol for less than $100! Worst thing about this is I KNEW this would happen. THR can t be gracious. THR can t be merciful. My wife was told on the onset not to use Medishare because the self-pay would be cheaper. On top of our Medishare card it says, $200 ER visit. Can you explain to me the math here?

They knew there were no beds available and they did nothing. Four hours in a wheelchair with no help in the very least. Five minutes with a doctor who did nothing but fill out a prescription. I read somewhere where she had a pregnancy test. Good thing is, it came back negative. What in the world are they doing?!! She wasn t pregnant, she had a debilitating migraine and she was probably dehydrated on top of that!

She did ask a lady at the front desk if there was even a dark room to lay down in and the lady responded, you ve got a blanket, go over there and put it over your head. Disgusting. I couldn t be more disgusted with the lack of care, empathy, and comfort any of them exhibited during this process. If you can t get care at a hospital where can you?

I understand the whole COVID thing. I am a proponent of conscientiousness and protection during this time. I understand their need to limit exposure etc I would just like to have someone say to me and my wife that this was unfair. It was unfair treatment during her time of such anguish and it is unfair to charge us SO much for SO little!

I can not believe the audacity but have come to expect it from the industry.

Absolutely disgusted.

* I sent this in to Harris and received a very condescending note back explaining that my wife, as an adult, is entitled to privacy and they will be reaching out to her to discuss.
Just got a $1.8k bill too!

Sad when you have a family memeber in ICU at Harris Hospital downtown & staff judges your family from the patience appearance...( when you thought the patient was asleep & a couple of nurses talked bad about him saying your a gangster and your from that, just assumed cause the patient was shot) & then never respected the patients parents..The patient was asking for pain med & repeats over & over "I am in pain"! & the response the patient gets "I HEARD YOU DIDN'T I TELL YOU I WAS GETTING YOU MORPHINE!"

This is the ONLY hospital I will ever go to! I've been to many others, but none to the standards of Harris. The ER is quick, yet thorough. Most of the Drs are nice. They treat your pain fairly and quickly. I was admitted for 6 days. I can say that, besides one dr, everyone else, meaning almost every nurse was attentive, gentle and caring. Meds were brought quickly. I will never go to another hospital/ER and will refer everyone I know to Harris! They may have a hiccup here or there, but it's overall the best!! Seriously, I've never spent more than 3 hours in the ER, always leaving fully cared for and mostly pain free.

My dad had a quadruple bypass surgery at Harris Downtown four weeks ago and we are beyond blessed and grateful to have had such amazing doctors and nurses take care of my dad. From a phenomenal surgeon, Dr. Hudgens, to all the nurses in ICU as well as the Cardiac Floor, everyone was very attentive and positive and made this stressful journey much easier. Thank you all!!

This place takes forever!! I dont know why its an emergency room of they never take care of you right away might as well stay home sick!!. Its like they waste your time on purpose!

Even Tho it was a hospital when i came out of surgery their staff was very assuring they wanted me to be as comfortable as possible had a great doctor

I had surgery here and at 5 am the bathrooms were a mess. When I went to the prep room, everything was fine there. However my dr told me that I was going to stay overnight, onceI got done with my surgery. They rushed me out. I was vomiting and still dizzy off of the anesthesia and begged to stay just a few moments longer to get myself together. They still wheeled me out that hospital so fast, it was crazy. I will never go back.

Dr. Kelly is funny and amazing. I love him already.

It was not good, the nurses we're grate. The doctors we're, terrible,I was lied to twice,one called me an alcoholic at the visit at 3:30 AM

I had back surgery and was in the hospital for 5 days the staff treated me like they knew me forever. I am so thankful and grateful for the care I received from the staff and the doctors on the 5th floor (spine unit)of the Richards tower.

Place was so horrible we waited 5 hrs for a shot and then we got fed up tried to leave and they wouldn t let us

My husband got his retinal surgery done here. The hospital is huge, with state of the art facilities, great waiting area, with the progress of the surgery updated on the monitors!
But after being discharged, no one bothered to give us a follow-up courtesy call to find out how the patient was doing. No personal touch!

My 1st mammogram of the year was covered at 100%, here. They found "dense" tissue, and immediately called me to go get a sonogram at the Kupferle Center. I was scared due to how they presented it. Turns out, if you drink lots of caffeine, before your menstrual, you can get fluid pockets, that show up as "dense" tissue.

The center I went to for the 2nd followup was super nice, but you have to pay Hospital deposit and get an armband, and all, just to have the doctor do a quick sonogram over your breasts. Deposit was about $369, and the total was about $946.75.
The sonogram is not covered at 100% by my insurance, it was expensive. Plus, when I went to the 1st one at Texas Health, they could have told me to schedule after my menstrual, and not have a lot of caffeine the week prior. That might have saved me a lot of money for unnecessary tests when I was freaked out thinking I suddenly had breast cancer(due to how they kept calling me to get me to get scheduled).

I'm so mad!!! This room is dirty!!! Who ever cleans we should be let go there is blood on floor and very dusty under er bed..it is uncalled for clean like it's your mother!!!!!room#56 I cleaned OR for CCMC,next door this is unacceptable!!!! It's 9:28 pm 8/30/18 please check!!!!!

I have been put out of this hospital 2x in the last 2 weeks for things beyond my control. Im severely high risk pregnancy and they are forcing me to leave because i have no one to take my 9yr old daughter because we are homeless...Please advise who i can report them to this is the worse feeling in the world having to choose between my children

I came here to visit my girlfriends grandmother who had been admitted to the ER. The two nurses who were assigned to her in the ER were efficient and friendly, a delight to work with! After her stay there she was transferred to a very nice room in the cardiac tower for the night. Overall a great experience.

Only gripe would be that it was set up to pay for parking if you parked anywhere on the campus, it seems a little wrong to charge people who are visiting their sick loved ones. That being said all the gates were up when we visited, so we didn't have to pay for anything!

My daddy had a stroke, this hospital and the staff are awesome, thank God this is where we came. Great staff and facility!! If you can, request to be taken there!!!

My daughter went in in the beginning of April. Due to Covid-19 restrictions they couldn't do much, but they did work to keep her stable and she was able to come home. They did an oxygen test and she was 1 point shy of being able to get oxygen to be brought home. On May 7th I had to call the ambulance again and she went to Harris. Once again we can't go due to Covid-19. We called 3 to 4 times. All those times they said she was given morphine and resting comfortably. Next thing I know I'm getting a call from the hospital that I need to get there right away. They called me 5 minutes before she died. No one was there to comfort her during he last moments. After she died her whole family was able to come and be with her. I just don't understand how she's doing well one minute and dead the next. I have a lot of respect for doctors and nurses, but something went seriously wrong here and no one knows what.

Great Nurses but horrible billing! They have no heart!! My mom was in there for 4 days. Doctors could not get her blood pressure to go down. They came in her room and started telling her how much money she owes for her stay, and how she needed to pay that before she left. My mom is 85 and on a fixed income, how is she suppose to pay 800 that day!! They made her blood pressure go up to 207/100!! When I talked to them they said well they never know the patient's situation. So I guess they think people are there for a fun vacation.

I was admitted on 10/15 and discharged on the 18th. I had a very pleasant stay with some very kind nurses and patient care techs on the 4th floor. They rotate shifts at 7 am and 7 pm. I only had one shift that needed an attitude adjustment. All other shifts were kind and didnt make me feel like I was a bother. I had several transport employees that were so friendly as well. It would be nice if the docs in the hallways would smile. Everyone we passed going to different appointments seemed grouchy. Overall a pleasant experience. I would recommend this hospital. Sherry Lee

Not my favorite hospital to go to. I just went with my sister in law because she was sick to accompany her and the way they kept sticking her so many times was horrible. The nurse seemed a bit off, but that's ok she tried to get us out asap at least.

Prompt and efficient with great customer service!!!

The staff kept me alive and literally put me back together after a car accident

This has been the worse experience I have ever had I found a lot of the nurses to be very rude and disrespectful and a bit demeaning. I won't say that I the whole observation unit was a issue but there's a really big breakdown of communication from nurse 2 nurse and nurse 2 paitient.....I'm hospitalized for asthma and it has taken literally 3-4,hrs. Just 2 get a breathing treatment only to find out someone discontinued them when i still need them i notified them of my issues with clusterfobia and was told if I'm sick to be hospitalized here I shouldn't need to leave my area when all I asked was could I step in a big space with a window there only way of trying to accommodate me is trying to medicate me with sleeping pills upon my release I will not return and will advise anyone with asthmatic issues don't come here

I arrived at the downtown location at 2am i was in alot of pain and could barely breath i had pain in my right shoulder and my right rib but i wasnt able to make myself clear on some of my issues. When i first got there they told me to go thru the doors and get on the scale. But then was left there all alone for what seemed like 15 or 20 minutes. It looked desserted in the back while they were all upfront. All i really wanted was to stop hurting long enough to get some rest. So after some time they gave me morphine through my IV and its all a blur except i remember waking up to some man telling me i have pneumonia and emphysema. The next thing i remember is waking up out in Mansfield Tx at my dads house and i no longer live with him and i woke up in lots of pain so my dad called 911 and the ambulance picked me up. When we got back to Harris i overheard a lady nurse day they had wondered where i went and that i hadn't been discharged and they thought i just disappeared! This is very concerning and upsetting because i drove my own car up to the hospital to avoid an ambulance bill i can't afford. And why would they just take me to my dads like they did knowing i drove myself there. It was a very scarey experience and i wont ever go back. In fact i think ill go somewhere soon to get a second opinion on the emphysema as well. Im still quite confused about alot. Oh and the way they were rushing me out after telling me i have pneumonia what kind of place does that. This one i regret to say.

It sadden me that as we stand on the coming year of 2020 that I could walk in a hospital and be treated like prue trash base on the color of my skin. I was admitted to the jones tower 11/18/19 the morning nurses treated me very bad I had two iv in each hand I had beg someone to take them out so I could leave this hospital because of the way I was being treated what kind of hospital inject insulin in someone and let them leave it was my first time ever having insulin I will not ever be back to this hospital or the clinics because of the way I was treated. My 71 year old mother slept in a chair for over 9 hours and watched how I was being treated She wouldn't go home because she saw how I was being treated I am truly heartbroken it was like a nightmare that I was living for hours but I will not ever set foot in this hospital ever again.

My step-father was recently admitted to the Harris tower for some major medical issues. He's retired Air National Guard and isn't a complainer... they have not managed his pain whatsoever. If he didn't ask, they didn't care. If he did ask it still took forever. We got conflicting information on a daily basis. No one knows anything except the specialists. We even had a floor doctor, Sunday (Dr. Patel) tell him that he didn't need his surgery or an oncologist because he didn't have cancer. Guess what... we are in pre-OP now and he most certainly will be seeing an oncologist for radiation. Luckily, this department seems more lucid than the floor he was on. Also... we told 3+ people he was lactose intolerant plus he was diagnosed as a diabetic with a blood sugar of 847 the day he was transported. The dietary department keeps sending nothing but carbs... CHEESE pasta with baked potato, rice and a roll.. that's not good for glucose levels. The valet is AWESOME though.

UPDATE: just because you see them respond here doesn't mean they actually respond. I emailed as requested.... no response.

I was treated for Covid at this hospital. Very compassionate/caring triage checkin. Caring/friendly nursing staff. Very impressed with how quickly the check in process was and put in a temporary room. All within 30 minutes. My only complaint is the hospital rooms and hospital bathrooms needs updating/makeover badly. From the 1970s? Paint coming off walls in hospital room bathroom. Needs new furniture and fresh paint.

If you are a heart patient, absolutely do not come to this hospital for care.

I'm here now got transported from hugley been here since Friday but I'm in harris tower around room 366 if you get admitted try get close that the room as possible the nurses I have are way far the best nurses you can ask for

The midwife and nurses were amazing! Everyone acted fast, encouraged and supported me.

Excellent staff across the board! Nurse Irene and Amanda were exceptional. Proactively anticipated all our needs and went above and beyond to take care of us.

They helped deliver my children and two of my grandchildren so far !!!

Waited half an hour in ER for someone to unhook wires and leads so my husband could go to the restroom. I finally disconnected them myself after no one EVER came to help. He was a fall risk but that didn t seem to matter. Once he returned to the room, no one ever came in to reconnect heart leads despite the constant beeping and requests for assistance. Really unbelievable.

ER nurse communication skills were poor, gave wrong medication and when my mother was not speaking and I was speaking for nurse supervisor came in to help but nurse came back in with attitude when asked to speak supervisor get another nurse she said we couldn't and told her a patient there are choices she called security. Security tells me to go home play nurse and get off his property thank God Baylor and if she infact had ABG abnormal they put no O2 and that God she didn't have blood clot like they implied because treatment from staff last night was bad and unprofessional No AMA papers signed and blessed she got better treatment and service across street

Thanks to Cheryl, Eric, Tracie & Candice for their excellent care of Arthur during his upper GI endoscopy procedure. Their professional and friendly care was Much appreciated

Observation is a joke. And my age is not the reason I am having headaches. It would be great if the reason i am in here was addressed.

I left my room in observation for over 3 hours and tbey didn't even know that i was not in there
A total insurance rip off.

The worst billing experience I've had with a medical provider. After paying my bill in full months after my procedure, I get an updated bill saying I owe more money.

None of the mailed statements have the charges broken down, you have to request an itemized statement.

It feels like no matter if you pay off your balance, they're are going to raise the total so that you will be paying them forever. Broken system!

The speed and friendliness of the staff was exceptional. Er hallway is not crowded and the er rooms are private.

I gave birth on May 31, 2020. The nurse and staff were wonderful my entire stay. The only issue I had was with RN Rayna. She was nice as well, but when it came to giving me an IV for my iron infusion, she blew my vein. I advised her that the IV was causing pain. She stuck me twice. When my midwife from the Acclaim Midwifes came into the room, we informed her of what happened and Rayna stated that she didn't know I was in pain AFTER I'd already informed her multiple times that the IV was burning and wasn't going in properly. I have never had anyone blow my vein as they are very prominent and work well. Anyway, the nurse-midwife from Acclaim put the IV in my other arm with ease, PER USUAL, and everything was fine after that.

Aside from that, the rooms were dirty. My labor & delivery room was so uncomfortable. The bathroom and room floors needed a good mopping and the room didn't even smell disinfected, although a neighboring rooms "clean" could be smelled from the hallway.

The post natal room where they take the mom & baby after birth was incredibly small. It was so uncomfortable, and it was DUSTY and dirty. The floors looked dirty, there was dust on several areas. The restroom was dirty, also. In need of a makeover and deep cleaning. I expected a cleaner room during the COVID pandemic. Another room smelled disinfected and clean. Mine smelled dusty. I gave birth at Baylor All Saints (Fort Worth) back in 2010, and the rooms were immaculate.

Great staff who really cares, especially blossom towdet 3rf floor

I have always had good experiences with Harris...but I just had to have spine surgery there last week and it was the worst experience of my life. I had a couple of lovely compassionate nurses, but the rest mostly seemed bothered to be there or messing with me. From day 1 of surgery I was complaining of chest pain, which they immediately blamed on my anxiety. The first night post op they were trying to do something to my bed and since I had just had surgery and was in pain I asked them to give me a second to prepare and the charge nurse just grabbed me by my arm and rolled me as I screamed in pain, when I tried to report her she told me there was no one else above her for me to talk to. Another nurse stated the wrong med she was giving me and then argued when I questioned it. She also charted giving me a pill I never received so I missed a whole round of meds for it. The bed was key low and my tray was high and no one would ever help me eat so I lived off jello and applesauce for days on end. A doc doing rounds once I pleaded with him something was wrong with my chest and ribs he informed me that it was all psycho semantic because of my anxiety. I would lay in bed balling my eyes out pleading for help and was ignored. I felt like when they were annoyed with me they ignored my nurse calls. They put me on a bed pan even though I told them my spine needed to stay straight and was really painful, but would still leave the room for 20-30 minutes before coming back, sometimes I would be covered in my pee in a soaking bed for extended periods of time. I was continually yelled at to calm down instead of being talked to decently just upsetting me more and it was hard because I was in the most severe pain imaginable and was being completely ignored. They refused to help find me a regime that would help or even bed exercises even though I was promised a pain management team for 3 days. I eventually asked for an adult diaper and after the first time using it I was told I really needed to learn how to use the bed pan because she didn t want to change me again. Which made be feel more humiliated than I already did. The day before they kicked me out I started shaking and become non responsive because of the amount of pain ( a seizure was ruled out). They eventually forced me out even though I was still pleading with them something was wrong. I screamed in pain the whole time being wheeled out of the hospital. I had to use YouTube to teach myself the proper way to get out of bed and roll, which I still can t do because Of the extreme amount of pain i am still in. Through others experience I have been self diagnosed with costochondritis and treating with anti inflammatories since I was only given them once the whole week I was in the hospital.
I have never felt so bad about a hospital stay or procedure as I have with this one. I was left crying in pain for most of my stay, ignored, made to feel like I was a liar and a junkie, and completely pushed aside. Not to mention in the week I was there not once was I offered a bath or my hair to be washed. It was the more de humanizing experience of my life. I will NEVER return here for medical care.

Staff is very attentive and helpful. Gives you great piece of mind when you have a loved one staying here that they are in good hands.

This is not my first time in Harris Methodist Fort Worth and some of my other stays could have been better. But this time was for a umbilical hernia that needed surgery immediately. Couldn't ask for better care. Nurses and Techs have been outstanding. Some of the food could have been "improved on". But overall I'm quite happy with the experience.

The worst experience ever. If could give them no stars I would. My daughter suffers from an auto immune syndrome called CVS since a young baby. Everything was going well at least thats what I thought, but once they found out that she has smoked mariguana before not even recent the student nurse and one of the nurses and the Dr. belittled us indirectly and miss treated my daughter by denying her pain medication after we had been asking for something to help her with the pain and vomiting. The student nurse said we placed the order but we have to wait. They didn't give her pain any medication until almost 3 1/2 hrs of being checked in. They only gave her phenergan after she past out from the pain. Then she had the urgency to use the bathroom and was told no by the nurse and said you're going to have to use the bed pan after what just happened you're not getting up at all. From what I know and found out the nurse couldve helped me walk her to the restroom or wheel chair but nope no kindness whatsoever. Now the Dr. Disney came to give me the diagnosis received a call on his hospital phone in regards to another patient and left our room and never came back afterwards. I will be submitting complaints over this hospital and the staff

Katie I have responded what you asked me to but I haven t gotten an email back from you yet at all?

If I could give them 0 I would if you have elderly family members or members who can't speak for themselves don't take them to this hospital and expect that they will treat them with care I will use All saints next time.

Oh gee! My daughter and grandson were involved in a car accident and were on our way to the hospital now. I pray we don't have a bad experience .

Actually had a great experience here for the labor and delivery of my son this week. Everyone has really gone above and beyond for my newborn in the NICU and I wish I could remember more names to give but one I will never be able to forget was my first L&D nurse Jill O. She was just amazing and definetly deserves a raise lol.

Labor & Delivery is AMAZING! Upon the beginning of my induction, I was immediately welcomed and comforted with the immense friendliness, courtesy, and support. Every nurse that took care of me were VERY knowledgeable in literally everything I asked regarding process down to caring for my baby. When I found out I had to get an emergency c-section, I balled. But the comfort and reassurance I received really pulled me through it all. It was scary in the beginning, but there was even someone there next to me the whole procedure. The post-partum care has been by far- OUTSTANDING! EVERY nurse cares for my every need and the needs of my baby.
They re all so knowledgeable in breastfeeding that by the time I spoke to the lactation consultant, I had no more questions as they were all reasonably answered. Any questions I have regarding baby and me, they don t hesitate to answer. Not one nurse failed to answer any of my questions.
A plus is that every nurse has even been just as attentive to my family staying here as well. After the procedure, of course I had to walk. Just walking the halls, other nurses were cheering me on and congratulating me with my new baby. The atmosphere, support, and care is just phenomenal- I could go on & on!

If you re looking for a hospital to give birth at- THIS IS THE ONE!

I delivered my son here in October of 2017. I was very excited to deliver here because I was under the impression this was the best hospital to deliver at. That wasn t the case for my family and I.

I was induced and the admitting nurses on the labor and delivery floor were good. They were sweet and had very thorough communication. I ended up needing a c-section because of the size of my baby, non-emergency. My anesthesiologist was great! Steve was his name I believe. He was so, so friendly. The assisting surgeon and nurses in the OR were amazing! They let my mother come in the room, along with my husband, to see the birth of her first grandchild. They even took pictures for us, it was great.

My terrible time with this hospital begins in recovery. For whatever reason, the questions you answer on patient history after being admitted, do you drink? Smoke? Drugs? Etc, were put into the system INCORRECTLY.

My file reflected that I drank daily throughout my pregnancy and smoked marijuana. WRONG and WRONG. I had an incredibly healthy pregnancy, zero complications! And birthed a 10lb 1oz, 22inch healthy, beautiful baby.

This led to my recovery nurses to be incredibly cold to me when we first went upstairs! It was late at night, and they came in the room saying they were taking a stool sample from my son. Did not explain why, did not give us a chance to ask anything. They immediately went over to my son, unswaddled him, and took his diaper away. They were so incredibly rude, I felt like I had done something wrong. Not a good feeling for a first time mom, a few hours after delivery! Being first time parents, neither my husband nor myself had enough courage to stand up to the nurses and ask what they were doing, we just figured it was normal protocol.

It was not until the next day that I found out about the incorrect information on my file, when a different nurse brought it up. I told her none of it was true. She said she would fix it. It was never fixed the entire time we were there!

As far as the recovery nurses go, there was maybe 1 nurse in my four days that we liked. This is supposed to be the best hospital for moms wanting to breastfeed: that was not my experience. I received mixed information from each nurse about the best positions to hold my son, how best to get him to latch, etc. One nurse brought me a breast shield to feed my son with-THIS WAS A HUGE MISTAKE. He was not able to latch naturally from the moment I did this.

After talking to the lactation consultant she told me that was absolutely not necessary. IF YOU WISH TO BREASTFEED-LISTEN TO THE LACTATION CONSULTANT, NOT THE NURSES.

MY WISH TO BREASTFEED WAS DESTROYED BY THIS HOSPITAL.

I was crying to get out of this place. I wanted to leave so bad. Pain management here was terrible, bedside manner was horrible, I wanted to take my family home! I wish I would have discussed my experience at that time with the director of the hospital, my only focus at that time was getting my family home.

I will not be delivering at this hospital in the future.

I walked into this hospital to visit my aunt, and literally felt my jaw drop at the amazing concept that is the hospitals interior! Even now I can barley begin to explain how beautiful this place is (it looks nothing like my version of a hospital.)

The best part however was how happy my aunt was with the care she received at this facility. Every staff member she encountered treated her with the utmost respect and made her health their primary concern.

I come from New Jersey, so I'm used to hospitals with cheap seats, and claustrophobic floor plans. I've never seen a hospital with leather chairs, fireplaces, escalators, and high ceilings that could make most churches envious.

As if that interior isn't amazing enough there is also a gym with floor-to-ceiling glass, stunning gardens, fountains, lighted ceiling ornaments (shaped like giant gleaming birds), and wall murals. The hospital gift shop stocks an array of items that would make the perfect gift. Including an entire display of small tokens (animal shaped or coins), that can serve as good luck charms (they can certainly help to lift your loved ones spirit).

Even the bathrooms in the lobby are massive in comparison. I'm not used to hospital restrooms that accommodate more than a single person (nearly every bathroom in our hospitals are single patron only).

My mother was in one of the nicer hospitals NJ had to offer a few years ago (Morristown Medical Center), and that hospital doesn't even begin to compare. On a scale of 1-10 compared to the hospitals in my state. I can honestly claim this hospital is a 20 (it's literally that nice!)

They always listen to me and treat me with respect.

Nobody smiles at this hospital, if yall hate your jobs, Just Quit, then on top of it, we have been here 2 hours, finally get moved to a room, I should be the one, not smiling...So Smile!!

Asked to speak to pt told phone in room could not be called if the pt cant get the phone. Ask to speak to house sup. Transferred. To charge nurse who hung up on me. Called operator and he would not page the house sup until i explained my complaint. House sup didn't call me back. Currently waiting on the phone 1hr 15min and no nurse for pt has responded. Pt current bp 130's over 100's. Apparently thats ok post heart attack today and one a month ago. They really should have no stars.

The care coordination at this hospital is abysmal. My mother had two recent stays after a stroke and both times the left hand never knew what the right hand was doing. We waited more than 6 hours for a discharge due to numerous delays and miscommunications. And no one is able to help you, even if they appear willing, which is also quite rare. And if you need help on the weekend, you are completely out of luck. Anyone with any authority works 9-5, Monday through Friday. If your parent gets sick, I recommend you choose another hospital. Otherwise, you ll have to get used to a lot of lost sleep and frustration caring for your loved one.

Honestly the entire experience was mostly good, but the behavior of one of my L&D nurses brought this down to two stars. Just thinking about how she treated me leaves a sour taste in my mouth, and it's been five months. My postpartum care was great, and the anesthesia and pain control is top notch. The midwives are amazing! I would never come here again though, I'd fear getting that same L&D nurse. Oh, and one other thing...the person who transported me out to my car when I was discharged said that I shouldn't breast-feed in the lobby because there might be children present . Some education may be necessary in that department.

I m sorry this was not the exact location I thought it was.

Rudest security ever. They Don t have time to tell you where an entrances is.

I'm only giving 1 star just to comment, if I could I'd give it negative 5 stars. 15yrs ago this was the go to Hospital with top notch Dr's and Nurses. Over the years and my wife's multiple Hospital stays I have seen this Hospital go down hill drastically. The Dr's and Nurses now are not competent enough to care for a hamster. I have seen them make so many mistakes between misdiagnosis and giving wrong medications to my wife that I literally have had to call them out on and argue with them to get things corrected. I have also literally dismissed Dr's while my wife was hospitalized several times and request a different Dr to take over her case.
Since Covid, the visits my wife has had at this Hospital Staff and Dr's seem to have no care for not just my wife but other patients as well. It's more like a night club for the medical community to socialize and party rather than care for patients needs. I'm sorry, I know the First Responders are very important due to the Covid and I understand they are under tremendous stress, but the care and needs of patients at Harris is appalling.
Just because my wife has preferred this Hospital in the past because she's been cared for greatly in the past and is comfortable in familiar surroundings, you can bet regardless of any future medical needs, she will never enter this place again.

I unfortunately had to go in to emergency room. Everyone was great,friendly, thank you Dr. P. And my nurse Florine.

Visited the ER with my husband and we had amazing service! All the staff is very friendly and polite. They took their time with each patient and truly listened to us. Very organized, quick and efficient. Very happy with the care we received!

Went to the ER to see my grandmother, she's 83. There's a security officer along with an admissions lady sitting at a desk as soon as you walk in. I go to her ask to see my grandmother she then instructs me to speak with him. He asks me her name, then tell me because sh'e not in a room I can't see her and have me wait in the waiting area. I waited for an hour and a half and had to leave (i had to go to work). I then called several hours later to check on her and was told that she was discharged. I then asked if it was something new to where you can't see the patient if their not in a room and was told no, you could've went back. Frustrated, I called to spoke to the switchboard and the lady was rude as hell. The worst customer service ever!!

Very poor. Security personnel of the hospital were very inconsiderate and lacked any empathy for me and the situation I was in being in the facility after 9pm.. The security staff were rude, confrontational and unwilling to work anything out for me so that I could get back to my husband who was in recovery for over 4 hours that day. Poor treatement of visitors.

I was admitted Sunday and just got word that I will be leaving today. I cannot leave before thanking each person individually and express my gratitude. From the moment I came in I was treated with kindness and passionate nurses who have kept me comfortable and at easy with this whole process. I wish I could have taken other names down but at the time I was not in a position where I could have thought of it.

Special thank you to the following nurses:
Sunday night:
Priva
Adam

Monday morning:
Allison
Ariana

Tuesday:
Constance
Tami

Wednesday:
Dallas
Yessenia

Neurologist: yamini chennu md
Dr rizvi
Dr Chennu

Thank you all for your kindness and dedication to ensure all your patients are cared for. I won t be taking my health for granted and I hope to never see you again unless it s at the grocery store lol.

I came to this ER even after reading the bad reviews and I made a mistake. When I showed up my blood pressure was at 231/111. I was given an IV but with no meds. I told them I had a severe headache and severe anxiety. The doctor came in and literally spoke to me for less than a minute. He gave me two pills and sent me on my way. I left with my blood pressure still being in the 170 s and still with bad anxiety and a headache. I ve never left an ER feeling worse. The doctor was negligent and it was very obvious he didn t give a damn about me or properly taking care of me. The only good part was the nurse was amazing and so kind. But I would still never come back here and don t recommend anyone else to it you want any kind of decent care.

If I could literally rate this hospitals E.D and OBS unit ZERO stars I 100% would. My situation is far too lengthy and personal (i.e I'm not going to spew my medical problems on the internet) to go into detail but my husband and I plan on taking legal action against this horrendous, 100% desensitized and negligent facility. And before whatever person that works for this company gets on here telling ME to contact THEM regarding this, I've already taken your survey and left my full name and contact information and my issues are far beyond what a "follow up" nurse can do or even cares about for that matter, as already discussed with the follow up nurse that did call. But no worries, my complaints will be making their way straight up to the CEO (and this companies fancy lawyers, I'm sure). DO NOT GO TO THIS WORTHLESS E.D. I've worked in the hospital field for 12 years and they absolutely picked the WRONG PATIENT to belatedly neglect. And lucky for me I have the medial records to prove it.

My pregnant wife just left the ER there. She was not feeling well and decided to go get checked out to make sure everything was ok. The entire staff was rude and unprofessional. The nurse screwed up her IV and complained about my wife telling him where the IV should go. He doesn t listen to her and what do you know he hurts her causing her to bleed continuously. He also tells her to take her sports bra off Incase they have to do an X-ray but HELLO SHE IS PREGNANT so there won t be an X-ray. The guy was creepy and made her very uncomfortable. Luckily I was not there Bc that would not have been tolerated. She s now on her way home and in pain still Bc she had to leave it was so bad in the ER. Spent over an hour waiting to get a pelvic exam. What a great way to treat a pregnant woman. Unbelievable

Very blessed with the treatment they jave given my dad the last few months!!!

This hospital absolutely sucks.. I will never go back again

The entire team in Neuro ICU took great care of my mother. I am so thankful for the care and compassion shown to her and my family. Dr. Shakir, Dr. Osmund, Nurse Carla, Nurse Emily, Nurse Emylie, Nurse Peyton and Ryan, just to name a few. Excellent Staff! Thank you!

Not as good as they think they are. Routinely looking at the wrong things to address. Can't see the forest through the trees. Lol.

After almost an almost 24 hr stay that wasn t even necessary, I have to say, I don t think I d ever return to this hospital for any type of emergency. We d been so happy with the SW location, but the experience was a 180 here.
The intake staff were completely callous to the fact that my boyfriend was throwing up blood.

The ER staff were lovely, but not good listeners. The solution that discharged us was something that should have been offered before we were admitted overnight.

The only reason I m leaving any stars is because an absolute ANGEL of a woman named Mary, I believe she was a nurse at the hospital, bumped into me in the lobby while I was looking rather lost and when I explained my car was across from the ER and I didn t know how to get there from Richardson Tower, she drove me over there. A complete stranger. Her kindness and generosity was flooring and I m just so grateful to have met her. Thank you, Mary. I can t thank you enough for your help after a very emotionally draining experience. You are a saint.

BLACK PEOPLE DO NOT GO TO HARRIS METHODIST HOSPITAL,THEY. WILL NOT DO ALL THEY CAN FOR YOU!!(FORT WORTH)!!!!!-