I am extremely dissatisfied with the service depar...

I am extremely dissatisfied with the service department. Be prepared to wait for hours or to leave car overnight.

I've been there several times for an ongoing electrical problem and have had tires checked and replaced. I had free Nitro tire service for a year and had tires serviced and replaced about 6 times. The last tire to be replaced with a new one was rear passenger.

I was at service in February for an ongoing electrical problem and tires were making strange noise. Electrical problem wasn't found, tires were supposedly fine but was told I needed new calipers and they had to bleed my brakes (I found out later wasn't necessary). I came out with a bill of $550 and my initial concern for my visit wasn't resolved.

In June the tire problem persisted and sounded worse. I tried to make appt 2 weekends in a row and was told they are extremely busy and backed up to the point where oil changes are taking 3 to 4 hours.
Fearing for my safety I went down the street to Mr Tire. Apparently all the tires were either defective or used! Less than a year later tires were cracking and passenger rear was rotted out and had a bubble! I saw with my own eyes the dangerous condition they were in. I had to purchase new tires so now I'm out another $700!

Went to service a few weeks ago with another electrical problem and again was told everything is fine. I have a feeling as soon as my 100k miles warranty expires they'll find the problem and I'll have to pay for it!