Worked with Keith and Arsany to find me a nice reliable car. Keith took the time to show me a few cars and helped me find one I really loved! Arsany and Rick were super nice and helpful getting me financed and Lisa got my paperwork done super efficiently! Overall, 10/10 experience and I ll definitely be back.
Terrible experience would not recommend this place to anybody had a car online I called them a day before and the day after the morning I was coming and they still said they had the car when I got there they didn't have it tried to put me into something I really didn't want end up leaving after 3 hours terrible experience would not recommend this place
Absolutley loved LOVED my experience here. Didnt think i can get approved after 7 dealers turned me down, but these guys did. You've gotten yourself a life-long family member Zeigler of Lincolnwood!
Bill in service is a 10 !!!! Had my truck in service for a while, it wasn t until Bill stepped in until I got an update and complete thorough answers. Needless to say my truck was done very quickly after he handled my account. Nice to know some people still take pride in there job/work. Not easy to find that now a days. Thanks again Bill.
Daniel Perez . Sold me lol
By far I m excited for my brand new Buick 2018
Ask for him he ll help you out !!!
I m in love with my 2017 Infiniti Q50! I can t wait to put a blowout valve and a big turbo! Thanks to Miguel he made my dream come true, I had shaky credit but he reassured me that this would be the best way to build my credit faster! Definitely ask for Miguel when you come to Ziegler in Lincolnwood
I came into Zeigler not knowing what car I wanted, Amadeus took time to help me test drive a few cars , he helped me get a good deal on my new jeep, Amadeus was great his managers were of great help too.
After my second visit, because of small hiccup( navigation sd card). I m happy that I purchase my brand new Enclave here. Big thanks to Miguel and Rick
Thanks to Miguel, I got my very own Lexus IS250!! It s so Damn Bad A!! Definitely ask for Miguel as he will make your experience of buying a car so easy!
Entire process from start to finish was incredible! Jonathan made the process of buying a car very pleasant. If your looking for a great deal and even better service go see the team at zeigler!
These guys are great at not being pushy. This is the third dealer I approached trying to find a specific car for the wife. The first two did not have what I was looking for so they tried to push vehicles in their inventory. I was lucky enough to deal with Arsany. Not only did he have the car I was looking for, he was totally upfront and honest.
great staff and knowledgeable. Jeff helped me get into my new car without any back and fourth. I am a new owner of a buick encore!
My God, what happened to this place? We bought our last Buick here when it was Grossinger's. They worked with us in every way possible over several days, the dealership was always busy the weeknights and weekend days we were there, and everyone was friendly and helpful.
Tonight, visiting for the first time under the Zeigler's ownership after the dealership bugged us repeatedly to come in and consider trading in (we were not looking for a new car, but they were persistent), we could not believe we were in the same place. Ignored at first by almost everybody--even though we were the only customers in there for the first 20 minutes, then they led us through a classic, bottom-feeding routine of trying to push us into a downpayment so they could make money off of our rebate.
Would not work with us at all, lied about rebate arrangements we could clearly see on their computer screen, lied about a car we wanted to test drive having a dead battery, all nine yards. And when it was clear they were trying to work us and we said we were leaving, the salesman suggested we ditch our car in a pond and take advantage of our gap coverage. Swear. To. God.
Read all the other recent 1-star reviews. This is not Grossinger's anymore, not by a long shot. Totally greedy and classless, and it comes right across if you used to be a Grossinger's customer. Don't waste your time. Go elsewhere.
(EDIT: 48 HOURS LATER)
thank you jeff for getting me in my new car today!!!!
Recently got a car from here, love the customer service from Miguel, very handsome and nice. Definitely recommend him
If he s there.
Wayne is such a sweet heart, very helpful and was able to give me a lot of great information. Will definitely be returning as well as sending folks his way!
When i first walked into this dealership i was approached by a salesman who was eager to push options onto me and get me to trade my Lexus in for something they had at the dealership and i did no like his approach. But then Kyle sims approached us as he saw that i was not having a good experience so far and helped me with patience and kindness and allowed me to browse the various models they had available in the showroom. He was very knowledgeable and respectful and took great care of me! It was after i had mentioned potentially trading my Lexus that he was able to give me a quote on how much i could get for my car when trading it in! i will definitely be coming back in the near future when I am completely ready to upgrade to a new Cadillac!
Ray jando was a pleasure to work with. He is very knowledgeable and conscience of the time. made it really easy. I will be seeing him in 3 years when my lease it up.
Very friendly and professional staff. They're not expensive to be a dealership
I spoke with both Vanessa Ruiz and Jackie Pierce and they were extremely helpful! They were great. They answered all my questions and in a very timely manner. Definitely recommend speaking with either of them.
The service admin was able to reduce the cost of my services more that I thought possible. My car feel much better.
Wonderful to work with, customer service at its best, 5 star services
Cannot rave enough about how awesome Darwin, John M, Mike M,and Raffy were. I knew the car I wanted, did not want to waste time and these guys had me out of my old lease and into a new one in less than 2 hours. Mike M stayed late to make sure i understood my new car and their great assistant even helped me clean out my old car. Awesome service, great selection, super knowledgeable and helpful staff...highly recommend Zeigler!
Jeff was Very friendly. Great to work with. Very happy with the deal we were able to make. Love the truck we purchased. Very good working with everyone.
I had a wonderful experience working with Jeff in sales. I came by to browse the available inventory and was pleasantly surprised by the customer service he provided.
I worked with Jeff G, on my recent Cadillac Escalade purchase. I had an amazing experience with Jeff as he made the process smooth and seamless. Jeff s level of professionalism and service were impeccable. I ve never been happier with purchasing a vehicle. I would recommend Ziegler and Jeff to my closest family and friends!
Thank you so much to Scott and Jay for assisting me in getting into in the car of my dreams! Fantastic sales and finance team, everyone is so friendly. I m ecstatic with my new car and the service I received
Great staff. Kiki is a great person and friendly on the phone. Dan conley gave us a great deal and an excellent price. Thanks guys
Horrible experience with the sales department and service department. Sales guy had no idea what he was talking about. Was sold a brand new car which has had several issues and taken over a month to fix with very little coordination or communication from service. Came to the dealer twice to pick up the car when I was told it was fixed to find there were still issues. Twice they said they ordered us mats and after a month no one can even tell us where they are. Tried to contact management and got no response. Would tell anyone not to go here.
Amadeus was a delight to work with. GO SEE HIM FOR EVERYTHING CAR RELATED I LOVE MY NEW CADILLAC
Enjoyed working with Dionte. He s been my car guy for a couple of years! Go to Zeigler Lincolnwood.
Very satisfied with experience at Zeigler. John sales manager gave me a great deal and Cris C. Was professional and courteous. Would highly recommend this dealership.
Jonathan Moscovitch did a amazing job! He made buying a car a wonderful experience. I will be back when my daughter turns 16 to get her a new car with Jonathan.
For the last 5 months I have been taking my Buick Enclave for service at the Lincolnwood location for the same problem. They have yet to resolve the issue after spending a lot of time and draining my pocket and constantly using my warranty. I feel the technicians are not very knowledgeable about diagnosing the car, and make guesses about the true issue, which results in wasted money. I am very disappointed in the service. I really liked Buick, but this situation has made me consider purchasing a different brand for my next car.
Had a good experience with Oscar Martinez. Thank you for your help
Today I worked with Amadeus, he was amazing and explained everything thoroughly so I understood everything very well, he did everything in a timely manner and ended up breaking the record for the most cars sold in a month with this purchase!! With that being said I will recommend this place highly and Amadeus as a consult! You won t be disappointed! Thank you guys again!!!!!!!
Ziegler has treated me very fairly, when I encounter a problem, no question they ate ready to accommodate. I love their service department .
The salesperson who helped me was extremely knowledgeable about the car i m interested in! He was able to answer every question I had, and even brought up things I was unaware of. I would definitely come to see Nick Depalma again!!!
Unprofessional staff and horrible experience buying our xt6. We will not consider them when we purchase our next vehicle.
Miguel was very helpful and patient throughout the whole process. Great customer service
Kyle Sims is amazing to work with. He was not only very knowledgeable and professional but he was super friendly and took plenty of time to answer all my questions. If I ever go back to Ziegler it s because of Kyle. Thanks again Kyle for all your help!
As long as jeff is at zeigler gmc we will shop here for our future vehicles. Best sales consultant I have ever dealt with.
I would most definitely recommend this place.. Very Respectful and Helpful Customer Service. I would give this company 5stars.
I had a wonderful experience shopping at this location. Kyle Sims specifically was extremely helpful and his customer service skills were exceptional. I definitely felt comfortable shopping with him as he catered to my needs as an educated consumer first, making certain I felt assured with my purchase and financing. I would highly recommend visiting The Zeigler Buick Cadillac GMC location and Kyle Sims.
Jonathan Moscovitch is awesome. He actually makes car buying a pleasure. You go in, get a fair price, do the paperwork and get your car in less then an hour. Don t waste your time with anyone else. There is no I have to check with my manager business , no haggling, just great customer service from the minute you come in. I have bought all my cars from Jon for the last 15 years and I wouldn t even think of going elsewhere, and neither should you!
Ray did an awesome job helping me find the truck I ve been looking for. Would definitely recommend! We first looked at it and decided to wait. But then worked with his manager on getting me a good deal. Also thank you jeff the finance manager
Awful service, they never pick up the phone, how are these guys still in business?
Great experience! Recomended. Jeff took the time to explain everything and I am very happy with the purchase of my new Mercedes Benz CLA. Thanks!
I couldn t believe how easy it is to purchase vehicles and thanks to Miguel I am so happy I came to Ziegler him and Rick were both awesome! Thanks guys
Shannon is awesome! Kyle and Lisa are awesome!! Everything was smooth, in and out process for me! Will definitely be back
Ray Janos was very personable, knowledgeable and able to work with me on price.
Kyle sims is the man he s very professional he greeted us with a big smile and was very friendly
Highly recommend this dealer as they made this very easy considering the difficult situation Great salesman who really knows how to treat customers and make them feel at ease. If you need a Sales guy definitely look for Miguel.
I had the pleasure of being assisted by Victor Aviles. He went above and beyond and helped me out every possible way there was, as this was the first vehicles I was purchasing. When we encounter a couple problems he went above expectations to figure and solve everything. Will definitely go back to Victor on any future purchases. He is very professional, and helpful.
Thank you Scott ,Kiki,Rich and Jackie for helping me with my car buying process I finally got my Chevrolet HHR!!! If you are in the market for a vehicle stop in and see either one of them they will gladly help you
Great dealership with great staff. Highly recommend working with Jonathan
Buy a 2013 GMC Terrain with Victor Aviles Thank you very much for the help in financing very good service
Eric in service got my car in for an oil change even though I did not have an appointment. I appreciate his service and courtesy.
I was having problems with the transmission on my Cadillac ATS and needed the recommended 45k services performed. This was my first time at this dealership and my experience was beyond terrible. I live in Downtown Chicago and I made the appointment days in advance so I could have a loaner reserved and upon arriving to my service appointment (today), I was told that a loaner was never reserved and they were unable to provide me one because they were "all out" even though I had an email stating my service appt information and that a loaner was reserved. I had to spend my ENTIRE day at this dealership for only transmission work, NONE of the 45k services were performed. I arrived at 8am and left at 5pm for "transmission work" in which only the fluids were flushed and according to the advisor "all my 4 rims were bent" when asking him to call the extended warranty I had purchased that covered rims and tires he said "he did not have time". The car was returned with 20 miles more than what I brought it in with and my dash cams were obviously disconnected because the outlet was not how I had left it. When looking at my dash cam videos, there was only 2 videos and a huge gap in which the cameras were turned off. In these two videos you can see the technician in my vehicle 1) not wearing any gloves and most importantly A MASK and 2) SMOKING IN MY CAR. Since my vehicle was purchased, NEVER HAVE I EVER smoked inside my car specially because I have a newborn baby, so it is extremely disrespectful and unprofessional for the technicians or anyone to get inside a car that is not theirs and smoke and clearly not follow government guidelines of wearing a mask.
Jeff is by far the best out of state car salesmen I ve worked with! Sent over all the information I wanted to see about the car and was very efficient no phone tag or any hidden fees overall I d highly recommend purchasing from Jeff @ Zigler
I would highly recommend Matt a thousand times if I could. He knows his work very well. He has wonderful customer service skills, very kind, postive attitude, and a active listener. Please see Matt if you need a vehicle. He works with all kinds no matter the situation.
Team is very friendly even if they are not assisting you. Francisco is attentive and does follow up after purchase. Derek was very friendly and accommodating. Mike super helpful in setting up the vehicle. Service team in the back was a little unorganized.
1000/10 , I was so upset because I did not know what vehicle I wanted and Miguel was able to help me find the perfect car! I ended up getting a Buick Encore GX! At first I hated Buick but once I got inside of it and drove it I instantly fell in love !
Their customer service is way beyond what you would receive at a dealership. Steve Foresta and his team work hard to ensure their customers are priority 1!
They are all deceivers. This is the same Grossinger. I do not advise you to go to them. They are all scams. We were deceived twice!
I bought the exact car I was looking for from their website. My salesman Luke W. was very helpful, not pushy and amazing all around, the manager Joon C was very willing to work on the pricing and came to be a fair and happy deal. Derek M the finance manager was so friendly and so quick to get the paperwork filled out. We were there about an hour and a half all together with the test drive. This place is amazing and will recommend to everyone! Thank you Zeigler and everyone who was so accommodating.
Altogether, great team! I did not come to Zeigler expecting to buy a car but could not resist with jeffs great and friendly service! So excited to have found exactly what I was looking for at the right price! Many thanks to the entire team!nick and keith
I was nervous about purchasing a new vehicle and didn t know much about car buying but Miguel made the entire process truly enjoyable. He was so helpful, knowledgeable, and charming. If you re looking to purchase a car I would highly recommend asking for Miguel!
Miguel and Rick were awesome to conduct business with and are very polite and professional. Highly recommended purchasing a vehicle from here.
Had a great experience buying an Acadia, the manager Arsany took very good care of us. Very helpful, I ll buy all my cars from here!!
jeff spent all day on a Saturday to help me pick out the perfect truck I couldn t have done it without him he was a huge help
Francisco was super helpful in helping me find my dream GMC Terrain. He listened to all my concerns and made sure they were met. I had a previous experience at another dealership where I was sold by the sales person. I wanted all wheel drive and was told an all terrain car. It was just front wheel. Not here Francisco made sure he used terms I d understand and due to my previous experience elsewhere was even more sensitive to anything I might not be understanding fully.
Deallan and Jonathan were great! Really helpful and honest. Especially with the pandemic situation, they are very accommodating.
Good price and good service. Thanks Oscar Martinez.
Carlos was Great! He answered all my questions, dealt with my indecisive behavior and made sure that I was going to walk our with my Brand NEW 2020 Buick Encore GX! By the way I LOVE THE CAR!!! Carlos , Jonathon and JP were patient, honest, and determined to put a smile on my face. I traded in my Alfa Romeo , even though the demand for that vehicle in Lincolnwood is low for that type of vehicle they made it happen. Gave me a great deal on the trade in and I AM SO HAPPY TO BE OUT OF A FOREIGN VEHICLE! I gave them a price i wanted to be at per month and they did my wallet even better. Thank you guys again for putting in work for me!!! I APPRECIATE IT SO MUCH !!!
Jonathan was amazing! He cared about our needs and patiently worked hard to get us exactly what we were looking for. Thank you!
Jeff Quiddo! Was the best salesmen in the world. This is my 4th car from him. He always serves with a smile his knowledge of serving the public is awesome. If you are in the market for a new car Jeff is your guy.
Thanks
Even though I was unable to purchase, Matthew was all ears and knew exactly what worked for me by just paying attention to everything I said. My next purchase will definitely be with Matthew.
The salesman at Ziegler, was very professional and appeared to care about you as a person. My salesman Raymon, was friendly and helpful. I have told family and friends about the great experience I had at this dealership. The finance guy Frank, was friendly and helpful as well. Thank you
Oscar was very helpful respectful knowledgable and open to my needs he was very courteous timeful and very patient throughout the transaction and make sure that if I needed anything else to let him know I appreciate that very very much
Jonathan Moscovitch was absolutely amazing. Couldn t have asked for a better salesman. Would recommend him to anyone. Thanks Jonathan!!!
Jonathan Moscovitch is everything you would want on a salesman. Trustworthy, honest, and always willing to go the extra mile. He help me get the color, vehicle, and price I wanted for my new truck. Will be a repeat customer for years and years to come. Thanks Jonathan
I really appreciate the gratitude of the company and it s employees. Dionte especially, he made sure I was happy financially and I got the car I wanted. I will definitely refer you guys . Thanks again
Very pleased with my visit and service to my car, my problem was resolved and the person that helped me out (Bill) was outstanding!!
Absolute GREAT dealership! Everyone was friendly and efficient! We started the deal over the internet, were contacted by Jeff via telephone and had the deal finished in a matter of a couple of days! This was, by far, the EASIEST deal we ve ever made! I HIGHLY recommend Jeff and his team! I honestly hope to never have to deal with another dealership other than Zeigler! The only other person we dealt with was in insurance and unfortunately I don t remember his name but he was just as great as the others reviewed below!also thank you rick for getting me a great rate
After 3 different dealerships and many different faces. I found the car in really liked at the price I wanted. Thanks for your help oscar martinez
I had a wonderful experience! Tony communicated with me every step and I was very comfortable with the recommendations, the thoroughness of his reports and he kept me posted on progress throughout the day. Thank you!!
Keith was awesome to work with, very knowledgeable, professional and highly recommended! Thanks!
Ringo,
This is my second vehicle from this dealership from ray jando. I can not say enough about the professionalism and friendliness of the entire staff from my salesman to the service department. Thank you for making an easy choice for a new vehicle You guys Rock! thank you ray!
Had a great experience with Oscar Martinez. He was very patient and knowledgeable. Will definitely recommend to family and friends
Wow, where do I begin? Ok, let's just say I've bought 6 cars so far in my lifetime and I'm 52 and this had to be the FAR WORSE car buying experience I've ever had new/used!
They lie and make false promises so don't trust them for they are nothing like the previous dealer.
Go buy a car anywhere but at Lincolnwood Ziegler!!! If I could give them - I would it was that bad.
I went to buy a car for my daughter and they had the car I bought for 5 days and when I brought my daughter (who was so excited with her big RED BOW) she left crying cuz it's wasn't ready when they told us to come pick it up. So sad and they didn't give a f#@% and just said "we'll call u when it's ready" and just walked away. Just horrible overall customer service! Nick our Salesperson and Joon the Manager could use some customer service training. The only guy who went Above/Beyond was the finance guy Derrick and he was the only one who looked sad when he saw what happened but couldn't say anything...he was the Good Guy.
Really find somewhere else to buy a car you'll thank me later for writing this HONEST review.
Jeremy is the best. Communicates and let s you know what s going on. Thank you
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