delayed communication! i was transferred 4 times w...

delayed communication! i was transferred 4 times within the same dept. once I finally reached someone who could give me any information, he was very rude! "I dont know I'm not your moms nurse" .When asked for a phone number so I can reach the dept directly where my mom was, I was told "i'm in the emergency room, what number are you looking for!?" VEry rude! Im transferring my mom from this hospital immediately!!!!!!!!!!!