My experience here was pretty mixed, mostly negati...

My experience here was pretty mixed, mostly negative, but I could say that about most car dealerships.

Many of the people here are your common stereotypical sleaze and incompetence from car dealerships. Ray tried to sell me a used car we weren't remotely interested in (we told him we did not want that year multiple times), and kept emailing/calling us about it. Their price was about 4k over market, so I imagine he wanted that big profit margin and figured I was a good mark. Yeah bro, I'm sure a 2013 Fit for 17000 is a great deal, especially when I could drive about 2 miles down the road and buy a 2015 for 12000-13000. I told him I was looking for a new car, and he kept trying to push me into a used car anyway. A girl that was with us during a test drive was on her phone the entire time, and couldn't tell us the difference between and LX and Sport model.

When I started looking at new cars I talked to Sergei, whom I apparently knew more than about Hondas. He told me a 2017 had an updated visual, and it was 2015 when they changed it. He also didn't know that 2014 was the year that a Fit was not produced. He also kept trying to push me into a Fit when that wasn't the car I wanted.

They claimed to not negotiate on pricing more than a few hundred dollars, so I walked out, and then suddenly over the phone the price of the car dropped 1500+... I still get the feeling that I was ripped off by a few hundred dollars, because every time I talked to them about pricing the numbers changed.

After sealing the deal, the finance department then tried to tack on the Extended Warranty, and KEPT TALKING ABOUT IT FOR LITERALLY 30 MINUTES ON A FRIDAY NIGHT. I said no nearly a dozen times and they wouldn't continue the deal. Apparently you can just cancel it, so I went ahead with the deal just to get it over with.

I almost walked out at least twice. If not for Mark I would have bought somewhere else.