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M
3 years ago

From the salesman Jim Nobbin and the excellent exp...

From the salesman Jim Nobbin and the excellent experience that he provided to us to Sandra Hoffman who explained all our options to the delivery of our new truck we were extremely pleased.

C
3 years ago

One of the best dealerships I have ever had experi...

One of the best dealerships I have ever had experience with. The sales could have been just a little more knowledgeable of the features on the vehicle I was purchasing. Other than that, extremely positive experience.

W
3 years ago

When I entered your Dealership, I was not planning...

When I entered your Dealership, I was not planning on purchasing a car immediately, but after taking the Cruze for a test drive and the expert knowledge of the car from Wayne and Mary-Anne, I was very happy to decide that the price and time was right. I am 100% sure that I bought a great reliable car, which is what I always shop for.

M
3 years ago

I have been corresponding with Jim Nobbin for the ...

I have been corresponding with Jim Nobbin for the last month. This was my first time purchasing a vehicle from a dealership that's a three hour drive from my home. I took a leak a faith in Jim and certainly do not regret my decision whatsoever. Jim was extremely courteous, very laid back and easy to deal with, was prompt on returning my e-mails and answered all of my questions honestly.

Buying this truck is by far one of the best choices I've ever made and do not regret a single thing. I surely will be looking to Jim in the future.

S
3 years ago

Purchased a new 2018 Chevrolet Traverse Redline fr...

Purchased a new 2018 Chevrolet Traverse Redline from this dealer. This was a very difficult vehicle to find in this colour and trim. We drove just over 60km to this dealer and was very happy with the support and professionalism of this dealership. A special mention to our sales representative Tyler and and sales manager Mike.

L
3 years ago

I was hours away from signing for an Audi Q7 when ...

I was hours away from signing for an Audi Q7 when my son, who swears by North American made vehicles, took me to Georgian Chev. He introduced me to Warren, who had sold him a vehicle approx. 6mo s earlier. I am very skeptical of car salespeople and was preparing myself for pushy sales tactics or criticism of Audi. Neither occurred. Warren was warm, approachable, honest, knowledgeable and put me at ease right away. He took the time to learn what my vehicle needs were and showed me a Yukon Denali. I sat in one and immediately knew I wanted it. I bought it w/o even test driving. No regrets that I didn t get the Audi and would highly recommend Warren going forward. In fact, I already have and a coworker is now actually going through Warren s son Mark in helping her buy a new Silverado pickup.
I live in Newmarket and will continue going to Georgian Chev for my inspections and servicing. Will be great to be able to keep saying hi to Warren.

R
3 years ago

I had my Cruze in at the end of November for its 4...

I had my Cruze in at the end of November for its 40,000km service, oil change, install my winter tires for the season, and to check my brake pads as my brother (an apprentice mechanic in his final year) had noticed that two of my brake pads had cracked and he said they should be replaced. The staff were friendly and curteous to book my appointment.
I happily dropped my car off at 10 am on the scheduled day, knowing that my car was in good hands. I was told that it should only take a few hours.

It wasn't until around 4:30pm that evening that I received a phone call. I was addressed by "...there's a big problem." My heart dropped - what could be wrong with my 2014 Cruze? I know for certain how expensive cars can be. I took a deep breath, prepared for the worst, and asked what the issue was. What came next was humorous to the service advisor: "Your car hasn't gotten into the shop yet. Can you leave it overnight or drop it off again first thing tomorrow?". Really, is it that funny to interrupt your customers while they are working to pull a joke like that? I really was not pleased.

Strike two came the next day: I get a phone call before noon, this time about the cracks in my brake pads. I was assured that they "should be fine for another 40,000 - 50,000km." I asked that they be replaced anyways. "It's not covered under your warranty anymore. They shouldn't need to be done." I insisted, willing to pay; I understand the issue is not emergent, however winter is coming up and the last thing I need is something to happen when I am out of town. "Nah, you really don't need to." Again, disappointed, I said that I would take it to the shop my brother works at and he can replace them; I was promptly told not to mention it to my brother.

You would hope that a dealership at least has your best interests and concerns in mind - usually they scalp you for every penny. I was willing to throw money at them to have a simple issue fixed but was turned away.

I have rated them 2 stars - at least they changed my tires and oil.

C
3 years ago

Just attempted to call service got some random per...

Just attempted to call service got some random persons voicemail then I call back and get hung up on. After reading all the reviews on here I'm curious as to how Georgian chev is still I'm business.

p
3 years ago

We just purchased our 5th vehicle from Cole and on...

We just purchased our 5th vehicle from Cole and once again he has gone above and beyond any and all expectations. Cole makes the chore of buying a vehicle an easy breezy experience. Thanks again for all of your help.

Paul.

S
3 years ago

I bought several cars from Brad Mullen at Georgian...

I bought several cars from Brad Mullen at Georgian Chevrolet and each time the experience has been fantastic.
Brad is so helpful and knowledgeable about the GM products as well as the competition. He works hard to make sure we are completely satisfied with our choice in a vehicle.
If you are in the market for a new vehicle I highly reccommend going to see Brad Mullen at Georgian Chevrolet.

B
3 years ago

We had a very bad experience with buying a vehicle...

We had a very bad experience with buying a vehicle there. We were told our SUV was all wheel drive so went went over our budget and purchased it. When we realized shortly after we got it that it was only 2 wheel drive we inquired as to what could be done. We were told that there was nothing they could do because "you got a good deal" but they would give us a good trade in price if we wanted to trade it in. Thanks a lot Shaun for continuing to give car salesmen a bad name.

Y
3 years ago

I purchased a 2018 Chevrolet Malibu August 25/2020...

I purchased a 2018 Chevrolet Malibu August 25/2020. The sales person was most professional, yet friendly & helpful. My overall experience was
pleasant.
When looking at the vehicle I had purchased on the Georgian Chevrolet site, under "disclosures" it clearly states that gas is included in the sale price as is the Admin fees. My bill of sale states the opposite. I have been charged $45.00 for gas, & $399.00 for Admin. fees. I shall make a telephone call regarding these two charges sometime later this morning.
Overall, the experience I had with Georgian Chevrolet was excellent.
Thank you again, Tyler
C. Aspinall
Also..when I got the vehicle home, I discovered that I did not have
an owner's manual. I called Tyler about this, & he said he'd locate one
for me, & let me know when I could pick it up. A week has gone by,
& I haven't heard anything. A few moments ago, I called the Dealership yet again (1.44Pm Sept. 4) & the gal on the phone said she'd contact Tyler about this & have him leave the manual for me at the front desk for pickup. I suggested the manual be mailed to me rather than me having to drive to the S. end of Barrie. If I had to order a manual, it would cost over $200. as it comes from the U.S., & goes through 3rd parties, etc. Not good. I need the manual in order to understand the workings of the dash, etc. rather than looking things up online. This has put a bit of a damper on things for me.

F
3 years ago

Wayne and Richard were excellent professional guys...

Wayne and Richard were excellent professional guys! It was a pleasure to do business with the two of them. They make you feel like family! Thanks so much guys!

John and Nevia Da Silva - we love our 2019 Chevrolet Equinox!

D
3 years ago

Excellent service a dealership that has it all fro...

Excellent service a dealership that has it all from Tim in service to Warren in sales I enjoy every time I deal here. Thanks to all the staff at Georgian Chevrolet for the outstanding service I receive every time .

S
3 years ago

I took my Cruze in this week for a repair and was ...

I took my Cruze in this week for a repair and was extremely impressed with the service. Laura was especially kind and accommodating. The communication back and fourth was very prompt and professional. I didn t have to wait around for a call back. She kept me informed the whole time which was really helpful. Very nice environment and I highly recommend this dealership.

D
3 years ago

This is the third vehicle I have purchased from Ge...

This is the third vehicle I have purchased from Georgian Chevrolet. I will continue to be a loyal customer for many years to come. Thanks to Mark and Wayne for a great vehicle ( GMC SIERRA ) at a far price .

S
3 years ago

Always a pleasure shopping here. My father goes th...

Always a pleasure shopping here. My father goes through Larry Moffat every time, and even though there is a language barrier Larry is patient and thoroughly explains things to him. He won't go to anyone else, or buy any other vehicle unless it is a GMC. He is in love with his new Canyon=)! Thanks Larry!

3
3 years ago

I bought a 2015 Canyon a few weeks ago..took it fo...

I bought a 2015 Canyon a few weeks ago..took it for a test drive and askedthe salesman Cole, why it was so loud on acceleration and was told 'that's the way they build them' ..my fault for not taking it on the hiway so i could hear the engine drone on..shocker i was lied to by a used car salesman..the intake was modified and was not informed of this.
The back window leaked and had been doing so for some time as the headliner is stained..who knows what is going on behind there with mold or rust.so much for the insection they brag about, my calls were not returned by the salesman,..

I
3 years ago

Recently we have had car trouble, with our only fa...

Recently we have had car trouble, with our only family vehicle, the staff at Georgian went above and beyond to get us back on the road. From the Appointment Coordinators, to the Service Managers, it was a fantastic experience. We appreciated the experience so much, that as we expand our family with a little one of the way, Georgian Chevrolet will be the first place we look for a new vehicle. Thank you, all!

a
4 years ago

Had to get out of a shady lease agreement with For...

Had to get out of a shady lease agreement with Ford that put myself in a difficult position. Luckily the salesman Alex at Georgian made it very easy for me to get into a new vehicle. He was professional and passionate about his line of work. Its nice to work with people that take the time to care about the customers needs. I couldn't be happier with my new Chevrolet. Thank you Alex!

C
4 years ago

Cole Edwards was incredible to work with. He liste...

Cole Edwards was incredible to work with. He listened to exactly what I was looking for, and put me in the perfect vehicle. I had shopped around at other dealerships, but this experience was by far the best. Everyone that I have spoken to and dealt with have been genuine and courteous.

A
4 years ago

I recently purchased a 2018 GMC Sierra from Georgi...

I recently purchased a 2018 GMC Sierra from Georgian, the service I received from Shaun Ivans was great start to finish. Shaun is a veteran salesperson, very knowledgeable on the products he is selling & made the process comfortable & easy.
Thanks Shaun I will definitely be back for my next truck !

D
4 years ago

I don't even know where to begin to express my dis...

I don't even know where to begin to express my disappointment thus far. It all Began on pick-up day when Georgian barrie ran over two hours behind our scheduled pick up and made us late for our own gender reveal party. After owning the vehicle for only three weeks we could see where the clear coat was already starting to come off of the paint. At this point I sent an email in regards to my 30-day exchange privilege or to have my vehicle repaired. They of course chose to try and fix the vehicle free of charge. After receiving our Suburban back it was very evident and clear the incredible discoloration that they painted on the rear driver side door wasn't even close to the same color as the rest of the vehicle. Georgian did not colour match the paint. I then sent pictures and another email in regards to the door which they then offered to try and fix again, before it returned I also noticed the clear coat coming off the front bumper and what appeared to have other small spots on 90% of the suburban, again they offered to paint and repair free of charge. This appointment was scheduled a week in advance and when arriving; Georgian
did not even have a loaner vehicle they had told me I would have while my expectant wife and kids had to wait until Georgian called around Barrie to locate one. This time Georgian had the vehicle for two weeks. In the 6 weeks we have now owned our new vehicle it is spent three of them down in Barrie at their shop. There's been no compensation for us traveling from Bracebridge to Barrie on multiple occasions for them to try and fix this and us having to take time off work. We went down today to pick up our Suburban again, the front bumper which was supposedly just repainted is covered in scratches, and there's also now a large run of clear coat on the front quarter panel and obviously looks terrible. I have now paid an incredible amount of money and had more trips to Barrie in the last 2 months then my entire life. I am so dissatisfied with my vehicle and the experience I've had so far with the customer service and professionalism at Georgian Barrie. Now I am supposed to be getting a phone call on Monday as to where we are going to go from here. I am just so frustrated and annoyed that I don't know that we can carry on driving our vehicle back and forth for the next six years until they can finally fix the problem. If I have to write this review every single day for the rest of my life until they get my point or until this doesn't happen to someone else again then that's what I will do. I am so incredibly unhappy with the events that have transpired with Georgian Barrie.
Thanks for the read....
Dave Wright

S
4 years ago

I was more than difficult during the whole buying ...

I was more than difficult during the whole buying process, but my sales guy, Mark, was extremely professional and polite and got me an amazing deal on my new truck! I'll definitely be referring all my friends to Georgian Chevrolet!

K
4 years ago

We bought our truck here a year ago and the people...

We bought our truck here a year ago and the people were so friendly. We continue to go there for our oil changes and other needs. They go above and beyond our expectations. My husband jokingly said to the guy that when he was finished the oil change he could wash the truck too, when we got back he had washed our truck and vacuumed off our floor mats. This is real customer service. Thank you. Everyone should go here.

R
4 years ago

Thanks again Corey for the amazing service! We jus...

Thanks again Corey for the amazing service! We just purchased our second truck from Georgian and we are extremely satisfied. Corey always keeps us in the loop and always on top of communications. Will be back to purchase another one in the near future!

A
4 years ago

I just bought a car from Georgian Chevrolet and up...

I just bought a car from Georgian Chevrolet and up until this point I had nothing but problems at other dealerships. Pushy sales people, unhelpful/rude staff, and overall just a daunting experience that ultimately took away the fun of getting a new car. In fact, I didn't want to keep trying because I found it just discouraged me as I was getting nowhere. Then I stepped into Georgian Chevrolet and was greeted warmly by Jim Nobbin. What ensued from there was a seamless, smooth, quick and pleasant process. No unappealing sales tactics used on me. No pushiness. He was very knowledgable and appreciative of the fact that buying a car is an important process that the buyer should enjoy. Another thing I enjoyed was that he never insisted on coming along for the test drive. He gave us the time and space to form our own opinion of the car, and never coerced me into a decision. Within days, I had my car! He was even able accommodate my wishes and bump things up by a day so that I could enjoy my new vehicle on my day off, before the weekend. Would absolutely recommend to anyone who wants to avoid typical cringey salesman behaviour! Honest and genuine service all around. Thanks Jim!!

A
4 years ago

Georgain chevrolet is a trusted place to both buy ...

Georgain chevrolet is a trusted place to both buy a car and get it serviced. The team from reception to service to sales is all great. They're open, honest and great to deal with. Personally I've dealt with Oscar in sales and Chris in service - both I can't say enough good things about. If you're looking for a car, make sure this is on your list of places regardless of brand preferences. Let these guys show you how GM has stepped up their game.

C
4 years ago

Best experience I've ever had at a shop! Great com...

Best experience I've ever had at a shop! Great communication, great coffee and great service! Very happy and friendly employees. Awesome service advisor (Chris). Very thankful for the shuttle service as well. Cheers!

A
4 years ago

We bought a 2019 GMC Terrain from Corey Graves, we...

We bought a 2019 GMC Terrain from Corey Graves, we were VERY particular about the vehicle we wanted and it wasn't easy for him to find it but he did. Although there were a few miscommunications along the way, we are very happy with the vehicle we have and thank Corey for all of his hard work, long hours and dedication to us! Outstanding customer service, issues taken care of immediately. I HIGHLY recommend seeing Corey for any of your vehicle needs!

R
4 years ago

Just purchased my camaro with Jim Nobbin at Georgi...

Just purchased my camaro with Jim Nobbin at Georgian. Amazing experience and made me feel super comfortable the whole way through . Would recommend anyone buying a car from them to go see Jim anytime. Will definately be a repeat customer in the future. Lastly the service department is super awesome . Special thanks to Chris Campbell as well. Hes the best and goes out of his way to ensure you are well taken care of.

K
4 years ago

Worst dealer ever.. They supposedly rebuilt my tr...

Worst dealer ever.. They supposedly rebuilt my transmission under warranty at 98k kms. It was the 3rd dealer transmission repair.

I believe they were putting in old/used transmissions and charging the mother company for new ones. Especially when the transmission shop said the last replacement looked like it had 1/2 mil kms on it.

At 122k the tranny was toast again, but no warranty and they wouldn't help with their poor quality rebuild. The service department told blatant lies thoughout while I tried to get them to repair the van. They told me to drive the van from Borden and it got worse by the km. Then they told me I shouldn't have drove the van and that I caused further damage. Vehicle was used to commute, take the kids to hockey, and went across Canada twice, so no hard use.

I got the vehicle repaired elsewhere and the rebuilder said the transmission parts were made of plastic and looked like it had 400k+ kms on it, it had 24k.

Got a lifetime warranty from the rebuilder.

I think they were ripping myself and GM off and putting in used transmissions, while charging GM for new ones.

I'll never trust them and will never do business with them again.

G
4 years ago

We have just purchased our 2018 Silverado 1500 4W...

We have just purchased our 2018 Silverado 1500 4WD in August at Georgian Chevrolet in Barrie. Our salesman, Alex Schaffernicht was a pleasure to deal with, he was helpful and gave us a good deal. We will recommend Alex to all our friends and family. Thanks so much Alex

K
4 years ago

My experience has been positive, as well I'm extre...

My experience has been positive, as well I'm extremely satisfied with Georgian. They are an excellent team and go out of their way to ensure customer satisfaction. Truly the place you want to go for to purchase your next new vehicle as well as service. Number one dealer!!!!!!

J
4 years ago

I am from Michigan and was making a loop around On...

I am from Michigan and was making a loop around Ontario with my family in our recently purchased used motorhome. We had a breakdown along the highway just outside of Barrie. We had our rig towed to Georgian on Wednesday evening. They figured out the problem late Thursday morning had parts Friday morning and we were back on the road before noon Friday. Excellent service and communication throughout the process. Couldn't ask for more. Great job and thank you!

S
4 years ago

Purchased a GMC Sierra back in Aug 2019. Was serv...

Purchased a GMC Sierra back in Aug 2019. Was served by The Dream Team at Georgian GM, Rob Haslam (sales), Richard Bone (finance) & Chris Campbell (service advisor). Transaction was smooth like butter. Nothing but the best utmost service from these guys. Rob & Chris always go above and beyond even to this day! Ask for the dream team, they will not disappoint.

j
4 years ago

If you are going to be going here to have your veh...

If you are going to be going here to have your vehicle serviced, be sure you have your warranty documents in order as you cannot rely on them to look out for you.

We had to have a vehicle serviced for a broken radiator fan. The car was purchased in 2016 with extended warranty at the time of purchase. When the car came in, we were advised it would be about $2500 for all repairs needed and that the warranty had expired. We took their word for it at the time because, you know, who wouldn t assume that the dealer you purchased the car and warranty from, would have the wrong information in your file After having the repairs completed and paying for the service, we began reviewing all documents and as it turned out the car WAS covered under warranty still and would be for another few months.
After calling the warranty provider myself to confirm, I called back and advised them. They acknowledged that it was in fact covered and at this point we had to submit a claim for reimbursement. We were then notified from the warranty provider that due to the fact that the The labor times the dealer charged are higher than the nationally recognized labor guide. So the labor covered is less than what they charged you. (this is an exact quote) we would only be reimbursed about $1850. We advised them this and they then proceeded to issue a reimbursement for the additional labor costs I say proceeded and not completed because before reimbursing us, they first double charged us for the additional costs
After all of this, there was still a charge for a coolant flush that would not be covered by the warranty provider. One would think that they would, immediately offer to wave this however after MY inquiry, we were offered an in store credit of $100. I spoke to both the service adviser and the service manager, stressing to them how concerned I was that had I not noticed their issue; we would have been out of pocket then entire cost. They said they would look into what happened and that they immediately correct the issue. I assumed that this would be taken seriously.

Fast forward 3 weeks and the check arrives from the warranty provider and of course, luck would have it, there is another issue with the car. When we got the call about the issue, we were told it would be about 320 to fix. I asked if it was covered under warranty and, I kid you not, I was told once again, the warranty on the car has expired.
I spoke to the service manager again, asking how this is possible that my records were not updated and asking how they can be sure that this has not occurred with any other customers when, unless I brought it up, they would not have known. I was told that it was a one off and that it was only an issue with our account; I asked again how they could be sure and what they were going to do to make sure that this is not the case with any other customers. They said they would look into it . I also brought up questions about the labor rates and if customers were ever made aware that their rates are higher than then recognized guides that was answered with well we service newer cars, so our rates are higher . Not sure how that really applies but ok .

I was then asked, If I wanted help with the cost of the issue , I said sure since the car couldn t be moved until it was fixed. About 15 minutes later I get a call bad and am told they are going to take off $150. Not immediately stated however was the fact that this included the 100 they already gave as instore credit so my discount was a whole $50 dollars.
At the end of the day, do not expect that even though you bought the warranty from them, that they will make sure they protect and look out for you as a customer. I am pending their results of looking into it and hope that they can provide a legitimate explanation because this type of issue seldom occurs to a single record in a system.

Make sure you know your records and have them on hand or don t be surprised if it turns out they charged you for something they should not have.

K
4 years ago

My Sales Consultant Cole Edwards and his Sales Man...

My Sales Consultant Cole Edwards and his Sales Manager Mike Evans make purchasing and leasing vehicles easy. In the stressful time of a lease ending and needing to find a replacement vehicle they always come through. I flip every 24 months and my wife every 36 months.
They are more than just friends, they care about our family and make sure we are all comfortable. That makes them part of our family!!!

S
4 years ago

If I could give this place 0 stars, I would. They ...

If I could give this place 0 stars, I would. They said that they inspected my brakes when they didn't and it caused major issues. I will never trust them with my vehicle again. Also I found the service manager to be extremely condescending to women.

S
4 years ago

I live in Brampton and I always drive to Georgian ...

I live in Brampton and I always drive to Georgian Chevrolet due to the amazing selection and the amazing service I receive from Georgian Chevrolet Buick GMC.

I recently purchased a White 2019 Chevy Volt Premium edition and I absolutely love the car. Georgian had both the Summit white and the Black versions in stock with the exact build level I wanted. This is a reoccurring theme with Georgian.

I also purchased my 2017 Chevy Suburban Premium from Warren Wilkey of Georgian a couple of years ago. Georgian was the only dealership within a hundreds of kilometers that had the vehicle I was looking for and it was from that purchase I first had the pleasure of dealing with Warren.

I will continue to visit Georgian Chevrolet for all my vehicle purchase and will continue to tell all my friends and family of the amazing experience the Georgian team delivered at each and every interaction.

My thanks also go out to Chris Hambrook and Richard Bone. Chris went above and beyond to keep me in the loop regarding the progress of my vehicle and saved me from feeling the need to make repeated trips to the dealership. Richard was extremely efficient and collaborative when it came to sorting out the paperwork and explaining all of my warranty and time of sale options.

Thank you Georgian Chevrolet for making these purchases an amazing experience and congratulations on having amazing Team Members and a culture of service excellence.

N
4 years ago

I have worked with Oscar for quite a few years. H...

I have worked with Oscar for quite a few years. He was the first person that I dealt with when I moved to Barrie in 1998. I have purchased/leased four cars from him and I would purchase my fifth and sixth from him as well. He knows my "buying style", knows what I like and is absolutely a no-nonsense kind of guy.

I have had the pleasure of meeting Mary Anne for the first time earlier this week. She was pleasant, friendly and professional all at the same time. I loved the fact that I didn't have to be the go-to person between my insurance company and Mary Anne - they handled every thing themselves, which proves how capable Mary Ann is. Usually I'm the one who has to orchestrate the paperwork and information shuffle.

This is the place where I send my friends and family to consider, and Oscar's the guy I send them to see - and I have every intention to continue to do so!

Nadia M.

B
4 years ago

I was always scared of buying a brand new vehicle ...

I was always scared of buying a brand new vehicle from a dealership, you always hear horror stories online and stuff. I guess you could say I was in the market for a new vehicle, or it was in the back of my head atleast incase my current car ever died suddenly.

I went in to Georgian to gather more info from the people who know the vehicles the best. I did loads of research and studying via YouTube etc. I was going there for a little booklet to gather some info which lead to some test drives, and some number talks.

Mark Wilkey is who took care of me, and he is a really great dude, you can tell he takes passion in what he does. Most importantly he is patient. This whole process took about 1.5 months for me. During some point he definitely thought is this guy going to buy something or is he just here for free test rides... I mean and I don't blame him, in only a 25 year old kid...

Mark will definitely take care of you, the guy is a class act and makes me trust dealerships more. He will go above and beyond to make sure you are taken care of. The guy filled my tank and bought me a hat to go along with it. Not enough words can come to my mind to show how nice this guy is. A complete stranger 1.5 months ago, but now more like a friend.

I told him half way through that I wanted one of those huge bows you always see when you buy a new vehicle or I wouldn't be able to make the deal.. (joking ofcourse) He made it his mission to get that bow, absolutely went above and beyond which really put a smile on my face and literally might of made my whole year.

One person doesn't always buy a vehicle right when they walk on the lot, it's takes weeks... If not months. Ask your questions, doesn't matter if it sounds dumb or stupid to you, it may not be for the sales person. Most importantly take your time.

Definitely has to be one of the nicest dealerships I've been at, all the employees seem really happy and polite.

To conclude, just do your research, ask questions and talk to someone you like and gives you good vibes.

Thanks again Mark, and Georgian.

J
4 years ago

I recently purchased a new car from Georgian Chevr...

I recently purchased a new car from Georgian Chevrolet. The car buying experience working Wayne Murray was excellent. The price we negotiated was very fair. And the buying process from first introductions to taking delivery was very professional and enjoyable.

R
4 years ago

Well Mr. Massie, I appealed to your staff before g...

Well Mr. Massie, I appealed to your staff before going this route as I believe in giving a chance for your dealership to correct its less than great customer service outside of the public forum. That did not happen. This was about what I thought was a free oil change, invoice GCCS976330 that turned into $117. The money was not the issue, or my ignorance to the free oil change program rules. Where you failed was the communication on the part of the service advisor that checked me in. How hard would it have been for them to let me know that it was not free? I gave him my km's of 49,850 and told him I was here for my last free oil change. In taking this up with a service manager who I left a VM with, no call was returned from them. I then had a few back and forths with Ralph Murphy and his awesome response was: "If you just walked in and asked for an oil change, it s easy for them to assume you know of the program parameters. At the time of your check in your vehicle was over the kilometres, and they likely would have assumed you knew the program and wanted the dealership to complete the oil change." Just the answer I wanted to hear. YOU SHOULD HAVE KNOWN, is what I got out of that. So I am guessing that the oil change cost Georgian somewhere around $40?? That $40 could have been absorbed by the dealer and turned me into a very strongly impressed client who buys his next vehicle from you. Instead I will not ever return, not for service or vehicle purchase. Background story I have moved from Richmond Hill to Barrie and forwarded these emails to Wilson Nibblet and they immediately said come on in anytime for a free oil change. I will not take them up on this offer but it was a real contrast to the answer that Georgian gave me. Very disappointed in the handling of this.

E
4 years ago

everyone at the dealership that we had to work wit...

everyone at the dealership that we had to work with was incredible. They all made the experience very easy and enjoyable for our mom, who was very anxious going in. Thank you for making it a positive experience for all of us.

L
4 years ago

This afternoon my brother Scott purchased his firs...

This afternoon my brother Scott purchased his first Corvette from Mark Wilkey. Mark did an absolutely phenomenal job and his customer service as second to none. Scott is very detail-oriented and asked every question in the book, and what Mark didn't know immediately, he found out in short order. The dealership experience was also friendly, respectful and anything but pushy. An absolute pleasure to buy from, and great prices, Thank you from our whole family. #customer-service #value #professional #knowledgeable #first-class

M
4 years ago

I purchased a Tahoe from Georgian & the service ha...

I purchased a Tahoe from Georgian & the service has been nothing short of exceptional. I continue to make the 30 minute drive from Aurora, just for the customer service I have received from Georgian & specifically, Tim Greene. I'll continue to share with family & friends where to buy their trucks/cars...

M
4 years ago

Recently purchased a 2017 camaro. This is the 6th ...

Recently purchased a 2017 camaro. This is the 6th car that I have purchased and without a doubt the best, easiest and delightful experience I've had buying a car. Bob Gill was an absolute pleasure to deal with. It's a shame I live in Ajax and Barrie is 1.5hrs away but worth the drive.

S
4 years ago

Absolutely fantastic buying experience with Brad M...

Absolutely fantastic buying experience with Brad Mullen at Georgian on my 2018 GMC Denali Canyon! I started looking around for a second vehicle that I would use for mostly winter driving as well as haul a small 16 foot hybrid travel trailer in the summer. I did a lot of research on the GMC Canyon, Chevy Colorado, Honda Ridgeline and Toyota Tacoma.

The Toyota didn't have any new technology for what I was looking for (No Apple Car Play/Android Auto, screen was very slow to respond, overall vehicle design was very old and dated). The Honda was nice enough but didn't feel like a truck. It felt like a Mini Van with a truck bed.

I reached out to Paul Sadlon via their website on the Chevy Colorado and didn't even get a response back after 2 days. So I tried Georgian GM since I had a great experience buying my BMW from Georgian BMW. Almost immediately after submitting a request online I got a nice email from Brad Mullen answering all of my questions. We went back and forth a bit and then setup a time for me to come into the dealership.

As soon as I arrive he had a set of keys for the model I was thinking about and told me to take it for a drive with my son. He explained everything about the truck and then left us alone so we could check it out together. I really liked that - at Honda and Toyota they wouldn't let my son and I take the truck out alone. There was an immediate trust at Georgian with Brad. Needless to say my son and I LOVED the truck! We got back to the dealership and negotiated a deal which was one of the least stressful in 20+ years of buying vehicles.

A few days later we arrived to pick-up the truck. Delivery was 10/10. So professional! All of my questions answered, told about my 2 years of free maintenance, how to use OnStar (which is fantastic!), how to setup the Infotainment system as well as other neat features on the truck.

Honestly can't say enough about Brad and the whole buying experience. Many times I've found that the buying experience at car dealerships can be great but post buy they don't really care anymore. I decided post-purchase to buy a truck bed cover and needed to deal with the service team. Tim from service got in touch with me and has been nothing but professional just like Brad.

Love my 2018 GMC Denali Canyon and so glad I purchased from Brad at Georgian Chevrolet Buick GMC!

R
4 years ago

Shaun Ivens is an amazing salesperson. He always g...

Shaun Ivens is an amazing salesperson. He always goes above and beyond to make buying a new vehicle an exciting experience. This is the 5th vehicle we've purchased from Georgian Chevrolet and we'll keep coming back.

T
4 years ago

Cole Edwards and Sandra Hoffman were most professi...

Cole Edwards and Sandra Hoffman were most professional, proficient and excellent to deal with.
It was the best experience we have ever had , when purchasing a vehicle!
Highly recommended! Thanks for making things easy and with no pressures.

About Georgian Pontiac

Georgian Pontiac: Your One-Stop Shop for Quality Cars and Trucks

Georgian Pontiac is a leading car dealership that offers a wide range of quality cars and trucks to meet the needs of every customer. With years of experience in the industry, we have built a reputation for providing top-notch customer service and high-quality vehicles that are sure to exceed your expectations.

At Georgian Pontiac, we understand that buying a car can be an overwhelming experience. That's why we strive to make the process as easy and stress-free as possible. Our team of knowledgeable sales representatives will work with you every step of the way to help you find the perfect vehicle that meets your needs and budget.

We offer an extensive selection of new and used cars from some of the most popular brands in the market, including Chevrolet, Buick, GMC, Cadillac, Ford, Dodge, Jeep, Ram and more. Whether you're looking for a sleek sedan or a rugged pickup truck for work or play - we've got you covered.

Our commitment to quality doesn't stop at our vehicles - it extends to our customer service as well. We believe in doing things right the first time around so that our customers can enjoy their new ride without any hassle or headaches down the road.

In addition to selling cars and trucks, Georgian Pontiac also offers financing options tailored to meet your unique needs. Our finance experts will work with you one-on-one to help you secure an auto loan or lease agreement that fits within your budget.

At Georgian Pontiac, we take pride in being more than just another car dealership - we're part of your community. That's why we're committed not only to providing exceptional service but also giving back through various charitable initiatives throughout Georgia.

So if you're looking for quality cars and trucks backed by exceptional customer service - look no further than Georgian Pontiac! Visit us today or give us a call to schedule a test drive or learn more about our inventory!