Exempla St. Josephs Review

They asked me what was wrong when I initially arrived... Obviously something right? Well since they mix my insurance up andand thought I must have been on Medicaid or some some kind of Indigent, After experiencing a lot of worries... They never realized I had insurance andand so they kicked me out 2 hours later after getting me one IV, after 7 straight flu symptom days and said I would be fine. Well it turns out that I was not fine.. I had a parasite that they could not catch and refuse to buy their lack of empathy and thoroughness.

Some of worst customer service i have ever experienced. the attending nurse was very rude and had a high level of disassociation from his clients. everything from not telling me what medication he was giving me, to, ripping out the IV forcefully. This is place is bad, you have to pull vital info out of them and they'll sure make you feel bad for asking even basic questions. I would not recommend this place, and having been sent over to St. Josephs from Kaiser, just right next door, it was all a major drag. They need to do a sweep of house and enact a simple customer service training course.

Had surgery a week ago. From the lady, Bobbi, who checked me in (bed side), to my pre-op nurse, Pat, to that nursing staff who took care of me through the night -- shout out to the 4th floor nurses, to the people who brought me food, I felt very comfortable and very well cared for. Everyone was attentive and quite competent. I have not one negative thing to say.

I had my first child at the old St. Joe's. I was very impressed with the level of care. I was not as impressed with my service at the new location. They have a huge fancy new building but they need to get back to focusing on what is important.

My dad was brought here for a heart attack and my family and I were SO impressed with pretty much every person we came in contact with (there were a lot of doctors and specialists coming through). They kept him and the family well informed from the moment he got there to the time he left and were pleasant to talk to. One nurse even stayed with him throughout the night to monitor him closer (he wouldn't stop bleeding and she wanted to keep an eye on him) and we can't thank her enough for her care! Dad said even the food was pretty alright!! The hospital itself is also very nice and actually has a cozy feeling to it somehow...
Anyway, I highly recommend this hospital!!

Walked into an empty emergency room. It hurt my daughter to breath. Were checked in and asked to wait in another extension of the emergency waiting room where an older men was waitingto be seen for a sinus infection. At one hour we asked one of the staff if it was going to be much longer. She said it shouldn't be. We waited for 2 hours before we left to seek help elsewhere.
I do not recomend coming to this hospital's emergency room unless you come by ambulance.