Double tree by hilton downtown toronto

Double tree by hilton downtown toronto Review

Reviews 1860
4.2
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D
4 years ago

Ru.

F
4 years ago

I did not stay in the hotel, but went there to mak...

I did not stay in the hotel, but went there to make a reservation for the in-house Chinese resraurant, who at that moment already was closed. A helpful front-desk lady made therefore the diner reservation by internet for me even if I was not a guest of the hotel. Friendly and efficient. A plus for this hotel. Next time in Toronto I will stay here.

W
4 years ago

DoubleTree in downtown Toronto is a very nice 26 s...

DoubleTree in downtown Toronto is a very nice 26 stories high end hotel. It has everything in the hotel, and plenty of amenities around the hotel. It is right in the heart of downtown Toronto, and within walking distance to many downtown attractions.

G
4 years ago

Excellent. Hotel with spectacular location. Close ...

Excellent. Hotel with spectacular location. Close to several points of interest in the city. You can do all the sights of the city by walking. Staff top and very helpful. We arrived before check in time, but were quietly placed in the room.
Clean and quiet room. It could have a little better lighting and the air conditioning is a bit quieter, nothing to bother but .... Well spectacular.

A
4 years ago

Fun

J
4 years ago

The Hilton DoubleTree has very helpful and kind st...

The Hilton DoubleTree has very helpful and kind staff, an attached parking structure, internal restaurants, a nice bar, and all the amenities you could need. I've stayed there a handful of times for business and they always take care of me. The rooms are comfortable and have a great view of downtown Toronto. Staying there provides hundreds of nearby restaurants and local entertainment. I highly recommend this hotel if you are looking for a comfortable place to stay in Toronto.

P
4 years ago

The DoubleTree has a great downtown location not f...

The DoubleTree has a great downtown location not far away from City Hall. Queen's Park isn't far and neither are a lot of very decent restaurants. Island Airport is 15 to 30 minutes away, depending on traffic but if you're going to Pearson be generous with planning your time because traffic is unpredictable.

R
4 years ago

Mold growing in shower, very unhelpful front desk ...

Mold growing in shower, very unhelpful front desk staff, off shore center couldn't find our reservations, or the hotel itself, claimed there was no hotel at address of our paperwork. Google Maps found hotel and local phone number, so we didn't have to talk to off shore number listed on our paperwork.

K
4 years ago

This is a great hotel. The staff were very kind an...

This is a great hotel. The staff were very kind and helpful. The rooms were very nice, and had comfortable beds. It is in a great location; we were able to walk almost everywhere we went. Would definitely stay here again!

R
4 years ago

Veary nice facilities but bad service. I stayed at...

Veary nice facilities but bad service. I stayed at this hotel two years ago when my building was on fire/650 Parliament and when we complained about the luck of variety in the food that we were allowed, i was told" if you dont like it, jut go"

M
4 years ago

I was very impressed with the hotel service and ju...

I was very impressed with the hotel service and just how welcoming it was . Everything has been very nice and the free cookies are quite the welcomed bonus overall it has been quite the enjoyable stay

K
4 years ago

While the hotel in itself is well located and the ...

While the hotel in itself is well located and the rooms are decent. The after-service of the hotel is deplorable. It seems an awfully complicated task to even provide an itemized receipt after you check out. In other words their slogan of "we care" is really "we care until you pay and then bugger off". Calling the front desk will only result in being redirected to a department with a voicemail. A shame and really not worth the bother. Marriott which is two streets down is as good a location and they provide service until the end.

M
4 years ago

Not perfect at all but it's a totally decent place...

Not perfect at all but it's a totally decent place to stay for the price. We paid for breakfast and it was totally worth it, I rarely say that about hotel food. Good bar for an after work drink as well.

Staff is top shelf for this price range. We also apppreciated being to pay for a late checkout as we has an appointment to go to.

The room we were in was on the small side for longer stays but if you're alone or there for only a few nights, you will be happy.

The cleaning auditors need to check surfaces better, the top of the headboard had not been cleaned in ages.

Lots of good ethnic (mostly asian) food options nearby.

S
4 years ago

Everything was wonderful in regards to the staff a...

Everything was wonderful in regards to the staff and the rooms.
Any noise in the halls, however, can be heard in the rooms. People talking, doors closing etc. The sounds of the doors closing woke me up several times.
To park underground is steep, $35, and very tight. I registered my license plate when I checked in but when I went to leave there was a note on my car saying I hadn't and that I needed to either pay or contact the desk. So I had to go back up to the desk and have them check that I had registered my car. I had and I was good to go. It was a bit of a pain is all.

M
4 years ago

I always stay there when I go to Toronto. Great l...

I always stay there when I go to Toronto. Great location and staff. They have a Starbucks coffee machine at the lobby which is great and along with a small grocery space of smart choices and a microwave.

S
4 years ago

I had such a great time staying at this hotel. The...

I had such a great time staying at this hotel. The room is very clean and nicely decorated. The staff member are very friendly and the location is just perfect. It's in walking distance to a lot hot spots: St James Cathedral, St Lawrence market, CN tower, old city hall, etc. As some people said, the parking is a little tight and not very easy to use, but it's not very hard either. Of cause, trucks and large SUVs are always hard to park in any city.

Double tree by hilton downtown toronto

Double tree by hilton downtown toronto

4.2