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S
3 years ago

Thirty minutes on the phone queue and still haven'...

Thirty minutes on the phone queue and still haven't come through. Biking up and down the queue, I am number 1, then I smoke down as number 3 and then up in place 1 again, but never through ... And why should I have to call you to unsubscribe , that is solely to make it as difficult for customers as possible. Crafty. Once I got through it was fortunately painless to terminate.

c
3 years ago

Bad service. Once I paid a wrong amount, and sudde...

Bad service. Once I paid a wrong amount, and suddenly a lawyer called to force me to another amount. And the amount I paid too much I never received back.
Often the products they use to get new memberships are of poor quality. And not worth the money they write. I will never buy more of their products.

H
3 years ago

Warning!!! Bonnier is living up to their reputatio...

Warning!!! Bonnier is living up to their reputation as having nothing but disdain toward their customers. After many previous attempts to sign in to their faulty customer service website, I canceled my trial on May 5 via a third-party service. Bonnier claims they didn't receive the cancellation until May 9, the same day as the renewal, and therefore refuse to refund the card payment. Many other people have had similar issues with Bonnier stealing money from them through false subscription bills.

S
3 years ago

Very poor customer service. Very expensive magazin...

Very poor customer service. Very expensive magazines and difficult too cancel subscription.
If you are two days over, then you're forced to pay for 6 month - not just for the next magazine.
Sad if this is the only way they can survive.

n
3 years ago

They send me leaves and bills. I ended up with a $...

They send me leaves and bills. I ended up with a $ 1,000 fine because they thought I had not canceled my subscription, which I definitely remember as if I did. Now comes another magazine I certainly do not remember saying yes to. And, of course, the bill comes along. But with the other reviews in here, I now think it's more Bonnier's wrong than my memory

S
3 years ago

They phoned every six months, probably because the...

They phoned every six months, probably because they were interested in specific magazines. Unfortunately, at that time, there were several reasons for me not to subscribe to them. But, they called again, things had gotten better, I now had time, profits and advice (not because it is particularly expensive) to read again, and then stop where is it great to start reading again! I have never experienced any problems with Bonnier's service, I feel well taken care of as a subscriber.

A
4 years ago

I WILL NEVER RECOMMEND BONNIER PUBLICATIONS !!!

I WILL NEVER RECOMMEND BONNIER PUBLICATIONS !!!

Customer service .. Suk .. It should be called "customer-insults"!
And note: You have the right to cancel your order if you have not received an order confirmation within 24 hours - so do not wait 3 weeks as I do, but contact them immediately the 24 hours have passed. But good luck in getting in touch with them, it is impossible! And ideally: don't support as badly a company with such a miserable way of doing business. You DO NOT get what they promise, just a lot of hassle and trouble!

L
4 years ago

Stay away from this business.

Stay away from this business.
I have canceled a subscription, but while I was going through their long and cumbersome procedure to cancel the subscription, they claim that I have checked and signed 3 other subscriptions. BEWARE!

M
4 years ago

Terrible company !! Suddenly came home an invoice ...

Terrible company !! Suddenly came home an invoice of SEK 800 with a reminder fee where it says that they sent me an invoice several times. I have never received an invoice or approved a subscription from bonnier.

In addition, it is not possible to reach them by phone or log in with the prenNr that is on the avin I got home.

Do not be fooled by this terrible company!

D
4 years ago

Bonnier claimed that one would get a number of iss...

Bonnier claimed that one would get a number of issues for free of World History for a hundred bucks approximately. Got the magazine but in the end also an invoice of a little over SEK 400. Then reminder and threat of debt collection. In every newspaper there is a newspaper that says "Delivery is paid". Wonder how many Bonniers manage to fool this?

T
4 years ago

Have had a subscription for 8 years and have autom...

Have had a subscription for 8 years and have automatic payment on my consumer association card. Now 2 times they send reminders over the 8 years on non-payment. Now I do not bother anymore. You can not log in to customer service with the codes they give you. It's so amateurish

A
4 years ago

It is theoretically possible to terminate a magazi...

It is theoretically possible to terminate a magazine via the self-service solution, but Bonniers has deliberately posted a faulty link on their site, ie. When you have clicked through a lot of questions that take a very long time, the page ends up reporting "error". It is totally ridiculous to waste their customers' time with such childish tricks.

I then canceled my subscription on the phone, I of course recorded the phone call since you can't trust Bonniers.

I do not recommend anyone to subscribe to any of their magazines, you may find it extremely difficult to unsubscribe.

Scams and lousy customer service.

E
4 years ago

Apparently one must remember to terminate his "Wyp...

Apparently one must remember to terminate his "Wype" when a physical leaf is terminated. For my part, I terminated BoBedre with customer service, but was not informed that Wype would continue to 99kr per. md. instead of 29kr. It took a few months before I saw it - and Bonnier, by the way, does not care ... :-(

J
4 years ago

Bonnier I would like to have happy customers. Why ...

Bonnier I would like to have happy customers. Why not change your subscription so that it is customer friendly. Your system is very rigid and old-fashioned. When you cancel your subscription, you must know your notice periods and how far you are in the magazine. It may well be that it is obvious to you who sit and work with it. In these IT times, it must be easy when you cancel your subscription, to be able to get an email that you will receive x number of magazines, as you have paid for them or that you will owe X amount when you have canceled sit subscription. And e.g. that when you cancel a subscription, that you do not have to become a payment period.

S
4 years ago

Being called by a seller who tells me I have a fre...

Being called by a seller who tells me I have a free gift credit as I am a former subscriber. I ask about the price of the gift, as experience says it sounds too good to be true. But is told that a gift is of course free and that she can even send some leaves with. No bonding, no payment. Then get an email with a charge of 199! It's satire bad style, deception and outright lies. Clearly a company that cannot be trusted

H
4 years ago

The only thing this company is out of, of course, ...

The only thing this company is out of, of course, is to write as many subscribers as possible. Unfortunately, they are in no way obliged to sign up again. Unfortunately, it ends up with various bills that are in no way justified. Think carefully before you say yes to anything from this company.

K
4 years ago

A game of peasant hunting is what they stand for.

A game of peasant hunting is what they stand for.
Have now been trying to escape the subscription trap for three months. Have both written and called, no matter how much it helps. Magazines keep popping up.

Also, the content is the same now in 15 years.

About Bonnier Business Press

Bonnier Business Press: Your Trusted Partner for B2B Solutions

Bonnier Business Press is a leading provider of business-to-business (B2B) solutions, catering to the needs of businesses both nationally and internationally. As a part of Bonnier AB, one of the largest media companies in Scandinavia, Bonnier Business Press has established itself as a trusted partner for businesses looking to grow and succeed in today's competitive market.

With over 200 years of experience in publishing and media, Bonnier AB has built an impressive portfolio of brands that cater to various industries such as finance, healthcare, technology, and more. Bonnier Business Press leverages this expertise to provide customized B2B solutions that help businesses achieve their goals.

At Bonnier Business Press, we understand that every business is unique and requires tailored solutions. That's why we offer a wide range of services that can be customized according to your specific needs. Our services include content marketing, lead generation, event management, data analytics & insights, digital marketing & advertising.

Content Marketing: We create high-quality content that resonates with your target audience and helps you establish thought leadership in your industry.

Lead Generation: We help you identify potential customers who are interested in your products or services through targeted campaigns across multiple channels.

Event Management: We organize events such as conferences and seminars that bring together industry experts and thought leaders to share insights on the latest trends and best practices.

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Digital Marketing & Advertising: We create effective digital campaigns across various platforms such as social media networks like Facebook or LinkedIn or search engines like Google or Bing which drive traffic back towards your website while increasing brand awareness at the same time!

Our team consists of experienced professionals who have worked with some of the biggest names in their respective industries. They bring their expertise along with innovative ideas which help us deliver exceptional results for our clients consistently. Our focus is always on delivering measurable results so you can see how our efforts are impacting your bottom line!

We believe in building long-term relationships with our clients based on trust and transparency. That's why we work closely with them throughout every step of the process from planning through execution until completion ensuring they get exactly what they need when they need it most!

In conclusion,

If you're looking for a reliable partner who understands what it takes to succeed in today's competitive market then look no further than Bonnier Business Press! With our extensive experience across multiple industries combined with cutting-edge technology tools at our disposal - we're confident we can help take your business where it needs go next! Contact us today for more information about how we can assist you!