Exempla St. Josephs Review

They sent my bill to a collection agency claiming I didn't have any insurance even though I gave them my insurance card when I went in for the procedure and then called them with the insurance policy number twice more. Seems almost like the old scam of sending people bills and hoping they will pay them rather then spend the time to fight them. So beware, if you choose to go to Saint Joseph, even if you have insurance, you may have to spend you time fighting with a collection agency rather than focusing on getting better.

Fabulous. First-rate nurses, especially. They were cheerful and positive, not stressed and grouchy. They listened to me. A great touch was that they offered little aromatherapy pods for nausea as well as drug interventions and they took my own suggestions well. I couldn't choose a favorite because they were all completely awesome. I have sampled many hospitals and this was the best by a mile.

Everything was wonderful until my sister was thrown out of the hospital room for helping our mother to the toilet. We were told we disrespected the nurse by helping my mom, she can tell us all about disrespecting her but we weren't allowed to tell her about or feeling disrespected.

The worse PA I ever seen. He came with horrible aptitude and his hands on his waist like he doesn t want to be bothered then all he wants is give injections for pain without dins out what is the problem. Then the nurse sees the I was brought on w/c and asked me if I can walk to the restroom, I sow that she didn t want to bother with the w/c then I said that I could walk, my knees were painful and I was walking with the cane. Because the terrible pain on my left shoulder I couldn t zip my jeans then I lost balance and fell. I DON T RECOMMEND THIS HOSPITAL! The worse in Denver area.

4 hours left waiting in the ER waiting room. Multiple people called before me when I had been waiting an hour before they arrived. Ended up leaving without being seen

Been coming to st Joseph's for 10 years refused to go anywhere else. My last couple visits have been horrible.. I was insulted several times. Treated like I was A little child or a senile old man.

Went in for surgery on 12/4 and I received excellent care here. From the nurses all the way to my surgeons and anesthesiologist. I would highly recommend. They really took the time to care for me before my surgery and afterwards while I was in recovery. Amazing place they deserve the 5 stars.

Wife had surgery here
Only the best of the best work here
Great job!!

I really appreciate the expert care and attention. Thank you.

Rose medical was way better! This hospital is so disorganized and poor communication and they just have a whole bunch of nurses who don t know what the hell they are doing !

Love the hospital on the inside and outside. The staff is very sweet and helpful

The worst telephone customer service. Lady had an attitude from the moment she answered the telephone

This place is horrible.a death camp .if you are wanting to die then go here .you're SURE to be left by yourself with doctors and nurses that obtained there degrees to practice medicine out of a crackerjack box...avoid this place like the plague.....

Friday night I went out with my husband to dinner. At one time I could not lift my glass. I thought nothing of it. Yesterday morning, I woke up lying on my RIGHT side. My left arm from my elbow down to my hand was totally numb. I could not feel my hand. It took my husband and me 10 minutes at least to shake it out to get some kind of feeling back. Concerning, but went on with my day. Saturday night did a little shopping at Costco. Less than halfway through I was slowing down in walking and needing to lean on the cart. By the end of the trip, I could barely walk. Last night as I'm laying in bed, I feel both my arms going numb, was lying on my back. This morning, Sunday Morning, I wake up and both arms are numb. I get up to go to the bathroom, and I'm stumbling, feeling really dizzy, almost like I was drunk. (Mind you, I don't Drink). My last pain medicaine was at 5:00 the night before. It was out of my system. I was indubably not feeling well. I called the nurse on call for some advise. She advised me to go to St. Josephs ER. Hesitantly I listened. I went. They would not let my husband get me something to eat after being their hours. Ok I can buy that. They sent me for MRI of my blood vessels. THere has NEVER been anything wrong with my blood vessels. I told them that. I also told them exactly what I was feeling. I was still having a hard time walking. I was still dizzy. I told them my back hurt, but my neck did not. NOT at all, NADA, NO, Zippo. I also told them I had not had a headache of any kind in a year. Not at all, NADA, NO, ZIPPO. So they gave me a false diagnosis of cervical sprain and migraine. I specifically told them that I had x-rays show that I have arthritis with bone encroachment in my neck. They would not listen. This is what makes me mad. I will NEVER go back to St. Josephs again. I have NOT been injured, NOR have I had a headache! I have numbness, and dizziness. I will be telling the neurosurgeon about the numbness and dizziness and hope that they listen and not try to give me a phobus diagnosis of something totally unrelated to the symptoms. My question is, do ER doctors really think I'm that stupid?

Was visiting Denver and ended up giving birth early, very accommodating, clean, friendliest/funniesy staff ever and pretty attractive as well lol

Horrible experience. Went in with a basic cut on my finger. Was LITERALLY GIVEN A BAND-AID AND CHARGED $2400. Was told I took some "assessments" to warrant the charge but couldn't be told what the assessments or results are. No meds given, not even advil. No stitches. No blood work. No therapy. Called for over 2 months and got NOWHERE. What questions/band-aid could possibly cost over $2000. Horrible place.

Attention to 100% they definitely make you feel with great confidence, they try very hard in the language in the attention in the service, everything here is of quality, kindness and responsibility ... I am so happy to serve me in this place, definitely more than excellent! Very grateful to the doctors and in general with a thousand thanks!

I had a fantastic experience at this Hospital. Living in NYC unfortunately I am used to rudeness, overcrowded hospitals, so when I checked in at the ER for a little cardiac scare and EVERYBOdy was extremely nice and kind, I was almost shocked! From the ER (dr Smith and dr Young and all nurses really great!) I was hospitalized for one night in a room that could have been almost a very nice hotel single room. Everything super clean, everybody super efficient, cordial and kind. All the exams/tests were done quickly and efficiently.
All the nurses at 6th floor were amazing.
And I think it will be hard to find a more patient, kind, emphatic and efficient doctor than dr David Jackson.
Thank you!!

This is no joking or laughing matter. Thanks to 2 doctors here all of the progress my wife has made is now in jeopardy. My wife had a central line for home infusion which is critical to her survival. 2 doctors who not even a part of her normal health care team have now made it impossible for her to receive the treatment she needs. This stay was suppose to save her life not put it in further risk. These doctors have no right to interfere with her health care plan outside of this hospital. I expect to be contacted by your management staff to discuss this further and come up with a resolution before further action is required.

Disjointed billing practices that completely disregard the patient. After causing a hematoma due to a staff nurse error during a very simple, standard blood draw, they billed my insurance for all the additional treatment procedures (and duration) when it was their fault. Total lack of integrity.

My parent was grossly mistreated and neglected. At first, they were not going to keep him over night but as a consumer I insisted. So they moved him to observation next door. But the following day, he received no medication, They said that his doctor had none listed. All of which is a violation of one's Civil Rights and they take an oath to serve the public and we were such.

I was billed an incredibly high bill for being seen for 2 hours. I was given an EKG and an iV for fluids and charged over 6,000 dollars. This is robbery. This is morally wrong.

I was born here and worked here in the early 80's. Gotta give them five stars

The care I recieved in the Cardiac unit was great! Terrific doctors & staff!

total lack of communication between drs.and myself.thoughi asked repeatly for it. retaliation by my doctor for my calling paitient representitives for help. the nurses on oncology floor were nice, and tried to help me, but the dr. i had was pompous and rude. no communication like theother fellow said.never again! if you love yourself or family member, and they may have cancer, please go anywhere but here.

The care that my mom received from this hospital was exceptional, every doctor and nurse she came in contact with was professional, kind and caring. A special thank you to Dr. Steve Johnson and Dr. Tim Liao for their remarkable surgical abilities that truly saved my mom's life. I was very impressed with everything encountered from entering the hospital, to the discharge. She was never treated like 'just a patient' by the nurses on the cardiac unit. They treated her like she was a member of their family. I can not possibly think of anything that wasnt top notch. If I ever need a hospital admission, I want to go there !!

Very good hospital, much better than Denver Health. Caring staff.

Amazing doctors, nurses, and facilities. They made a rather traumatic incident as calm and comforting as possible.

This hospital gets a NEGATIVE 5 Stars.

The doctors are not current on current FDA protocols on Covid-19. I was told by a Critical Care Pulmonologist that Saint Joseph and Kaiser Permanent was not initially selected for trails on the Monoclonal Antibody. This drug protocol was approved by the FDA on Nov 21st, 2020 for use outside the initial trails. This same doctor told me that Saint Joseph and Kaiser Permanente will not investigate getting this drug protocol or use this drug protocol for Covid 19 patients.

When you call to check on your family member and speak with the patients Nurse, the Nurse cannot give you specifics. They use medical terms you do not understand, when you ask them to explain what they just said, the nurse cannot always translate medical terms into plain English. The Nurses can be poor communicators, it's like pulling teeth trying to get specific information.

The Patient Advocate department is slow to respond. As much as 2 hours after you leave a message. They swear they called but no messages are left and no record of the incoming call shows up. If a family member is sedated and the person with the medical power of attorney wants their family member moved to a different hospital, you will not get help from this department. They give you wrong information about getting a family member transferred and make you the person who has to do all the work to get the transfer done.

The Hospital Administrator does not return phone calls.

If you call the general phone number for Saint Joseph hospital, the call goes to a general switch board some where outside this hospital. If you ask for someone specific by name at Saint Joseph Hospital, the person who answered your call doesn't have a clue on how to find this person you want to talk to.

Due to the poor care my family member (who has Covid 19) has received, neither of us will ever go into this hospital ever again. I do not care what my insurance carrier says, we will NEVER use this hospital again.

I was in the ER when my mom was there and I passed out and they helped get me food and something to drink into me to get me back to normal

delayed communication! i was transferred 4 times within the same dept. once I finally reached someone who could give me any information, he was very rude! "I dont know I'm not your moms nurse" .When asked for a phone number so I can reach the dept directly where my mom was, I was told "i'm in the emergency room, what number are you looking for!?" VEry rude! Im transferring my mom from this hospital immediately!!!!!!!!!!!

Went here to deliver my first kid. Spark notes version: The midwives and nurses during the delivery were amazing! Recovery was made miserable by the nurse named Amy. If Amy is assigned to you as your nurse, demand a new nurse. Do NOT put up with her crap because she is TERRIBLE!

Long version: The midwives and nurses during labor and delivery made 32 hours of labor bearable. The midwife who actually delivered m kid, Laren, was wonderful and I'm so glad she was the midwife to deliver my little girl. She did a great job of telling me when to push (because I had an epidural and couldn't feel anything) and an amazing job of stretching me between contractions so that I only tore a little bit instead of needing an episiotomy or tearing my perineum.

Things went downhill after delivery the next day. The nurse that was assigned to me for the day shift, Amy, on the first day at the hospital after my kid was born was incredibly inconsiderate. She came in around 6am talking at the top of her lungs while my baby and husband were asleep after a long night of being labor and delivery, and didn't bother to lower her voice when she saw that they were sleeping. Then my family came to visit later in the day--my parents, my grandparents, and my two siblings--and Amy came in with them all present and said, "I have bad news about your baby" without asking for the rest of the family to step out, or asking for a moment, or introducing herself or anything. She just walked in and said, "I have bad news about your baby." Of course everyone's minds go to the worst thought imaginable with that kind of intro. What was the bad news? My baby's blood sugar levels were 4 points below where they would like them to be. We all sighed in relief and told her that wasn't bad news, but she insisted it was the worst thing that could happen. Instead of offering us options as to what to do about the blood sugar, she said the only thing we could do was to use donor milk because I wasn't producing enough food for my baby at the time.

Things only got worse from there.

I had diarrhea starting the day before going into labor and going through my entire hospital stay, and hemorrhoids on top of that. I had no control over my bowels. Second day at the hospital, I ended up having an accident while in bed, and was out of the hospital pads they provide you with, so I rang the nurses' station to ask for another pad so that I could change myself. The nurse at the station forgot to take me off of speaker right away and I heard her say, "Amy, isn't that your patient?" and Amy's response of "Yeah, I'll get around to it." I waited 20 minutes sitting in my own filth for her to "get around to it." I realize the nurses all have a handful with all their patients, but to wait for 20 minutes when she knew about both my hemorrhoids and my diarrhea is unacceptable. I changed, spent 10 minutes in the bathroom crying because it was so painful, came out and stood around crying because it hurt too much to sit down. She came in and asked why I was so upset, then insisted that I never told her about my diarrhea and eventually ran out of excuses and had to admit that she was in the wrong.

She would also come in throughout the day and tell me that my sessions with the lactation specialist went "terribly" and that my baby would never survive if I couldn't make milk for her, and continued to harass me about how I wasn't doing enough for my baby. After putting up with her for a day and a half, I finally had enough and talked to the charge nurse to insist that a different nurse be assigned to me.

The rest of the stay after Amy was fired from being my nurse was considerably enjoyable, and I was able to start producing enough food for my baby once I was no longer stressed out because I was being harassed constantly about how I wasn't doing my part.

Moral of the story: If Amy is assigned to you after you deliver your kid, demand a different nurse. Do not put up with her crap at all.

If you want your loved one to live, dont go here. Horrible communication, sends people to rehab without medications regularly, who needs mwdications including ANTIBIOTICS. this can cause a staph infection from hospital to turn bad and shut down a persons body amd KILL them. This happens way too often.

Very pleasant stay, staff were great.
I was in the Oncology ward.
Fantastic view and the food was yummy, once I was up to it

Such a nice and clean facility. A gentleman I care for was on the orthopedic floor and the staff there is absolutely amazing. They pay attention to detail and truly care about their patients. They answer call lights so quickly and address the situation at hand so diligently. I have to be there for fall prevention 12 hours a day and am truly impressed with the staff here

I was admitted into St. Joseph Hospital late afternoon June 13, 2018 and discharged late afternoon June 14, 2018. To start the new hospital is beautiful, very clean and I was greeted by a friendly staff and very well informed. Afifa had all my information upon arrival and personally took me to my room. I was admitted into the Cardiac Unit room 6523 where again I was greeted by friendly Stephanie who gathered information and got me settled into my room. Stephanie made the orientation very relaxed and at times fun,she also introduced me to my night nurse Danielle.

I am sorry I did not remember any last names but wished I had. Danielle was very polite and kind she made my evening and night very pleasurable. Danielle checked on me often and attended to my needs always with a smile and a kind word and interesting conversation. In the morning I hated to see her leave but she turned the day shift over to Rebecca. Rebecca was amazing, she was always one step ahead of my needs. When attending to my needs Rebecca made nice conversation and although extremely professional she was more of a friend than a care giver. I was made comfortable with full confidence in the care given.

I honestly have to say I didn t want to leave. I have had hospital stays in the past that could never compare to this stay. Although my condition wasn t the best this staff made me feel as if I were the most important person in the hospital. Again, I am sorry I don t have last names for the nurses because they are best I have ever had the pleasure to meet.

I want to thank all the staff for a great job and highly recommend St. Joseph s Hospital to anyone.
Respectfully, Tony Cito

Had a family member spend extended time here. The staff was very kind and attentive. The room amenities were very nice.

Tammy, whom answered the phones was everything but the least bit helpful, nor kind to someone trying to reach their doctor. So weird to be in the medical profession if you don t like helping people - like being in the military and hating guns, just doesn t make sense!

What a horrible waste of time. I've had horrible diarrhea for the last few weeks , unable to keep any good done , and have horrible cramps in my lower right abdomen . From the moment DR. Hill entered the room , I knew nothing was going to be done . I wasn't offered any IV fluids , a rectal exam was not performed , and I was basically told that it didn't seem too bad . I'm overweight and told Dr. hill that I thought I may have Crohn's disease . He told me it was unlikely despite the numerous symptoms I have that match up with the disease . I was admitted at 3:00 pm and I all I had done was lab work. I wasn't offered any water or checked on. I'm sure I will get a hefty bill for a usual trip, which I plan on fighting .

My first child was born here 10/04/18 the staff took amazing care of both me and my wife throughout the long process. If you re reading this wondering if you should have your baby here or not I can say you would be doing yourself a disservice not choosing this hospital.

I would not recommend this hospital to anyone. The place is clean and the staff is relatively polite but that's where the compliments end. I had a terrible experience between the ER, In patient stay, diagnosis, etc... I had several visits to the ER including an in patient stay for 4 nights. Folks could never give me a proper diagnosis. When a diagnosis was given they didn't perform the correct tests to back it up so my supplemental insurance wouldn't cover what they were supposed to. I went through the medical review process several times and of course they said they did everything right even though the insurance says they didn't run the right test to support the diagnosis. Now, I'm stuck with a large bill. You should choose a different hospital where folks actually listen to their patients symptoms and run the appropriate tests instead of chasing things that are not there.

They brought my daughter into this world with the utmost care and respect for our family! Definitely will be back for round 2 if you know what I mean!

Wonderful hospital I would recommend this hospital to anyone friendly,caring,knowledgeable for every question from doctor to nurses

Worst experience ever with giving birth! Hard to say if it is the hospital, Kaiser or both. Either way, I'll avoid this place at any cost in the future.

Horrible they tell you you can leave they'll get you checked out at 8 a.m. and your hair past 7 p.m.

Went to ER for 2nd time in 2 days. Sent by OB to St. Joseph's, not sure why. I left 7 hours later knowing nothing more then when I arrived. They gave me pain meds "just in case" and sent me home. Feel horrible left in tears. Poor communication, uncaring (sometime rude) staff. Do not go there if you want answers/help.

They popped my eye back in no time. I just wish we lived in a society that held healthcare as a human right. Paying to get my glass eye reinstalled over and over gets pricey.

Malpractice galore! I came here because I was having chest issues. Doctors told me it was nothing serious without running tests and that it was just a panic attack. The issue kept on for a week, so I went to Medical Center of Aurora instead and found out I have a heart murmur. If you have to go to the ER, go to Denver Health in the area instead. Worst hospital EVER! How many people have died while in there "care"? Oh, and I got a bill for $1900 to be told a bad lie from someone who doesn't like to do their job correctly.

I have been a patient with them for 15yrs and have had excellent care. Yesterday I had a brain MRI the lady that did my procedure was great talked to me the whole way through this To her I say THANK YOU FOR all of your help

I am from Michigan and recently spent almost two months in Denver because my son's family had a serious medical emergency. Everyone we encountered as far as hospital staff was wonderful to us. From nurses, to front desk employees, doctors, cafeteria workers...everyone was wonderful to us and made our ordeal much easier to bear.

The treatment and service received have been excellent

Longest emergency room wait time for someone who is in extreme pain. The triage nurses seem like they could careless.

I take my father in to appointments at Saint Joseph Hospital. They are always caring, attentive and knowledgeable. I have gratitude for them!

Every summer, my family and I drive through Denver from Chicago to get to our family cabin. On the way through Nebraska, I had signs that could ve indicated a heart attack/problem or an anemia deficiency, or something else. Since we will be hiking and there is no medical care immediately available, I didn t want to take a chance. I looked at reviews for ER s in Denver and St. Joseph came up. Based on what I d read, I decided to give them a chance. So glad I did! The entire ER staff has been efficient, thorough, and absolutely professional, kind and friendly. The ER is clean and attractive. I hope this will be my last visit to St. Joseph, but I would recommend this facility if you need it!

My wife was brought to this hospital ER by the Denver Health Paramedics today. First the paramedics were fantastic in their assessment and treatment of my wife's heart issue (3 hours of rapid 170+ heartbeat). Upon arrival at the hospital the attending ER doctor and two nurses were equally fantastic in their quick and gentle care of my wife. I was so reassured by their competence that it relaxed me from my anxiety. And my wife said she too became confident she was in good hands. Thank you Saint Joseph's ER.

Should not be able to even choose a Star, worst e.r I have ever had to go to, I have chronic pain my L2-L5 virtibrays are deterated from a car wreck, I was out of all my meds I was in such bad pain I was crying and I was only given 2 asprin and a lodiocaine patch did absolutely nothing and I was accused of being a drug seeker, even though I have been on all of these medications for years and I am in chronic pain,my suggestion is if you are in pain do not go to this hospital at all they are rude and no help and the doctor I saw should have his license pulled and I hope he will have pain that is chronic and has no help because he deserves to suffer like the patients that he has not helped.

had a tonsillectomy on Monday! the staff was extremely professional and thorough on the procedure details and explained everything they were doing to me. felt very welcomed

Best hospital, very good service and many caring nurses and doctors.

My husband was there. Everyone in the outpatient surgery department was Exceptional! with the care they gave my husband. Wonderful people

Staff is very professional, friendly, and toughtful of my medical needs. Hospital is very modern, with amenities you might associate with a nice hotel. Breakfast and lunch served at your convenience. Nice family waiting room with balcony on 7th floor. Private rooms with Tv you can watch movies, Search the web, check your meds, and play games. Over all very pleasant and comfortable. Thank you st. Joseph's Hospital of Denver and all of your staff

I was admitted for a blood clot in my lung and given the worse nurse ever. I would be in pain crying and told to take my pain medications and it would help when it didnt help the nurse told me my other option was to suck it up.

The hospital itself was relatively new and clean. Some of the nurses were extremely nice and helpful. My problem is with the customer service representatives. When I was discharged from the hospital I was told that I would get a call from the hospital regarding setting up a follow up appointment. After two weeks with no phone call, I called their unit phone number to try to make the appointment myself. I was on the line with Pam, and was appalled at her rude, agitated, unprofessional behavior. She didn't answer any of my questions and then quickly transferred the line to another hospital, basically hanging up on me. Staying at a hospital is physically, financially, and mentally stressful enough without having someone making you feel like you're inconveniencing them by asking a question. My mother had surgery at the University of Colorado Hospital around the same time and they had set up a follow up appointment with her primary care doctor for her and for a follow up at University Hospital all before she was discharged. It was astounding to see the difference between the two hospitals and the way things were handled at each. I called Saint Joseph's a week later and received the same demeaning attitude. Apparently the customer service representatives are taught to quickly transfer calls if they don't want to deal with the patients. It's unfortunate that this aspect of the hospital has ruined my entire experience with Saint Joseph's.

I'm currently in here in ICU with covid, the staff doctors, therapy saved my life. I truly recommend this hospital

I had a family member who was a patient at Saint Joseph Hospital. The staff, the nurses, the doctors, and everyone else at Saint Joseph Hospital are excellent! There was nothing that my family member needed while at Saint Joseph Hospital. His needs were met, and beyond. Other family members were also impressed with the care, the cleanliness, and the general atmosphere and feel at the hospital.

The hospital is huge. From what I've been told, from one end to the other, it's seven football fields long. So, if you get lost, ask someone for directions, instead of wondering around. If you do wonder around, you'll see what I mean. It's just a nice hospital.

The cafeteria is good, the food is good too, although I've had better at other hospitals. I'm not knocking it, just wish they would have other choices, more variety.

There is free valet service outside the hospital, but be sure to tip them several dollars, as they really work.

There is a wonderful Emergency Department here, as well as a Oncology Department as well. There are two gift shops, one on the first floor, and the other is on the 4th floor, Baby Joe's. Parking is free, in a large parking garage.

Saint Joseph is a good hospital, founded by the Sisters of Charity of Leavenworth. They accept multiple insurances too.

Thanks Saint Joseph, for taking such good care of my family member. It is truly appreciated!

Diagnoses suck nurses are really green and rude I didn't have a good experience here it was pretty bad with the inexperience of the nurses they didn't take my mom a shower for 3 days when she was there for severe memory loss I hate this place and regret ever bringing my mom to this hospital if you care about your family members who can not speak up for them selves don't trust leaving them with this hospital

Nothing My mom was in labor and these nurses had the odacity to leave me and my moms bf alone helping her push by herself he had one leg up and I had the other leg I was afraid that the baby was guna come out without anybody there Literally no one was there !who does that! & the nurses were rude it was just horrible

Wonderful experience from check in to check out. The Drs and nurses were so kind and empathetic. The hospital is new, clean and efficient.

You'll find a few "shining stars" here but unfortunately some of them chose the wrong career path. Nobody wants to be at the hospital but everyone who walks through those doors deserves the utmost respect and medical care. To the nurses with attitude "leave your problems at the door because they'll be waiting for you when you leave".

I was born here in June 1995, faculty, food, service, and ability to feel comfortable and trust the care I am receiving is top of the charts in my eyes.

The hospital itself is very new, and their equipment is very impressive. The staff was attentive, but didn't always seem to be on the same page. The nurses were constantly telling us different things than we had been previously told.

The facilities seemed to be modernized and capable of facilitating the needs of their patients, but a few of the RNs and most of the charge nurse seemed unprofessional and distant (honestly, it felt like I was in Sunday School class when they would speak with the patient). The amenities, particularly the additional bedding for family (narrow, short, and non-supportive), was far below acceptable quality. While there were numerous examples of friendly staff, it was almost exclusively from orderlies and technicians.

The air quality was very poor, seeming to be more humid than other hospitals in the area. The room temperature was in the mid-70s, and when the patient requested that the temperature be adjusted, a nurse assistant claimed that it wasn't possible. It was the next day, when the night shift charge nurse commented that it felt stuffy and everyone in the room agreed, that a call was made to adjust the temperature.

Overall, the ambient mindset of the staff seemed to be on maximizing the efficiency with which the hospital pulls in money without regard to the patient's and/or family members' comfort. This places this hospital firmly in the business sector, and almost fully outside of the medical sector.

Excellent staff and care. Nurses very prompt on call button and the food is very good. Made me very comfortable during a difficult time

I had my daughter here in January 2015. It was an overall good experience, no complications. I did not have a birth plan, and by the time I got to the hospital I discovered that I have a very low pain tolerance and would be having that epidural after all! Everything went as expected, and we stayed two nights after birth.
The only complaint I had is that the nurses came in ALL THE TIME. One nurse would come in to check baby's vitals. 15 minutes later, another nurse would come in to give me pain meds. It was nonstop, not coordinated. I got maybe 2-3 hours of sleep in 3 days thanks to this. Apparently there is a sign by the door you can flip to indicate "Do Not Disturb". They didn't tell us about this, but my husband found it. They came in slightly less frequently after this, but it was a relief to go home and not have people barging in constantly!

I wish I could give this hellhole less than 1 star. I had the most horrible experience there tonight I have ever had in a hospital in 62 years. The clumsiness (my blood spilled all over the place while the phlebotomist joked with his cohort about "making a mess"), the indifference, the 3 hour wait (I'd been ill for a month and after 3 courses of antibiotics in the past month, had ongoing severe diarrhea and intestinal cramps, I had the IV removed and left. The EDT who removed the IV called after me to "have a nice night." I had sat quietly in their waiting room and caused no trouble, so it wasn't like I was tearing the place down. They literally took everyone in the waiting room who was there when I got there, AND everyone who had come in since I'd been there and left me sitting there, crumpled up in a chair. That's when I finally left. I resent their name on behalf of St. Joseph, what an insult to have that hellish place named after him.

I can NOT get over how wonderful this hospital is!!! When Aurora Med Center off of Potomac neglected my Dad and didn't give him his medicine, and after I brought him here around 2pm he started getting better within HOURS!! By 10:30 pm, he was SSOOOO much better!!!! I will ONLY take Dad to St.Joe's after that experience!

Best care I have received. Great staff, from the valet to the doctors everyone seems to care and actually show that they like their jobs.

Delivered my baby and everyone was super friendly and helpful. It s clean and felt welcomed and relaxed. Defiantly would recommend!!!

The ER doctor was extremely condescending
, first time to any ER, I'd have to be literally dying than to go back there

Been waiting in emergency for 5 hours. Others that came in after have been seen. When I asked, was told that the "nurse makes the call". Seems like nurses need to take in to account the time someone checks in when making their call. Worst place ever .

I recently delivered my son here. I was super set on Saint Joes due to hearing about the amazing L&D and NICU due to suffering with preterm labor earlier in this pregnancy. On August 30th my water broke and contractions started immediately. My husband dropped me off at the main entrance while he parked the car. As I walk to the doors security pointed to the other entrance. When you re in full blown labor that walk from the main entrance to the emergency entrance feels like miles. My water was dripping with every step as well as it was pretty visible that I was struggling. I make it to the ER when my husband realized that no one had helped yet. We check in with them so he can get a temp check. Still leaking, contracting, and no help. We finally made it upstairs to Triage where we sat for over an hour to get the fluid tested to see if it was actually my water. By the time this was checked I was dilated to a 5 and in horrendous pain screaming for the epidural. We get moved back to the delivery rooms where yet again, there isn t a wheel chair in sight. From here it went down hill, the call light was pressed over 5x begging for a nurse. The anesthesiologist showed up before my IV was put in (Praise Jesus), 4 veins blown we finally got it. Within minutes of the epidural I felt the urge to push. Again, the call button was pushed multiple times. Sure enough my babies head was crowning. Now it s chaos because there s no doctor so my nurse was calling for the charge nurse to deliver my son while telling me to stop pushing. He was born purple with the cord wrapped, his heart rate kept dropping, and he swallowed fluid. I cannot thank Dr. Anna Newman enough. She was calm, caring, and quick. When you see your child born blue it s truly terrifying. The postpartum nurses were amazing. They answered quickly and were always prepared. I m not sure if our room was not ready, but there wasn t any postpartum care/toiletries available. Lactation was also amazing and very helpful. We stayed 24 hours before being released. Yet again, there wasn t any help getting to the car. I m not sure if that floor doesn t have access to more wheel chairs but from a hurting traumatized momma, it would be very beneficial to get some so no more mamas struggle the way I did. I truly do understand nights get busy, but there was nobody there to help me. I m so thankful nothing devastating happened to my rainbow baby that I worked so hard for or myself that night. I had very high expectations for Saint Joseph Hospital, I will not be returning to deliver another peanut here. I hope this helps so Mommies can have a better experience considering we wait so long for that special moment!

Went in today for urgent care. Waited for 50 minutes for anyone to enter my room. Dr. Murphy came to treat me. He asked no questions other than the issue at hand. He advised me to continue my current regimen. If I take his advice I will perrish because of existing health issues. I went to help get better, no an assist in suicide. This is not the place to go.

best heart doctor in the world. They saved my husband's life by doing a quadruple bypass. he was 48 and is now almost 66.

Waited in the pharmacy for my meds for 2 hours, before being told that they can't being filled. Listened to Valet drivers saying rude things about patients and talking about writing fake reviews about themselves to try to get a pay raise. The PA accused me of trying to get a prescription for a med I wasn't on, and called the pharmacy to make sure I had been prescribed it. Horrible experience. Going next door next time.

I liked this place, because I wasn't being a "Patient in the Hospital". My Fiance & I, were just dropping my Fiancee's Grandfather off, at the Hospital. The Grandfather was the "Patient".

From the time I checked in for a surgical procedure (involving an overnight stay) until the time I checked out, I felt safe and well cared for by these ultimate professionals. Every doctor and nurse that interacted with me prior to surgery checked ALL pertinent information with me first. After my procedure, in my room, the nurses and nurse assistants took great care of me. They were so good at their job; moving with confidence and authority, and so friendly too.

This is a great place. Nice doctors and nurses. A lot of beautiful people that work there.

I greatly respect and cherish every nurse and doctor that took care of me. They explained everything that they were doing all along the way. Excellent hospital.

Highly recommend this place! The staff was incredibly nice and caring! But be aware that the insurance and billing department are very hard to deal with.