Walked in to showroom and was greeted by Erich Tam...

Walked in to showroom and was greeted by Erich Tam, who with no pressure whatsoever, answered all my questions and was very informative.
Never expected to be driving out with a new car the same day but before I knew it I was signing a new purchase contract for a 2013 Civic EX.
Got a very fair deal and the whole experience from start to end was a pleasure. I highly recommend this dealership and Erich in particular, you will not be disappointed.