From the second that I got there I was told to wai...

From the second that I got there I was told to wait and other people who had arrived later than me or being attended to. Came in for service at 2:30 was my scheduled time didn't leave till 5 o'clock. I had to constantly look for updates and every time I came looking for an update I was told everything is working out great just taking a little bit longer. Finally I couldn't wait any longer and when I went back miraculously my car was ready and the guy said oh yeah I was going to get you. I felt like I was forgot about and a simple oil change turned into a four-hour ordeal