K

Ken P

4 years ago

Worst dealer ever.. They supposedly rebuilt my tr...

Worst dealer ever.. They supposedly rebuilt my transmission under warranty at 98k kms. It was the 3rd dealer transmission repair.

I believe they were putting in old/used transmissions and charging the mother company for new ones. Especially when the transmission shop said the last replacement looked like it had 1/2 mil kms on it.

At 122k the tranny was toast again, but no warranty and they wouldn't help with their poor quality rebuild. The service department told blatant lies thoughout while I tried to get them to repair the van. They told me to drive the van from Borden and it got worse by the km. Then they told me I shouldn't have drove the van and that I caused further damage. Vehicle was used to commute, take the kids to hockey, and went across Canada twice, so no hard use.

I got the vehicle repaired elsewhere and the rebuilder said the transmission parts were made of plastic and looked like it had 400k+ kms on it, it had 24k.

Got a lifetime warranty from the rebuilder.

I think they were ripping myself and GM off and putting in used transmissions, while charging GM for new ones.

I'll never trust them and will never do business with them again.

Comments:

No comments