David McDavid Honda Reviews

Wonderful experience with the sales and finance team! Thank you Mosaab, Rob and Ondra.

Great buying experience - ask for Joi and she will take care of you!

3 Hours for Oil change!!! Don t come here unless you have a whole day to waste!!!!

I ve bought many cars through many dealers over the years. I ve also dealt with many salesman, finance managers, sales managers, etc. Terrance - my salesman - is the most knowledgeable salesman that I ve ever had the privilege of working with. Terrance is a subject matter expert. He was fully aware of all available features between all different variants of the Honda Civic. His knowledge on the operation of all features and technology is extensive. Hands down, the best direct sales experience I ve had thus far. Dealing with the sales department of Honda of Frisco was superb. I asked for the best price and was given their best price. There was no wasting time with unnecessary negotiations. This may not seem like a big deal, however, after having dealt with numerous sales departments through many purchases; this was refreshing. The finance department was excellent as well. My finance manager, Youness, was very personable, honest, and was more than willing to accommodate my request. Once again, negotiations were forthright and extremely fair. This car buying experience is the 2nd best experience that I ve ever had - second only to Mercedes-Benz. If you re currently in the market for a new or used Honda, and you want the best price in town, and excellent service; Honda of Frisco is your dealership.

Terrence was so amazing! He took so much time explaining to me what I needed and how long it would take. He offered me coffee, water, and even showed me where the restrooms where located just in case. I will go back every time I need any service. Thank you for your amazing service Terrence.

We recently purchased a new Civic for our daughter at this dealership. Brad Dechent was our salesperson and he was very helpful. He was very thorough and patient, and explained all the features of the car to our daughter. Brad worked hard to solve all the issues associated with the transaction. As many of us know, the process of buying a car can drag on, but Brad was very efficient and forthright. We would definitely recommend Brad as a great salesperson at this dealership.

Great service from a team of knowledgeable and nice people. I would not take my Honda anywhere else!

So, having already test driven the 2WD when the 2017 Ridgeline first came out, and secured the funding needed, we went to the closest dealer to BUY ... not to shop but to BUY. But, we only had an hour to get the AWD test drives (Leigh and me) in before another appointment.

I walk in and say (to an apparent mute named Ron), "We only have an hour and need to drive the 2017 Ridgeline, in AWD, Dark Grey, and with as many options as you have in inventory". Ron passes me to another apparent mute who 20 minutes later returns with a list of inventory and a spin worked out to upsell me to the Black Edition we were standing beside when I specifically asked for a Dark Grey one.

That 20 minutes burned in his effort to upsell us cost us the time needed for the test drive we needed, and cost this dealership the sale.

Both of these mutes were clearly too egotistical to actually listen to the customer. Both were overly focused on maximizing their commissions by disregarding the customer, and with that experience, I feel the need to warn others and take my money elsewhere.

I bought my car at the end of April this year and have been nothing but impressed since. In the beginning I had a few issues with the car that were immediately taken care of by Greg V., the greatest, best, most helpful, amazing service representative there!
Prior to this I've never gotten my oil changes done at the dealership but I will with this car since it's such a pleasure to go to the dealership. :)

I have been a loyal customer for years! Kelvin Jones is top notch! And Bill in parts is fabulous! It's the people at David McDavid Honda of Frisco that make it the award winning place that it is!!!

Best possible experience in car shopping. Had asked to view two of the Civics- both were warm, side-by-side and ready to inspect. Quick, respectful and caring. Would recommend David McDavid Honda and Michael Davis, sales rep, to everyone. I will be back.

My experience here was pretty mixed, mostly negative, but I could say that about most car dealerships.

Many of the people here are your common stereotypical sleaze and incompetence from car dealerships. Ray tried to sell me a used car we weren't remotely interested in (we told him we did not want that year multiple times), and kept emailing/calling us about it. Their price was about 4k over market, so I imagine he wanted that big profit margin and figured I was a good mark. Yeah bro, I'm sure a 2013 Fit for 17000 is a great deal, especially when I could drive about 2 miles down the road and buy a 2015 for 12000-13000. I told him I was looking for a new car, and he kept trying to push me into a used car anyway. A girl that was with us during a test drive was on her phone the entire time, and couldn't tell us the difference between and LX and Sport model.

When I started looking at new cars I talked to Sergei, whom I apparently knew more than about Hondas. He told me a 2017 had an updated visual, and it was 2015 when they changed it. He also didn't know that 2014 was the year that a Fit was not produced. He also kept trying to push me into a Fit when that wasn't the car I wanted.

They claimed to not negotiate on pricing more than a few hundred dollars, so I walked out, and then suddenly over the phone the price of the car dropped 1500+... I still get the feeling that I was ripped off by a few hundred dollars, because every time I talked to them about pricing the numbers changed.

After sealing the deal, the finance department then tried to tack on the Extended Warranty, and KEPT TALKING ABOUT IT FOR LITERALLY 30 MINUTES ON A FRIDAY NIGHT. I said no nearly a dozen times and they wouldn't continue the deal. Apparently you can just cancel it, so I went ahead with the deal just to get it over with.

I almost walked out at least twice. If not for Mark I would have bought somewhere else.

Such a smooth and straightforward experience with David Rivera. He went above and beyond to meet my needs as a buyer and I absolutely love my CPO CR-V purchase. It was spotless inside and out and in such great condition. I ve bought two cars there in the past and will probably be back again (but not too soon, it s a Honda after all ).

My husband and I went to just "check things out" yesterday at David McDavid Honda in Frisco. We have not-so-great credit and were in need of a new vehicle for our family.
Every employee there was nice to us and nobody made us feel pressured, and that was something I was dreading. Keith was our salesman. He listened to us and helped us work out a way that we could repair our credit and own a nice, dependable vehicle!
I cannot speak highly enough about the level of service we received and how welcoming and kind they all were. Our financing guy, Seth, was great too.
We were able to purchase a 2015 Mitsubishi Outlander Sport with just over 9,000 miles with a low down payment, a warranty and a great monthly payment that fits into our budget. We are so pleased with the whole experience, these folks hit the ball out of the park!
Thank you so much for helping our family!

Sergio was my representative who provided excellent customer service. I would request for him again. He went out of his way to provide the best service.

I had a very pleasant experience recently buying a new car at David McDavid Honda in Frisco. In particular I really enjoyed working w/my salesman Ali Nodeh. He was very patient w/me as this was my first experience in purchasing a Honda & I'm happy that he took so much time allowing me to drive several cars & explaining the differences so I could make a more informed decision. Since my purchase he's contacted me on a couple of different occasions to make sure I was happy w/my car & to answer any questions. I would definitely go back to David McDavid & to Ali for my next car purchase.

Ryan T. Took good care of me. Come get your next car with him.

Been a fan of McDavid Honda for many years, with a nice selection of vehicles. The staff is very helpful. My sales person, James, and Eric Battles who helped with finance options were both knowledgeable, efficient and friendly. I failed to get the young gals names at reception, but both were very attentive and showed me where I could get a bottle of water. Test driving was easy, and as in the past, a superior ride. I checked out the nearby Toyota and Lexus dealerships, and their selection wasn t of much interest. I actually don t find the front grills on many of Lexus vehicles to be attractive and they are probably a pain to keep clean. There is a lot of choices and competition theses days, but Honda still comes in at the top with style, value and practical features. I could also plug their resale value, except every Honda I get always lasts more than a decade, so I have a hard time letting them go as they feel like a family member with lots of good memories on the road.

Please read one star reviews before buying the cars. They are stealing people's money. I thought my stupidness cause the problem but they are very good at stealing money from the people's pocket. I read same experience from other reviews.

Timmy Tran has been my Service Adviser for over a year now. One of the most pleasant and friendly persons to work with. The best part I like with him is that he never tries to upsell you anything unless absolutely needed. I have another car from another Manufacturer and whenever I go for Servicing at another Dealership, I get a laundry list of things advising me to do which I honestly don't think are needed.

My overall experience with David McDavid Of Honda in Frisco was Magnificent! I have nothing but terrific things to say about our purchase experience at this Place.
Salesman Haji and Sales Manager Shakeel Ahmed were both efficient and just made the overall experience a smooth process. Purchased our new 2017 Honda Pilot EXL from David McDavid Honda in Frisco
.Haji is amazing,Salesperson you can tell he loves and take cares of his customers.I would ask for Haji in the used cars department. Very energetic and helpful. Will be buying my next car here again.
I will recommend David McDavid Honda in Frisco to everyone that I know that is interested in a car.

Recent remodel really opened up the place. Lots of seating. Went in for an oil change. Sergio greeted me. He's really friendly and answered all my questions. I recommend him The! The oil change was done in about an hour. This was my best experience so far.

Classic bait and switch, emailed one price (out the door) for new Honda accord and when I came in to the shop, the price shared with me was $8000 higher, this happened more than once; took my business elsewhere.

Greg Gansle is a Great Service Advisor and know I can always trust him when making important decisions about my Honda Repairs. He always goes above and beyond for Me, the customer. I highly recommend doing business with Greg Gansle at David McDavid Honda of Frisco.

Pam K. Porter
Carrollton, TX

Steven Oakes made our purchase of our 2003 Dodge Truck so easy and very friendly.

Steven provided great customer service, we will be back for our next purchase.

Thank you,

Cris Conner

Transparent. Straight forward. Flexible= New Car! James Brown internet sales helped me through the process. I appreciate it man.

I have been doing business with DM Honda of Frisco for over 10 years. I have purchased three new cars from them, and I have all my maintenance performed there as well. They have always treated me in a courteous, honest & professional manner - Like finding maintenance specials for me to save me money when I wasn't aware of them. Washing my car after every service visit, big or small. Very attentive staff, always there to help or answer any question. Also, great loaner car service if needed.

Special thanks to my Service Advisor Kelvin Jones. Simply the best.

The service was amazing and so was the hospitality area. But the salesman that was pushing me to buy a car while I waited was crossing the line in sales ethics. Long after my car was already finished, he held onto my keys and kept showing me cars. He didn't let me drive out with my own car until my toddler finally diarrhea'd in one of his cars.

I always have a great experience at McDavid Honda. I have been waiting to get my HR-V since they came out. Service was great from Dungy and as always JP Kinman cuts me a good deal! This is my 4th car from them

My salesman Scott Williams was upfront and honest and I appreciated that very much however his manager and up our bunch of liars and snakes. I found out they fired the salesman because he couldn't get more money from for the sale. How pathetic!! I thought this nonsense ended in the 80s. No wonder why car dealerships have such a horrible reputation... DO NOT shop here!

Went there to buy a used Accord 2 months ago. The salesman was very helpful and informative, and once I told them what I was looking for they showed me all of the available cars in my price range. He was patient with all of the questions I had to ask making it a very good car-buying experience. --Blake Malone

They gave me a huge EXPENSIVE list of things they claim my car needed; most of which had been done already within the last 3k miles! I feel like they tried to take advantage of me. I will never go to the dealership for any kind of service on my car again. Any money they would or could save me on an oil change (which is what I went for), was not worth all the stress they caused me.

Lee was a pleasure to deal with. Our finance guy (I believe his name was John) was a hoot too. Overall, the time it took to walk out the door with the car we wanted was good. Would definitely go back for my next purchase.

Money flys out of your wallet big time at this dealership

Fast and Excellent experience! My service advisor Eric Delgado took care of all my service issues and made recommendations. He showed sincere interest and was very courteous. I will be back.

Kelvin was great to work with. He did a great job of taking good care of us.

James Brown was excellent and made the car buying experience easy! Thank you James! We love our new CRV!

Excellent service and easy purchase experience working with Chris Edgar and Gina Neely. Great first car buying experience for my teenage daughters.

Bought a crv on different dealer and have a lots of issues. I ended with the car I m really not want it. Try s this place and Scott help me for get the car I really want it. Definitely recommend this place.

Great customer service and always on time for the scheduled maintenance.

I felt duped when I got their "President's Day Sale' email with super-low car prices, then, hidden down in the email in small type was 'Payments above are one pay leases.'. I just despise these type of sale tactics. I want a dealer who will make every effort not to be misleading and this email didn't inspire such confidence.

My car has been being scratched during the service (oil change and tile rotation) in David McDavid Honda of Frisco.

I am sure there have no scratch before I left the car to their staff. The manager showed me a document that says the damage has already been marked by their staff when he took my car. They said they will not take care of the damage depend on the paper work. The paper request a customer signature but I found that is not my signature on the paper.

They do not want take their responsibility for the damage they put on my car.

Dishonest dealer. Very bad experience with David McDavid Honda of Frisco.

Great and fast service, they gave me a loaner car so I can quickly take care of personal busy. Thank you so much guys.

We just purchased a vehicle from Honda of Frisco and the experience was amazing. Vick Berry was our salesman, and he was top notch. Safety measures were in place for maintaining cleanliness and social distancing. Vick brought the vehicle to us to test drive and then came back next day with all the paperwork. Highly recommend!

I went to David McDavid Honda.The people there are warm,friendly,and specialize in customer service. I had an excellent experience.

It was a nice experience to have my vehicle serviced in this location. Newly renovated facility and friendly customer service teams.

Worst car buying experience I've ever had! Employees were rude and unhelpful, management did nothing but make excuses. I was given the runaround by several people (including the manager) and treated as if I had no idea how buying a car works. I would by no means recommend this dealership to anyone!

Thanks to Jesse Thompson, I was able to test drive, finalize and buy a car in just two days. He was extremely friendly, professional and knowledgeable and helped in completing the needed paperwork in quick time. All apprehensions I initially had about buying a car in a new place were allayed by the great customer service at Honda, Frisco. Thanks again.

Went in to have airbag replaced, and 100,000 mile check up. Mechanics found & repaired a small oil leak and replaced spark plugs. ... a little pricey, but the work was done within a day, and with a complimentary rental car, the whole experience was painless. (minus the money out for repairs). John was the service rep and kept me up-to-date on the process and timeline. Will definitely go back to David McDavid.

MY SERVICE ADVISER DYLAN IS THE BEST, HE IS VERY FAST AND ACTIVE.

Just bought my new 2015 Honda Accord!! Love it and love this dealership. I bought my 08 here too. They are always very helpful and give you great customer service! I always refer them to everyone. You won't be treated wrong here

10 out of 10 experience. Scott M. was friendly and extremely helpful. The staff understand my circumstance and truly worked with me to find the right car for my situation. I love my new car and will definitely be back in the near future. I highly recommend if you are interested in purchasing a Honda, please go to the Frisco location. Thank you so much to the staff and to Scott M. at the David McDavid Honda Of Frisco location. You guys rock !

I destroyed my right rear view mirror on my 2013 CRV. I went to another dealership and the price they quoted was much higher. I went back to David McDavid where I bought my car and received a fair quote.
Their work was quick and excellent.
Although they are a little far I would never think of taking my CRV anywhere else.
And of course they also washed the car!

Honda car of Frisco good people great service, the man who helped me Jeremy is awesome

One of THE best car buying experiences I've ever had. Bought a pre-owned vehicle from Eddie Hawk at David McDavid Honda of Frisco. Absolute class act guy, honest, and will work to get you the best deal. We worked out a deal over the phone, test drove and signed paperwork and was in and out of the dealership within an hour! All the staff that were there were very accommodating, and never felt pressured to buy the vehicle at any moment! My next Honda will be from this dealership.

At my daughter's urging we visited David McDavid Honda last Monday. She and her husband drive and love Acuras. I had driven luxury vehicles(BMW, LEXUS, Cadillac) for 30 years before opting for a lease moderate vehicle two years ago. Came to Honda to try the Accord. Ed Nogar contacted us and was a delight to work with. After bringing several cars to drive we decided on a loaded Civic. The size was great for my 4'11" height and perfect for my stuffed garage AND it may be the cutest car ever! My 10 grandchildren ages 4 to 25 think Mimi's new ride is fabulous!! It's gonna be fun!! Thank you DMD HONDA for great service.

I just purchased my third Honda vehicle from David McDavid Honda of Frisco and my customer experience working with them get's better and better. Carl Scott was my Internet Sales Associate and he was outstanding to work with. He was knowledgeable and very professional. I would definitely recommend him to you. The purchase transaction was quick and efficient. David McDavid Honda of Frisco really does care about their customers and their loyalty to the dealership.

Excellent experience on leasing my SUV , had previous not so good experiences and was skeptical but sales consultant Scott Mazur made my leasing smooth with no pressure .
I highly recommend him if you plan to visit McDavid Honda for your buying.

Timmy always takes care of us,it's always a quick and easy process. Go see Timmy Tran!!

Fantastic experience every time with service department. Greg Vandiresen works hard to make certain that every time we visit we
leave with a safe, functional vehicle at a fair price. Buddy initiated
the service last visit and the rapport that he and Greg have make it
a pleasure to visit the service department. Thanks!

I love the car, and I feel that I did get a great deal. The staff appeared unsure of how the computer program(s) worked. Multiple men were also too familiar in their personal addresses to myself as a woman. I do not like to be described based on my appearance as if I should be gratified to be objectified. Your new financial manager was wonderful. Polite, professional, friendly. I've worked with him in the past at another Honda dealership and was pleased with his work then as well. Overall, don't leave new people alone when there is a deal being done. It's not helpful.

My car overheated on the weekend. I made an appointment online for Monday. Radiator needed changing out. I received a quote in a timely manner, approved the work, and even though I have an older model - 2001 Acura MDX - the work was completed early Tuesday. I have had several repairs and service work in the last few months, and all have been handled professionally and in a timely manner.

I have dealt with DMD Honda in the past and was greatly disappointed in the welcome to the dealership and overall impression of this dealership. However, I took a chance and went back to look and I can say that my opinion is forever changed. Working with Lexx Woodard and Chris Torres was as stress free as it could possibly be when purchasing a new car. Both listened to my situation of a bit of negative equity and did everything they could to get me into one of the two vehicles I was interested in. After working with Lexx via email in the beginning to get all the information he needed to go to work for me, I visited the dealership on march 17th and went back on the 18th to pick up my new car. Even Seth Baker in Finance was very patient and answered all questions I had and was sure to explain everything very clearly. If you are in the market for a new Honda, this is the place to go. I had a bad experience at others in the past and here they will lay everything out for you in detail and make sure you are happy. I will definitely be going back in the future when it is time for me to trade again. Thank you very much Lexx Woodard and Chris Torres, your professionalism has definitely earned you guys a return customer.

Update! Collin at the dealer has responded to my concerns and is investigating the matter so it never occurs again. Appreciate his attention.

Beware! I had change stolen out of my center console last visit! It was even hidden underneath and inside a drawer!

I came in with a defeated and negative attitude but they turned it around after doing everything they can to put me in a vehicle. Love those guys. Jermaine and John are the best.

Dylan always gets me what I need for both of my Honda s.

Tyler assisted me and it was a pleasant experience. Thank you.

This is the second car I have purchased at this dealership and I am always in awe of the professionalism of the staff and kindness of the GM. I come all the way from Austin just to purchase at this dealership. They never hound you when you arrive and always have your best interest at heart. I love everyone there! :)

We recently purchased a 2016 Honda Pilot from David McDavid of Frisco and it was one of the most pleasant car buying experiences I have ever had. They were extremely busy that night and we were assigned Carl Scott Jr. for our sales consultant. He was extremely knowledgeable about the car and all of its features. He took great care in listening to us to find out exactly what I was looking for. He was able to locate a car I was looking for and we ended up purchasing the car I test drove. They take great care of their inventory and the car was immaculate when it was brought to me. Overall, we had a fabulous experience!

After having a horrible and I mean horrible sales experience at Honda of McKinney, I headed over to David McDavid. I am so thankful that I did. My salesperson, Keith Burr, was awesome and so was the sales manager. John Brown. They were so polite and not condescending to me or my son at all. Keith went above and beyond, even introducing me to service personnel. It was a great experience and that is saying alot for car sales! Everyone there seemed to like actually being at work! I highly recommend this car dealership.

If i could give more stars I would! Ivan Mendoza was very patient, kind and sweet he helped us get 2 new cars and helped us get the best deal! He is very resourceful and very kind and I will keep buying from him!
Now we have bought all together 4 cars here at Honda Mc David at Frisco and I would not go any where else.
Service Dept: Devon is kind and helpful even with a simple car oil change he made the process easy and smooth

I have two cars from Davood Bayat and my experience on both occasions have been awesome!!! Absolutely trust the guy to give me the best deal and he hasn't disappointed me on both occasions.

I made an appointment and dropped my vehicle off on time. After picking up my car and drove home, I noticed scratches on my vehicle which were not there when I brought it in for the repair. I also noticed my tire pressure notice was on, yet I was told everything was checked and good. I was very disappointed..

Updated
It started out as a 1 star and upgraded it to a 5 star because of Mo Khalaf and Sydney. Mo called me and worked out the deal and I got the price I was promised. Sydney who was awesome took care of the paperwork and handover of the vehicle after finance took care of the contract signing.
I noticed a chip in the glass after Sydney walked us out and I informed Mo on Monday and he told me to call service and they will replace the glass for free.

Great Advisors,Great Techs, Overall honest easy transaction

Horrible, rude sales manager / associates. It s almost like they don t want your business. If you ever been car shopping and had a bad experience, I can almost guarantee that you ll have a bad experience here for sure. No one cares that you re there and they leave you for long period of times. Sales guy kept taking his calls on his cellphones while barely talking to us. Prices didn t match the tags or what sales guy talked about. All kinds of red flags. Would avoid and try lute Riley or maybe even another location.

This is my Third Honda purchase at David McDavid as of 5-15-16... I can say they work hard to make you happy and make you feel like Family.. Keith Burr and Kevin Young worked hard for me and I'm very pleased with my car.. If you're looking for a preowned used vehicle or even a new car David McDavid should be your first choice..

Thank you Mosaab and Chase for helping us out. We had the best buying experience ever.....

David McDavid Honda of Frisco has serviced my Civic for the last few years. They are always professional and proficient, providing excellent service... I must give a shout out to Derick in the Service Department, as he exceeded my expectations and represents his employer at Frisco, and Honda in general, to the highest degree. I will be requesting his services and expertise every time I need work done on my vehicle moving forward. David McDavid has gained a loyal customer today. Beautiful work Derick.

BEWARE scam company...Finance ripped off my wife. traded in my car that we owed 9k on. Trade in value is 13k. (4k difference...meaning we should have a 4k credit towards any car.) We had an instant offer at carmax for 13k. She traded in the car...instead of taking 4k off the car, they added 9k to it and told her since she still had 9k left on the trade in, that she would have to still finance that. Totally took advantage of a innocent consumer. BEWARE...just another shiesty car dealer. Check their reviews on yelp...they suck. Go somewhere else. I told all my neighbors and 2 of them already went somewhere else and had better experiences. I'm sure they will never reach out and fix this as they have no integrity from my experience.

I have been to David McDavid Honda for the past 4 years and each time has been excellent. I worked with Honda Advisor Sergio Guerra this time for my timing belt maintenance service and he provided superb service. He is honest, genuine, and dependable! He will go above and beyond to get your Honda needs done and he is easily reachable on his cell phone. Overall, I trust David McDavid Honda of Frisco for future Honda service needs and Honda maintenance. And I would highly recommend David McDavid Honda for any Honda owners. :-)