Keum-Yeo Brochet

Review of Double tree by hilton downtown...

While the hotel in itself is well located and the ...

While the hotel in itself is well located and the rooms are decent. The after-service of the hotel is deplorable. It seems an awfully complicated task to even provide an itemized receipt after you check out. In other words their slogan of "we care" is really "we care until you pay and then bugger off". Calling the front desk will only result in being redirected to a department with a voicemail. A shame and really not worth the bother. Marriott which is two streets down is as good a location and they provide service until the end.