Central Ave. Chrysler Jeep Dodge

Central Ave. Chrysler Jeep Dodge Review

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C
3 years ago

Live no where near Central avenue Jeep, however An...

Live no where near Central avenue Jeep, however Antoneta made purchasing a vehicle from there worth my while. She's great at what she does, the process was smooth and everything was transparent. Highly recommend Antoneta for whoever is looking to buy a new car from them! Thank you Antoneta!

R
3 years ago

This place is AWESOME! I purchased my car here and...

This place is AWESOME! I purchased my car here and the process was flawless. I was in and out of the dealership in 2 hours. They really work with you and do everything they can to make sure you're happy with your purchase: from pricing, car variety, credit, monthly payments etc. Needless to say, I found my forever-dealership. Check them out, you won't be disappointed! Ask for Sebastian, he's AWESOME!

M
3 years ago

I had a great experience with Central Avenue Chrys...

I had a great experience with Central Avenue Chrysler Jeep in Yonkers. I was nearing the end of the lease on my Chevy Equinox and was excited to get into something new. Unfortunately, I did not care for the quotes and overall "pricing games" other Jeep dealers in Bay Ridge and New Jersey were offering. Jimmy from Central Avenue came highly recommended and I gave them a call. This dealership was a class act from the start. Jimmy and Larry got me into a Grand Cherokee and worked to get me the best price. Larry was in constant contact with me. I'm loving my new Jeep and couldn't be happier with the professionalism of the crew at Central.

C
3 years ago

I had a great experience with Central Ave Hyundai....

I had a great experience with Central Ave Hyundai. I ve got my car from Giorgio. He made my car buying experience quick and easy. I d recommend him to my friends and family. Thank you Central Ave Hyundai.

L
3 years ago

I recently leased a new Jeep Renegade and had the ...

I recently leased a new Jeep Renegade and had the pleasure of working with Felicia Liriano. I have to say that she made it an amazing experience. From the day I first went in and test drove, Felicia took the time to listen to what I was looking for as well as inform me of all of my options. The day I picked up the Jeep, Felicia already had the insurance information switched, and all of the paperwork was done. All I needed to do was sign. She then went above and beyond and stayed with me, explaining the features, demonstrating how to take off the roof, etc. She even stayed with me while I connected my phone. At no point did Felicia rush me. She always made me feel like a valued person-not just a customer. If anyone is looking for a Jeep or Dodge and goes to Central Avenue, see Felicia. You will not be sorry!

J
3 years ago

Just got my first Jeep from here. Great experienc...

Just got my first Jeep from here. Great experience and easy process. The sales person David was great to work with and straightforward. He took time and patience explaining the features of the vehicle and ensured I could contact him without hesitation for any questions/concerns.

M
3 years ago

I just bought me a Jeep Grand Cherokee. Mike the s...

I just bought me a Jeep Grand Cherokee. Mike the salesman helped me out and got me a good deal for my first time buying a car. I recommend for anyone looking to purchase a Jeep to come to this dealership and look for Mike. I feel like it was meant for us to meet because we have the same name. Thanks Mike.

T
3 years ago

Felicia was very helpful through this journey. She...

Felicia was very helpful through this journey. She was running back and forth, moving cars, getting paperwork checked and re-checked...clearly a very hard worker at this dealership. My husband and I had plenty of questions and she was very patient with us.

a
3 years ago

I decided to check out this dealership despite the...

I decided to check out this dealership despite the all the negative things I heard - I should ve listened. The showroom did not provide a welcoming environment - not to mention there were no cars in this showroom . I was looking to trade my car in for a Compass. The salesman was not very informative of the differences between the models and was not willing to negotiate on price. Because I would be rolling in negative equity, which I was okay with, he told me I would always have negative equity and at no point would I break even on what I owed vs. what the car is worth - which simply is not true. He came across as this is the price and if you don t want to pay it, oh well and didn t care if they got my business or not. The good news was that after this experience I went to the Jeep dealership in Croton, which was everything Central Ave Jeep wasn t, and bought my Compass.

J
3 years ago

Service Dept has great customer service. Car was h...

Service Dept has great customer service. Car was having problems and Marco had me drop of the car and in a rental the same day. Car was fixed quickly and all is well. Best service center for Jeep in NY

T
3 years ago

I could not have been happier with my experience h...

I could not have been happier with my experience here. As a first time buyer, they made something I always considered to be overwhelming, extremely easy and enjoyable. After a few short hours I was driving off the lot in my brand new Jeep Cherokee. I can't thank Jarred, Guy, and everyone else enough! All of your help, honesty, and welcoming natures were all greatly appreciated. Thank you a billion times, I can't wait to see you all in 3 years to get my next lease.

P
3 years ago

Nosh the Sales Manager was great; definitely need ...

Nosh the Sales Manager was great; definitely need some knowledgeable and direct Sales people (avoid Ernie). Thankfully Nosh took care of everything and gave me a great deal. Service practices could probably be better but will hold full judgement until I have my first service; but my car wasn't as clean as I had hoped for a new car.

K
3 years ago

I purchased a new Dodge Durango here 2 days ago. M...

I purchased a new Dodge Durango here 2 days ago. My sales rep, Antoneta, was a pleasure. Very personable and friendly. Nosh, the finance manager, streamlined the whole process. He was well informed and extremely helpful in getting the best deal possible. Between the two, I couldn't have asked for a better buying experience. I wouldn't think twice about referring them to anyone.

A
3 years ago

Klara Coku and Noshi Margilaj. These two helped me...

Klara Coku and Noshi Margilaj. These two helped me put together one of the best gifts for my pops. From start to finish, Klara got to the nitty gritty regarding specs and financials. I couldn't be happier with the purchase. My dad is still beyond ecstatic about his new 2019 Dodge Ram. Not only did he get a Ram but he got the V8 to go along with it. I'm looking forward to future purchases and sending both friends/ family your way. Thanks again!

D
3 years ago

Rich, the salesman that greeted me at the door stu...

Rich, the salesman that greeted me at the door stuck with throughout the whole process of finding me the best deal according to my budget. I got a great deal on a lease, it took a lot of work but the staff showed great patience and diligence and I drove off the lot with a great car.

D
3 years ago

Had the pleasure of having Anthony as my salesman ...

Had the pleasure of having Anthony as my salesman and I was not disappointed. Even though it was Presidents Day and it was busy, he was always checking in on us and made sure the car we decided on was the perfect fit for us. Great experience and would recommend to anyone.

M
3 years ago

The BEST!! first car experience I encountered Larr...

The BEST!! first car experience I encountered Larry is the freaking BEST go see him and him only not only was he nice he gave a no bs approach and was super nice and gave me desls which no other salesman did. .I highly recommend this place and go see Larry you won't be disappointed I love my new challenger

A
3 years ago

This is my second time purchasing a Jeep from Cent...

This is my second time purchasing a Jeep from Central Ave and each time is better than the last. Jared and Anthony helped me pick the perfect car for me, walked me through the entire process step by step, and worked within my budget to allow me to get the car I wanted. They had my car (a 2019 Wrangler) ready 2 days after I started the process, and made the return for my last lease super super easy. If you are looking to purchase or lease a Jeep, Dodge, Ram, or Chrysler do not hesitate or look elsewhere. Come to Central Ave and you will not regret it. Thank you to you both for making this process simple and painless!!

B
3 years ago

I bought my Jeep Grand Cherokee here about 2 weeks...

I bought my Jeep Grand Cherokee here about 2 weeks ago and I must say the process was a wonderful experience here . Everyone was very friendly and I got to leave with my car that day. if you want a pleasant car buying experience look no further. Ask for mo he was awesome .

A
3 years ago

Top notch experience at Central Ave Chrysler Jeep....

Top notch experience at Central Ave Chrysler Jeep. Wonderful staff- from the sweet receptionist, to the salesmen and finance staff. I'd had a long month without a car due to not so perfect credit. Just when I was losing hope, Bianca made it possible. We had constant communication via phone and email. The wait time for the model I desired was 2-3 weeks. Bianca was able to get it for me in a matter of few days. Once I made the decision, the process was quick and easy. Not having to sit in the showroom for extended periods of time. Thank you for the positive leasing experience and we look foward to telling our friends and family about how great Central Ave Chrysler Jeep was to us. Keep up the good work!
I almost forgot to mention that so far, I love my new 2015 Jeep Grand Cherokee Altitude. :)

M
3 years ago

Picked up my Jeep on Saturday.. Working With John ...

Picked up my Jeep on Saturday.. Working With John Rosabella was great, he actually came in on a Saturday his day off to complete the deal.
I would have to say working with him was fantastic, He also called me on on the SUNDAY to make sure everything was ok. Hats off to Central Ave jeep.

C
3 years ago

Rich Reid was a great help to my mother and I. He ...

Rich Reid was a great help to my mother and I. He was very honest and not sale hungry. I can always tell when a salesman is genuine, and I can tell when he/she is just trying to take my money. Thank you, Rich, for dealing with my mother and I. I know we were a handful and you even came in on your off day to help us out. WONDERFUL customer service! We will be reccomending you to friends and family in the near future.

G
3 years ago

I had an amazing experience at Jeep. I worked wit...

I had an amazing experience at Jeep. I worked with Larry and he was great! He was very professional and totally hooked me up with everything that I wanted...and more! I would recommend him to anyone!!!

I love my new car!

R
3 years ago

this is my second time returning to lease a new ve...

this is my second time returning to lease a new vehicle and my experience was nothing short from amazing. Between Nosh and his brother, they make the shopping for a new car experience so easy. i literally had to do nothing at all, they do not try to over sell anything. I told them my budget and the type of car i wanted and they made it work to perfection. I have had many experiences with car dealers and they usually are not pleasant, but i will keep coming back as long as Nosh is around. they make the car buying experience so comfortable and easy. if you are wondering they got me into a 2019 dodge durango in the color i wanted with the features i wanted. Thank you so much Nosh and A.

S
3 years ago

Excellent customer service from sales to managemen...

Excellent customer service from sales to management! Antoneta helped us tremendously and was great! She was knowledgeable and professional. She was quick, thorough, and to the point when it came time to get all the paper work together for our new Pacifica. I would definitely recommend her and Central Ave Chrysler Jeep Dodge Ram to anyone looking for a car and a great customer service experience, and have done so already to my family and friends!

M
3 years ago

Got my 2017 Jeep Wrangler from Central Avenue Chry...

Got my 2017 Jeep Wrangler from Central Avenue Chrysler Jeep Dodge Ram (this month makes 2 years!!) and have had nothing but exceptional service since then. Their team is very friendly and always helpful. If your in the market for a Wrangler, Cherokee or any other vehicle under the brands they offer- I highly recommend this dealership

w
3 years ago

My husband and I recently purchased this Dodge Cha...

My husband and I recently purchased this Dodge Challenger at Central Avenue Chrysler in Yonkers, NY. The customer service at this place is astonishing!!! We were assisted by Sales person Antonietta, what a sweet heart she is!! Her personable work ethics made the entire experience a pleasant one. Thank you Antonietta!! Our process was finalized by Neil Matos and Nosh. These gentlemen are funny with vibrant personalities and welcoming of their customers. Neil thank you for doing everything possible to make this deal possible and at the best price offer!! Nosh thank you for helping seal the deal!!! You are all amazing individuals!!! I recommend Central Avenue Chrysler all the way!!! Thank you all for the wonderful experience!!! We love our car!!!!

T
3 years ago

If your shopping for a car, this is hands down the...

If your shopping for a car, this is hands down the place to go! The knowledgeable staff goes out of their way to make sure all your questions are answered. Antoneta couldn't of made this experience more pleasant!
Everyone is friendly, and the service is top notch!

D
3 years ago

I went to 3 different dealerships before buying my...

I went to 3 different dealerships before buying my 2012 Liberty from Central Avenue. They had the best price and selection and found exactly what I was looking for. My salesman Manny answered every question we threw at him and was a pleasure to deal with throughout the whole process.

s
3 years ago

I work at a shop in Texas and was looking for a pa...

I work at a shop in Texas and was looking for a part to repair a vehicle in the shop. The part was only available at Central Ave CJDR. In the end I did not purchase the part because my customer postponed the repair.
I spoke with James in the parts department when I called for availability. He was very professional, kind and courteous. I'm sort of sad I didn't need the part after all. I appreciate the good customer service.

V
3 years ago

I would like to give this place a 4 star review. C...

I would like to give this place a 4 star review. Customer service experience was great, from the moment when I stepped into the dealership they attended me right away. Even though they couldn t suite my needs same day (Saturday)they made it their business to make sure by Monday evening I walked out of there with a vehicle that I fell in love with. They were very patient with me and made sure to fulfill my every needs for my new vehicle. I left happy and satisfied for the service provided!!! Would definitely recommend this place!! -Vanessa B.

S
3 years ago

For those of you thinking about leasing a car and...

For those of you thinking about leasing a car and have gone to several different places and been online for countless hours trying to find the best deal, STOP!! Start here first you won't regret it. I spoke to Lauri from the internet sales team and was put in touch with Klara from the sales dept. She was nothing but courteous and super helpful and really made me and my family feel really comfortable. From there I went and met with Nosh from the finance dept. and the guy was pretty much aces across the board. I must of asked him a hundred questions and had him explain it to me 3 or 4 times over until I got it. Bottom line they took the time out to answer all of my questions I had and got me a great deal on my vehicle. If you're thinking about leasing or buying from them start by asking for any one of them to help make things easier on your purchase. I mean it!!

R
3 years ago

Joe carini was fantastic. He went above and beyond...

Joe carini was fantastic. He went above and beyond to take care of us with no pressure and even delivered the car to our house. We felt like we had a friend...very unlike many of the other experiences we had at dealerships.
Overall Joe and his team delivered great service and gave me the best deal. I highly recommend him and this dealership.

B
3 years ago

This was my first time buying a car and it was an ...

This was my first time buying a car and it was an exceptional experience. Our salesman was Antonio and he could have not been anymore helpful. He was sincere and helped us out through every step of the process. I could tell he really wanted my family to leave in a good car and he did everything possible to make that happen. He was very patient and answered any question I had. If you're looking for a car, Antonio is your guy.

H
3 years ago

BEWARE:

BEWARE:

The people I had to deal with here are all nothing but GLIB. Here is why:

---- We made the deal and I made a big chunk of down payment in full (how stupid I am) on the day of the deal, but the different finance managers kept increasing monthly payment until the last moment during the next 10 days. Dave, the finance manager, changed the deal on the day I went to pick up the car with my family just to get every penny in my pocket without even knowing what car I made the deal to lease before him. He thought that this was the first time I was leasing a car and his explanations for "little for that little for this" fees were ridiculous. He behaved me like I am a cow to milk. I was so tired and fed up with all the headache( explanations, non-sense numbers etc.) and delays, I just accepted saying "whatever" even knowing that what he was doing was completely unfair and unethical. A BIG MISTAKE.
----Just because of the fact that my monthly payment would be higher, I did not get the package with the features I wanted, but at the end, I was compelled to paying the higher price anyway without getting the features I wanted for the car.
----Took more than a week to get the car even though I was promised to get it the next day,
----Got a dirty-driven new car,
----"The system is down,"
"the manager is not here,"
"I am not the boss just a sales person,"
"they are just salespeople. They don't know anything. I am the one who takes care of everything",
"we don't make a living off one car"
"there are other customers we tend to get",
"I will check and let you know" ,(which they never do) are some of the nice excuses and insults you can hear during the process.
---- Even though it is too early, I am afraid of the treatment that I will get when I return this car. I wonder what other fees and silly bills I will have to be dealing with. I am sure Dave will have some kindergarten-level excuses and explanations for the bills or over charges.

If you are on the market for a car, try another place. I will NOT be returning. They might get me for now, but they lost a potential long-term customer. Well, I do not even think they care anyway!

The other comments here do not reflect how they do business. Again,

BEWARE.

J
3 years ago

Nosh (finance manager) and Klara (sales person) we...

Nosh (finance manager) and Klara (sales person) were angels sent from heaven,They were so amazing, they helped in every way possible so that I can drive the same day, freaking beautiful people, words cannot Express how I feel about them, and what they did for me, I can now get ready to see my daughter for father's day, I am forever grateful, and I believe anyone and everyone looking to buy a new car should go Central Ave Chrysler Jeep, and ask for those two incredible souls. THANK YOU GUYS, YOU'RE ALL AMAZING! I will return for another vehicle. Love you all.

H
3 years ago

Walked in & drove out in a few hours. Quick w pape...

Walked in & drove out in a few hours. Quick w paperwork a makes time go swiftly Mr Leif Johansson helped me and my hubby out.
I can't stress enough what a pleasure it was to buy a vehicle from your establishment.

Go and see the crew & Leif Johansson for your Jeep needs...
Love ya !
G&G

W
3 years ago

I decided to check this place out because of the r...

I decided to check this place out because of the reviews and I was not disappointed...As soon as I saw my dream Jeep,Anthony(Anthon)stepped to me and made it happen,just that quick...Anthony and Nosh,are the Real deal...Look No further,you will Not be disappointed...TRUE STORY...Thanks again Fellows

J
3 years ago

Excellent service from start to finish. Klara was...

Excellent service from start to finish. Klara was my sales associate - she was courteous, professional and incredibly helpful. Management was top notch. Car is also phenomenal! Best car buying experience I have had.

J
3 years ago

Just wanted to write a quick review about the Serv...

Just wanted to write a quick review about the Service Department at Central Ave. They are a great team of professionals who are informative and knowledgeable.They installed a leveling kit on my ram and it came out great. They were able to do this in a very timely manner unlike other dealerships.

R
3 years ago

I had a great experience leasing my new Jeep Wrang...

I had a great experience leasing my new Jeep Wrangler from Central Ave Jeep. This is the third car I have bought/leased with the dealership and have always had wonderful service. Roz and Jimmy gave me a great deal and even called and emailed after to make sure I was happy. I would highly recommend this dealership, thank you!

P
3 years ago

This is the history of a brutal staff..... Neal Ma...

This is the history of a brutal staff..... Neal Matos finance director Edward Pinero finance manager
These gentlemen represent central avenue Chrysler,Jeep,Dodge Ram . Luxor Livery sales L.L.S
Guillermo Rodriguez sales specialist,Moe bah finance manager sale cars for drivers TLC in New York.Luxor Livery sales they do not get many of the loans they turn to the central avenue Chrysler,Jeep,doge ram for the finance for the cars looks for personal loans lie to banks under false applications. For example present address line 1362 grand concourse Bronx NY 10456 . Current employment title manager employment status full time employment type professional current employment FCE current employer phone N 9733432805 time at current job 5years gross income 144,000.00 . Income received yearly monthly rent 500 all this documentation is false .Home address used of vendor of cars sale who at Luxor.to receive the bills of cars they sell .never was full time manager of any company.the phone N 973 343 2805 is from owners of Luxor Livery sales who as calls from the bank to say that person work at company FCE the income and rent are a lie to.all this applications fill it behind the buyer s back.

T
3 years ago

I want to thank Klara at Central Ave Jeep for putt...

I want to thank Klara at Central Ave Jeep for putting me in my dream Wrangler. The process was easy and painless. The whole crew could not have been any more professional and helpful. I would recommend seeing Klara for any of your Jeep, Dodge or Chrysler needs. Thanks again Klara I'm a very happy customer!!! Tracey DeMasi.

j
3 years ago

Let me just start my review with ... this is the b...

Let me just start my review with ... this is the best jeep dealership ever!! I came into Central Ave Jeep looking to get out of my current lease into something new. Let me explain my current situation a little, I m currently unemployed and over my mileage with still 12 months left to my lease (crazy situation, I know). I was seen/helped by John R and OMG when I tell you he went above and beyond along with the Finance Manager Neal, they sure did. Due to me being unemployed, it wasn t possible for me to get into a new lease, so both John and Neal recommended that I just buy out my lease and finance my current vehicle. Which I m not too mad about because it s a 2019 Grand Cherokee Limited-X. They got me an amazing deal with a super reasonable interest rate. Long story short, they re amazing and really really did everything to help me. I definitely recommend anyone who is looking to get a Jeep, dodge, and Crysler to come here and come see John and Neal. They will forever have my business!!!

L
3 years ago

We are very loyal Honda customers and were very su...

We are very loyal Honda customers and were very surprised when Larry was able to convert my husband into a Jeep man!
The service was excellent...Larry was willing to work with us for the best price and the best car option for us.
We love our new Jeep!! :)
Thanks Larry for all your help and for not being a nudgy leachy salesman :)

C
3 years ago

These guys are awesome!!!!! I was so very lucky to...

These guys are awesome!!!!! I was so very lucky to meet Anthon, which did everything he could to make sure I was getting exactly what I wanted regarding my new Jeep. He was professional, kind, and super helpful throughout the process of choosing the car I fell in love with. As this was my first time leasing out a vehicle, Anthon made sure it was as stress free and easy as can be. No pressure at alllll!!!! Nosh, a blessing to the finance team, did a phenomenal job at getting me a steal deal! I couldn't have asked for a better experience; Central Ave is super lucky to have these two on their team! Highly recommend, and will most definitely return :)

C
3 years ago

Highly recommend Central Avenue Chrysler/Jeep, and...

Highly recommend Central Avenue Chrysler/Jeep, and our salesman Nosh Margilaj. We purchased a Jeep Grand Cherokee Overland, and the entire process was easy and painless. The dealership and Nosh delivered on everything they promised. Everyone was professional and responsive. They were even able to get me a better loan rate than discussed!

S
3 years ago

I wanted to thank the team at Central Ave for an a...

I wanted to thank the team at Central Ave for an amazing Jeep Grand Cherokee and for providing first class service. From the moment I walked in Jim and Michael answered every question and made the entire process as smooth as possible. Nosh in financing explained everything I needed to know and helped make the experience more welcoming. Thanks again to Jonathan and the entire team.

N
3 years ago

A Happy Memorial Day Weekend it was. I was able to...

A Happy Memorial Day Weekend it was. I was able to reconnect with my salesman Joe Carino who sold me my dodge ram pick up at White Plains Dodge over 7 years ago. I went back to White Plains Dodge and TRIED to make a deal on President's Day Weekend with no success due to the dishonesty and shady practice of the dealership.Example - I wanted to trade my dodge ram for a new vehicle and they would not disclose the amount of my trade they would only give me the amount of what my monthly payment would be on the new car. Are they crazy - who does that? We went to Central Avenue Jeep Dodge and found Joe was working there - and we bought a 2014 Jeep Grand Cherokee. He is the most outstanding salesman I've ever dealt with. We went in on friday and picked up our new vehicle on saturday. He gave us a deal we could not refuse and we are very satisfied customers and recommend everyone and anyone who needs a new car to go see JOE CARINO at Central Avenue Chrylser Jeep Dodge. There honest, helpful and a very repitable dealership. Thanks Joe your the best!!

J
3 years ago

Signed a lease for a decent deal until after it wa...

Signed a lease for a decent deal until after it was signed. All of sudden there were other charges. Manny the salesmen is a sneak. They'll do anything to sell you a car and hide charges they are well aware about.

M
3 years ago

I was there on the Saturday of Columbus day weeken...

I was there on the Saturday of Columbus day weekend ready to buy & if they called me today & offered me the car for free I'd never go back based on poor customer service alone.

1st, I walked in & not a single car in the showroom. Just tables & chairs like a cafeteria. I didn't even know if I was in the right place because the giant insurance signs caught my eye rather than any of the car signs. A manager took notice to the bewildered look on my face, dropped what he was doing & came out of his office to greet me. He was a complete gentleman & the only good thing that I can say about this place.

He brought me over to one of his salesmen who seemed nice & was attentive until that manager walked away. Once that happened the salesman said that he was in the middle of something & needed a minute. He offered me a drink first & then excused himself.

After about 10-15min, I was getting impatient & approached him to ask where I can look at cars while I wait. He pointed me to the back row of the lot where every car was filthy & locked. I could've done this at a mall parking lot. So after walking around aimlessly for about another 10min I walked back in & waited some more.

Finally I approached him again & said that I was short on time. He was very apologetic & offered to put me with another salesman. I watched him walk over to 2 salesmen that were just leaning on the wall talking but they both refused. I couldn't believe it, I've never seen less enthusiastic salesmen in my life. He was even embarrassed by their refusal & apologized up & down. I was ready to walk out but he asked me to please wait one more moment while he found someone & the very next guy he asked did agree to help me. He then made the introduction, apologized again & excused himself.

I explained to Roberto what I was looking for & he took me back out to the lot where we peered into dirty windows with no keys. Again, I could've done this at a random parking lot, I went to a dealership for a different experience. He barely spoke & appeared to care less. So after some awkward silence, I asked him to get some keys.

I took 2 cars for a test drive. A Grand Cherokee & a Dodge Durango GT. Both were 2017 leftovers which I was fine with. I really liked the Durango but it had almost no options on it & I liked one of the Cherokees that was loaded with some after market stuff but I felt that the prices were high in comparison to other dealerships that I've been to. I expressed this & he didn't attempt to negotiate. He just said "maybe my manager can do better" but never bothered to find out. So I told him that I had to sleep on it & I'd be in touch.

He called me on Monday at 2pm to ask my intentions & I told him that I was still undecided because the prices were high & I was heading out to some other dealerships to compare. He told me that he could talk to his manager to see what he can do. I then told him that if he got me a better price, I'd be there within the hour with a check. He responded "don't go anywhere, I'll talk to my manager right now & call you right back". So I sat & waited.

At 3:30 my phone rings & it's the dealership. I was excited but it wasn't him. It was a courtesy call to ask about my experience on Saturday. I explained to the lady that I wasn't happy at all but I was waiting for Roberto to call me back with a price & if I got it, it would determine my level of satisfaction. I also explained that I had things to do & was already waiting an hour & a half for this call. She said that she will tell him to call me back right away. So I waited some more.

At 6pm I called Roberto. It rings once & goes to voicemail. I leave a message explaining that my whole day was shot & I'm still waiting on him. Two weeks later he still hasn't called me back.

Final result is that yesterday I picked up my 2018 FULLY LOADED Durango GT from another dealership one town over in White Plains for a cheaper price than the stripped 2017 that they still have in the lot, still unwashed.

B
3 years ago

Very dishonest. An entire day was wasted waiting f...

Very dishonest. An entire day was wasted waiting for what they guarantee, but at the end its another story. CAUTION!!!!!!! They hate discussing prices until after they are able to rope you in. CAUTION!!!!!!!!!!

M
3 years ago

I had a very friendly experience i had the privile...

I had a very friendly experience i had the privilege of working with Sebastian a Johan which worked with me every step of the way . I got the car I wanted and paying the monthly payment I wanted . They explained everything to me and was very friendly the whole time.. definitely would come back for my next car and tell all my friends about this awesome experience .

J
3 years ago

This was my second time leasing a vehicle, my firs...

This was my second time leasing a vehicle, my first at Central Avenue Chrysler/Jeep and I have to say it was a great experience. Larry Memoli provided me with superb customer service and direction. He gave me excellent feedback on the vehicles I looked at, he had remarkable knowledge of the cars and was extremely patient. The entire team earned my trust and as a result they have a new customer, job well done!

A
3 years ago

Coming from Long Island we dealt with Antoneta ove...

Coming from Long Island we dealt with Antoneta over the phone which was a pleasure. She was quick to respond, made herself available on her off days and not pushy at all. One of the easiest car leasing experiences I ve had so far.

w
3 years ago

This dealership is great. Antonetta was my sales r...

This dealership is great. Antonetta was my sales rep and did an extraordinary job listening to what I was interested in purchasing and getting the exact truck ...... Down to the exterior and interior colors. These folks make it happen. I will definitely visit them again when I am ready to make another purchase.

S
3 years ago

Great experience, highly recommend this place. Wen...

Great experience, highly recommend this place. Went in, picked the right car, did the deal, and out. Best customer service. Thanks to Steve for getting the job done. Make sure to ask for Steve, he ll get everything done for you!!

E
3 years ago

I m a Jeep lover so I made a purchase here twice. ...

I m a Jeep lover so I made a purchase here twice. One for me and one for my sister. Clara helped me with both deals and really made both experiences great! Clara was very attentive, informative and friendly. She def was honest about prices and options. I didn t get that cars salesman feeling from her, which I loved. I recommend the location but mostly, I recommend having Clara help you out. She makes herself available and gets the job done!

B
3 years ago

Hands down the best experience I have ever had at ...

Hands down the best experience I have ever had at a car s dealership. Klara, the sales person that assisted us, was very helpful in finding us the specific car with each accommodation that we were interested in. Nosh, the finance manager that assisted us, got us to a monthly payment amount that was in our range. Very nice dealership with an amazing staff!!

J
3 years ago

Our salesman, John R, provided us with great servi...

Our salesman, John R, provided us with great service. He brought a vehicle from a central location so that we could test drive the exact car we wanted. He supported us well through the process. During the holiday season, the dealership worked well with us to complete the entire sales process, including trade-in, in one day.

Both staff and customers did not wear masks indoors at all times. This was concerning. I almost reduced the rating, however the dealership treated us well. We recommend this location improves both staff and customer adherence to Covid safety protocols. I was admittedly uncomfortable at times.

W
3 years ago

Working with Dave Fisher and the experience I had ...

Working with Dave Fisher and the experience I had was exceptional. I will consider future purchases with Central Avenue Jeep and strongly recommend Dave Fisher to all your financial needs.

Thank You
Dave Fisher

S
3 years ago

My first time experience at Central Ave Chrysler D...

My first time experience at Central Ave Chrysler Dodge was a very satisfactory and pleasant one . As a first time car buyer I had come in with some idea of exactly what I was looking for . I had been searching for a car for a few years but was never successful . The process of finding the perfect vehicle for me was made very smooth and accessible by my salesman Sebastian Lopez who was very patient , professional and most of all very knowledgeable about the inventory and background behind each and every vehicle . He had an answer to everyone of my questions . Sebastian Lopez is highly qualified in the car sales world because he has great customer service skills . Like I said I ve been car shopping for a few years and every dealership and sales person are different . And I have to honestly say that I ve never received this kind of customer satisfaction . Sebastian was very dedicated to finding me the perfect car that met each of my preferences . I walked out of this dealership with exactly what I was looking for and in my price range . Which was a BMW 5 series twin turbo . The paperwork process was done in a timely manner . I worked with Eddie Pinero in Finance, he reviewed each and every detail of my contract with me to make sure I was getting a good deal with my car . He too was very professional and made me feel very secure and satisfied with my purchase . In a matter of time my car was washed , had new license plates and the keys were in my hand . I highly recommended Central Ave Chrysler Doge dealership to anyone looking for the right vehicle and a supportive team who are looking to satisfy your needs and wants .

f
3 years ago

I just leased a 2015 Jeep Wrangler Unlimited Sahar...

I just leased a 2015 Jeep Wrangler Unlimited Sahara and LOVE IT. However, the quality of the car is not the intent of this review- the quality service Central Avenue Chrysler Jeep Dodge and Ram provided is. Please speak with Bianca if you are in need of assistance as she helped me a great deal throughout my process. She is extremely knowledgeable with the Jeep Wrangler. All the sales managers I spoke with were extremely personable and effective at their job. If you are in search of a new vehicle check out this dealership- it will be worth your time.

E
3 years ago

Good morning,

Good morning,
My experience here was exceptional,being that this was my first time car shopping. Klara C. was extremely helpful and patient. She was knowledgeable and made sure I was comfortable with my car. She made the entire process go by smoothly and quickly. I will definitely recommend that all my friends and family shop here.
Thank you Nosh and staff for all your help, but especially thank you Klara for helping me pick my dream car!!

C
3 years ago

The best guy selling cars . Thank you for all you ...

The best guy selling cars . Thank you for all you help. Mohamad h. Abuteen . When you stop by at the dealer ship ask for Mohamad . He will help you and work on a low monthly payment . Highly recommended. .

V
3 years ago

Orlando was a great salesman. We did a lot of quic...

Orlando was a great salesman. We did a lot of quick texting which really helped move things along, and after I beat him up a bit, Jimmy was there to settle us on a deal that I really didn t think was possible and I still don t believe it. This is my second Wrangler and I couldn t be happier with this dealership.

s
3 years ago

I leased a 2014 jeep limited from this dealer . Re...

I leased a 2014 jeep limited from this dealer . Recently i took my jeep for service because the engine light came on . Great service and excellent service . The person that helped me was great , he even called a car service for me so i can return back to Manhattan . I did not have to pay for the service because it was under warranty .What bothered me was that they charged me 43 dollars for an oil change . When i leased my jeep i paid what ever price they gave me , $450 a month and i did not negotiate the price . At that time i was given 4 oil change for free which i was told that it expired . No big deal at all but small things like this bother me and i will not lease a jeep again from this place . Sorry .

M
3 years ago

GREAT customer service. Thank you Orlando and Dave...

GREAT customer service. Thank you Orlando and Dave for giving us the best prices and making it possible to get a beautiful car. It was such an easy process with them. I recommend this dealership to everyone.

J
3 years ago

I am very happy with the service I received,from m...

I am very happy with the service I received,from my sales rep Nosh and Neil from finance who have done a remarkable job in satisfying my needs in helping me getting a vehicle that I was pleased with. Will do business with again. A+++++++++++++

S
3 years ago

I went in there with no clue about anything, thank...

I went in there with no clue about anything, thanks to Rich snd ED not only did i get a car, my girlfriend also got a new car. RICH was excellent with educating me and not being a sales person but a family member wanting yhe best for you kind of thing, so did ED great staff, made us feel very comfortable and really explained everything and were very understanding, thank you so much to Rich and Eddie.

C
3 years ago

I came to the dealership with a negative attitude ...

I came to the dealership with a negative attitude and thought, that I basically won t be able to sell my car or traded in. The people at this dealership are amazing, the sense of family that they were sold upon their customers as well as the energy and positivity that they share with each other while conducting Business is truly amazing. They were able to take my old beaten down 2010 Ford Escape and I left with my dream car, Jeep Wrangler in fantastic condition. Ms. Laurie helped me set up the interview and Mr. Noah, as well as, Mr. John were extremely helpful and caring during my process.

Hi spoke highly of this dealership to many of my friends and family. They are give you information directly and don t beat around the bush like other dealerships. When you walk through the door, you are considered family.

J
3 years ago

Great sales department. Horrible service departmen...

Great sales department. Horrible service department. Creepy little guy that stares at you as he sweeps. They give you a ticket once they take your car and tell you to wait in the waiting area. No one tells you to give the ticket in at the desk. When you realize you haven t been called, the service people tell you, sorry we re closed now ! They done this to me twice! I simply stopped going there. I use Riverdale jeep now for all my service needs. Horrible customer service. It s a shame because I loved the professionalism of the sales department. I wanted to keep central avenue as a one stop shop for all my vehicle needs but with the shenanigans of their service department, I just can t.

F
3 years ago

Richard Reid, was great! Helped me in every way po...

Richard Reid, was great! Helped me in every way possible. Definitely will be coming back when it s time for a new vehicle. Highly recommend to see him when interested on buying a new car !!

K
3 years ago

This is the best car dealership in the world they ...

This is the best car dealership in the world they are friendly and care about your needs. They provide great customer service and etc. When my car was in the shop I was giving a loaner car until my car was fixed and ready.

P
3 years ago

worst experience ever! incompetence doesn't begin ...

worst experience ever! incompetence doesn't begin to describe my experience with Marco/Supervisor/et all! came in for a simple tire/rim replacement, and two days later i've still not received one call back from them. They had the audacity to tell me to come pick up my old rim because my insurance company want too many pictures!!!

Just a warning to any potential customers...go elsewhere if at all possible!!

J
3 years ago

I bought a car at Central ave and was blown away b...

I bought a car at Central ave and was blown away by the service and expediency of the whole process. There was no overly slick sales pressure . Neal walked us through the whole process getting me a very favorable rate and I will Definetly be coming back to buy my future cars with them .

About Central Ave. Chrysler Jeep Dodge

Central Ave. Chrysler Jeep Dodge is a renowned dealership that specializes in selling new and certified pre-owned vehicles from the Chrysler, Jeep, Dodge, and Ram brands. Located in Westchester County, New York, this dealership has been serving customers from Manhattan and the Bronx for many years.

At Central Ave. Chrysler Jeep Dodge, customers can expect to find a wide range of vehicles to choose from. Whether you're looking for a sleek sedan like the Chrysler 300 or a rugged SUV like the Jeep Wrangler, this dealership has got you covered. They also offer powerful pickup trucks like the Ram 1500 and versatile minivans like the Dodge Grand Caravan.

One of the things that sets Central Ave. Chrysler Jeep Dodge apart from other dealerships is their commitment to customer satisfaction. Their team of knowledgeable sales professionals is always ready to assist customers with any questions they may have about their inventory or financing options.

In addition to selling new and certified pre-owned vehicles, Central Ave. Chrysler Jeep Dodge also offers top-notch service and maintenance for all makes and models of cars. Their state-of-the-art service center is staffed by highly trained technicians who use only genuine OEM parts when repairing your vehicle.

If you're in need of financing for your next vehicle purchase, Central Ave. Chrysler Jeep Dodge has got you covered there as well. They work with a variety of lenders to help customers secure affordable auto loans regardless of their credit history.

Overall, if you're looking for a reliable dealership that offers high-quality vehicles at competitive prices along with exceptional customer service and support throughout your ownership experience then look no further than Central Ave.Chrysler Jeep Dodge!

Central Ave. Chrysler Jeep Dodge

Central Ave. Chrysler Jeep Dodge

4.6