Package was not delivered to the location I specif...

Package was not delivered to the location I specified, but 600 meters away. The customer is severely disabled and I don't have a car. Must haul the order with a total weight of 50 kg 600 meters uphill with my 60 years. This is the worst service in Europe. Despite Corona not understandable because the delivery was delayed by 2 days. I was at home at the time specified earlier.