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C
3 years ago

I have to go to school to study English. So I got ...

I have to go to school to study English. So I got to know the day care and came here.
On my first visit she said to me, "you have to pay the entrance fee,"
so I paid $ 275 with my credit card on September 6.
But because of my financial situation, I could not send my boy there right away and applied for cancellation.
And on September 28 she sent me an email promising a refund.
I waited. The refund did not come.
I called her on October 11th.
She told me that it would be soon.

I explained on September 7 that my economic situation was not good because I have no income since last November.
I still have not received it.
When is my refund going?

Five minus stars

M
3 years ago

Our kids love this daycare -- and so do we. All th...

Our kids love this daycare -- and so do we. All the staff members are friendly and welcoming, and they go out of their way to make every day special for the kids. They plan outings to playgrounds and cultural centres, and they invite parents to special celebrations and give lovely scrapbook-style mementos coinciding with kids' milestones. Communication is great, too, which we appreciate. Most importantly, our kids are enthusiastic and chatty at the end of every day they spend there. We couldn't be happier.

h
3 years ago

Awesome women's organization for Calgary community...

Awesome women's organization for Calgary community. Excellent programs, governance, advocacy and donor events. I'll be a lifelong supporter. Looking forward to seeing the new building in Inglewood.

K
3 years ago

Our daughter has been attending daycare here since...

Our daughter has been attending daycare here since she was 12 months old and is now in the preschool program. I am an educator and early childhood programmer with a MEd, so I speak from experience when I say that the curriculum and approach at the YWCA is world class. Through ongoing professional learning, the staff are constantly growing their knowledge and skills. Their passion for early childhood education is so evident. The children are outdoors and on adventures in the community almost daily (festivals! splash parks! zoo! pet stores! gardens! bug hunts! nature walks! playgrounds! C-train rides--anything the children are interested in, the staff are game to try) When the weather makes it impossible, they are doing yoga, running obstacle courses set up in the classroom by the caregivers, making art, performing theatre, hosting the Library and musicians and magicians and playing, singing and dancing. They have a child-driven philosophy rooted in Reggio and Montessori techniques. I love the diversity of the children and how they are celebrated for their uniqueness. No child is pushed beyond their capability nor is it so crowded that they are ignored. The ratios are great and the children receive a lot of one-on-one attention. The YWCA staff work closely together and make the families and children there feel included in the decision making. The Director is open to feedback and ideas. We chose the YWCA because it was evident on the tour that the caregivers were loving and adored their jobs. Their commitment and loyalty to the YWCA is evidenced by decades of service on the part of some of the caregivers and the hiring of practicum students into full-time positions. The YWCA is their first choice! When a tragedy came to the daycare and the former Director passed away unexpectedly, the staff worked through their own grief to ensure the children noticed no lapse in care, while supporting some of the children and families who were also grieving. The YWCA feels like an integral part of our family and the village that it takes to raise a child. I recommend the YWCA to every new parent I meet because the loving care there helped me feel comfortable with making the choice to leave my baby and go back to work. The icing on the cake is the beautiful new building with all new toys and a purpose built facility based on the needs of small children and the caregivers who work with them. It is bright and beautiful and leading in best practices in education. My child is excited to go everyday and has absolutely blossomed under their care. They even potty trained her when we struggled! What more could you ask for!

G
4 years ago

pretty unimpressed. attempted to get a gym members...

pretty unimpressed. attempted to get a gym membership here but apparently payment can't be processed online if i want to use a debit card? and nobody is there to take payment after 4pm? Not very helpful or community driven when the only people that could use the gym have to get there between 8am-4pm. Decided to go back to repsol instead.

b
4 years ago

Despite repeated emails back and forth, we were un...

Despite repeated emails back and forth, we were unable to receive an agreed-upon refund for two months of fitness facility use:

Despite the ongoing Covid pandemic the facility opened up. we didn t realize we were charged for two months of use until we looked at our credit card statement: The facility used email, and unreliable mode of communication, to notify us that our memberships had been resumed. Like most such emails, these ones were unread.

The community hub manager, Benjimin Smith was not helpful with the situation. Needless to say, we will not be using this facility ever again for any purpose.

YWCA of Calgary

YWCA of Calgary

3.9