Fredy Kia Reviews

I took in my Kia Sportage in for a couple of minor problems. I'm still under warranty so of course take advantage. It was minor problems like my Sunroof wasn't closing properly. My A/C was making a whistling noise etc. I took it in thinking I would be taken care of. Sandra . P
Was my service consultant. She will lie to you everyday by giving you fake updates and that they found he source of the problem that it's getting fix and the item that needed to be ordered was back ordered .I was patient it's not in me to complain every single day about things I have no control over I gave her the benefit of the doubt gave them all the time they need as long as they fix the problems that was wrong with my vehicle unfortunately it took one entire month to get my car back and to top it off everything was still not working I asked SANDRA what the hell nothing got fixed or anything and she just had the worst attitude ever. Nothing to say about these actions or anything nobody has nothing to say. What should I do!? I'm so frustrated that this happened to me I have no idea what to do who to talk to or anything it just seems like the dealership don't give a crap about you so if you want the same crappy service that I received make sure to go. I'll make sure I'll never go ever again... Thanks SANDRA PENA FOR SUCH TERRIBLE CUSTOMER SERVICE. You don't deserve to work with people.

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I visited Fredy Kia with my mom, she purchased a 2016 Kia Sorento. The salesman Brian Martin was very accommodating and offered us a deal we couldn't refuse. I appreciate the time and effort to satisfy my mom. I was very pleased with the customer service. Will definitely purchase again from this dealership. Financing process was very quick. Total time spent buying the car waa 3 hrs.

Johnny Johnson Jr. was very professional and was very polite

Sam Smith is the reason why I am driving my new car! He was so patient as we worked through the process. Sam is SUPER!

Sam Smith!!!! Sam Smith!! Sam Smith!! Making MY experience and MY referrals experience smooth and easy!!! No need to say more!!!

Frank is an awesome salesman. Very knowledgeable and helpful!

This is the worst experience I ever had a dealership. I had an appointment but never met the sales advisor I spoke to. I expected the sales advisor with the interested lease car to be there when I arrived, like most dealerships. Instead a sales rep for used cars approached me and tried to sell me basically a used car, 'new' with 7,000 miles. Not an organized dealership. It took them over 20 minutes to find the car I was looking for, it had been sold. They promised to give $25 gift card but of course lied. Don't visit this dealer.

My sale person Brian Martin and James Maney were awesome a great help we got put into a new 2016 in no time I will do business again but only with Brian or James thanks for the help...

They kept grinding and grinding us to lease a vehicle knowing I drive for a living! It was awful. We left and I felt sick. My stomach hurt and felt very upset. Wouldn't reccomend them to anyone!

My salesman Jake Blackledge did an awesome job and helped me get into a Kia Optima smooth and fast! Great customer service!

I had a great experience getting my oil changed! Super friendly staff that is also very fast. I would recommend Fredy for sure!!!

I had and appointment with Jermaine and he was GREAT to work with. Weather or not he's able to get you into a car, he really works for you and exhaust every option to get you into a vehicle. If you go there... Make sure you see Mr. Easter.

If you need a new car I strongly advise you go to Fredy Kia and see Isaac Walton. Isaac was very patient, straight forward and extremely passionate about finding the perfect car within my budget. I drove into Fredy Kia in a old busted up 2006 Toyata Metrix with over 150k miles on it and Isaac helped me trade in to get a great deal on a 2020 Kia Rio with almost $2k OFF in rebates and 5 years of free oil changes!

Had a great time customer service best place ever bill little did everything to keep customer happy if any body goes to Kia should ask for bill little great place

These people make up prices and are over charging you way above blue book value don't buy from here if you do double check the arrangements to make sure you are ok with the terms

I just purchased my first car with the help on Johnny Johnson that really took his time and was very patient with me .. He went out of his way to help me with the process.. I would like to say thank you and if you ever need help buying a car or a truck .. Go see him he's the best at what he do..

Jonathan at used cars did a really good job in helping me get into a vehicle. All staff was very helpful and friendly. If you are in need of a vehicle please go there you will not be disappointed!

I called and set up appointment to bring my car in to see about a recall that is happening with Kia s. I was given an appt time and told it would take 1-1 1/2 hrs. So i planned my day around this. I get there and I am told I have 3 other cars waiting in front of me and i would possibly be out by 6 pm. I stated i was told how long it would take and that i could wait there. The gentleman told me I was not told this. I said i planned my day around this. I have to be somewhere and they should not tell people one thing then when show up tell them something else. He said well your not important enough to move ahead of everyone. That was not what I wanted. I wanted him to understand i was frustrated because i just drove there and was pretty much told oh well. I will not be going back to this service department ever!

Great people an great customer service! I am so blessed to have come here! Thank you all!

I had a great experience at Fredy Kia. Mike, Effron and Rodney helped me out and I got the car I wanted!!!!

Love Kia especially Sam , if you need a car he's the one to go too

it Was a great experience. Frank(our sales man) was very patient and understanding. He was never pushy and made us feel comfortable through out the process. Definitely coming back!!

They said I was approved but needed insurance. Bought insurance then they needed wife to cosign and her check stubs. Get her check stubs send them in and they say they sold my truck. Wasted a whole day going out there. Wasted money. Worst experience ever. They say they are Christians and what Christian you know would sell your vehicle out from under you? Knowing they spent money on it. Shame on you.

I want to give a shout out to Randy, who was our sale person. I went with my grandson to get a car, we left with two cars. The sales people is so nice and professional, even the guy in finance. will be refer them to all my friends and family.

My sales person was nice but I was sold a car that had issues with it. On top of other things...I wouldn t recommend getting a car from here.

I had my worst car buying experience with this company at the 59 location from spending 3 to 4 hours for like threee days straight sitting in their office getting no where. I don't have the best credit in the world and they hit my credit 14 times without my knowledge trying to find lenders when I finally got the car I had to return it because of something they messed up on their side. By then I had had it. Now on top of I've been getting the run around with them since december 2015 for my refund deposit. Every time I call the manager is not there or he is not in his office or nobody knows anything or I'm told to call the 45 location or they wanna take my name and number and I never get a call back.Very unprofessional staff, company or whatever u wanna call it. They have made my car buying experience terrible. It has been hell and I will never do business with these people again. Still to this day I'm trying to get my refund.

Definitely would recommend Fredy! Quick and easy oil change! Super friendly!

Thanks Anne for being so awesome and Helping me get my new car today!! You were amazing, feels great to know This Dealership has amazing people like you and Jay! Y'all made everything just right and perfect, can't thank the two of y'all enough!!!

5 Stars Across the board for Elizabeth in service Department, she pushed until she got things done for me Today!! Before I was very disappointed, but Elizabeth is the best. If you have to visit for Service, request Elizabeth!!

I messaged about a vehicle that I wanted and was told it was available. I also asked if they do in house financing because our credit isn't that great and was also told yes we do bank financing and in house. The salesman guaranteed that we were approved and he would get us in that exact vehicle we wanted so we put money down over the phone to hold it and 2 days later drove 3 hours to go get the car. As soon as we arrived the car wasn't even the same car that was on the website totally different car. They didn't have the one on the website but I decided to test drive it anyway. Didn't like it so I looked at a few others and found one I really liked and started the paperswork only to find out they really don't have in house financing and they could get us approved for a vehicle I absolutely did not want and a lot more money down. I ended up getting our deposit back and leaving. We have never been more unhappy with a car lot. We were lied to from the beginning and we are ok with being told no,we can't have that vehicle but have us drive all the way down there if you don't even know.....

Chris Linscomb helped me out walk out with a car. Staff was very knowledgeable and helpful. Would and have recommended friends and family members to purchase a vehicle in the future here with them.

I will tell anyone to go to Fredy KIA. Awesome service & employees.

They sold me a brand new 2016 Kia Forte that was scratched on the bumper. It was covered up and I only noticed it after my first wash. It's small so I didn't bother calling considering I live 5 hours away from the dealership. So thanks, Fredy Kia, for being upfront with your customers. Other than that it was an okay experience. The guy who sold us our car was very polite and professional. Just disappointed in how the scratch was covered up.

They called me in so I could trade my car in and they wasted my time.

Jose was amazing he got me everything I ever wanted in my Kia Sorento thanks again Tony

Yesterday was awesome at Fredy Kia!!! I purchased a used car that I love and the customer service just put the icing on the cake. Tucker ( the manager) was nothing short of amazing... he definitely made sure I was taken care of and actually worked out a awesome deal for me which of course everyone wants. I can definitely tell why he is in the position he s in and the salesman Nelton was so kind and hospitable.. made me and my girls feel comfortable and was super patient with us which is always wanted and needed by a customer. I was only there for about 3 hours but left super excited. And I will definitely refer my family and friends there! We thank the entire staff for their help!

Mario helped me out with my buy and he followed through on everything he said. My price was a little higher than expected but I also have a college student's credit so I think it is what it is in that aspect. But as far as service, I had a great experience.

They are so helpful all of them and I left in a new car.

Not helpful at all. All they want is your money and push you out the door they sent us home with a Silverado and the horn did not work . Went back the next day and they found that the battery was bad replaced and fixed horn . Does not come with and electric remote key we asked several times for one the be ordered and nothing with it not having the remote key it is draining the battery again now the battery is bad again. I called all day today to speak with a manager and all I get is the run around and leave a message or I will have the manager call you and nothing we haven't even made our first payment and we have issues and no one to help us. Very fustrating. Customer service is horrible. We are having to come out of pocket for a battery when a new one was just put in beginning of march

This place was just a waste of time after Leticia kept calling trying to get me to come in for a week after finally agreeing just another dissatisfaction with a waste of time to be told total opposite

The wors service advice and service management i ever seen make me never buying kia

They were really helpful great attitude we where in and out of there quick Nile Irsan was the rep that helped me .

On August 5, 2019 We purchased a Ford Fusion from Fredy Cars. When we got there we were not greeted properly. The guy wanted us to sit down and sign paperwork before we was able to even look at cars. But my husband was not going for that so we got up and proceeded to leave. As we were getting into our truck that's when we were greeted again but by Edgar. I must say his energy was amazing, very friendly and he made you want to buy from them. He walked around with us told us about their cars and they had a very large selection. They stuffed us with sodas and chips. Our daughter was satisfied and so were we. Thank you Edgar and David for your amazing service and bringing us into your family!

Called to ask about a particular vehicle, they said it was available and that i had to schedule an appointment to test drive it and if i was interested in purchasing it. So i scheduled an appointment, keeping in contact with Natalie for three days about said vehicle. Day of appointment i hear from her just making sure you re still coming today to test drive? I said yes! i drive over an hour to this dealership. They take me inside and we talk for over an hour...... still have yet to see this car. Then they say oh well we don t have it. What a waste of time, i had my toddler with me and it was just a mess.. why waste my time and keep my family sitting in there, y all knew the whole time that car wasn t there!

Where do I even start... I tried getting a car here when I was 18. The most horrible car buying experience ever. The salesman was a joke and took us all the way to the north side to buy a car from a lot that had nothing to do with Kia from a friend of his! He didn't tell us that's where he was taking us either. My mom (who I have only seen mad a few times in my life) was so mad. I said I'd never set foot here again! Well fast forward 5 years and me and my husband had bought a Kia. (Hell no, not from this place) Our alternator went out. Under our warranty we can take it to any Kia dealership. This is the closest one to where we live and its very hard and expensive to take a dead car farther. We made an appt. with services and dropped off the car. They said they'd have a diagnosis that afternoon and would contact our warranty. Okay fine. My husband had asked about a rental because he still needed to go to work. We have a son at home and twins on the way and they never gave him an estimated time on how long they'd have the car. No rental. No ride home. Had to Uber home and has to get rides to work if he is lucky. They didn't call us, so I tried calling them for 3hrs every time I called the line was busy. Till they closed and then the call went through but of course no one answered. I will be calling a lot tomorrow because they still have my car. I've heard a lot about how horrible their customer service is but hoping that this can be resolved easily. I will come back and edit this with the end of my story.

$495 misleading unless great credit!! Poor service!

The customer support is poor. You call and stay n hold for 30 mins or so then when you tell them the problem you have the first thing they tell you we can get you in next week. It Friday nd no headlights then I tell that I'm in the car headed there nd then the so call manager tells me they close at 5:00 and it's 4:20. The said thing is that I get here nd service don't close till 6:00 why the lie. I have purchased 4 kia and I won't buy another one even if it as 1.00.

DO NOT BY ANY MEANS PURCHASE A CAR FROM THIS DEALERSHIP. They have sales reps that have no knowledge of anything seem like and they are very unorganized. I was called in by one lady (I had an appointment I might add) and she referred me to another gentleman which I literally waited on for FORTY-FIVE MINTUES! So needless to say I left (and I stay all the way in Spring). The customer service is horrible and do not get scammed by the sale call (you know the one about coming in to purchase a new Kia if you trade in yours. It s just a way to get their new reps some business).

Bought a used truck for the motor to lock up the morning after we brought it home. Called to see if they could refund us our money or help us with the problem since clearly it had problems before we bought it and pretty much was told they didn t care. So now this family of four is out $6000 plus more bc we have no choice but to attempt to fix said vehicle!
I wouldn t recommend this place to anyone.

thank you so much jorge andino for the wonderful kia expirience

To Karla and Johnathan I can truly say they were concerned and ready to help Karla assured me everything would be ok . As she could see I was a nervous wreck ...And they made it happen !!!! The best customer service . And very informative of everything I needed to know .

After a month, they said the loan was not approved...! Now, they don't want to refund the down payment.

brought an 2017 Kia Sorento at Fredy Kia in May of 2019. We when got to the dealership and test drive the car I really like the car. I decide to trade my old car in and buy the used Kia. After they did a summary on the payment, I decide not to buy it because the monthly payment was to high. But then KC who was the sales manager was able to get the price lower and he offer us free oil change for a year. So I brought the car had no issues until June 15, 2019. I schedule to get my oil change because I needed one and when I went to the service department they said they do not see any free oil change on my contract. Now when I was signing my contract they stated it was on my contract. So I talked to Robert one of the sales person that assisted me on the day I brought my car and he gave me an form to get an free oil change that day. Then told me, I need to speak with KC who was at the used car lot. So I gave my form to David who was very helpful, then I waited to KC to arrive. A couple of minutes later I saw KC walk in the door and spoke to him and said hello, I need to speak with you. He said "give me a minute. Then he comes out and sit next to me, and I ask him what happen to the free oil change you said we get for a year. He then stated I never said that. Now I lived 50 minutes from this dealership. I will never drive 50 minutes out my way to get an oil change that was not for free. So as we go back and for He then said " how about you tell your husband to remove the bad review he did because we lost my on that sales." I said "what does that have to do with me and my car" , he replied " your marriage , so call your husband and tell him to remove the bad review". Now at this point I was very upset. Customer Service is always treating the customer with respect and not have a vendetta on my husband because he had a different opinion. When you have a bad customer experience with one spouse , you do not treat the other negative because of the other spouse. I explained to KC , he was not dealing with my husband , he was dealing with me. I did not give him no bad review or any negative comment. But KC was so frustrated with my husband he took it out on me. POOR customer service , as well as poor judgement. My husband review is not the first bad review on Fredy Kia. There are several reviews about sales representative lying and being rude. If he does not know how to show good customer services , he is in the wrong job field.

Worst customer service and experience. Booked appointment week in advance and showed up and wasn't seen for 35 minutes. Anytime I call this location I am put on hold for a long time or transferred to voicemail. Sometimes people don't even answer just goes to recorded message. I've been hung up on a few times too. The person that was helping us in service department was no help at all. When car was almost ready for pick up they called and said they would call back in 30 minutes, over an hour goes by and no call back. Will never go back to this location! Do not have your car serviced here!

DO NOT BUY FROM HERE! SALESMAN LIED AND PROVIDED FALSE DOCUMENTATION. IM PAYING 30,000 FOR A CAR THAT WAS 14,000. SALESMAN SHOWED PAPERWORK THAT SAYS CAR WAS 11,000 AND AROUND 14,000 WITH INTEREST. ALSO PROVIDED ME A FAKE WARRANTY . GREAT TO FIND THIS OUT NOW THAT IM LOCKED INTO A LOAN FOR A FEW YEARS :-(

Great service for my car. I love the waiting area. They have great refreshments while the customers wait for service. I'm really enjoying my Kia.

We purchased from Mario Paniagua and will be referring family and friends....

I just purchased a Kia Forte LX on Monday for my daughter. Since it's going to be her first car, we decided to go with something that is safe, reliable and affordable for her so we decided on the Kia. I was a little nervous about coming in because my husband was away and not used to visiting car dealerships without him. However, we decided it wouldn't hurt to try. First we called every Kia dealership in town, and got the runaround. We then submitted an inquiry for the Kia Forte LX, and got an immediate response from Mario , who helped us streamlined the process from A through Z. When we met him at the dealership, he had everything ready for us, and I've never had such an easy, fun and simple car buying experience before!

Kat

I want to thank Fredy Kia for a wonderful car buying experience. Customer service was 100% couldn't have been better. Made me feel important. I will be referring all of my friends and family to Fredy Kia.

WORST car experience ever. I have never been talked to the way I was spoken to at this establishment. I ultimately asked for a breakdown with the amount the salesman told us he would sell the car for... And he kept returning with a sheet that didn't show the amount he told us he would sell us the car for. The manager came out and I asked for the same thing as before the breakdown of exactly they were offering... He replied with " they couldn't do that there and they can't break the rules for me". I work in finance and these people were seriously trying to trick us into paying more than they promised. We left, and the same manager came out and stopped us and tried to make a whole bunch of excuses for his behavior. We ended up going to Westside Kia. We asked the EXACT same thing, a breakdown of the costs and guess what?? They said sure no problem! We left with a brand new 2016 Kia Sorento. For a MUCH better deal. Save your time, money and stress and don't go to Fredy Kia. Drive straight to Westside Kia. You'll thank me for it later!

Great deal on vehicles,and a large variety of cars from all model brand named cars and great dependable Car salesman and sales consultants.

By far i had the best experience here. Rick keeler is the best sales man up there that I've seen in a long time. Thank you

My experience here at Fredy kia with sells person Robert was great! He was very detail with sharing Information and the many options on the S UV... We went on a test drive it was good. We would like to receive the $50 gift card for test driving the Kia
Sportage.

Great experience, Kevin, Marcelo and Mike all helped my family and work with us greatly

After going from dealership to dealership telling me I needed more money down, or we can not work with your numbers. Kerrenny really helped me. She took down all the information and was very friendly and conversational. She made sure all the numbers fit and was not trying to push a vehicle that was clearly out of my price range.
They were able to get me in a deal less than what I expected. I have bad credit and they were able to help me. Only bad thing is waiting to get approval. That will take time anywhere you go. But if you have bad credit or negative stuff on your credit history Kerrenny and Fredy Kia can get you into something. Be patient because they are looking for lenders to give you money for the vehicle its not thier problem with all the negative stuff on reports. It did take time but it was time well spent because I was able to get approved and into a vehicle. I will definitely come back and purchase or even upgrade my vehicle here. Only thing about this place is I was desperate for a vehicle and had limited time to get vehicle. They will not fix anything until sale is finalized. They want that sale so bad they risk the customer service of selling a vehicle. They will put you in a vehicle however do not be afraid to say no and look at your options.

I am a a first time buyer and my experience here was the absolute BEST! David (my salesman) was extremely helpful in assisting me with purchasing a car that not only fit my needs, but my children s need as well. I came in and left with my keys in hand the same day!!!

Fredy Kia is a great place to buy a car they help you get a car in drive away today

WISH I COULD NOT EVEN GIVE THIS PLACE ONE STAR, IT STARTED IT OFF AS THEY WOULD NOT LET US LEAVE WITHOUT PURCHASING A VEHICLE, THE GUY HOW DID ALL THE WORK DIDN'T GET THE CREDIT THEY PASSED IT OFF SO SOMEONE ELSE COULD GET THE CREDIT. I TOLD THEM WHAT I WANTED THE NOTES TO BE AND THEY AGREED ONLY TO GET BACK TO FINANCE AND THEN THE FIANCE MANAGER STARTING TALKING ABOUT ANOTHER PAYMENT. TOOK THE CAR HOME, ONLY TO HAVE IT A WEEK AND HAD THE RUDEST PERSON BY THE NAME OF MOSES TO CALL ME AND TELL ME I WAS NOT APPROVED BY THE BANK AND I NEEDED TO BRING THE CAR BACK. TOOK THE CAR BACK THE NEXT DAY ONLY TO BE APPROACHED BY A HORRIBLE PERSON NAMED JUSTIN, THE NEXT RUDEST PERSON THAT I HAVE EVER MET, TOOK THE KEYS AND SAID HE WOULD NOT RELEASE MY $1500 BACK UNTIL MONDAY, WHICH LEFT ME WITH NO TRANSPORTATION. PLEASE DO NOT EVER EVER EVER DO BUSINESS WITH THESE CROOKS AND I MEAN CROOKS. I AM ALSO GOING TO WRITE THE OWNER SO THAT HE KNOWS HOW THESE UNPROFESSIONAL PEOPLE ARE DOING BUSINESS.

My husband and I stopped in to look at 5 different used vehicles we saw online. Somehow, they weren't able to locate a single one of them, even though they all showed to be available. First salesman (that eagerly greeted us before we could even get our kids out of our truck) stuck us with a brand new person that had no clue what he was doing as soon as he found out we were looking to buy a used car. Very unprofessional and only tried to show us vehicles that were double what we were looking to spend.

do not do business here..tried sneaky tricks with b/s warranties

Thursday evening I visited Fredy Kia and wanted to see a Sorento in person as the wife and I were hunting for a new vehicle to replace the constant headaches of our 2009 GMC Acadia. I had stopped at a few other dealerships prior to visiting Fredy Kia so I had other options on the plate, but within a few minutes of entering, I was greeted warmly by Charles Downey, Jr. Charles and I had an honest and very frank conversation about my needs and expectations in a new vehicle, and he called upon his associate Tommy Le to lend a hand in showing me the quality of a Kia Sorento.

After test driving the Sorento, I was very sure it was the vehicle I wanted for my family. I knew it was only a matter of having my wife join me at the dealership so she could confirm my suspicions -- this was the vehicle for us, and the one I drove was robust and full enough of features we could be satisfied with.

I arranged with Charles to meet him again on Saturday morning and this time I would bring the wife. Charles even called to confirm my appointment on Friday evening, and I assured him we would be there.

On Saturday morning, we met Charles and asked to see the exact same Sorento I drove and looked at on Thursday (the color and interior were much to my liking, so we really didn't need to see another). My wife, upon viewing the vehicle and driving it herself, was likewise convinced and absolutely thrilled with the Sorento. We went back inside and Charles and Tommy helped us through the approval process, and we approved the numbers to get fairly close to our budget. They were both thorough and very interested in making sure our needs were met, questions were answered, and that our time was not wasted.

We were easily taken care of by Zane in the finance department and within an hour we had gone through the paperwork and business end of the sale, and we were given a final walk-through of the vehicle by Charles in the parking lot. He helped us get UVO set up on our phone and we had a really wonderful send off.

All in all, we had a VERY positive experience at Fredy Kia with Charles Downey Jr. and Tommy Le both, never once felt pressured or oversold, and have nothing but absolutely positive things to say about the experience. To top it off, we drove home in an absolutely beautiful Sangria-colored Sorento and we absolutely cannot wait to spend many more years with it. Both my wife and I are positively beaming over it, and we are deeply appreciative of the care and handling given us by Charles and Tommy.

Don't buy a vehicle here. I was referred thru a 3rd party who is helping out this particular dealership. The 3rd party was very polite and professional. Freddy Kia didn't help me get into a car, the salesman told me to go to Carmax and pay more over there, thats exactly what I did!
Upon a recent return to Freddy Kia, I spoke with several employee's who didn't have anything positive to say ( Red Flag ), the staff seemed a bit confused in regards to an appointment which should be routine for these guys. After getting back with the 3rd party company and being properly directed I was asked to look for the Manager Mr Daniel Shatte. A salesperson was professional enough to greet me and welcome me in. I had asked for the manager which he directed me to but the Manager was busy swiping on his phone and didn't even get up or personally greet me. (HUGE Red Flag). Now if you know anything about car dealerships its all about making you feel comfortable and welcome right? Well the salesperson had to cover that for his manager which I find so unprofessional. Prior to this I had spoke with another person in this dealership who tried to get me into a new KIA, but this salesperson started from scratch. ( Red FLAG)

Overall my 2 trips to Freddy KIA were not good, I don't recommend anyone to this dealership due to lack of proper training and very poor management. KIA does have a great warranty on their vehicles, this place does not deserve their business.

Robert Bryant is knowledge will make you feel like a person not just a buyer. I can personally say he is a great asset to the company and not a liability. If your looking to make a purchase or simply need info on boosting you credit call Robert Bryant

I just think they post wrong ads to attract customer. Because, I call them before going there and asked them you have those cars that you are posting on facebook ads and the lady on the phone confirmed me that yes we still have those items.
But, when I went there after 20 minutes nothing was there. They said we sold those cars. Even selling a car is not quick like that.
Secondly, they got my ID & social and fill a form with all of my details and said. Sorry, we sold those cars, but we have other options available for you and those cars was expensive.
So, I really do not like these kind of services. I got the copy of my ID from them and came back.

I was eyeing a Silverado Kia had on their used car lot side. It was going ok until the price of the truck I was looking at went from $14,900 to $17,040. I was confused as to why. So I asked a break down. So this dealership ads a protection plan to all the vehicles that is roughly $3,700. It is not removable. So after being said and done I was given a temporary contract for me to take to my bank for a ridiculous amount $19,000!!! The sales person ponytail was good and so was Eli. How in the world does a price go up so high just so a bank can finance!! I will not step in that dealership again. Some of the sales personnel are not professional.

Jurmaine Easter : help is very goad sele hay dead prishen what he death phorme

Deonte was awesome at helping me find a vehicle within my price range. I love my new car! Thanks again Deonte and Fredy Kia.

Please don't go to this location. My friend and I tried purchasing a car here and the Finance department decided to revoke our contract after a month. They claimed they couldn't get us on the phone despite the fact others from the organization called us just fine for customer satisfaction surveys. The salesman was very shady and was giving terrible advice about refinancing after 4 months! I honestly believe they allowed this absurd behavior for the salesman commission. I highly suggest getting a bank to sponsor your Car loan before, they ran my credit 3 times as hard inquiries and still don't have a car to show for it.

My daughter Went in to purchase car a car had a average Amount of down payment did get approve for a used car even if it use it should a least run for 30 days with no problems if check by your certified technician but of course by time drove home it cut off twice took it back say no refund and couldn't get another car then to find out motor was bad then next day key alarm to lock and unlock stop working couldn't get in car but they not open on sundays so I could talk to some one I'm not to please with this dealer ship.

David and Blanca are Very professional, good listeners, and they both worked quite cooperatively with me and my budget. Very pleased with my car and payments. Make sure that you ask for them at the car lot.

Hi my name is Annie Jefferson and I bought a 2015 kia Rio and the guy that helped me was Claudio and if I tell you he did his job well I told him how much I wanted to pay a month and what amount I had down and Bammm mm we in there great team I would recommend this car lot to many of my friends thanks fredy

I went to Fredy Kia for the first time Mr. Frank assisted me and he was very kind. He showed me several cars so I found one that I liked and that I can afford.

COMPLETELY SATISFIED!!!!! I GOT WHAT I WANTED AND ACTUALLY FOUND WHAT I SAW ON THE INTERNET WITH THE CORRECT INFORMATION!!!! CHEAPER NOTE THAN EXPECTED!!!!!! THANKS TYRONE

The person doing their online promotion was not honest, the car I wanted was available in the morning at 9 a.m. according to her and when I reached the dealership at 11 a.m., the staff (after making me wait for 30 minutes) told me they hadn't seen the car in a week.
Then they tried to sell me a car that costed twice the amount, absolutely terrible and misleading.

Waste of time... I spoke with Allison and Kenneth and asked about a specific vehicle ahead of time. Ask him about the condition of the vehicle they said everything was fine. I said please let me know if there's any issues with the vehicle ahead of time because I'm driving nearly an hour to come to your dealership. Arrived at the dealership and met with Mario who told me that car was getting an engine change at their shop.

Jonathan was great worked with me to get what I wanted very speedy service

This is by far the worst dealership I have ever dealt with I have been trying to call for the last 2 weeks and left several messages and have not received one phone call back. Every time they tell me no one is available to speak to you at this moment. I will never give them my business ever again. They just don't care about the customers that are getting them business

Walked in not for sure what was going to happen, but now I m leaving with my new vehicle! Was such an easy process and Edgar S. was such a big help! Come see him for a vehicle, you won t be disappointed!

I have to give Chris Stangler a five star rating, he did an excellent job. If you are ever in the market for a new Kia, I recommend Fredy Kia and ask specifically for Chris!! He made our experience so easy and enjoyable. We were in and out in no time. Excellent dealership and excellent service from Chris. We will be back the next time we are in need of a vehicle. Thank you Chris.