EOLO SpA Reviews

I don't understand why when changing a payment they ask for a verification on your phone number AND your card pin.

I'm working in Switzerland for the day and I can't get the O-Key to verify the payment.

It seems very outdated

I invite you not to join Eolo di Busto Arsizio both for technical problems in case of bad weather and 7 working days required to restore the antenna line and because they do not accept the government bonus for no reason

It sucks, always very slow, after several calls always the same story "problems with the mountain trivero altenna" but are 6 months cabbage! Can you solve or are you completely incapable?

No assistance in case of problems (frequent) ... you have to keep them ...

Very competent company. Greetings from Elifly's helicopter pilots

For months I have been trying to return the antenna supplied with a contract now canceled. First they write to me via e-mail in March saying that the technician cannot get in touch with me (I have explained over and over again that where I live the cell phone does not take, it is a mountain area, but the message does not pass ... in compensation, when they have to solicit the payment of the invoices they are very good at sending email messages) and advising me that they will charge me a fine, if I do not return the antenna. I explain that we are in full covid emergency and that I do not have access to the former apartment. Then everything is silent. I solicit myself after 2 months ... and everything continues to be silent. A few days ago a neighbor kindly made me remove the antenna from his technician and so today I call to make the return to the appropriate location ... But nothing. The technician has to come and get it, it's the practice. The same technician who has not been able to contact me since March, presumably ... I thought I was going to Busto Arsizio on foot to deliver the antenna to the reception. Unfortunately Eolo in some areas is the only option to have the Internet. What a torture of assistance. What will be difficult in understanding to make an appointment via email and not via mobile phone? Mah.

Outrageous! customers are from 2 and a half years ... I requested assistance from 45 days and with the time I also joined in their bid for more power. To date but to date I have not had them assistance team, online and even answers. I block payments and remove everything as soon as possible

Initially it seemed like good service.
Right now I would never do it again.
You continue technical problems, known but unresolved by MESI, as well as the problems of their site.
Before expanding a service (100 mb) I would worry about making the existing one work.

Poor service, the connection has not worked for day or night for three days!

Bad Line and Company, they tell you 30Mg (at a normal cost, they are not giving you anything) and barely get to 3, make this the only thing they can say is "the repeater is saturated or crowded now let's try to solve the your problem ... I find myself calling for assistance almost every day ... OK IF THERE IS A REPEATER PROBLEM, THEN IT HAS TO BE SOLVED, REPAIRED, INCREASED CAPACITY. I have been sketching this situation for almost a year painful, not to mention the operators who stick the phone in your face BAD EXPERIENCE I DO NOT RECOMMEND IT TO ANYONE.

7 months after....

Service 1, professionalism 1. I have to call assistance even a couple of times a month to try to have a semblance of service, and in any case you never get to what they promise, therefore also liable to "misleading advertising". Technicians who contradict each other (proving emails), to look for excuses on a decadent infrastructure and not suitable at all for what they say. It rains, wind, sun, broken repeater cell, repeater does not respond, need for repeater expansion, utility overload, that is, there is not a day that a new one comes out. Let's forget the usual mockery. I don't recommend it to anyone.

HIGHLY NOT RECOMMENDED !!!! Minimum connection speed (sometimes nil), EMBARASSING assistance !!! Voice service not working.

I subscribed to the 30 Mega + Voice offer, for 2 years I have been "satisfied" with 1/2 Mega speed (when it works) because for most of the time the speed is less than 1 Mega, this makes it impossible for me to use of any streaming platform.

The voice option instead stopped working after 2 days, I changed the Eolo Box twice but nothing ...

I have contacted the assistance several times, I have opened ticket on ticket, but solutions 0, for 2 years I have been paying 35 / month, I have now requested the cancellation for just cause and they told me that I will have to pay 98 as closing rate of the contract !!!

INCREDIBLE, I am aware that the world of connectivity is full of not very serious companies but they are really DISHONEST!

HIGHLY NOT RECOMMENDED, if you are looking for efficient connectivity go elsewhere, on the market there are valid offers at lower prices.

Eolo theoretically works perfectly. In theory, in fact, just on the same day of the installation. In practice, the connection is highly unstable. It crashes continuously and innumerably and the speed is practically impossible to establish. It can go up to 80 mbit, and a minute later to 1 mbit. Such an internet service in 2020 is something indecent.

Really embarrassing, Aeolus rejected on all fronts.
They guarantee a type of connection and speed that they do not offer in the least.
You would be a complaint, be ashamed.

Eolo: WORDS IN THE WIND
DO NOT TRUST. READ ALL. REQUEST WRITTEN REPLIES.

April 6 - I have Eolo 30, for several years. But my area is covered by Eolo 100 / Wave, I ask for an inspection. I ask the operator if a particular router is needed, I already have one of my own. She tells me that in promo there is also the Eolo Router Evo router, on FREE loan, which however will be sent to me only if I have the OK from the inspection (8 shipping costs). Following the advice, I make the change to the contract where, in addition to Eolo 100, I also ask for the router.

April 14 - the technicians arrive: a middle tree, KO. Sin!

June 14th - 60 DAYS LATER I receive an email that regrets that the inspection JUST carried out gave KO. 5 minutes after another email, an invoice of 49 for the rental of the router. I think of a mistake, I call. The "CUSTOMER SERVICE" tells me that the changes to the contract were two but distinct, one of the router and one of eolo 100. I explain that this was not the case, that I WAS NOT TOLD THIS. Parrot they repeat the same thing. It was free only with Eolo 100, now you MUST PAY. Or you can make a comfortable DOWNGRADE, at 36.50. WONDERFUL! WHAT AN EXTRAORDINARY COMPANY!

June 16 - We try again, recall: nothing changes. Operators who give me the same answers that a computer could give me. I say that, given that in contractual terms they are right (which is to be proven), when a customer reports a misunderstanding (euphemism), a serious company understands the scenario: that there is bad faith? I ask for written answers, but I don't receive them.

June 22 - I write the review on Trustpilot

June 26 - Eolo writes an automatic reply in which he advises me to contact customer service. Superb. But shortly thereafter an email also arrives asking me for contact information for further information. I send them the customer number.

July 2 - I ask for some light on their in-depth investigations.

July 6 - The fastest wind farm, as long as there is just a bib, has not yet shown up. Evidently he has not yet finished the investigations! What meticulous! What seriousness! If they decide to change their name, I recommend Pisolo!

I have been a customer for several years, but 2020 will be the last.
I don't like being fooled!

IF THERE IS AN ALTERNATIVE, TAKE IT INTO CONSIDERATION.

At first the service worked quite well, then for reasons I don't know, the line has always been slow and with many periods of the day without internet. Reported several times with requests for intervention, their only solution was to offer me the fastest line at a higher cost. I canceled.

Poor service! Incompetent technician!
After 2 and I say 2 weeks of waiting with fast service and extra payment the technician shows up and says he is unable to get on the roof due to the presence of ice !!
Place Challand saint Anselme
Never again with Eolo only negative considerations for this service!

Aeolus ... what to say ... how to evaluate?
Without online request, immediately taken by card the cost of the service ... after a few days the technician arrives, a kind and helpful person but unfortunately he says that there is no signal and sends a KO message to the central ... so no installation and reimbursement of the money ... after months ... and phone calls to ask why to take it immediately, but return? Of course, those who respond are not happy when you point out this and not even so nice. I don't know how it works because I didn't install it, due to lack of coverage, but given the client-company communication I'm glad I didn't.

Bad service. Missing an interlocutor and managing everything via email wastes a lot of time. I reserve the right to review the judgment after having tried the connection for a few more months

I have had it for years now and when I had changed from the old linkem that had failed I had switched to Aeolus and the difference was huge. It was ... for some years now the speed has dropped a lot but it was possible to play online even if at times it was jerky but for 2 years now the line is really bad. You have to use your phone's data connection and forget about playing online or downloading a game because a 30 gig file takes a week to download. Oh and if you are unfortunate that the download stops badly and freezes at 90% you will have to delete the data and download it again! Then punctual at every storm (this has always been) but also at the slightest storm ... the line disappears and sometimes you are without internet for a whole week. Now it is no longer a problem given the 50 gig offers of the phone but once you had the gigs counted it was a very big problem. I think that in itself Aeolus would be an excellent connection but since there are too many people connected there are all the lines clogged and the result is bad for everyone.

Made contract almost two years ago with many promises, but internet quality below zero. In the evening, at the busiest times, the line goes to 0.3 mega. I am obliged to switch to 4g. I tried to cancel after several requests to the service center, for the poor quality of the service, which only had excuses; in response, I found an email with a request for 200 euros for various penalties. I am waiting for the end of the clauses to cancel and, in any case, pay to remove the parabola from the roof. I regret the day I decided to switch operators and go with them.

I state that I am a company with a Professional subscription
I have been a Eolo subscriber for 24 months because in my area only 2 mega adsl arrived.
Initially everything was fine, in June 2018 due to "technical problems of Eolo" I was without a network for over 1 month, continuous reports, various problems on the network, etc.
After a month I solve the problem and ask for the reimbursement of the unused month (company without internet for a month), commercial assistance is impossible to contact, I sent mail, written to chat, lost hours on the phone.
At the beginning of September they call me for the reminder of the payment of the invoice from September - October 2018 (with eolo the payment is anticipated, if it does not work then your !!) I answer that I demand a refund and that I can not contact the commercial assistance.
Of course technical problems continued in September and I was traveling at 0.1 megabytes in the evening, I kept on reporting but nobody gave me assistance.
I receive an email of contract withdrawal if I do not make the payment by 30.9.18, I make the payment on 28, I send the receipt, October 1 finally detach the line asking me a penalty of 305 telling me that they have not received the email.
I have withdrawn the contract for an invoice with an unpaid October deadline, I have asked for a refund of 305 , have withheld the payment made and told me that if I want to activate the contract I have to make a new subscription with costs of "installation" etc. ...

We are madness !!!

Hello Eolo you lost a customer and I'll tell you my bad experience everywhere !!

Antonio d'Ecclesia

bad service notice of termination after 3 years, impossible to use the connection in a period in which I needed to work from home

Negative experience, zero seriousness, their technicians arrive and without doing any test they tell you if the signal arrives or does not arrive, you can see that year the antenna in the lead, money thrown because the output is not reimbursed, and the difference is reimbursed very calmly, NB Make sure you live in a skyscraper on the top floor

bad experience in milan center, 6 times in a year, the internet DOESN'T work bad assistance after 5 days still nothing worked

The 30mb service is a scam as the lines are saturated but continue to acquire new customers, resulting in an throughput of 0.5mb. Unusable.
There are a lot of hidden costs when upgrading to eolo100. Ridiculous technical assistance.

Increase in the monthly rate and collapse of benefits. Almost unusable

On the Google style but all Italian. Capable and friendly young people, professionalism is at home, they are very helpful, well-kept premises and very attentive to spaces and the work environment, including relaxation for employees. It is an honor to be part of this team ... which will go a long way.

Unfortunately here in the Mezzanine area (PV) with a 30 mega contract ,, but it reaches almost the maximum maybe but not even 6 mega ,, they say xk now x the COVID is like this ,, all the cells are full and we have to keep it that way ,, but with old Telecom contract that you travel wires in the manholes at least 10 mega arrives ,,
With eolo here at home MEZZANINO I DO NOT RECOMMEND, thanks

Customer for 14 years. Their seriousness and professionalism is in constant decline. Update June 2020. They made me pay for a router without me wanting to, and to cancel I have to pay more, in total more than 70 euros plus the monthly fee. Incredible, the worst provider in Italy, stay away!

in my case stable line with few faults. speed in most cases according to contract. competent and fast support.

Province of Turin. The technician who came to install the equipment did not want to introduce himself, I don't know the name, he was dirty, he smelled of pee and he took his daughter together who went to all the rooms. I specify that he only had to replace the repeater / dish. I insisted several times on letting him keep the mask. He tried to sell me the support bracket and the hours of work (2 hours already paid as per contract). When I asked him how to law the receipt or the receipt he was furious and with difficulty I sent them out of the house with the help of the neighbor. Hallucinating experience. But what does Aeolus care about which criminal he sends us into the house! The money has already taken! And we are threatened!

He has more problems than the third world, the bud absolutely like at the time rejected the purchase of kondogbia at Inter.

Bad assistance and bad experience! I don't recommend it!

Very bad zero connection experience after 2 years with inability to fix problems. Operators each give different information without conclusions.

A shame, they limit the speed even up to 0.5 Mb just because you use too much wifi, I pay for a 30Mb / s connection and ASKING to travel at this speed. Unique disappointment are really pitiful, bad company, highly discouraged, do not believe the bullshit that is invented to catch customers. SUCKS!

Increase in the tariff with the application of a useless service, in a hidden way.

Bad customer service try to ...
Bad customer service try to call saying that the connection is fluctuating or absent or that it works at 6 Mbps ... they will reply that they must guarantee 128 Kbps .... not bad in 2020 !! Okkio then to read the contract well !! I find myself with 57 euro devices for disassembly and withdrawal,
122 euros to be paid to cancel before 2 years

The disservice x or you pay at full price, in my case 67 Euro / two months.

Think people think!!!
Francesco Z,

For their internal email management error, they claim that I pay 2 months (unused) after the cancellation of the contract.
They limit the bandwidth for a week to the contractual minimum if you download large amounts of data (even if it is not a consumption plan).
Bad customer support where they will give you a number of different versions equal to the times you call them.
To avoid!

We haven't had an internet connection for 2 days. It is not possible to open a tiket for feedback. An automatic message is reported for a "CONNECTION PROBLEM IN YOUR AREA .. WE ARE WORKING" so ?? at the end of the contract I will give notice. THAT'S ENOUGH.

When it works it's ok. But when it works though. I EOLO for over a year but I had too many inefficiencies, problems are solved only for a few days, then reappear regularly.

never subscribe, after paying the annual pass they have invented an upgrade NEVER requested and have sent me a bill of 54 for the passage from EOLO Professional Ultra to EOLO Professional Expert.
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54 FOR SERVICE NEVER REQUIRED
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ATTENTION ....... IN THE DOUBT CHOOSE OTHER,

Aeolus one of the worst companies I have ever seen, it is not possible that at 5 pm without climatic interference it fails to exceed 200 kb / s in download. Same condition when you accidentally connect two devices at the same time, shameful. Luckily, I'll move on to Tim soon
I really do not recommend eolo

You can't talk to the insiders. At the entrance two girls who filter the questions and doubts through a chat on the PC .. customer care to be reviewed in my opinion

Totally dissatisfied with the telephone service, they send you a text message saying that your payment was not successful when there is availability. you call the available number with only 2 options selections 1 tells you that it is not them and you have to go to the commercial. select 1 tells you that you have to go to the commercial. The options are 2 where do I find the commercial ????
Fix this thing because this is a really annoying disservice.
I was just trying to pay and in my house whoever wants to pay is better!
A lost morning not knowing how to proceed with the payment that you have not collected.

Customer consideration: zero, if it works, you are lucky, if it doesn't work PAY, if you give up PAY.

I activate the 30 mega line with free installation. Their technician tells me that to get them I have to give them 100 otherwise, the minimum guaranteed is 512 k, as stipulated in the contract.
The line has frequent "holes" where neither the internet nor the phone works, I call them and they tell me that everything will be resolved in the next 24 hours; but for those 24 hours I paid nothing.

Two months before the deadline they inform me that I can change the method of payment, I ask him how and, two days later, without ever having replied, I withdraw the amount of a whole year; I protest and they say that "It is now done".

Bimonthly payments are made compulsory in the month before the expiration of the paid period (i.e. you pay three months ahead ...) and before you receive the invoice: you know that you paid by the bank's communication.

I send a cancellation, which is tried a month later and to which is added the month of time that they are taken and that I pay. I take a large amount as compensation and then tell me that the amount is not paid and that, if I do not pay immediately, they will proceed to a forced withdrawal at my expense.

They have been disconnected for hours and do not even answer the phone

Since April 10 (today is May 24) I am waiting to receive the router for a subscription already paid in full and annually. If I call the customer number and choose the commercial area, they tell me that I have to talk to the technician, when I call the technician they say they can't do anything because I have to talk to the salesman. The chat is useless because they say they can only provide assistance for selling and not for those who have already bought.
The service is absolutely disgraceful, but luckily there are other alternatives for the same product. Never choose Aeolus!

Bad company, assistance service (moved to non-EU countries) absolutely not up to par and rude and arrogant administrative staff. Off-market intervention costs and little transparency in contracts. Not recommended.

ASSISTANCE OF 0%
NEVER ANSWER TO THE TELEPHONE / CHATT
IN CASE OF NEED YOU ARE ABANDONED TO YOU.
ONLY HAVE TO SIDE THE MONEY

Indecent installer technicians, canceled even before activating the service due to the impossibility of having the satellite dish mounted.

worst internet provider in the world, we must calculate that the actual speed will be 1/3 compared to the paid speed, sometimes the internet jumps for days as they attack too many people in the same cells in order to have more customers, I found myself better with the providers Thai and Congolese, I only recommend if other providers are not available or are really slow, I always advise against

Internet lousy in a few words besides not working during wind, rain does not work even during the week who knows for what reason and it is not a problem of the place that I have antenna addressed right on the mountain where there is a transmitter and it is not so far away so I do not recommend this provider unless you live in a hole in the mountains and is your only choice to have some internet signal. Bad as a thousand problems the customers increase and they do not solve any problem that the cause of too many connected users has existed since 2010 just see various reviews. In short, you will have perfect internet in the first 30 days, then you can tear your hair out but it will be shitty internet 20 days a month

One sucks I DON'T RECOMMEND IT FOR ANYTHING !!!! I HAVE BLOCKED THE MAIL ADDRESS WITHOUT NOTICE I sent the fax as requested 2 times called 10 times without receiving assistance.

Modern and really welcoming offices. It is a pleasure to enter into a reality born of a vision of Italian entrepreneurs that today has more than 400 employees. Come on like this, good.

Service not always in line with what is indicated in the contract, often you remain without coverage for many hours, just a little wind or rain and the signal drops. To open a ticket from your mobile phone an odyssey. Bad service.

Leaving aside the fact that the payment of the bills must be made in advance (I would say that even if you offer me a good monthly service at the end of the month I will pay you, otherwise you will attack yourself, it works like this).
For this type of network it is a theft to spend about 30 a month, slow (even at night), intermittent and unstable (of the series that struggles to upload a 3-minute video). Of course, by means of "ether" one cannot expect better as a power, but I would say that demanding money in advance and moreover the same fee for an optical fiber I would say is a theft.
Ah sure, the "discount" you do it only and exclusively if, by doing 3 tests through their site in less than 8 hours, they are significantly lower values (ridiculous).
Luckily the fiber will soon reach us.

I have eolo 30 mb for at least 3 years, I have NEVER seen the line constantly turning over 15 mb. I have called assistance several times and the problem has never been solved. It is not normal that I pay the 30 mb and it runs discontinuously from 1 to 15 mb with ethernet cable of 1 meter (there should be no line leakage). WITHOUT WORDS

The service at Eolo is the worst we have ever seen. We haven't had internet at our house in Domaso for 3 weeks and the only thing that happened is that we received a ticket number!

The service at Eolo is the worst we have ever experienced. Since 3 weeks we have no internet at our house at Domaso and the only thing which happened is that we received a ticket number!

Bad!
Good initial service, then the line ralkenta until it becomes unusable.
NON-EXISTING customer assistance.
Considering that they take my money without providing a service and that they boast ultra-fast lines at 30 mega which often struggle to go to 1 mega, which declare an assistance actually non-existent (I have opened a dozen tickets and at the moment the line is at 0.6 mega) you could safely call them scammers !!!

The assistants are deficient and cannot do their job.

Be careful if you need to use the line for work reasons (corporate intranet / bank sites) it does not connect because it has a dynamic and non-static IP. Contacting the assistance they will tell you to activate a static IP which naturally leads to an increase in the monthly fee.
Of course you will not be informed of this by the commercial network when you sign the contract !!! Really little transparency!

The EOLO Internet company charged me in my bank account without my authorization, modification of the contract without my knowledge (I have NOT signed a contract, I have NOT received an SMS, I have NOT received calls and I have NOT received and -mail).
And for the closure of the contract, EOLO still took 58.46.
Poor quality service and support.
EOLO does not maintain the promised service.
FRAUD!!!!

I fully agree with Angelo Gallesio.
Same experience!

It's beautiful as a building and the workers are very nice and above all the cuisine is excellent.

Can't complain about the product, the internet works fine.
I complain about their assistance and their way of communicating with the customer. Confused and unclear, I sent emails twice with more than one question and they only answered the first one, revealing the haste with which they read the emails without even getting to the end ...
Too bad because the product is good, but their customer focus is WORST

I have had Eolo for over two years. Zone with ADSL nominal 2mega, 1/2 effective, I switched to another local WiMax provider that "guaranteed" 10mega in download but it was always down and 2-3 mega were a utopia. In the end I chose Eolo: they installed after about 10 days. I had to supervise the "technician" who did not want to do the work properly and I FORCED him to install the dish (if the Radio Base is close, they don't always put it on) and to aim it well. Result: 30 mega effective in download, 3 in upload. Total downtime in 28 months: 18 hours. The only thing not perfect, but free, their VOIP which sometimes does not call some valid numbers. Another downside, but known before the contract is signed, the IP, by default, is dynamic and nacted, so there is no way to access from outside. This, for a normal user, is even better because it eliminates the possibility of being hacked.

Eolo is the worst provider I have ever seen. They promised us a download speed of 30Mb / s. For a prepayment of 162 EUR, Eolo sent us two installers who measured the speed. There were only 16-20Mb / s. After we had paid another EUR 170 (for antenna mounting and cables), only 2-3Mb / s arrived in the house! And now Eolo actually wants money from us to terminate the "contract". I don't have the words for so much audacity. It is criminal. Eolo is strongly discouraged. One star is too much.

They promise 30 Mb in download it barely reaches 3.

WE ARE PAYING FOR A DISPOSAL. In February we installed Eolo for domestic use in the province of Varese, with the promise of "up to 30 megs" connectivity. From February, we reach a scarce 2 Mbps of speed, the internet constantly skips, innumerable calls to the assistance. Exhausted of the situation (we cannot use two devices at the same time), to the umpteenth inconclusive phone call, we were kindly informed that: if we want DECENT connectivity we have to pay the upper-end season ticket; if instead we want to change operator, we will have to pay the penalty. In conclusion, we are paying 25 euros a month for a DISSERVICE. Beware of new activations: don't trust them.

access scandalous, please, do something else, but not connections

DISPOSAL EULO:
After continuous complaints from me for being cheated and deceived by false words repeatedly, after lying to me about the actual prices, after having changed the rates at your convenience and after giving me a poor connection by spacciandomela for fast I decided to cancel.

On December 27th I made a request by telephone to activate the "Eolo Super" promotion.
On the Eolo website it was clearly written: "Navigate up to one hundred mega for only 29.90".
I ask several times on the phone if it were true that there are no hidden prices. And I would like to record the calls .. And they tell me: "Absolutely not, no hidden price you have to pay only one time for the installation that are 90 euros to be paid immediately at the time of request and then pay once every two months 29, 90 a month, but you have to do it by today because this offer ends today. "
Then I asked for clarification also on the speed of connection they replied that in my area there are no problems I will easily navigate to a hundred megs.
So I accept, I pay this fee and I am confirmed the day after the receipt of payment of 90 euros via email.
THE PROBLEMS START.
They told me that within 2 weeks they would contact me to fix the appointment with the technician and call me a month later. January 30th after many requests from me.
But this is the least. What do I find out just a few hours before the technician arrives?
By e-mail, ONLY A DAY BEFORE the technician arrives, I am sent to him that I still have to pay other sums for the installation.
Nobody had told me anything. First point.
Point mica I had already paid 90 for the installation ??!
How come nobody told me anything? And if I had not seen the money, nobody told me I had to pay again?
However in the email there are no precise figures and you do it on purpose in fact when they came I spent a good 90 euros and without even having internet to you I have already given 180 euros.
Is such a thing right?
You already lied to me about this.
BUT IT IS NOT FINISH HERE UNFORTUNATORY.
Once activated the internet. (Premise: on the site there was written a fast connection to surf in streaming and for video games for a maximum experience)
I turn on the play, I have never sailed 100 mega but never, point one.
Point according to the type of nat is type 3, restricted is to play the game is the kind of worst nat that you can have.
I find it difficult to find suitable servers and the headset microphone with other users does not work.
A SCANDAL.
It's like selling a Ferrari, the customer says you go to 300 but blocks the ECU and the car goes to 200.
I'm calling to know why.
I am told that if I want a better nat I have to pay an extra 2 euros.
Returning to the example of Ferrari, if you want to unlock the control unit you have to pay !!!
But did not you sell it to me to go at top speed?
Do you want to take me for stupid?
But it's not over here !!!!!
by chance I go to my personal area aoolo and I see that in the pagamanti the bimonthly fee is increased.
I no longer pay the sum of about 60 euros (removing the cents)
But I pay 70 euros.
But 5 more each month.
I call and tell me that my offer to have internet up to one hundred megs was valid only the first month after the expiry of the first month I would have paid more.
Oh yes???!!
There was written on the site: "INTERNET UP TO 100 MEGA FOR ALWAYS ONLY 29.90"
YOU HAVE TO ADD: "ONLY THE FIRST MONTH, AND THEN YOU WILL NEVER HAVE A CENTO MEGA IS YOUR NATURE WILL BE THE WORST AND IF YOU WANT TO NAVIGATE YOU WILL GO TO RILENT AND YOU CAN NOT MAKE MANY OPERATIONS UNLESS YOU PAY MORE."
I am fed up. I decide to cancel but you want 200 euros !!!! YOU DO NOT DO A CENTESIMO STRONZI

You are shameful .. take people around .. you are good at making contracts and then you don't care about the continuous problems you have on your line .. sell for 30 mb and give 0.5 mb replying that there is too much traffic on the line .. SHAME

Lasciate perdere passate a qualcuno di serio.. connesione 30 mega che va massimo 2.. via finche siete in tempo

Unfortunately in the countries outside the city where there is no fiber there is not much choice, poor navigation speed, even worse in the evening;

Bad. AFTER THE CANCELLATION, HOWEVER, WITHDRAWAL OF THE APPARATUS, FIXED APPOINTMENTS WHICH ARE NOT PRESENT, THEN THEN CHARGE THE COST OF THE APPARATUS TO THE CUSTOMER. DO NOT SUBSCRIBE

Hi I'm bighi luigi great service and great staff I recommend it

I have Eolo for 6 months, already 4 faults 2 remotely resolved one with intervention after 12 days. For the 4th, they are already waiting for 5 days. that call me by appointment. For 12 days without service I will have a refund of 9 + VAT failure early August reimbursement mid-November ie after 60 days. from the closure and the recognition of guilt. What about judging you.

Best connectivity I've ever had !!!! 100 MB fixed in all time slots