The service at Eolo is the worst we have ever seen...

The service at Eolo is the worst we have ever seen. We haven't had internet at our house in Domaso for 3 weeks and the only thing that happened is that we received a ticket number!

The service at Eolo is the worst we have ever experienced. Since 3 weeks we have no internet at our house at Domaso and the only thing which happened is that we received a ticket number!