A cheek to leave a heavily pregnant woman standing in front of the door with a 25kg package with the excuse that the messenger's hand was broken! Simply antisocial, sorry but I will never prefer your service provider again!
Already had the delivery announced yesterday
Hence a star deduction.
Live tracking today was great
And the delivery timeframe announced in the email this morning was also met
Thank you dear driver .. that you delivered it 1a.
And everyone who scolds the driver here:
The fish always starts to stink at the head
All other parcel services manage to do their job, only DPD does not seem to be able to.
The address is incorrect, we didn't find it or packages are simply being handed over to another location. The notification is particularly annoying, if one was made illegible.
And yes, the address has been correct for over 30 years and there was always someone at home.
My first and hopefully last experience !!!
Today the door opener rang when I was down on the ground floor, the door was closed, no messenger, no signature, just leave my order on the stairs !!!!!! It could be that someone comes and takes my order and if I complain they say that the package was delivered !!!!!! You should take your time to give the order to the correct person and not just leave the order somewhere !!! You paid money for it !!!!!
Most of the time everything works great and my location for the parking okay is kept. But I never gave my okay to squeezing a shipment into the mailbox in such a way that it looks halfway out and is damaged or can be taken by anyone. Luckily nothing happened. But this is actually a no go! If the location for the parking okay cannot be observed, simply put a note in the mailbox. It's really not that difficult.
Super fast service, the deliverer always reliable, never had problems with DPD
Good performance from DPD, everything went smoothly.
Thank you very much for the delivery and the good cooperation.
The employee is always very friendly.
As always with DPD, the parcel is in the wrong place. Never a problem with DHL.
So far the best packet service without any problems.
Always nice drivers and everything works as I have saved it.
Unfortunately, the deliverer has NOT delivered the shipment to MIR.
So now I can run and ask in the neighborhood if someone might have got it. I was at home and did not receive any notification. This is not the first time that the deliverer is too lazy to climb two stairs ...
Totally unreliable !!
Delivery is always late, then the package is either delivered in the balcony, even though someone is at home, or delivered to the neighbor without leaving a note !!
I do not send with dpd anyway, because the competitors are much more reliable, competent, just much better! As a recipient, I am unfortunately forced to cooperate with this company.
Just a ZERO !!
Package delivered on time, but completely torn on the side including damage to an inner packaging ... luckily no goods damaged, that is better
I did not receive my goods because the parcel supplier simply left my parcel in the apartment hallway without a notification to me in the mailbox. It is very very disappointing and 1 star is too much.
Ira Arres from swords
Worst delivery Service.
Even though I asked to bring the parcel to 2nd floor because of my sick baby, employee was just rude and left the heavy thing in hallway.
Package was broken again in the hallway today. Thank you very much ..... DPD is unfortunately not learning new things, despite the fact that we have probably already complained 25 times. If possible I avoid DPD.
you specify a storage location and this is consistently ignored. Each time the package was parked directly in front of the front door and not at the agreed storage location. And yes, the storage location is registered via mydpd.
A few years ago, absolutely unsatisfied, but now absolutely reliable and friendly. DHL is in no way inferior ...
It is stated that the package was handed over to me. I never received it though. Happened for the third time now. I'm slowly wondering who is stuffing their pockets here. It's getting really annoying ......
Parcels are always deposited at the entrance to the house instead of being handed in personally. According to the electronic announcement, I received the delivery and the signature was also forged !! We don't have problems with any other supplier, only DPD! Either my heavily pregnant wife has to discuss the entire hallway for 15 minutes, or packages are simply thrown downstairs. CATASTROPHE
The package was simply parked in front of my apartment door, you can't really call it "delivered". It's a good thing that little is stolen from us!
It arrived on time, but the driver basically put it on the street where everyone can take it with them. Grossly negligent and not to be recommended. Thank god it was there ...
Order was never delivered. When I complained over the phone, I was told they couldn't do anything because too many days had passed. The package should have arrived on Saturday and I called DPD on Tuesday. thanks for nothing
Today I was expecting a package that I urgently need.
I am currently injured, have a ligament tear and live on the 3rd floor.
The DPD parcel deliverer rings, I walk to the intercom, admit that this time I can't run as usual because I am injured. Press the button that opens the door below and the employee of the DPD group puts the package down in the hallway, where I can't get there and disappears, I can't even look that fast, he was already gone.
There is no elevator, which means that I now have to walk 3 1/2 floors to get the package, which is too big for me to carry up the stairs with crutches alone. Not difficult, but too big.
What kind of people are there? I hope that he will share the same compassion and willingness to help once he is in such a situation. Maybe he'll learn something from it.
Is getting worse with delivery by DPD. Even in times of Corona you can walk 2 floors to put the package on top. I have knee problems and shouldn't climb stairs as much as possible. Unfortunately, it is not so easy to find a new rental apartment on the ground floor, although we have been looking for almost 2 years.
The messenger simply placed the package in the bottom of the stairwell.
The supplier always comes to us on time and in a friendly manner.
In contrast to the parking permit, the delivered goods were simply placed in the neighbour's open garage so that they could be easily recognized when walking past. There are several packages that had a high value of goods. The neighbor wasn't there and that I found the parcels at all was based on a coincidence. That is unacceptable. Next time I will try to avoid a delivery by DPD if there is a possibility.
I never faced an issue with DPD. All my DPD packages arrived on time and tracking online worked well.
Package was not delivered to the location I specified, but 600 meters away. The customer is severely disabled and I don't have a car. Must haul the order with a total weight of 50 kg 600 meters uphill with my 60 years. This is the worst service in Europe. Despite Corona not understandable because the delivery was delayed by 2 days. I was at home at the time specified earlier.
Just put the package on the doorstep without someone at home is not possible !!
just disaster packages do not come to anyone I do not recommend
At dpd I think it's good that you know roughly when the messenger is coming, but he was too lazy to bring the parcels to the door and only put them down in the stairwell.
Supi, even though our road is being built and the package was very heavy, the really friendly staff did their job as it should and brought the package inside. This effort would probably be too much for other employees of other parcel delivery services. In such a case, you only get an email that you could not be reached with the address at which the package will be stored for the next 7 days.
It was sent to me in one day. I would not have expected it that quickly.
DPD keeps placing my consignments in front of the property, accessible to everyone, without this being agreed. Complaints have so far been of no avail.
Even though I'm at home, my package didn't arrive.
And not just once, but more times.
Had to pick it up in a 0815 parcel shop which was the size of a 10 square meter room. And then in the Corona period.
I would always want my packages to be sent by DHL but unfortunately I can't decide that.
!!!!!!! PLEASE MAKE CHANGES !!!!!!!
Ist alles in Ordnung und hat gut geklappt. Paket wurde an bestimmten Ort hinterlegt, alles super.
The package was delivered to the shop twice in a row, even though I was at home.
The deliverers say there is nobody at home even though you are at home on the said date and even sit in front of the door in the garden and nobody comes. If you can still handle that, you are awesome
Thank you SPD Post. I am very satisfied. What do I like a lot, even that My orders are always at home, my parcels are delivered to neighbors. Although I'm always almost absent. I thank your staff.
Despite stating my delivery preferences, my package was delivered somewhere without an address. It cannot be that I have to research where my package is every time.
Very great service, especially on time, I am very satisfied.
Delivery was delayed by a day, supposedly they couldn't find anyone, we always looked out the window and no one rang the bell
Where they came a day later, the bell rang 5 times and was put down below and then immediately driven away! As a pregnant woman, I was allowed to carry the parcels weighing 80 kilos on my own !! I didn't even give a parking ok!
You can rely on DPD. Good logistics with a time window that is also adhered to !!! I highly recommend DPD!
In time!!! And they also deliver the pallet. Not like DHL; you are at home with a card in your mailbox. Great.
The driver simply puts the parcels in front of the door, some have even been stolen: /
I'm very satisfied, everything went perfectly. You can recommend DPD.
The one star is still too many!
The delivery time changed at least six times, and although he was around the corner, he went elsewhere.
The worst part was that he simply put the package, an Emma mattress weighing approx. 20 kg, down on the ground floor and left.
I'm over 50 years old and carried it up on my own, so it was definitely not too difficult.
The unfriendliness of the employee should also be mentioned at this point.
Although this service has a lot of negative reviews, I have had good experiences so far. Both deliverers are friendly and competent.
It may be that at the end of the chain (at the end consumer) not everything looks as perfect as desired, but you should keep in mind that the delivery person is only a link in this chain and therefore cannot always be held responsible for everything.
So I would continue to use the service provider dpd.
I am very satisfied with DPD, always on time and very nice, the package was also delivered to the front door. I've never had a bad experience with them.
So far I have never had problems with DPD, regardless of whether it was a personal delivery or (due to my absence) a diversion to a parcel shop in the vicinity that I authorized.
Claimed it would have been left at the storage location. We were at home all day. Nobody rang the bell and the package wasn't in front of the door. So ... never again. That's cheating.
The goods arrived on time, but it would be nice if the driver would ring the bell briefly after putting the goods down.
That's why only three stars.
So far the best service provider in this area. Other well-known companies can take this as an example.
The app is even easier and much more flexible.
Not really worthy of a star. Wrong article, simply parked in the hallway. Really bad
I just have trouble with the dpd driver at home every day and if you are not there in 2 seconds or if you have not tried to deliver, I am now trying not to have anything sent from you
Preferably never again dpd ... A month ago, a package disappeared despite delivery.
And today a package worth several hundred euros was simply parked outside the door where everyone has access without a permit ...
The package was not parked under the carport of property 8, as approved, but under the carport of property 12.
The properties are very well labeled.
But you have to walk 30m further to property 8, I think too bad?
Not ringing although no parking permit. And the location is ignored, it is simply put somewhere. Almost always at DPD, horrible.
Deliverer simply throws a package onto the stairs after opening the front door so that it can be seen from the upper floor and gives you no chance to receive the package personally.
The DPD delivery agent didn't ring my doorbell, but instead brought the parcel to the depot! I was at home and also got a DHL package !! Picking up at my depot in Ottobrunn worked great the rating is only intended for the delivery person !!
A completely opened package, where the boards are already falling out and in addition, my child should also help with carrying it. The whole package would not have looked like this and my child would not have had to help carry it if the driver had taken a hand truck.
Packages from Amazon, for example, that have a quick delivery are not delivered on time. The guaranteed delivery date is not met. What is even worse is that the tracking simply says that it has been delivered. Which is not true. However, the parcel has not disappeared, but will be handed over the next working days (fraud).
As always
Very nice and friendly and on time to the minute
Very bad service. Parcel carrier doesn't ring (although we were always at home at the time of delivery) and simply puts the parcel in front of the front door so that theoretically everyone can take the parcel with them. Not just once. Happened with every delivery. In addition, false information is given that the package was allegedly delivered to a neighbor. We have already complained over the phone. But it didn't work. Apparently the deliverer cannot be evicted or doesn't care. Insolence !!!
So far I have refrained from a rating because the service was so bad that even the one star was too generous. In the last year the service and also the possibility of controlling the parcels has improved significantly. Now the setbacks again. Package (32 kg) announced for Saturday. Nothing happens in tracking. Then around 1:30 p.m. the message "Delivery did not work".
A call to the service line reveals that the driver is still in delivery and the package will be delivered by 4 p.m. The package then arrived on Monday at noon. The driver only mentioned that a temporary worker was on the way on Saturday.
Now another package was in the delivery, the package was left at an unauthorized address in front of the door and the recipient's name was entered as AO ... without any authorization.
A week has now passed and the package has still not been delivered to the correct address.
The place of storage was well described, the messenger skilfully ignored it as always and threw it on the neighbour's wall so that everyone can see it and it was in the rain ... no note in the mailbox ... the store was catastrophic. In the future I will report every package
I received an email informing me that my package had been delivered and that I had signed it. However, the package never arrived and I never signed. When asked by customer service, they said they would get in touch with the driver and I would then be informed. That was four days ago, until today I have no answer and the package is not there either. This is fraud like no other !!
3 parcels from Amazon not delivered, but I should have personally signed. An impudence. I reserve the right to take legal action.
Maybe I just had a lot of bad luck. From my experience the packages delivered to my place, often don t ring the bell nor leave a paper stating they have placed my package at the pick up shop! Last experience, I ordered online, and dpd has my package in their station for more than one week and still isn t being delivered. Maybe it s because of Christmas time, anyway if your planing to deliver a package, I would rather choose another one than DPD, just because I don t get the trustworthy time-matter results from them.
It's sad when you just can't do your job right. Now I understand the reviews here. Receive an email that my delivery has arrived (was stored at storage location). We were at home, there was no bell and it was not at the storage location, but was just thrown directly on the doorstep. Really bad.
The driver didn't even ring our doorbell even though we were at home all day. The package was handed in to a neighbor who does not live in our building, unfortunately we do not have the information where the neighbor lives.
Top fast .. Friendly delivery person ... Everything is SUPER !!!
Hello, my experiences with DPD are rather bad, parcels were simply deposited in my bush, despite the address given by the neighbor, or another example, the parcel was delivered to me, but it turned out that it was delivered to a DPD shop . This is only a small excerpt from my experience with DPD.
I would love to give no star at all. A cheek I get an email that the package has been placed at the storage location, but I haven't even given a location and because I come home and the package is just in front of the door. Does not work at all !!
Not notified when delivery. We were at home. Package was simply placed on the doorstep.
DPD is simply the last. As already written in many other reviews, no attempt is made to deliver, although announced. When delivery is made, parcels are simply left in front of the front door - accessible to everyone - even though you are sitting at home waiting for the parcel. All parcel services from DHL, Hermes, UPS, GLS bring the parcel to the front door, even to the 3rd floor and also during Corona times. Only DPD throws them somewhere.
In the future, I will make sure to only order shipping with other service providers. Everyone should do that, then DPD might change.
What's the bloody hard thing about putting a parcel in a parcel box? Instead, it ends up in front of the front door, visible from the street.
Two separate attempts, neither attempts were delivered to the correct address.
COMPLAINT
Shipment number: 094457502352XX
Package number: MPS09445750235286202008XX
Driver makes derogatory remark "How can you order something like that" in my presence, since it was a heavier package and he obviously didn't feel like carrying it!
I would prefer not to give a star at all. Even though somebody is at home, the package is dropped and easily discarded in front of everyone's door (especially visible in fresh snow, when you see where the footprints end and how far away the package is) badly damaged, not infrequently with large holes in the box that you could be happy if the goods were still in there. Not at all.
Agreements are not kept, incorrect information about the whereabouts is given and packages only arrive as they should with luck. It just can't be! Will avoid DPD in the future.
Annoying .... You stay at home and then the package is simply parked at some neighbor and marked as successfully delivered. I can walk around now and see that I get it.
Absolutely reliable! Parcel shipment deposited at the storage location as agreed!
Was at home to be able to receive the package, but as I found out later it was deposited with the neighbor. If I then also get the message that it is in the desired storage location, then that is misleading and completely unnecessary stress.
Parcel should be dropped off in a parcel shop because I am a professional. What does the deliverer do: put it in the city, in front of the entrance to the apartment building, where everyone could have taken it. No parking permit was given. Data protection zero. Definitely ends up in court.
The package was only delivered 4 days later because the messenger couldn't find the house number, I don't know if the messenger can read at all! Really sad something
A shipment consisting of two packages was delivered separately. The announced package number was not delivered until the following day.
Only tracking is very good at DPD. The time of delivery is specified exactly.
My opinion is very good service from the driver, the driver very nice and bring the packages to the front door so kudos to everyone
Even though I was at home, the package was dropped off at a shop in the neighborhood. In the delivery email or online, it was not stated to whom this was given. An employee kindly came over and handed the 26kg package over to me. In addition, I was informed that the DPD parcel delivery man was very unfriendly and put the parcel in the middle of the entrance and just left without speaking to the restaurant staff.
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