One of the worst dealship I have come across. Purc...

One of the worst dealship I have come across. Purchased 2014 honda accord back in July, Jesse was one of their sales rep that helped us to honest he was the only person that was the most helpful. However, buying a car was not an issue the issue that we came across was how much they charge for tags and registration and yet nothing is done on time. Let me tell you car was bought in July and yet j don't have my permanent tags and registration. Manager Petter one of the rudest individual I came across, doesn't even deserve to work anywhere based on the customer service skills and the way he deals with the situation. I have been calling for updated on the plate since the day my temporary plate expired and no one has answers to what's going on. However, yesterday petter had an urge to tell me that the problems are with your home state and the addresses don't match.
First of all the car shouildnt have been off the lot if you were missing addresses or signatures. And how are you going to tell me addresses you have on file don't match when I'm living at my place for over 9 years and therefore I sent them the picture of my I'D and the Documents I got from them and guess what the addresses where just fine. Then came the issue with power of attorney. They over nighted me something that they needed me to sign which, was done and over nighted. Well it was delivered on August 25th and again the manager petter had an urge to tell me they never got it when I have a proof of delivery and the person who accepted it.

I was only given updates when I called. Apparently according to them they run my bf and my phone and never got a hold of us. I have a proof of my call records that DCH never tried calling us to tell us about any updates.

So, DCH get you act together and get better employees tbat knos what they are doing. And lastly stop charging customers so much for tags and plates if you can't get them done on time.