My Jeep lease expired in about 2 months so it was time to start looking for something new. I loved my Jeep, but I needed something larger. I decided on the Dodge Durango. Klara helped me with all of my questions and any concerns I had. She and Nosh made this experience so wonderful for me. I have two little babies so car shopping usually isn t fun, however, this experience was. Klara and Nosh got me into a great vehicle for a great price and it was painless. Great duo! Thanks for all your help, guys!
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DO NOT PURCHASE THERE, EVER! If I could give less than one star I would. These people are crooks to the core! They bait and switch. The bank they use (Chrysler Capital) for thier loans charges intrest rates so high that they fall under the NY civil usury statute (16%) and come extremely close to criminal usury (25%). My loan came out to 21% compounded daily. As with so many other individuals who they see as "easy vicitms" (I was a young single mother with below average credit) they smelled blood and exploited me for as much as possible. While such duplicitous practices are supposedly prohibited by law, this establishment weasels out of compliance with these usury statutes through the predatory use of fine print and empty promises. Almost 2 years after my dealings with them, I haven't missed a single payment and I'm still paying interest. I have not even began to pay my $6,000 premium. BEWARE OF THEIR UPSALE TACTICS! They had me sign 2 contracts with two different amounts and submitted the higher one when the understanding was they would submit the lower one.
I've gone to central ave. Chrysler 2x .......... nothing but high praise for this company. Service was very helpful (Alex) and very professional. The work done on my 2008 dodge charger was fantastic (perfect). I had purchased my car at another dealership (in the bronx) and everyone warned me not to deal with the Bronx dealerships service. Thanks for putting me on to a professional and great ran business!
Central Avenue Chrysler Jeep Dodge in Yonkers, NY, in a word, AWESOME! The car I wanted was a 2013 Dodge Journey R/T which they did not have on the lot, but they assured me that they would get it. The vehicle they got was almost perfect except it was missing a DVD player. No problem! They installed one that looks beautiful and larger than the one in the brochure - with a video game DVD, game controller and remote control to boot! My sales person Alejandro S. was great. His knowledge of the vehicle was very helpful. He and the sales manager Andrew worked out a deal that saved me thousands on the sale and interest. I recommend Central Ave. Chrysler Jeep Dodge to anyone in search of an American automobile.
Both salespersons Antoneta and Richard helped me locate my new leased 2017 Jeep Renegade Altitude. I went to Central Avenue Chrysler Jeep with 3 requirements: white, 6-speed manual transmission, with a retractable sky roof. They didn't have this particular car on their lot so they, along with Nosh the manager, worked tirelessly to find it at another dealership for me. They were all very personable and worked to get me the best deal they could. I would highly recommend this friendly dealership to anyone looking to buy or lease a vehicle. I absolutely love my car! It was definitely worth the wait!
Awesome experience! Klara was very knowledgeable and diligent, she was considerate of our time. All our concerns was answered and we drove off with our dream car that same day. Thanks again to Klara and Noah the manager who assisted in the closing and made sure all details we were made aware of. Definitely will refer anyone looking for a vehicle to go see Klara!
I had a malfunction with my jeep. I took it to Eastchester Jeep to get it serviced. They were very rude and didn't return calls, and I was nothing but polite with them. My problem occurred again with my jeep and this time I took it here to the service department at Central Ave Jeep. My service advisor was Marco and he called me multiple times to verify the problem I had and was on top of it all. Felt good to be treated well. *** DONT GO TO EASTCHESTER JEEP
My wife and I enjoyed working with Mike. He helped us pick out a great car and worked with us to get the best deal possible. Even after the sale, he has helped us with parts and service questions.
Meet all my exceptions. Made an appointment meet Felix the sales manager who then introduced me to my new sales guy Steve. I was very impressed with who they handled everything. Not only was I happy with the price I felt safe because everyone was being responsible with COVID.(social distancing which is hard there I saw everyone making an effort)
They were super easy to deal with, extremely knowledgeable and very genuine.
They cut right through all the BS!
I went car shopping all weekend with my wife and the difference in salesmanship was outstanding at Jeep Central Ave. Nosh and Klara addressed our needs and budget parameters efficiently. It was a really great experience and we love our new Jeep. Would highly recommend.
Michelle, Niel and Sebastian are on point! Within a day I had my car deliver to my job! Im very happy on how I was treated and they look at every situation to find a way to help you! I will definitely send anyone i know to them! Thank you for everything!
Manny was the best sales person on the floor! My family is the proud owner of 2 jeeps, all thanks to Manny. He's all about his customers. Jeep on Central Ave is the way to go. Make sure you ask for Manny.
Alejandro thank you for all the help and your professionalism , it s been a pleasure!! Great experience at Central Avenue Chrysler. Alejandro and Jimmy gave us a great deal looking forward to drinking my new Durango. We will see you in 3 years for the 2021!!
I worked with Walter in leasing my Jeep and he was not your typical 'sales guy' -down to earth, told it to you straight and was not pushy which made me experience go very smoothly-I highly recommend working with him!!
Beware of this dealer. I purchased my vehicle from them 3 months ago and to date I still haven t received my registration in the mail. Come to find out they never sent my paperwork to DMV. I stopped by to get everything fixed last week....I called DMV today and guess what...they still don t have the paperwork. This place is terrible !! I m literally getting tickets for expired registration because theses ppl can t do their job
We dealt with Craig Orofino, sales manager who was very rude and unhelpful. Originally, he told us that they did not have the car we were looking for on the lot and that he would have to order the car from a New Jersey dealership. Upon asking him which dealership in New Jersey had the car, he refused to disclose that information to us. He told us that we had to order an additional $2,000 package for the standard car we were interested in because supposedly the standard did not have the features that we thought it did. After doing some research, we realized that the standard car DOES have the features that we were looking for, and he was just trying to sell us an extra package by lying to us.
Otherwise, the rest of the team was pretty good and attentive to our needs. It was mostly just an issue with this specific sales manager that we had a problem with.
Our sales consultant, Klara Coku, was so patient, kind, and informative. She was able to answer all of our questions in an honest and friendly manner which made us comfortable enough to change our minds multiple times and finally come to a decision about our vehicle purchase. We will definitely return for future purchases and be sure to recommend this dealership to our friends and family!
I purchased a car from Central Ave. and Michael Libutti was my go to guy. He had all the answers to my questions and kept in contact me throughout the process. Making a big purchase like that isn't easy and Michael made it such a smooth transaction. I would definitely recommend this dealership to anyone who is in need of a car. What a great experience!
There I was, leasing a car. It was a scenario I d seen represented so frequently in commercials and movies that I couldn t wait to experience it myself.
As someone who owned the same car since high school, I simply never got to test these infamous waters. After many warnings from friends and family about car dealers, I walked into Central Avenue Chrysler Jeep Dodge Ram like a soldier marching into battle. Jaw stiff, teeth clenched, muscles bulging out of my plaid shirt, looking rather handsome no doubt.
My expectations were subverted almost immediately. In came Steven, the Jeep salesman in charge of handling my rigid presence. His demeanor was calm, smooth, and comforting; really the ideal disposition for this situation.
Together, we worked through my dreams and desires, some of which were apparently unusual (chief blue Jeeps are rare, it seems). As a negotiator, Steven makes it feel like you re working together rather than against each other, a truly key skill in this field. He made sure we communicated during my visit to a rival dealership and we found a solid middle-ground between possible lease rates.
Compared to the other Jeep dealership, Central Ave is saintly; the charlatans that comprise their competition are a squirrelly bunch and I looked forward to returning to Yonkers after I looked around. The owner of the dealership and several employees unrelated to my transaction asked if I needed anything, how I was doing, and what I hope to accomplish in this fragile time bomb we call life.
The team of salespeople here have a sitcom-esque dynamic, so much so that I think my next film might have to be about a Jeep dealership. After agreeing on a rate, Steven escorted me to Noah, a former salesman turned honcho in charge of finances. I love this guy, he s a straight shooter and an extremely hard-working lynchpin of the team. He had some incredible interactions with other salespeople who dipped in and out of his office, including various solid high fives and fraternal ribbing.
After working through the financials and the initial day of figuring things out, Steven made sure I could reach him any time via text or call. When you re plugging along through the process and several variables are at play, being able to ask questions and keep updated like that is huge for peace of mind. Within a week of my initial waltz into the dealership, I was driving off the lot with my Wrangler. It's hard to put into words how excited I am about this beast. Steven definitely sensed it and added to the utter joy of the moment I rode off into the sunset (or more accurately, Central Avenue at 10 AM).
I'm very pleased with my experience at Central Ave and look forward to continuing our harmonious relationship through my 3 year lease and beyond.
My second car with central ave Jeep and always satisfied with the service and vehicles they have to offer.thank you Klara coku for your time and kindness in making the decision for the vehicle I wanted...
Buying a car isn't easy and you meet many dealers trying to sell a car and thus creating an unnecessary amount of anxiety and stress. I thank God I met Dwayne from parts & services and he directed me in a way that eased the anxiety. Kindness and experience goes a long way. Thanks Dwayne!!!!!!!
I was convinced by a friend at the time that I should entertain my next lease with Central Avenue Chrysler/Jeep. He knew people that worked there and I was coming up on my mileage so I figured why not.
I m not going to complain about pricing, fees, etc. because I signed on the dotted line so I agreed to it. It s what happened after that makes this dealership and certain employees within it, questionable at best. Let s start with saying that I ve leased for quite some time. I m in no way new to the process. That said, I was coming up on mileage with my Hyundai and the deal was that Central Ave would pay off the lease (ultimately rolling those payments into my payment, because nothing is for free) and ground the car until it was actually due to go back in November. It was July. Again, not new to this as the Hyundai dealership had grounded my previous car for 5 months and everything went smoothly.
So fast forward 2 months after signing and I get a notice in the mail from Hyundai stating my car had been returned early and it was going to auction and I d be responsible for anything outstanding left on the car if not sold at or above current value. Upset of course, because it was supposed to have been grounded, I was told by the Sales Manager that it would be taken care of. Didn t hear anything else until I received a bill in the mail about 2 months later for $312 that I owed on the Hyundai. Confused, because the dealership was supposed to have paid off the rest of the lease, the Sales Manager was alerted and I was told again it would be taken care of. Silence for 4 months until I was contacted by a collections agency in March 2018 stating the $312 balance remained outstanding and Hyundai wanted their money. Rightfully so!
I don t know about you, but most humans work really hard to maintain and improve their credit scores. I m absolutely one of those people. Not only did I have to deal with the collections agency for 2 weeks, but was told that the dealership was overnighting a check for the amount owed. Check wasn t sent overnight, and then the 30 and 60-day delinquent notices hit my credit report. And guess what still hasn t been rectified yet. Next month will be a year that I ve had this car. I haven t heard from the Sales Manager about the delinquent notices hitting my credit report not once in 3 weeks. Not even an apology for affecting my credit report negatively.
It s really unfortunate that certain people at this dealership feel it s okay to treat paying hard-working CUSTOMERS like they don t matter and ignore them. What s funny is that I wasn t asking you to move mountains. The simple expectation was that it wouldn t have even happened in the first place. And you can t even pick up the phone and apologize and rectify the situation. There are PLENTY of other dealerships out there that will treat their customers with respect, follow through on their word, and create a pleasant car buying and owning experience. I will be going to those dealerships going forward. Shame on you.
Thanks to Sebastian Lopez and Eddy, I bought the car and they were very patient with me. I recommend it to all the people who want to buy a Central Park Ave Jeep car. Thank you
I brought my Jeep Compass here for an oil change last Monday and was pleasantly surprised at how fast the service was. Marco assisted me from start to finish, even answered any questions I had in regards to possible engine problems. Thanks for all your help!
Nosh and Klara were awesome. They got me the Jeep I wanted and in and out very quickly. They were extremely helpful and supportive. They truly are the best
Just purchased a Wrangler from this dealership. I had an extremely positive experience working with Klara. She was honest, easy to work with, and extremely responsive, even after hours. She worked hard to provide all the amenities I was looking for at a great price. I highly recommend both this dealership and Klara as a sales associate.
Overall my experience with Central Ave Jeep was great. My salesperson, Antoneta Djonovic was very helpful and found us the perfect car. I will definitely be back!
This leasing experience was nothing less than perfect. Everyone was super friendly especially my salesman John Rosabella. He is aces. All my questions were answered before I ever asked them. If you go in there make sure to ask for him!
Jimmy Greene was a great resourceful car guy. He has an acute sense of your car needs. This makes the process much smoother. That type of insight is what is required of a dealership. Would highly recommend.
Amazing service! Richard did an awesome job at keeping me happy and giving me EXACTLY what I wanted at a great price! Definitely recommend him if you are interested in purchasing a Jeep!
amazing service, professional staff. my salesperson Klara was so kind and not your typical car salesperson at all, not pushy which is a big deal for me. overall, I had a great experience here and I will definitely recommend my family and friends.
Earl was a great sales person, he got me the car I really wanted. If your looking for your dream car this is the dealership to go to. Great customer service. Easy and down to the point type of business, I loved and look forward to my new car because of him and the assitance from Chrysler.
Central Avenue provided me with quick and very accommodating service. Alejandro, my representative, was super helpful. He took his time with helping me select the right car for me. I was able to look at multiple models until I was sure I knew what I wanted. I could not have asked for a better representative or service. I highly recommend this dealership for they are not shy to provide great service.
The services at this dealership is impeccable. I was assisted by very knowledgeable sales people. I was able to get my vehicle in no time. they really understood my needs as customer. I would recommend this dealership to anyone who is interest in receiving the best customer service out there.
Went in for an oil change.. Called the day before was told they open at 7 but was told 7:30 when I got there. Was impressed at how quickly my oil change was done. Thought it was going to be dealership time lol so far so good. Thank you!
Neal in finance and Nosh in sales were great and know how to make things work out smoothly and make deals that works best for the consumer . Its not to often that you come across dealerships that have the interest in the consumer on the finance end.
I didn't expect to have such a great experience, they really know how make things happen!!!! Continue the great work!! Hello to Vinnie too lol
I bought my first car at Central Ave Jeep today, and I can t explain what they ve done for me. Special thanks to Sebastian Lopez and Dave Fisherman, they worked patiently with my tough circumstances to get me an incredible deal on my Ford Focus. Thank you guys so much.
With our first child due very soon, my husband and I were recently on the hunt for our first "parent" car. Working with Steven and Nush could not have been more of a breeze, as they helped us feel at ease throughout the entire process. If you're able to work with these two rock stars, we highly recommend it!
Jimmy and Ari were such a pleasure to work with. The entire process was so easy from the purchase to delivery. This was easily the best car buying experience that I've had!
I travel from LI to go to Central Avenue Chrysler Jeep. I've purchased and leased several vehicles from this dealership for many years and always have a pleasant experience. This time was the best thanks to my sales rep Steven C. I wasn't sure what car I wanted so Steven C. sat down with me and listened to my needs and concerns. I test drove two vehicles and then discussed the differences between the two and talked pricing. After doing so, unlike your typical pushy salesman, he told me to let him know when I was ready to make a decision. I made my decision right then and there. I'm now a proud owner of a Jeep Grand Cherokee. Got the car I wanted at a great price. As always, the process from start to finish was easy. Thank you Steven C and Central Avenue Chrysler Jeep!
I recently (01/20) leased a Dodge Durango RT from this dealership. Nothing but positives from the start.
From the moment I walked in (15 minutes before they closed) my sales person, Orlando, was attentive, polite and informative. He was very accommodating in showing me different vehicles and was courteous enough to allow us a test drive, literally as the clock struck 8 pm and they were supposed to be closing.
Upon our return from the test drive, the manager Kyle was sitting patiently waiting and never once made us feel rushed. He actually joined in the conversation and offered honest advice on the best options to go about leasing our vehicle.
As of this review, I have nothing but positive comments to say about both of these gentlemen. I MOST definitely will be returning to lease another vehicle from this dealership, provided these two gentlemen are still around when the time comes.
The Finance director Neal was by far the best we have worked with. Family oriented, friendly, and honest. Klara the sales rep was kind and flexible with scheduling. I highly recommend coming here to purchase or lease a vehicle. We would come back here again.
My Dodge has an issue that nearly caused an accident on a recent trip with my young children. Upon research we understood that it was associated with a recall concern. Made an appointment at this location and was displeased upon arrival after engaging with their tech. Omar wanted to charge a 130$ diagnostic fee and shifted his tone and body language once I expressed disinterest in paying that. he became gruff and dismissive and responded only that he'd call me once my car was ready. I kindly removed my car from service there, as I felt uncomfortable with what level of "service" he would provide following the attitude he displayed. TBC - I have a mechanic background, so his approach was unappreciated, as someone who can properly diagnose a car and knows what good customer service looks & feels like.
After having a difficult experience at another Jeep dealership the day before, a good friend referred me to Larry Memoli at Central Avenue Chrysler Jeep. Not only did he instantly take away any bad feelings I had from the other dealership, he got me into a brand new Grand Cherokee that day at a great lease price. Larry made the process easy, transparent and and explained everything I needed to know about my lease and the car itself. I cannot recommend Larry and Central Ave enough.
Klara and Nosh are a stellar team! They are ready to help at the drop of a hat, and always strive to make every customer leave with a smile. They helped my family get into the car of our dreams in less than a week. They are brilliant and we will come back again and again!
The car buying experience here is overall good but was disappointing in that many employees were interacting with others and their face masks were down or they weren't wearing any at all. I was with someone who was there to purchase a car so I stayed but if I was by myself I would have left.
From a buying stand point the experience was good buying my used 2014 Jeep Grand Cherokee but was quickly changed. When the night of driving the jeep home found a crack in the side mirror promptly reported the issue and got assurances that it would be fixed but the crew at the service department changed that.
From the service advisor that setup an appointment but when i got their no one has a clue why I was their, to the service and parts director Dan Oliveri who said and I quote "Nothing f**King going on that car" he is correct their I have a Jeep, so in conclusion their sales staff may be great but the experience is ruined by the service department.
FOLLOW UP So After speakign to the owner (Jonathan Grant) of the dealership who was much more reasonable and appoligised for my experience and slso wanted to fix the problem but the damage was already done by the service department. I will be using Whiteplains Jeep dealership who after hearing this story is changing the mirror for me at dealer cost.
I had brought two cars there before. I decided to buy my three car there and salesperson Steve was the worst wouldn t return calls and I started this ordeal on June 25th and it was July 16 and still no car,Steve kept saying oh the title for the car still not here but no help all at, pick up my deposit and bought a car somewhere else and it took one day
I had a wonderful experience getting my new Jeep at Central Avenue. I received exceptional service and would highly recommend this dealership to someone looking to buy or lease a new Jeep.
Upon entering the establishment, I was immediately asked if I needed some assistance. Ernesto the salesperson was a great help and put me in a vehicle that suited my needs and at a price that I can afford. Prompt service as well. I wasn't sitting there all day like other dealerships I've visited. I would recommend to everyone.
One of the best car buying experiences. Jonathan, Jim & most important Manny made the car buying process a breeze! Will recommend everyone to this dealership, couldnt have been easier!
Crowded and feet were freezing in the waiting room for 1.5 hour oil change. Also had like 7 people in front before they even open so hey. Good oil change deal.
Quick oil change, very clean waiting area and speedy service for all your car needs, from The Valet, cleaning crew, to the the mechanics. Everyone is super friendly and service is top notch!!!!. I m so glad to see Alex Veras is back at your service department!!!! Thank you Alex for always taking such great care of all my car needs. Appreciate your help. Will definitely be back more often because of you!!!! P.S.....I drive over an hour from Connecticut to service my car here because i would actually spend more time and money at any dealership or service department closer to home. Just to give you an idea of how amazing Central ave Jeep is. Thank you!
This past weekend, I purchased a 2016 Jeep Renegade from Central Avenue Jeep. I walked into the office Friday afternoon excited about potentially making a purchase, but a little nervous as this would be my first car purchase. My salesman, Nosh Margilaj, quickly put my concerns at ease by providing me with helpful information and exceptional assistance. He presented me a variety of car options and thoroughly explained budgeting costs and expenses. With Nosh's help, I was able to work out a deal that was well within my budget, with additional features that I was not expecting to be able to afford. I am very happy with the service that I received and my new car!
This was my very first time purchasing a vehicle and all I can say is I m so happy I chose this location. Orlando was very knowledgeable and helpful throughout the whole process. Hands down the best Customer Service Ever. Check them out guys you won t regret it :) Love My Jeep Compass Thank You!!!!
On January 24th, 2013 I walked into central Avenue jeep looking for a jeep compass or a patriot. I was greeted by a salesman named Brian K. in a very professional manor. Within a few minutes of conversation with Brian he showed me a jeep , which really caught my attention. Brian took some information from me and started the paper work . on 1-25-13 Brian gave me a follow up call on the process of my application and to tell me to stop by so we can do some more paper work . On 1-26-13 Brian called me to finalized the transaction, and I was on my way out driving the jeep patriot . Brain is a very honest and respectful salesman does not just try to sell u a car but tries to sell u the ideal vehicle that you are actually looking for. Thank you Brian K. I would recommend people to Brian anytime .
We had an amazing experience at central avenue Jeep. Everyone involved in helping us get our new car was awesome. Michelle was so sweet setting up our appt, Sebastian our sales rep and was just really nice and so helpful, Nosh made sure the financing was on point and the we could walk out with our new car. I highly recommend them. They are so helpful and attentive nothing like the other places we went to first.
After visiting 2 other Ram dealerships and not being unhappy with the experience, I called Central Ave as a last resort to see if they've give me a quote over the phone. Luckily, I ended up with Manny. He promptly followed up, and gave me a fair quote with no hassle and no games. We went to the dealership and leased the car the next day. Highly recommend Manny in particular.
KLARA & NOSH ARE THE DREAM TEAM THERE! IF YOU GO TO ANY ONE ELSE YOU ARE LOSING OUT! THEY MAKE SURE I LEFT 100% HAPPY WITH MY PURCHASE AND THEY REALLY CARE ABOUT YOU AS A CUSTOMER, YOU ARE NOT JUST ANOTHER PERSON BUYING A CAR YOU BECOME A FRIEND!!! THANK YOU KLARA AND NOSH FOR ALL YOU DID , I LOVE MY NEW GRAND CHEROKEE LIMITED!!!!! I WILL BE REFERRING ALL MY FRIENDS AND FAMILY THERE FOR SURE!!!
I had the pleasure of working with Joe. He truly made me feel like we were family. Loved him. Was very informed and able to answer all of my questions and concerns. I m remaining with my Jeep family thanks to him.
Jimmy Green and Jimmy the finance manager are the best I told Jimmy what I wanted he found the exact car is one day and told Jimmy the finance manager the payment I wanted to be at and he got it for me 20 dollars less now you tell me what dealer would do that I love my wrangler And my wifes car comes off lease in one year looking forward to dealing with them once again Thanks so much guys, from one happy customer
John R. was our salesman. He was very accommodating and helpful! He found us the exact Jeep that we were looking for with all the features we wanted! And since John couldn t be there for our vehicle pick-up in person, Jimmy G. was there to make our pick-up go nice and smoothly. We got our car within just a couple days of discussions (over the phone), and only had to make 1 trip out to the dealer, and that day was for the pick-up. Smooth and easy, and got exactly what we wanted! Thanks Central Ave especially to John and Jimmy! (FYI this place was so much better than Riverdale Jeep!!! Riverdale Jeep was disorganized, not helpful, small, and they didn t seem to care about or pay attention to their customers needs as much!)
Just purchased a brand new 2018 jeep wrangler from here. Our salesperson, Emmhers, was amazing. So patient and attentive. He did not pressure or rush us into anything. He also followed up with us afterwards to make sure we loved our ride and to set us up for service. The waiting room is comfortable, stocked with coffee and hot chocolate. Our kids were for some time without complaint. Overall a pleasant car buying experience.
BETWEEN LEASING AND BUYING FROM CENTRAL AVE CHRYSLER , I HAVE PURCHASED 6 VEHICLES OVER THE PAST 20 YEARS. YESTERDAY I LEASED A 2017 DODGE DURANGO AND BY FAR IT WAS MY BEST EXPERIENCE. MY SALES PERSON , ANTONETA WAS THE BEST. WORKED WITHIN MY BUDGET AND WAS ABLE TO GET MYSELF AND MY FAMILY IN VEHICLE WITH OPTIONS THAT I NEEDED. SHE IS TOP NOTCH AND THE DODGE DURANGO WITH THE BLACKTOP PACKAGE IS THE SHARPEST LOOKING SUV AROUND. THANKS TO ANTONETA!!!
Check Rebates and incentives before Bargaining, they are good at what they do.. Check your paperwork before finalizing the deal, make sure you calculate the numbers before you sign...Use as many websites as possible to get all your info, and get at least 2 prices from other dealers... The next day I got a price quote from another dealer thousands less but was too late for me to do anything...Learn from my mistake , Im usually a good bargainer but lost this one :(
Salesman James Smitty Smith and Sales Manager Jarred Daniels put together the best deal in Tri-State area for my Jeep Grand Cherokee. I will definitely recommend anyone interested in a Jeep, Chrysler or Dodge to see Smitty or Sales Manager Jarred to make their dream car a reality!
I just purchased my first car and I have to thank the amazing staff! From my test drive with Earl (Congrats again!) to working with Antonetta and Rich and finalizing my car deal with Nosh; I couldn't have asked to work with a nicer, dedicated staff :) They truly took care of me and I am so happy with my car!
Rich Reid was excellent. We came in from seeing another dealer that we were not happy with & he went above & beyond to turn our day around & put us in a car we were looking for that fit our needs. We're very happy with our purchase today & would definitely come see Rich when we're ready for our next car.
I'm sitting in the waiting room having my car serviced and I had to take a moment to write about my experience. From the time I pulled up the service has been amazing. I definitely didn't expect this level of customer service. I walked in to the service advisors and was treated like royalty. I'm serious, I came in for a recall and the advisor made sure that they go through the car and do some services to ensure the car is on point and safe. Above and beyond what is the norm. I'm a car guy with a Dodge SRT and know plenty about cars and know that he wasn't blowing steam up my a**. They genuinely take care of their customers. They even have coffee and a platter of bagels with cream cheese and butter in the waiting room for their customers. Amazing guys!!! Keep up the good work.
I've gone to this dealership twice, and both times I left promptly. First time, we were looking for a cheap lease car, and the salesman sat us down, told us what we're looking for is not going to happen & that it's a weekend so he's not used to working these days and shooed us out. We went across the street to a Kia dealership, told them our goals, and three hours later left with a new car.
Second time, I went to look for a Wrangler at the same dealership a year later, figured maybe it was just a bad salesman the first time. We go in, get a test drive within ten minutes, nice and smooth so far & things are looking good. Come back, get an extremely low ball trade in offer on our 2015 car, no pricing flexibility on the car we want. Salesman told us (me & the wife), it's not gona happen, they're not budging and before we could proceed any further said "Do you have my card?" as he was getting up. That's a very rude cue for me to get the F out.
We're not exactly hard customers. We don't really haggle ridiculously, have perfect credit, can actually afford the cars we look at, and both times we were interested in getting a car and went elsewhere.
Never coming back here again, I was treated like a bum out of a welfare line both times I went in. PLENTY of other dealerships in the area that will gladly take my money.
Orlando was the biggest help with finding the right car for me! This was my first car that I would be leasing on my own and he made sure I understood all the terms of the lease, connected with me with the finance department to assist with my credit application and kept in constant contact with me about the status of any paper work I had filled out and about picking up my car in general. Whenever I called with a question he either answered immediately or promptly called me back in less than a half hour. I previously had a car that was an older model that did not have features such as car play, backup cameras, push to start etc. and he took the time out to make sure I knew how everything worked before i left the dealership. His attitude was also very refreshing and uplifting during times that are as hectic as these! Could not have been happier with the service I recieved!
I've serviced my vehicle at Central Ave Chrysler many times and always get outstanding service. It starts with the friendly receptionist, the service consultants are great and it ends with the smiling cashier. All around a great experience. Thank you
centralavenuechryslerjeep.com
