Exempla St. Josephs Review

Matt RN, Tech Nick, and Dr. Pei got me back on my feet quickly. Thank you for outstanding service, expertise, bedside manner and kindness.

My mother went in to see her primary care physician at St. Joseph hospital in Denver almost 3 years ago with complaints of severe general abdominal pain, a newly formed hernia, bowel issues, etc... All of which were repeatedly brushed under the rug by her PCP. She was outright denied resolution, informed that it was nothing they would investigate and nothing they thought they could do anything about anyhow. Come to find out 3 years later (as a result of persistent requests for help on my mother's behalf) that she has abdominal cancer.

I understand that doctors are not perfect, I understand that diagnosis can be hard to nail down in any situation... but what I do not understand are the doctors who would rather turn away patients than help. I don't understand the complete lack of humanity and general medical knowledge that we've experienced time and time again from SEVERAL doctors and nurses at this particular hospital. Again, none of this was limited to 1 doctor in particular. After my mother's PCP had been convinced that my mother's issue was becoming much more severe, she called in the head of oncology to take a look (he brought another oncologist for a second set of eyes). Once they had examined my mother, all three proceeded to the hall, 5 feet away from us, where they literally SCREAMED at the PCP for not having had my mother admitted for surgery earlier. In their words, "she should be on the operating table TODAY!!". Not only was it entirely unprofessional, but a testament to the help my mother KNEW that she needed but was repeatedly denied. It was also a massively inappropriate way to inadvertently inform a patient that they are in dire straits as far as their health is concerned.

My mother's multiple visits to this hospital have ALL been riddled with RNs showing a shocking inability to insert an IV (leaving my mother with numerous unnecessary bruises from failed IV attempts, EVERY single time she has visited and required an IV), complete lack of concern for her safety and those around her (allowing her, after massive abdominal surgery, to walk completely UNATTENDED down the hall with a chest tube, abdominal drain, catheter, heart monitor and oxygen tube in tow), complete disregard for family inclusion (she had experienced emergency level situations during a massive surgery and her emergency contact had never been informed... in fact, we were informed of the exact OPPOSITE, told that everything went perfectly fine - found out 5 hours after the fact that she was in ICU getting a chest tube, blood transfusions, etc.)... She even underwent a surgery for the explicit purpose of removing any cancerous tumors they could find and the surgeon, in his own words, FORGOT TO BIOPSY ANYTHING.

You might be thinking, "with so many bad experiences, why would you continue going back to the same hospital?". My mother is on a sliding scale insurance plan THROUGH the hospital due to her low income status which forces her to remain. If I had any say in the matter, she would have been seeking treatment elsewhere from the very beginning. To boot, they nickel and dime EVERY single person who walks through their front door by quibbling over insane parking fees. That is the absolute last straw.

I would strongly urge anyone considering seeking treatment at this facility, unless they know the doctor they are being treated by to be reliable and trustworthy firsthand, to stay as far away as they possibly can. There are a handful of decent, knowledgeable employees at this hospital. Unfortunately, none of them are in any position of power. To my experience, they've all been pre-op CNAs or janitors. No joke. Not a single personable, knowledgeable, result-driven, community serving person at that hospital above the janitor. They TRULY want your money more than they want for you to leave their facility healthy and happy.

WORSTTTTTT hospital experience ever. They are likely the epitome of why there is a study on why doctors do not take African Americans seriously when they're in pain, and why so many of us die in hallways waiting to be treated. So I'll take you through this journey of this completely unfair treatment:

I started in an Urgent care (highly recommend UC Health on Steele). My symptoms weren't improving with the I.V bag, so they called an ambulance to take me to St. Joseph ER. Mind you- they wheeled me into that place in tears.

The EMT tried taking my blood pressure but it hurt like hell. At the ER, they had me in a wheelchair in the lobby (in my half exposed gown) taking my blood pressure again. It hurt like hell, my fingers were cramping up in a completely uncontrollable way, and I was in tears in so much pain. The nurse? Had an attitude and was yelling at me to "relax my hand" and "take deeper breaths"- don't you think I would be doing everything in my power to give you a good read? I couldn't believe how rude and unsympathetic she was to me in that lobby. But that's not even the worst part-

They wheeled me back to see the doctor. He comes over and ask "do you have a history of anxiety"- explaining that's the biggest issue and I need to relax. So of course- I LOST it. I haven't been sick in over TWO YEARS, I've already been sick a week in a half with MYLTIPLE symptoms before coming in (from an urgent care recommendation who literally called my ambulance, remember?) and he tried to send me home and tell me to calm down. So yes I had a few words for him about not taking my pain seriously as a young Black female, but honestly couldn't say much as I wanted due to my low energy and body pain. He followed up with a condescending attitude what do you want me to do - YOUR JOB. Is this how doctors at this hospital speak to sick patients? He said there was nothing he could do and left.

I AM SO THANKFUL FOR SHARON L!!! She was the angel who showed to to actually show me some kindness and compassion. She got me into a more private space, gave me some medicine, and fully helped me get to a good place before calling me a cab. She was my saving grace and that hospital is lucky to have her because the rest of this staff is the WORST. If it wasn't for her help, I would have sued this hospital for racism AND neglect. It's the closest hospital to me but I will NEVER be back. I'd rather die with dignity at home than in their unwelcoming waiting room with their terrible staff (minus Sharon!).

My advice is to go however far you need to find a better hospital than this one to go to.

For me the best treatment of both telephone operators, nurses, doctors, sicurity, and even taxi drivers., Excellent all thank you thank you thank you ..

visited a friend here,nurses were so kind,one brought me a free dinner tray and another a WARM blanket!

The hospital is new and nice. The staffs are nice. HOWEVER, if you planning to have a baby, DO NOT go here. You will be hit with with TWO BILLS. One for you and one for your baby. My wife had our first kid here when the hospital has not been remodel yet. At the time, they only have one bill that covers everything. Ever since the remodel, in order for them to make more money, they will mine you for every cent. So double the bill it is. Note that this is for normal delivery with no complication and 1 day stay. If you have complication it will be much worst.

Billing error not sorted out for 1500 dollars. Its been almost two years and 15 phones calls to their billing department. Complete incompetence .unless you have medicaid or medicare where you have no copay I would avoid unless you want to have billing error that isn't fixed.

Worst ER ever! All they want to do is get you back out the door. A couple nurses were good. The doctors on the other hand are worthless. Oh and if you happen to smoke pot or are not part if their religion forget about getting any real help. Thought they were supposed to help no matter. Don't let these people take your life in their hands. Hopefully there is nothing serious happening to my girlfriend. If so I hope st Joe's is ready for a lawsuit.

All kaiser docters are hartless and dum . they should call kaiser a slaughterhouse not a medical facilitie.

I like its facilities, a very clean hospital and above all the very friendly and attentive staff with the patients, I like how they attend, they know what they do; I recommend it.

These people are amazing. They are acommadating to you, and your family. They understand having your loved ones close is crucial to your health. They have continued to work with me on the bills, will go here again if God forbid anything happens to me. (I had open heart surgery)

I want to speak with someone from the United States .. Please

I've delivered 2 babies at St. Joseph's and been to the ER once. All 3 experiences were great. The staff is very supportive & kind. I love this hospital & would definitely recommend it.

Was seen about 3.5 to 4 hours after telling them that it had been a total of 30 hours of throwing up. Once in a room notice that the room wasn't clean at all. Someone left the toilet used so had to go out the room to use another restroom. Dust bunnies everywhere in the room visit trash on floor. The thing that take your pulse had something plastered on it. I don't think the room was disinfected one bit. Even thought throughout my wait in the waiting room I would hear staff apologizing over a d over to other patients that it was taking long because they had to make sure the rooms are clean for them.

My wife went to the saint Joseph emergency room after a seizure. While waiting for a taxi Security harassed she and I. Even though We were 20 plus feet from the door they kept telling us she was to close to the door. My wife uses a walker and it was 30 degrees out. Shame on you people for treating disabled patients like garbage ! The only reason you got 1 star is that I can't give you less. If you are dieng of missing limb....dont go to saint Joseph emergency room

This place is the worst when it comes to emergency my sister had to go to the emergency room and they would not let me or the rest of my family see her we waited 3 freaking hours for an answer from anyone and did anyone come out and let us no wat was going on with her NO I had to go up to the nurses station and ask about my sister and they didn't even want to find out either I would not even bother going here for a emergency I would go somewhere else but it's up to you!!

Had a great experience. The nurses were so sweet and the room we had was so fancy with movies and a cool hi tech tv. It was very pleasant

Loved it when I had my son here years ago and now about to deliver here again. Friendly staff! Very clean hospital.

NEVER AGAIN!!! Our Family will NEVER go here, again for any reason Medically. The Facility is Very Nice In Side & Extremely Clean. The grunts of this place, ie Janitors, Orderlies etcetera seem Happy and are Very friendly. That s it, though!

VERY Rude Nurses & Doctors who seem to have this We don t care attitude,
Extremely Poor Communication From Day Surgery Staff.
Ask a Nurse her name and She covers up Her Employee Name. Totally Childish.
Very incorrect Information provided to Us, by Pre-Registration Employee.
Intake Staff who could not answer one of our 5 questions. However, She wanted Everyone of Her questions answered by Us! Her answers to Us, regarding our ? s: quoting... I need to get through this stuff. Well what about OUR Stuff, or questions?
RN s In Day Surgery amongst the Rudest, Authoritarian, UnProfessional, & Unethical , We meet @ Any Hospital setting in Metro Denver. Disgusting & Highly disappointing considering this was our first visit to this Hospital for any type of Surgery.
Restrictions on visiting, Spouse after Surgery. You Don t get this option at ALL! Unlike many other Hospitals that allow such. OLD SCHOOL Ways still prevail here.
We as a Family could Feel & Sense a Discriminatory - Attitude, toward Us.
There is a Aura about this place and Their Religiousness that if your not like such, Your looked @ differently, by many Staff Employees.
Their Resource Center & Billing Dept are Unattended many times. Additionally, They are Unprofessional & Delay giving refunds when it s pointed out, that Their billing practices are illegal or by mistake (ha).
Finally, When we started asking questions about these so called independent contracted Doctors, Nurses, Labs, Anesthesiologist, etcetera, THEY PLAY Stupid. Very!

Lastly, we think this is a TOTALLY Unacceptable way to run a Hospital, IOHO!
Bye SCL

They made my mom leave the hospital and she died two days later

Nurses were considerate and welcoming. Delayed communications between staff and family memembers. Delayed testing and processing could use improvement. We Waited over 1 1/2 for pregnancy testing alone. Stayed through 2 shift changes

I tested positive for covid and instead of helping me when I was in dire need they discharged me, forced me outside and made me wait across the street when it was incredibly hard to walk on my own. I kept falling down. Horrible service. Will never be back.

Wonderful place to be. Clean, friendly, hospitable.

I was re-directed here from Denver Medical after a late night accident. They weren't very pleasant but they did get me taken care of so that is something.

Just had our 2nd baby at St Joe's. Supportive, intuitive nurses, fabulous doctors. We felt very well cared for.

I hate that hospital went in to the er the triage nurse looked like she was high or drunk and i had to repeat the answers to her question 4x i finally got a room after almost 3 hours waiting in the waiting room and after 3 hours of waiting in the room i signed myself out worst service ever

Wife had severe abdominal pain, took 3 hours to be seen. Some people working in patient care shouldn't !Rude customer service representative.

Billing department will screw you. I had my child there. Set up a payment plan, the card I set it up with was lost and cancelled and before I updated it they sent me to collections. This place needs to amend its billing policy. Needless to say we will be going to another hospital in the future for our second child.

My daughter had a level 4 cervical fusion at this location and the doctor and surgical team were phenomenal!!! But the after care in the hospital was so SUB STANDARD!!! They discharged my daughter unable to swallow oral medications after giving her IV pain medication. They were warned before medicating that she could not assimilate basic pain oral medications and needed alternative pain care. She choked on the medication provided for home care and 911 had to be called. We refused transport to St Joseph and THANK GOD ended up at Swedish Medical Center where she was admitted. After 3 days was sent home with alternative pain medication and capable of starting her life over with limitations. I don t think we will EVER use St Joseph Hospital for any reason again.

I went in because I thought I tore my knee. The registration process and getting into a room was fast. After waiting two hours and having an X-ray, I was informed that I likely tore my knee, however they don t do MRIs for ER patients. I should take Motrin and see a surgeon outside of the hospital. This was a complete waste of my time, money and patience. I will not return to this substandard level of care unless I m carted in unconscious and have no choice.

The Nurses made me feel pitiful for having a stillborn. They praise healthy babies not dead ones.

Waited for over two hours in the ER, 1 person was admitted in all that time, no one from the hospital said anything to anyone, just one guy checking vitals every hour after the entrance stats were out of date. We called Anchutz who had no line and left to go there. They didn't care.

Well we struggled to get my dad in a rehabilitation facility after his hospital stay. Initially they were not going to approve a facility and we were going to have to pay out of pocket. After listening to my frustration the patient care manager (Cindy) agreed to have his case re-evaluated which eventually led to approval of the treatment. It meant a great deal to use because obviously any type of medical care is very expensive. I experience so much frustration in dealing with doctors and healthcare in general, it s nice to occasionally feel like it s worth the battle.

Wife delivered here. Great nurses and doctors. Friendly staff.amazing hospital!

Got to tell you all about this. St Patrick day, I was passing a kidney stone, barley could walk. A friend of mine drooped me off at St Josephs, don't know what went wrong, but they shot me up with god knows how much benzos then put me in a wheel chair, took me out about two blocks and left me on the sidewalk, yes folks NOT a lye. And I don't even drink, so it wasent that. Becarefull foks this is NOT a nice place.

This hospital cares more about your bills than your body. It's sad when you wonder if the hospital saved your life only for the sake of profiting off of your living body because they have to write off the debts of the dead.

The on-call doctor lied to us about when our surgery was. The admin and nurse staff was very polite though. Lots of available parking.

I have generally received compassionate, accurate, and collaborative care in an environment which was respectful of all, genuine, and with empowered staff.
The billing is generally accurate and if you keep your commitment(s), you can pay over time with reasonable, transparent terms.
I don t know about other SCL health locations but St. Joes is definitely a well-run facility.

Fast,great staff and aways willing to help when in need.

What a horrible hospital. Kaiser sends me to the emergency room because they thought I was high risk for a stroke and I sit in the emergency room for 2 hours before I walked out. I really hope I'm OK.

The doctors here power Trip. I was told as a patient in the ER, after receiving zero help for my pain, that if I was nice to Dr. Dearstyne, that I would be released earlier than later. Since when is it acceptable for doctors to act like cops, and power trip on their patients? If I am nice to the doctor who isn't helping me, I get released sooner, but if I stand up for myself, they keep me locked up for hours. These people provide as much hardship as help. God help you if need these people's help. They won't help with pain, and will keep you locked away against your will, and will laugh as they take your money. Trust these doctors at your own peril. They want your money, but could care less about your well being.

Don't go here unless you're affluent and need someone to give you a bandaid. Standard of care sucks and they accuse you of wasting medical resouces when they don't prescribe meds or do health and brain functionality testing without billing medcaid and private insurance first and charge you a co pay as well. They feed you a $100+ dollar tray of food and send you back onto the street without a CT scan when you have a medical history of brain swelling. I'd be suprised if they ever "saved" anyone without bleeding the government of money first. And half the staff are trainees who are cute but dumb. In conclusion, these are thugs in scrubs. Don't be fooled by the nice facade of the building.

had mu first child there and they where great choosing to deliver my second child there as well

My son was born here. I was absolutely in love with it until today. My son has been choking on a foamy flem that he's been vomiting up and the nurse (Jennifer Debro- idk if I spelled that right) handed me a bag and told me to "keep it under his mouth". I used to love this place. If you're coming for a delivery, they're great. The ER is ass.

I had my first baby here and I wasn't really sure what to expect. I am so happy that I went with this hospital. All of the nurses were SO amazing. Kind, compassionate and attentive. I even preferred Dr. Kim over my obgyn that was supposed to help me deliver. I can not recommend them enough. You can tell they love their jobs and really care about their patients!

Went to the ER for my eating disorder. Although they got me back fast, they don't seem to know much about Eating Disorders. Dr. Jacobs seemed to care less and didn't seem concerned, even though he tells me my EKG is not normal. He tells me I'm dehydrated, but doesn't seem to want to give me much fluids. Never seen a hospital give you less than half a bag a fluids. The nurse Sydney was super sweet though! I would say if you have an Eating Disorder, go to Denver Health. This is why I waited until I passed out last year before going to the hospital, because doctors like Dr. Jacobs who make you feel like you are wasting their time with your ED. Also I think could have to do with the fact that I have Medicaid.

The care was fine, good even. Fractured ankle, 2 hours on a bed in the ER and 3 Xray's + a boot and crutches.... $3333 for the "er visit", $775 for three xray images, and $600 for the BOOT and crutches (you can buy those off amazon for a total of $80 combined).

DO NOT go here unless you are in a life threatening condition. And if you DO go here, be sure to literally ask the cost of the things they are saying you *NEED* before you accept them. The Boot and Crutches are a joke. The excuse was "well, you know

When I tried to negotiate a little on these exorbitant costs, the response was "we don't negotiate outside of qualifying for our payment program and we usually charge 4 to 6x the price of these items so they're around".

US Healthcare is a racket and I'm surprised that behavior is even legal - for shame.

staff seems to be overworked, therefore posing a real healththreat to the patients.

woudnot go there.

The staff is qualified and the services provided are of high quality.
The warmth and humanity present in the staff is something that stands out, they always seek well-being and comfort; both the patient and the family.
Giving complementary information in the language that is required.

Excellent hospital. Very new. Felt like I was a guest in a upscale hotel. Staff is very attentive.

Clean , decent food in the cafeteria. some of the staff is rude and makes it obvious they don't like their jobs. ( always frowning and never friendly)

I gave birth to my first child here and it was a horrible experience. Me being a first time mom had so many ideas on how it should and would go but it didn t....... The doctors were very rude, when I was pushing they kept coming in and out of the room my boyfriend and this nurse that was still in training were guiding me and holding my legs so I could push. We stayed there for three days and our normal doctor came in and started talking stuff to my boyfriend and said he could just leave but I can t because I just gave birth. Long story short on day two they gave my son his first bath with out me there. I wouldn t recommend them EVER. It was a horrible experience and they are so unprofessional it s crazy.

The nurse I had to deliver my second child was rude and it seemed she had more important things to do. The doactor kept pulling on my placenta and I was sent to surgery to stop the bleeding. After surgery I NEVER saw my doctor that. The pediatrian stopped in the room to see my son for 5 minutes. Worst hospital for delivery

Very nice hospital and they are connected to the Jewish hospital. Everything is new and improved.

I feel it is important for any practitioner of medicine to fully understand those that trust them with their health/life... Not that this is a bad hospital, in fact it's very good. However no doctor knows a patient's body better than the patient themselves. Would like to see staff that cares regardless of insurance status

Have very good provider and staff at Ogden Clinic. Definitely recommend Dr. Ainke Amos and Dr. Rushika Husa. Excellent providers!

My husband had quadruple bypass surgery recently and his stay and treatment at St. Joe's was outstanding. The staff (special kudos to Sarah in the ICU, Alex and Nicole on the 6th floor) was exceptional. There were other nurses whose names escape me who were also tremendous. Thank you all for making an unpleasant experience as comfortable and caring as possible.

When I went in for surgery, I received excellent care from the many doctors and nurses there. Best hospital experience I've had in a long time

I was relieved in this hospital and since I arrived I was treated excellently all the time, good nurses with a lot of patience and compassion, good doctors with perfect patient service, fantastic food service, very good cleanliness, high technology and the best you have for watch live tv movies whatever you want popular websites my baby is being treated for the best, I am 1000% satisfied to have been in this blessed hospital Thank you Saint Joseph. God bless you more.

Thank you took care of my wife and I thank you very much

I had to have emergency surgery in December. Obviously my insurance didn t cover everything so I was left with a substantial bill. I was paying as much as I could every month and they sent me to collections because they don t do payment plans . The last payment I submitted was $1000. I was obviously doing my best to pay you guys off and don t understand why you d send someone to collections who had not missed a payment. The emergency surgery was for a bad infection I had possibly gotten from a scheduled surgery at your facility two weeks prior. Your billing department is full of incompetent people who can t even answer basic questions or mail paperwork that they are supposed to. I will never go to your hospital ever again for any reason.

got a whopper of a bill for a minor fix. online billing services don't seem to work well if at all. had i known that when i asked for a pain injection to cover the previous injection that didn't work it would have been a few hundred dollars, i'd probably have just sucked it up. they screwed up initial injection so i got billed for both! thanks!

Maybe the service is good, but the telephone operators are the ones who give a first impression and it has touched me that as a Latin American women they treat you as a certain despotism. A better treatment to us Latinos stria better. I suggest an awareness course.

This hospital practices negligently as a matter of policy. My relative showed up with preterm contractions and they refused to examine her cervix, and denied her access to an MD.
Will be notifying their in house attorneys first thing in the morning.
This hospital provides negligent care, and creates dangerous situations by refusing to adequately evaluate patients.

Discriminated my husband based on an assumption which lead him to receive improper care by the doctors for an extremely painful infection. Dr. Rebecca Eva Rivkin then slandered my husband via his medical record so that he cannot receive proper medical care anywhere. Does anyone know a good malpractice lawyer?

Great Hospital good doctors the staff is amazing. The food is good for hospital food.
No complaints here. Brought my husband in on a Thursday left the following Tuesday.

This place is worst than Denver Health ever was. I DO NOT recommend anyone come to this hospital. They are slow careless and rude af!!!! I'd rather go to any other hospital and be treated the right way. I give zero stars.

Had EEG testing and was impressed with the cleanliness of the facility, the helpful staff and the experience in general.

Had my first son here planning to have my second one here aswell. Realy loved the whole experience and all the staff was awesome they really make you feel comfortable.

Convoluted layout, and incompetent staff. I can't speak for the overall, but my experience is one that makes me never want to return.

This review is for a security guard at this facility named "Bou" my dogs have papers as service dogs. The laws say that you don't even have to have a vest. All you have to do is let them know that your dog is a service dog. So for that reason I am upset. My boyfriend is sick and in the hospital and they can't figure out what is wrong the last thing thing I need is to be bullied against the law.

My daughter was born here last week of April 2017. Several complaints but biggest two are they could care less about your birth plan and the number of inexperienced nurses.

Birth plan: they really truly sound like they care about your birth plan and give you a several page form to complete, however, you have to fight tooth and nail every step of the way to get them to follow YOUR birth plan. And after 8 hours of agonizing pain for your wife, do you really have the energy to fight the staff? I'll keep it to the major items.

1) no residents: this was our first child, so let's stick to the pros. They had a resident deliver my baby but the worse part was the resident took 30 minutes to stitch my wife after delivery. 9 days later and she is still in pain from the stitches!
2) DO NOT PULL THE PLACENTA OUT! I seriously watched her trying to pull the placenta out and when I confronted her, she lied to my face and said she wasn't and then proceeded to pull again. This was a big deal so I said it again and then they said she could try to push, 1/2 push and it popped right out in seconds.
3) every staff that touched our baby was being trained and no one could answer some of the simplest questions like "why are you running this test". "What do we do if she doesn't pass this test".

One last item, they show you these birthing rooms with individual a/c, bathtubs, lighting, incense etc. Our a/c didn't work, the tub wasn't ready, the birthing ball wasn't sterilized for use, never saw incense. Baby friendly certification? What a joke, only baby friendly things they did was skin to skin after birth. Other than that, only thing that was important to the hospital was constant interruption 24 hours for tests no one knew why they were running.

Worse visit ever. Pretty much the nurse told me to be quiet she's the one with a degree. She told me if I was in a hurry here's my prescription and to go but yet just left me hooked on to monitors didnt give me discharge appears I told her I had a history preterm labor if she could please check my cervix and all since I'm having pressure she said no need I'm not bleeding I'm ok...
I think I would know my body right? Think I'd know if I feel something is wrong but then again I'm not a nurse smh...
Not having my baby here

They had me prepare for 2 days, and then come in for a procedure that they never explained properly, and it turned out that they couldn't do on me! THEN they BILLED me for the procedure! And when I called to question it, I get a 5 minute Covid-19 statement, then they hang up on me!

Fantastic communication from staff. Very Helpful front desk. Every interaction with staff was pleasant and they constantly checked up on us and brought us what we needed. Amazing doctors too!

They ask what pain level you're in and then do very little about it. I have been here since Wednesday (it's now Saturday) in constant pain. I DO NOT RECOMMEND THIS HOSPITAL. It's riddled with heartless people.

If I could give them zero stars I would they are the worst hospital in Denver Colorado and I am advising everyone to stay away from there at all times

At Saint Joseph Hospital, we re happy to tell you about us: our compassionate caregivers, our clinical excellence, our award-winning care and even our beautiful campus. But it s really all about you. Our patients and families are the center of every thought, communication and action that takes place in this healing space.

THIS HOSPITAL IS AWFUL

Went there with a severely cut hand. The whole process took 3 hours, even though I was only seen for 30 minutes of those. They kept treating me and leaving and then I would be sitting there with my bloody finger. The doctor gave me 6 stitches and left two parts of the cut open when they needed a stitch. I have had trouble healing because they didn't put enough stitches. They also billed an insane amount.

Please do yourself a favor and avoid an awful experience. Find a better hospital!!

I tested positive for covid and instead of taking care of me when I am in dire need they discharged me due to not being able to get an iv, forced me to leave, and made me wait across the street. It was not only hard for me to walk but I kept feeling like I was going to pass out. I will never be back and highly recommend against this hospital. Any hospital is better than this one

So my mom just recently was admitted into St. Joseph's hospital for a cis that needed removed. She was in there more days than excepted. But the hold time she was in there everyone treated her so well, except DREW (one of the training nurses or residential nurses). My mom said that he came in to tend to her needs for one day and just up and left never returning to check on her. BAD DREW! But I would like to thank all the staff (Doctors, Nurses, Attendees, service workers and everyone in between)at St. Joseph's who to took the time to care for my senior mom Janet Hamer.

You All Rock!

Her Daughter,
Deana J. Hale

By far the best hospital we have ever been to, the staff is so giving and take great care of you and your family, we were in the women and infants division and the staff went above and beyond to take care of our needs they are polite helpful and concerned about your well being. I would recommend this Hospital to anybody that is looking for Quality Care hands down.

I worked here for many years. The ER is the best in town. Though not a trauma center. All my children were born here. And family members have passed here. This is Denver's hospital.

After my grandma got an infection from sweadish medical center we took her out of that place and we came here and they took GREAT care of her

We were is a car wreck on October 28th, 2018. I got all the treatment necessary in the ER. However my friend had an head injury from the steering wheel. Not only did they ignore her obvious concussion she asked for head and chest imaging and was refused but her barely bruised hand was xrayed after she asked. The Resident said 'its unnecessary radiation' when inquiring about the head and chest. When we got to McCook NE via train cause the car was totalled she immediately went to the ER there. They did EVERYTHING st. JOSEPHES DIDNT. bloodwork, CT SCAN, XRAYS. My friend had in fact fractured her face in 2 places and had to see an eye surgeon who said they MAY not need to do surgery . I got all sorts of imagine done my friend got nothing. No blood work, no imaging and we knew she had a concussion at the very least. Thats why we went to a different ER when we could. Will NEVER EVER SAY this is a good hospital. Her Eye doctor said if she followed that ER Dr. Suggestions she could of died from it. How in HELL DOES SOMEONE COME IN WITH A HEAD WOUND AND RECIEVE NO IMAGING OR BLOODWORK?!

Its. I way to give them a 0. But its truly sad to have to wait I a waiting room. For 4hrs. While the nursing staff does nothing but laugh talk an joke. Yelling you it will be a minute do to emergencies. None of these bastatfs can evaluuate'gas from a heart attack. Sadly you can get better info off Google. I understand why so many people become.drug addicts. Trying self medicate cause these er s should not be in business with the info they give people.and the way they treat
People. Sadly there is alot of racial inconsideratuon.. it's really a dam.shame blacks are treated in ers in blk communities. One day everyone .will get there day

I went to the emergency room yesterday for an issue I was having with my throat. They quickly diagnosed it as a potentially life-threatening inflammation of a part of my throat after having a CT scan. The physician assistant and most of the nurses were fantastic. I was on meds and back home after only a few hours. Now I'm feeling better and able to swallow without pain for the first time in several days... Not to mention that last night was the first night of more than a couple of hours sleep in over a week.

Only hiccup was the initial nurse who hopefully was just learning his job. He was a bit of what I would describe as a bro-man. I think he saw throat pain on my chart and immediately went to what most people currently have (which I also have on top of the other issue) which was a respiratory virus. When I describe my situation and the issues that I was having in my throat which were clearly not a normal sore throat, he completely ignored everything that I said. He was also not prepared with any of the usual equipment that he needed and after asking me questions left me three times mid-sentence while I was responding to his questions to go get other things that he'd forgotten. When he passed on information to the physician assistant he told the physician assistant that I had a simple sore throat. After I explained the same symptoms to the physician assistant I heard him later talking to that nurse saying it was not a simple sore throat and that I would be getting a CT scan to figure out the issue. No need for lower rating since everyone has to learn their job at some time, and the correct diagnosis was quickly made.

Thank goodness for good doctors and a good facility. If it had not been diagnosed quickly, I potentially could have died (or ended up with a tracheotomy at minimum). Thank you St Joseph!

i go here because its so close to my home...but yesterday's experience left a sour taste in my mouth. I went to the ER, some staff were friendly but the nurses could be a little more patient in my opinion. I witness a nurse rudely and harshly ask a patient to get out of a wheeling chair because they were the not the patient who's name she had called out. the patient that got out of the chair ha misheard and definitely looked sick. her tone of voice was not helping anyone feel better. when you are not feeling well, compassion goes a long way. and Pam the lady that picks up when you call the hospital phone number, she is so rude and so unwilling to help. I called with some questions regarding my copay and her reply was "how would I know that?". she didn't even tell me she was transferring me to another line. if I had felt better I might have gone to another hospital.