Service was great! Got an oil change in 30 min!! The quick lube advisoor was super helpful along with Chris the other service advisor who I met to help me out! If you have a GM product this is the spot to service in Barrie and surrounding area
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So my friend went in this morning regarding a problem with his Chevy cruze. He waited there for more then 2.5 hrs and the problem was not fixed. He even showed the picture telling the service provider about the problem but the answer was it's normal .just ripping people off.
Awesome experience dealing with Jim Nobbin and Wayne Ricketts, second vehicle I've purchased through Georgian. All-around great service, we've also been taking our vehicle there for regular maintenance checks, they really take good care of you. I"d highly recommend Georgian to anyone looking for a new or used vehicle, great prices and great service!
Wayne (sales) and Chris (service advisor) are amazing!! Both are truly customer oriented and go above and beyond to make sure you are happy! I highly recommend both if you are in need of someone to help.
I bought a GMC Canyon 2017 from this location and my dad bought a SUV chevy at the same time. Mark Wilkey gave us a great deal and he helped us with everything from the time we signed the papers to the pickup time! Great service! Thank you again Mark!
We just purchased a brand new 2019 GMC Sierra 1500 from Georgian. What a wonderful experience! I would be remise if I did not not give a huge shout out to Alex Schaffernicht for his extreme professionalism and over and above support he gave us. I have limited mobility and he assisted us with such care. It was a pleasure. I would very much recommend not only Georgian but Alex to everyone looking for a new vehicle. You will not be disappointed. Never once did we feel pressured during the entire experience.
There were no red premium turbo veranos out there in all of ontario with the GM discount at all; none. But, Gerry Partridge kept looking anyway, even though it seemed impossible. Then I got the call, "I found it". I couldn't believe he found a red premium turbo verano, and it had all of the options I wanted and more. It had the sunroof, bose speakers, nice rims, touch screen, wi fi, satellite radio, and the interior leather colour was black. I couldn't believe it, and it was almost the end of the sale. He made the impossible dream come true; my beautiful red turbo premium verano !
Now I have such a beautiful car, that drives like a dream and have Gerry Partridge to thank for it.
Gerry presents and a total professional and more. He is compassionate, caring, diligent, persistent, calm, intelligent, composed, ethical and dresses to a tea ! A true gentleman.
I am sure he is a great benefit to Georgian Pontiac and to anyone who has had the pleasure of his company. He is always there to help and assist, even after a sale; and forever thankful for the business given to Georgian Pontiac !
Alex was our salesperson and he was fantastic. He was very understanding of our circumstances and empathic from the first handshake forward. He worked much harder for us than the purchase we made warranted! The woman in the financing department (whose name I unfortunately cannot recall) was also amazing. She dealt very well with me when I became very emotional about my first large purchase and walked me through everything with a superhuman level of patience. She even called me on her day off to make sure everything worked out. We are very pleased with our experience and would not hesitate to send a friend there or go back in the future.
I had an awesome experience here!! Wayne Morrison and Mary-Anne (not sure of her last name off hand) were so great and helpful. I didn t feel like they were trying to haggle me but just genuinely cared that I got a good deal. Everything was clear and I knew exactly what I was paying for. 10/10 I will stick with Chev just because of my experience with this dealership.
Very Happy with Brad Mullen he made the order, deal,and paper work flow smoothly,also made himself available for our busy schedule. The Chevy Volt is every thing he said it would be,also his follow up on little details was over and above helpfully. Thanks Brad
I bought a used Chevrolet Cruze here and it started having major and ongoing problems the minute it hit 100,000 km. The problems continued even after taking it to be serviced multiple times. It didn't take long after that before the car was too much money to repair and i had to get rid of it.
I also found the Service department to be very unreliable. They told me my car was leaking coolant multiple times and when i checked it out myself there was no leak. I also took it in to replace the thermostat and they told me it was the coolant sensor causing the problem. After i got the coolant sensor fixed, the problem arose again on my drive home. When i took it back in they confirmed it was the thermostat all along.
I will not be using Georgian Chevrolet again and would advise others to do the same.
Great experience. Corey Graves was extremely helpful and professional with the purchase of our 2016 Cruze. Answered all our questions and worked diligently to ensure smooth purchase process. Completely satisfied and this type of customer service is what keeps me coming back to Chev/GMC products.
Recently purchased a 2017 sierra. Had a great sales experience at Georgian gmc. Highly recommend Bob - genuinely a nice guy, straight to the point and gives you space - his style really matched us as customers and would go back to him for future purchases.
A great experience overall. Alex Schaffernicht and Sharon Hoffman were helpful, friendly, knowledgeable and efficient. Alex's follow ups after we purchased continued to assure us that we had found a great dealership to return to for future purchases.
Had a great experience shopping for cars here at Georgian. We spoke with Shaun Ivens and he took us through every step from test drive to purchasing a 2018 Silverado. Thanks
Georgian service is AAA+++. I can't say enough about how comfortable I feel getting my car serviced here. The staff is friendly and knowledgeable, the communication is top notch and if you have to stick around the waiting area is relaxing. Laura goes above and beyond any dealership service centre employee I have ever dealt with. If I could rate this dealerships service centre higher I would! Highly recommended!
Only went in for an oil change and they advised me of two software updates, that are not classified as a recall so we as owners never get informed. These have an expiry date so best to get them done before your warranty runs out. Thank you Georgian!
This is our second perchase through Georgian Chevrolet. Our salesman Alex S is very helpful and courteous. We will buy again from Alex when the time comes to replace our new vehicles.
I would highly recommend contacting Alex for any/all of your vehicle needs! I ve purchased two vehicles from Alex and my entire family have also! He is extremely attentive, thorough and honest. He is incredibly helpful and explains everything clearly, setting very clear expectations. The entire buying experience start to finish has always been comfortable and enjoyable! Thanks Alex and everyone at Georgian Chevrolet!
Many many thanks to both Mike and Alex for their help with the purchase of a new Camaro. Without them it would have been a much harder transition out of the Mopar family. Alex went above and beyond to answer all of my questions and made the process of buying a new car very easy and painless. Can't say enough about the professionalism and customer service.
In 2004 I met Bob Gill, the salesman, for the first time when I bought a used vehicle at Georgian. Roll forward 13 years and I knew who I wanted to deal with to buy my new truck. Consumate professional and friendly to me and my family. Knowledgeable and excellent sense of humour. Great job Bob.
Can't book appointment with these guys. Just keep getting sent to voicemail boxes. Got one call back who sent me to another voice mail box. Second time leaving message on the third time calling in and heard nothing since Dec 19.
Mark made my experience at Georgian a true pleasure. Friendly and energetic, he had knowledgeable answers to every question I had. I highly recommend Mark and Georgian.
This is going to be a painful one to write based on my experience picking up a brand new 2017 Corvette with the 2LT package w/ the Z51 option. Considering how I wanted my Corvette equipped (Had to be Torch Red, needed navigation, transparent roof, manual etc, etc) Working with Georgian Chevy was one of my very few options, the other one being in Laval, out of province in Quebec.
To save yourself a long read, I will give you the short story here: I have backed out of the deal, all the papers are marked as void and have just received my refund, I am refusing to take this, my dream car from Georgian Ford.
Approval was completed. The deposit was put down. All necessary paperwork was signed and completed. I even had one of the keys to the car.
On a positive note, , Georgian was able to offer me what I thought was a fair price on my trade in (2014 Mustang GT) This is where the good stuff ends. Now on to the bad news and the events that have unfolded to get myself a Corvette that is 2 hours drive away.
The original pickup date was supposed to have been Monday, March 27th, I had my test drive on Saturday where I identified the problem with the transmission. It was shifting from 3rd to neutral on deceleration without my hand on the shifter; The salesman insisted (and even argued to an extent) that this was normal due it being in Transport Mode. Now, I know a little bit about cars, a little bit about parts and gears to know that there is no way they would release this car to a customer or even more importantly to someone for a test drive in Transport Mode if this is how it acted. But again, he argued and insisted and guarenteed that this will be fixed once removed out of Transport Mode; This being my first Vette I wasn't going to talk about something I don't know.
They were supposed to take it out of Transport Mode and resolve the issues by Monday, March 27th pickup. This was delayed because they found out the issue was NOT Transport Mode as I had called it. It was a 3rd gear issue and there was a service bulletin already for it. So now the sales rep had called me and informed me that they had to order 20 different parts and I was given the ETA of repair completion by Friday March 31st and pickup of the vehicle on Saturday April 1st. Saturday came and went, I was not called nor was I updated throughout the week without having asked for an update; I had to keep asking and pressing for updates. I was told finally that it would be ready for pickup yesterday, Monday April1st.
I had booked a half day off of work because the dealer is an hour and a half away. Just as I was packing my things and almost out the door I emailed the dealer to inform them I was on the way. Several minutes later I receive an email telling me that the issue has not been resolved and now the transmission after having been cracked opened and repaired already is now making a loud clicking noise. They didn't keep me up to date, they didn't keep me informed - I almost drove all the way to get no car back.
After having being told "You're not my only customer" when I was asking for an update, this was the last straw for me. I am paying near $100,000 for a vehicle that has needed to be repaired twice already, I am being treated without respect, emails are being ignored. Not only was the service horrendous, I didn't want to take on a brand new car that has already had issues this dealer was not able to repair the first time around.
I had to walk away. Buyers, I want to make it evident and share my experience, take note of the stress and wasted time trying to make the car of my dreams happen. I strongly suggest you to take your business elsewhere, especially when buying a higher end vehicle such as a Corvette.
Great experience at a great dealership. Love my new equinox. Every detail was taken care of by the sales and financial team so all I had to do was drive away in my new vehicle.
Alex Schaffernicht was great to work with. I called him and told him what I was looking for and he immediately found a truck for me! A great experience all around!
We bought a 2017 Chevy Silverado from Tyler sage and he was fantastic and friendly he found out what we wanted and made it happen and was not pushy at all he was just all out amazing helping my husband and I
I have dealt with other dealerships in the past and, because of my experiences, was not looking forward to the day that I had to replace my current vehicle. That day came recently and my husband and I visited the used car lots of several dealerships (one hadn't even acknowledged our existence after waiting for about 20 minutes for assistance) and we eventually found ourselves at Georgian. We met Bob Gill within just a few minutes and he helped us find the perfect vehicle. From the moment we arrived on the lot until we picked up the vehicle 4 days later the experience was very positive. Everyone we spoke to was very helpful and friendly. Bob and Georgian are definitely 5-Star and they will be getting our business in the future!
Mark in service is great to work with, he listens to my concerns and helps me understand my vehicle. I always receive quick friendly and quality service!
3rd vehicle that I've bought here in the past 5-6 years. Never have been disappointed with the service or treatment by the staff. A big thanks to my salesman Gerry Partridge.
The car buying life event is not one that we normally enjoy. After our drive from Toronto to Georgian Chevrolet Buick GMC, Jim Nobbin ensured us this is was not going to be a traditional car buying experience. His knowledge in the overall product line up was great. He took the time to listen and understand our must have items and walked us through the different vehicles in each brand that met our criteria. He was very patient as we worked through our pros and cons of each option. There was no pressure and he went out of his way to walk us through some of the details. I strongly recommend you give Georgian an opportunity to earn your business. Thanks Jim, the family is excited for our first road trip in our 2017 GMC Acadia!
Very clean place! Easy going staff and fast service with quick answers from the parts department when i was inquiring about a specific part for my vehicle.
I have special needs and I felt he was respectful of those needs, Mark & Rehanna understood me as a customer my wants, desires and creature comfort expectations, His knowledge of the product line and its accessories supporting each model where presented in a comfortable non intrusive fashion but was informative and helpful. He took personal time to decommission my trade in vehicle and fought diligently to acquire the $$ value I insisted upon. I provided him with the collaborative materials to support my trade value valuation and he championed like he was purchasing the vehicle himself. From the initial exploratory visit to the actual buy and than the pickup of the vehicle I felt special and that he valued my business and my time.
He has set the bar very high for his fellow team members and the surrounding dealership.
A bit of a wait for first in line in the morning however they make waiting very comfortable with free coffee WI-FI and comfortable chairs. The only reason this is not a 5 star rating is when you walk into the waiting room you can smell a very strong scent. What it was doesn't matter I left there with a migraine. I should have gone outside and stood in the cold. There are many people allergic to fragrances. I will go back but probably stay outside and wait.
Has to be the most mickey mouse dealership in the area. There is an extreme lack of communication between themselves and their customers. It feels as though at times they feed you lines to keep you on the hook. I left my vehicle on Monday, it's a week later and still do not have it back, the whole time they've been string me along. It went from "a couple days" to "maybe friday", not the latest "maybe tomorrow" (a week and a half later). And to make it right they offer a free clean up. Why would I voluntarily leave my vehicle with them again after this?
If you value your own time or sanity, stay away from this place.
A month ago visited this dealership.Was giving a thought to GM.Lol.the guy said he will only let us test drive if we gonna buy it.What an idiot.That kind of attitude wouldn't give him many sales.What if I don't like the way it drives or seating position is not according to my height . I left right away and signed a deal at Barrie ford.
All around great experience. If you are looking to buy a car or truck and you want the truth with no pressure talk to Brad Mullen. We purchased 2 Chevy Volts and we love them.
We were so pleased with our dealings with Bob Gill. He was a true gentleman, and did not pressure us at all. We are delighted with our Chevy Cruze and would highly recommend Georgian Motors to our friends. Thank you so much. Gord and Mary Read, Omemee.
Great friendly staff, quick lube service and you don't get hassled by sales staff like other dealerships do. My "whole" family deals with Georgian Chevrolet.
I found it to be a great experience, and I hate shopping for vehicles. Rob helped us find what we needed, and what we wanted, in a very short amount of time. The purchase procedure was painless, and expedient. I will definitely start here when looking for our next truck.
This is my first time buying from a dealer. They were very nice and courteous and answered all my questions with no pressure added. I will definitely buy my next vehicle here.
We had a very weasely experience at Georgian chevrolet this past weekend , looking for a used truck. We wanted to test drive a truck but wanted to know the price , to see if it was in our budget. He insisted we take it for a test drive and we were told that there was no point in getting us a price before we test drove it, as it was "newly" on the lot. I used my phone to look up their website and the truck was listed and wasn't in our price range. We simply walked off the lot. There's too many dealerships in town to have to deal with that type of pushy, sneaky attitude.
worst car dealership ever , they are a bunch of professional liars we were interested in a car and they said they will change the brakes and possibly roto rs and will change oil and will fill up the tank after we buy the car ( they included all in price ) . when we got the car nothing was done not even the gas ( it was less than quarter ) dont go there and dont believe a word they say
Purchased my second vehicle from Salesman Mark Wilkey, he was a very professional and a pleasure to deal with. Definitely recommend him to anyone looking to purchase a car, you won't be disappointed. Cheers!
Corey Graves from Georgian Chevrolet was awesome to deal with. Didn't push me to purchase, was very knowledgeable, and spent the time to go over all the features of the truck I purchased (2019 GMC Canyon All-Terrain). I'd recommend anyone to see Corey if they are looking to purchase a Chevy, Buick, or GMC! Thank you!
I've used Chris Campbell as my service advisor whenever I've brought my vehicles in for service and cannot say enough good things about him. He is thorough, knowledgeable and friendly. Having staff like Chris help to build a strong service department. I recommend him very highly.
Don't expect much from this dealership, when a problem arises they don't try to fix the problem they just ignore you or pass the buck. Very disappointed, they will not even return calls or emails to a Chevrolet ambassador that tries to help me as a customer. Sales people don't care at all after you sign the paperwork. Financing department doesn't disclose everything, and doesn't act professionally! I will definitely purchase my next vehicle from a different dealership or even a different brand. Don't give your business to Georgian Chevrolet, as a customer you can do better. Wayne Morrison and Richard Bone are absolutely useless to deal with, to save yourself hassles at least avoid them. Dodge or Ford may even be a better choice.
I bought my second car from Georgian Chevrolet about 2 months ago, and my experience with them throughout both purchases and through all of my service interactions with them for the past 3 years is that their customer service is absolutely fantastic!! I was in an accident in January 2015. I called their service department the next morning to get a recommendation for the best and most trustworthy body shop to deal with and they recommended a local business who were both honest and helpful. Then the salesman I dealt with in 2012 called me to let me know that my insurance company was asking for pricing for a replacement vehicle for me. His main concern was that I was ok (and yes, I was just fine). He kept me informed about the replacement quotation process with the insurance company and gave me several critical tips about paperwork to keep copies of, when I would have to return my replacement rental vehicle, etc. He did all of this over several days, even though we didn't know for sure whether the old vehicle would be repaired or replaced. He also started right away looking for a replacement car for me that had all of my requirements so that in case my vehicle was written off, I wouldn't have to wait without a vehicle until the new car would be there and ready for me. --- #1 - THEY CARE. #2 - they are PROACTIVELY HELPFUL, even when there might not even be a sale in it for them. Finding quality companies like this to deal with is such a blessing. Thank you Georgian Chevrolet!!!!!
Worked with Larry on a used Yukon and what a pleasure it was. I had been shopping around for weeks and was so fed up with all the gimmicks and half truths that other salesman were making I was ready to give up. I spoke with Larry at length, he gave me an honest, no BS assessment of my trade in and what was a fair number. We got the deal done with no issues on his end whatsoever. Great guy, will be sending business all the way from Windsor his way!
Have to mention that Wayne provided the delivery and he was awesome to work with as well!!
I was driving on the 400 home from a camping trip with my wife, daughter, and our pop up trailer. While on the 400 the trailer tire hit something and popped. Without the proper wrench to change the tire I limped the vehicle and trailer to this dealership. Asking in the service bay if someone could help they were amazing. Matt and Kris came out within minutes laughing and joking about the situation and changed the tire with the spare for me.
This is the best customer service I have ever recieved. I would recommend this place based on the kind service of employees.
Our experience at Georgian was amazing! Shaun worked super hard to get us the vehicle we wanted. Mary-anne was super sweet and made the financing experience very comfortable and went over all of our options in great detail. Our first trip back to the dealership was nothing short of amazing. Staff are extremely friendly and go above and beyond to service you! Thank you Shaun Ivens and the Georgian Team!
Purchased a 2019 Chevrolet Colorado from them and the process was flawless. Before I ordered it, the sales person Corey Graves explained and answered any questions I had. Now I'm driving my truck and very happy with it.
Great service, friendly knowledgeable staff and all had a good sense of humour. Time just flew by while I was waiting for my car to be serviced. For my first service since buying my car from Georgian I was completely satisfied.
Incredibly happy with the customer service i received here at Georgian. As a first time buyer from a dealership, my sales consultant Alex Schaffernicht was extremely professional, and made the entire process a breeze while also making sure to explain the process as it unfolded. I definitely recommend buying your next vehicle from Georgian if you're thinking about it, as well as highly suggest going through Alex if you do! Thanks again!!!
As usual I am most satisfied with the level of service I recieved at Georgian. I have been buying my vehicles from Oscar for 18 years now, and if anything the car buying experience gets better everytime. My vehicle was written off in an accident and Oscar and Mary Ann both went above and beyond to get me into my new SUV as soon as possible Thanks again guys!
This is for anyone who wants to purchase a 2021 GMC sierra or anybody that is purchasing from Georgian Chevrolet ,I recently bought a 2021 GMC sierra ,and at 6000 km The motor blew it was a 5.3 L so they assured me that it was a one off and it would never happen again ,I asked Calvin the sales manager if it was safe to drive and his reply was absolutely we will probably never see you here again , LMAO cause at 13,000 km The motor blew again, I asked them if they can give me another truck since I spent $120,000 in the past year and their response was absolutely not, when I phoned head office I was basically laughed out of the conversation. I asked the mechanic that was fixing my truck if he s using new and improved parts, his response was no I m replacing the parts that GM provides for us which are the same that was in the vehicle to put back in your truck ,so I said will this happen again and his response was chances are it will The quality customer care and service at Georgian Chevrolet does not even deserve one star !!! Don t feel sorry for these people when the GM plants close down they deserve it for how they treat people! If you read the response it says sorry to lose you to the GM family is that how you treat family WOW! TUNDRA HERE I COME
I highly recommend this dealership for anyone looking for a new GMC and related vehicles. We dealt with Cole Edwards who was outstanding in his professionalism and communication.
The sales folks were very easy going and very nice to talk to I would recommend this dealership to anyone who is looking or in the market to purchase a vehicle.
Owned one chevy and one pontiac product, this dealership was the worst place i dreaded to goto, make an appointment but realize it is to see a service advisor, my cars sat in the parking lot for another hour or two, trying to get a ride home in the courtesy shuttle was always a hassle,
always felt like i was being given a story by the service department, we only purchased the pontiac from here and that experience was pretty decent
my friend also purchased a car from here the first week his brand new car would not start he called them and they told him it was cold outside so maybe thats why??? he was not impressed either
I wont buy another GM product ever again even though my uncle and grandfather both retired from GM and I can get the family deal, still their cars are not worth it