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S.J. Hanlon

4 years ago

Absolutely fantastic buying experience with Brad M...

Absolutely fantastic buying experience with Brad Mullen at Georgian on my 2018 GMC Denali Canyon! I started looking around for a second vehicle that I would use for mostly winter driving as well as haul a small 16 foot hybrid travel trailer in the summer. I did a lot of research on the GMC Canyon, Chevy Colorado, Honda Ridgeline and Toyota Tacoma.

The Toyota didn't have any new technology for what I was looking for (No Apple Car Play/Android Auto, screen was very slow to respond, overall vehicle design was very old and dated). The Honda was nice enough but didn't feel like a truck. It felt like a Mini Van with a truck bed.

I reached out to Paul Sadlon via their website on the Chevy Colorado and didn't even get a response back after 2 days. So I tried Georgian GM since I had a great experience buying my BMW from Georgian BMW. Almost immediately after submitting a request online I got a nice email from Brad Mullen answering all of my questions. We went back and forth a bit and then setup a time for me to come into the dealership.

As soon as I arrive he had a set of keys for the model I was thinking about and told me to take it for a drive with my son. He explained everything about the truck and then left us alone so we could check it out together. I really liked that - at Honda and Toyota they wouldn't let my son and I take the truck out alone. There was an immediate trust at Georgian with Brad. Needless to say my son and I LOVED the truck! We got back to the dealership and negotiated a deal which was one of the least stressful in 20+ years of buying vehicles.

A few days later we arrived to pick-up the truck. Delivery was 10/10. So professional! All of my questions answered, told about my 2 years of free maintenance, how to use OnStar (which is fantastic!), how to setup the Infotainment system as well as other neat features on the truck.

Honestly can't say enough about Brad and the whole buying experience. Many times I've found that the buying experience at car dealerships can be great but post buy they don't really care anymore. I decided post-purchase to buy a truck bed cover and needed to deal with the service team. Tim from service got in touch with me and has been nothing but professional just like Brad.

Love my 2018 GMC Denali Canyon and so glad I purchased from Brad at Georgian Chevrolet Buick GMC!

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