C&R Real Estate Review

I have lived at the Julie Ann Apartments for the past few years. Resident managers have come and gone, but our current manager, Megan, seems to be doing an excellent job. A leak developed under my sink, and she had it repaired the same day I reported it! Great service! I do hope she remains our manager for a long time! Thank you!

Just don t.

They lost a 1300 dollar check but they had no problem cashing it. ....had to deal with a collections agency that is absolutely sleazy.

I have now spent 15-20 hours of my own time trying to resolve this.

Don t use this company.

C & R Real Estate blatantly lied to me ! It involves money, approximately $1,000 ! I was assured by a manager of property that no money was owed! Eventually a debt that we never knew about was turned over to a collection agency! This is sleazy! A

These people are scum. My story is very similar, once I moved out C&R as well as the Apt complex (Tulip Crest Apartments) completely cut off all communication with me. They never returned a single one of the many calls (10+), they never sent a single letter about my deposit, or the walk thru, nothing. Then more than four and a half months latwe I get a letter from a collection agency who represented Tulip Crest Apartments demanding 4900$. This is nothing more than con game run by C&R and Tulip Crest Apartments. I must now take them to court while they screw with my rental history and bad mouth me to places I have been applying to. They are scum. DO NOT RENT FROM THESE PEOPLE!!!

I loved the apartment and had great interaction with management before moving out. They were flexible with a month to month contract after my lease was over and just said they were having to up my rent a couple hundred which I understood. I moved out because there were no 2 bedrooms available and I did not want to pay more than 1 month of the higher rates for my current unit.

After moving out, I cleaned the apartment meticulously, absolutely no damage and barely a trace that I lived there as I was hoping to get my full deposit. They ended up taking almost my whole deposit due to backdated rent!? They claim that I was supposed to have a higher rent for the last 3 months which is definitely not what we had discussed on the phone. I left multiple voicemails thinking it must have been a mistake and no one will call me back.

Absolutely terrible company. Had to talk to the vice president of the company to find out that Maggie Banker had lied about requesting very important information regarding my rental history. Her lie has led to more than a 2 week delay of housing for a moderately disabled individual.

Update- C&R apparently had a change of heart, as I just heard from my neighbor that they will not be evicted. I know people who deal with apartment management have to be hard-nosed, but I hope this sad affair will show this company and others that at some point there has to be a consideration for human suffering. Kudos to the higher-ups at C&R for negating the decision.
***

The on site managers are good at Chateau Hills in Cedar Hills, and they have been responsive to requests for repairs. We have generally been happy here. There are some issues that need to be taken care of, but that's not why I am giving C&R a poor grade.

I am doing so because the previously aforementioned Carolyn has decided that now is a good time to EVICT a family with A CHILD who is DYING OF CANCER. Plus the father was just diagnosed with a brain tumor. Not evict because they haven't paid rent, mind you, but because the four children in the apartment have cluttered it up, stained the carpets and damaged some doors and walls.

I can't sleep at night knowing this little girl is being forced out of the home and friends she has come to know for the past three years, all because a mother desperately trying to keep her child alive had a hard time keeping up with housework. (she has since scrubbed the place top to bottom, it's almost unrecognizable there now).

I have cried myself to sleep for three nights straight as the May 31 deadline approaches. They have nowhere to go, and will probably couch-surf or go to a homeless shelter, unless C&R finds a heart.

My husband and I have worked for C&R since 1983! For over 3 decades we have always felt like we worked for a company that had integrity. We raised our 3 children while working for them. We love the property that we have resided at for 30 years now . The owner is the same owner that had it then. Same owner, same manger and same management company for over 30 years speaks volumes.

As much as I would like to give the building and C and R 4-5 stars, my moving out experience was very disappointing . I have never been treated in such a money-hungry, draconian manner by a landlord in 16 years, 3 different states as a renter either residentially or commercially.

Some family circumstance changed and I was offered a lovely job out of state to be close again to them. I had to break my lease 3 whole months early. I offered them 6 weeks notice about this. Prior to that point I had a flawless rental record with them. No late payments. No complaints about me of any kind (of which I was aware). C and R informed me that their standard 1 months rent x 1.5 lease-break fee would apply. They also tried to cite the Fair Housing laws around here as to why they could not make an exception. I am fairly certain those laws primarily pertain to avoiding discrimination by race, gender, sexual orientation, etc. however I won t profess to being an expert.

I then had a friend who, like me, is an educated professional, steadily employed, and probably overqualified to take over my lease. He sent them an email saying he wanted to do as much. C and R then said to me that it is their policy not to allow people to take over someone s lease and that they were happy to put him in my place but it would be under a new lease. Therefore, they still get to charge me the 1150 dollar fee that is supposed to help them mitigate their loss for my breaking a fixed-term lease early. They continued to cite fair housing rules as to why they wouldn t make an exception to their policy . Regarding having someone take over my lease or subletting my apartment, my lease simply says that it is not allowed unless they agree to it with which to begin. Clearly, then, this isn t a matter of fair housing . It is a matter of their wanting to shark me out of the 1150 fee no matter what I do to mitigate the reason for the fee in the first place. Of course, they were still happy to have a spoon-fed, qualified renter referred to occupy my unit.

It is really sad to see a business treat a renter so poorly when I was clearly making good faith effort to try to mitigate their loss.

Sherissa, the apartment manager at Footprint NW is wonderful. She deserves nothing but a huge compliment for how professional, sharp and responsive she is. Also, everything about my renting experience up to moving out was great. Beautiful new building, interesting micro-studio experience, decent price given what you get and the location.

Please do not sign a fixed-term lease with these folks. Certainly do not expect them to treat you decently even if you are making good faith efforts to handle things if you have to break a lease 3 months early. Also be wary of assuming they will be fair and logical in exceptional circumstances. I have not encountered anything else about the building, the lease, or the company that causes any concern but this issue is pretty alarming.

I'm rating the manger of Cypress Garden in Tualatin ,OR . She was very respectful and honest , I"m giving her 10 star . She is very expert at her job.
The complex is old but the manger Leticia Godinez with her wide smile , I end up renting one bedroom for my In-Law's . Thank you Leticia

We're in the middle of a small claims lawsuit with these crooks, recouping a deposit that we was withheld in bad faith. Avoid them at all costs.

I stayed at Sunridge Terrace in Happy Valley for 4 years. The staff was very helpful and I never really had an issue getting maintenance when it was required.

The reason for the 1 star review is as follows: I moved out, and received a bill for $1715.45. Some of the charges were expected, such as utilities, carpet cleaning, additional cleaning, and others that were normal expectations of 4 years of living.

What was unexpected was a charge to replace the refrigerator (which was in perfect working order when I left), and 5 cabinet doors, which by themselves totaled an additional $1025 of the charge.

Now, the stainless steel refrigerator door maybe had some minor spots on it, and most likely a homeowner would buff or replace the door. But clearly they decided it was easier to take anything that was remotely used and replace it. I guarantee that refrigerator is sitting in their maintenance shop, waiting to be used for parts for someone else that has a problem with theirs. That person will probably also be charged for a new fridge when they move out.

When I moved out, they said that the downtown office handles the paperwork for the security deposits. So I cannot fault the Sunridge Terrace staff for this, but I completely fault the home office for unreasonable action post move out.

I cannot recommend this company or any of their properties to anyone who is looking to move into the Portland or Vancouver area.

Absolutely useless. Third set of horrid neighbors: weed, noise, blare music 1 a.m., cuss my husband out, dog bark, woke me up; on the other side Precision Castpart parking lot party.
Manager's hands tied.
Polica calls.
Dumpster divers.
Run down (Brookside).
Lengthy, soft procedures, letters, warning for disturbances.
Previous manager (Tom) ran a tight shup; did not put up withe the above; the place was much cleaner (it is covered with bird poop - there are services for that you should utilize).
Constant jacking up of the rent.
Elderly, long time, quality neighbors run off by gouging.
Yearly new neighbors - way too high overturn.
Low rank, reviews and nothing has changed in four years.

I've worked with some shady companies, but I have never had a rental company this awful. I would never rent from them again. They've robbed me of my peace of mind, and backed the manager doing so; they're trying to keep my deposit without notice of what, why, or how much. Do not rent from them if you value safety, peace of mind, privacy, or honesty.

hire a lawyer the day before you move in. you'll need it!

I applied for a position as a Leasing Agent (HollyCrest) was given two interviews with Alma and Maryia and followed up with Mariya and never heard back. Then I seen a craigslist AD saying they were looking to fill the position. (2/28). If in fact, they moved to another candidate or for whatever reason a PROPER notice would have been acceptable. Im a single mother trying yo provide for my family and had I sat around and waited for a phone call I would have been SOL, SERIOUSLY! I also believe C & R is not an inclusive company and does not have a diverse populatin of staff and that is why I believe I was not offered the position. I believe I was more than qualified for the position. I dont recommend any person of COLOR TO APPLTY FOR THIS COMPANY! HORRIBLE EXPERIENCE!!!!

As a former tenant, do not EVER rent from this agency. They are dishonest, put you through hell, and if you breathe too deep, you will get a "citation" from their on-site managers. And definitely do not expect a refund, even if you have OCD cleaning tendencies, you will not see a dime. Good luck, and search elsewhere for your home.

They did the bare minimum of what was expected of them. Between not recieving notification of security deposit being mailed, mailing to an address that I dont live at anymore, an obnoxious wait time just to get in contact with someone. (I did update my forwarding address before the mail was sent so maybe that one is on usps.) I pretty much need my previous security deposit to pay for my next security deposit. So when transactions like this take this long it becomes a really large burden. Maybe its my bad for not taking the effort to get in contact first, but they should really think about reaching out to people when it comes to returning security deposits.

I lived on one of the properties of C&R real estate, it was my home for at least 7 years. The manager at that time always took care of any issues regarding maintenance, we moved out recently and there it was a little issue with an extra charge that the new manager made by mistake, so I reach out to Katrina and she help me to solve the problem right away. Thank you so much Katrina. God bless you

I normally am not one to write reviews but I want to help any future renters out. We ve been renting from C&R for about 4 months now. Our first manager up and left in the middle of transferring our lease over, after that, about 3 different managers have been in & out and extremely hard to contact. Tried to charge us for rent in our old unit after we had been out for about a week, I asked for a back door key because our new set didn t come with one and the manager told me she didn t know where any of them were but when she finds them i can take them and make a copy and make her some copies too (which is so unprofessional and is completely making me go out of my way as it is not my job! ), we re settled in our new unit in the same building but still waiting for our security deposit to be given to us and it has been around 20 days over the legal amount of time to return it and I ve had to contact C&R headquarters about 4 times now, they never call back, they can t pay attention long enough to remember what your name or building is, they said they didn t know where to send our deposit so they were waiting to hear from us etc. etc... all of the bad reviews are worth looking into. The property is great and kept decently clean so I have no complaints about that but they seriously need to figure out the management situation and learn how to be professional, especially regarding to something that I could take legal action on and sue the company. If you don t care about awful management and your money being held from you then give C&R a shot!

I juts meet my new C&R manager for my complex a very rude person not a clue how to treat tenants poor communications skills.

This is the worst company to work with. Terrible customer service. They lie about move out fees. They don't return phone calls. Do not live anywhere this company is managing. They are thieves.

The manager st Mckenzie court was very nice and friendly. I applied for an apartment there and was denied, I was treated with kindness even though I was denied. Kathy always returned my calls and was very professional The only negative thing was my call to corporate office, the receptionist was so rude and abrupt, she gets 1 star. I would definitely rent from C&R, just don t call the corporate office.

Thank you for hiring Tammy at Colony Park! She is such a joy to have here :)

While the managers of cascade ridge were fine C&R real estate as a whole is a complete scam. On move out I cleaned my entire apartment top to bottom yet these people say it cost $555 to clean the apartment. That is a complete lie and a scam. I recommend no one ever rent from this company.

This company not only gouged me after move out, taking my whole security deposit plus an extra 500,(which I can only blame on myself for not properly documenting before and after photos) but also reported it to the credit bureau the day of my notification for outstanding charges, and didnt bother to take it off (after it was paid) until I called them to complain!

These people are a negligent bunch of bumbling buffoons that I would never rent from again - they take full advantage if they see an opportunity and reside with the rest of the shady management companies that inhabit metropolitan areas.

Do yourself a favor and don't let them take your money!

They don t help at all! I was given an apartment with downstairs neighbor that smoke in there unit. So my apartment smells like cigarettes. I have a one year old daughter that is being exposed to second hand smoke and they have done nothing about it. They won t move me to another unit and I have called them multiple times and not once have I been able to speak to any of their agents. They never answer there calls! I wouldn t recommend them at all!!!!

Update: C&R has reached out only once with an answer despite what their reply to this review reads... the collections agency was told to cancel the debt. C & R is still trying to collect.
Original Review: 5 months after we moved out of the Union at St Johns, managed by C&R, we received a notice that a debt was owed. It has hit our credit reports and dropped the scores by 30+ points. We had a short-term lease at the Union at St Johns, and needed to move out one month early due to family emergency. On three separate occasions throughout the move-out process, we sat with the on-site property manger who was great. She told us exactly what was owed, applied our deposits for apartment and pet deposit towards the last month's rent, and we paid the difference. Since there was only one month left on the lease, she said doing it this way would ensure there was no penalty as we were not breaking the lease... ie, we paid for August but would not be living there. She did a walk-through when we moved out as well to help ensure the process was followed. Fast forward 5 months later, and now with drastically affected credit scores, we are now told we owe money for breaking the lease. We are presently in discussion with C&R as well as the Collections Agency to dispute this, and if need be bring to litigation. This is totally reckless in how C&R operates and likely why they lost the apartment building as a client. (The Union at St Johns is now managed by Urban Living Property Management.) We are awaiting feedback on how to move forward. C&R had terrible reviews when we moved in to the apartment, and we hesitated, but still moved in. Heed these 100+ reviews... peoples lives and finances are being mishandled by C&R .

Disgusting company - do not rent from any properties they own. I had broken my lease and paid the lease break fee over $1200 on time and helped get a tenant into my old apartment. I received a letter in the mail saying they were also taking my entire security deposit of $805 and charging me an additional "Non Comp Fee" of $72.73. They didn't explain to me what the non comp fee was and they were going to send it to collections if I didn't pay the fee. The apartment I was living in was a studio. Not worth the stress or frustration of these complete scam artists trying to get as much money as they could out of you.

avoid at all costs. worst rental experience we've ever had. and we've rented in all kinds of cities and markets: NYC, LA, atlanta, portland etc

they have an incredibly long list of things you can and cannot do or else you'll be cited / fined. they walk through and inspect every year. we are model tenants but it feels like a nazi organization running things.

lots of existing junk when first viewed apt: broken window glass, twisted rusty metal grate, burned books / magazines, broken vacuum cleaner, rotten wood shelves. property mgr agreed to have clear by move-in. it was all still there and since much of the junk was hazardous to our 1-year old i packed it up and paid to have it hauled away. it also took (20) days for them to replace (2) missing window screens.

also we came to find out there was a fire in basement under one of our bedrooms. the tenants before us moved in and immediately moved out due to breathing problems. one particular room was especially noxious smelling as weather got warmer. said room could not be used for any length of time for living or working and could not be used for storage as things would reek of smoke.

all representatives from C&R Denied Denied Denied. even though dozens of neighbors, friends and family members all said they smelled a strong old smoke smell. especially during warm summer months.

so to sum up: the company that stood to loose money denied the smoke smell - while all other impartial visitors said they definitely smelled old smoke smell. why would we chance our baby's health and our health and pay over 16,000 a year to live under these conditions?

only good thing i can say: they returned our deposit. but apt was left super clean.

C&R is lucky they didn't get their pants sued off for creating this situation.

oh and representative Carolyn (sp) crummiest person to deal with. a black hole of negative energy. and i've dealt with brooklyn and LA landlords.

Let me start off by saying that i'm your typical stand up guy. However, my time dealing with C&R (Caroline M, more specifically) has been a total show stopping nightmare. Since being at one of their studio apartment buildings downtown i must say i've never felt more overall disrespect, contempt, and bluntly bullied by any other organization in my life. I'm sure there are/WERE a person or persons who worked for C&R that genuinely cared about their work and other people at one point. However; dealing with those whom I have in the past few years have left a horrible taste in my mouth. Seems like one manager after another is hired, fired, rent goes missing, building often smells akin to sahara dessert dump. I've even hear other tenants saying they want out asap. I know I for a fact not be renewing my lease once it's done and not contracting another lease within C&R again. I hope somebody in that organization sees the light and cuts loose the barbarians they employ, like Ms. Caroline. In my humble opinion I've never spoken with such a horribly heartly and empty soul before. Good luck C&R and I'm sorry about both of our situations. Good luck people!

Can't lease a new apartment because they took me to court a day later than rent was due. Now I'm stuck trying to get information about the company and it's people so I can prove we don't owe anything!

Currently renting from C&R. I've been requesting that the carpet be repaired due to separation at the seam.. 18 months later still no repair.. Now there is BLACK. Mildew and more fraying and the padding under carpet has deteriorated.. Two of there carpet repair people have come out and said that it is not repairable that it needs to be replaced they have ignored multiple maintenance request that I have sent in. they have ignored their own carpet repair people nothing has been done I have tripped over the frame of the carpet. it has now become a hazard which has also been stated by one of their own maintenance people. They're active manager Jennifer Johnson back in December 2017 came to my apartment with my full amount of rent check telling me to rewrite my check for $300 less because she says I was do a credit there own temporarily assistant manager Maria listen to the voicemail that Jennifer had left me stating I was owed a $300 credit had really no response now their new property manager Chelsea has given me a letter saying that I have an outstanding balance due of $300 or be evicted I have tried multiple times to get ahold of their property owner Vanessa Marshall and I have gotten no response from them I guess I need to go see a lawyer.

SHE who ever SHE is, is SO UNPROFESSIONAL!
She is never in the office & when she is she won't take your call.
I've tried contacting her multiple times & in multiple ways to talk about why & general about my lease & she won't speak with me personally, she'll tell her receptionist what to tell me instead.
I got a non renewal & 60-day notice to get out about a month ago.
And I have yet to receive a reason.
By far the WORST real estate company I've ever had to deal with.

TENANTS BEWARE!!

We have SEVEN YEARS of PERFECT rental history. But according to our apartment manager, Vanessa Goff, it's "company policy" that they can't answer any questions during a rental reference. So because of C & R real estate, when we move to our new apartment we have to pay a $1150 deposit rather than a $400 deposit because they refuse to verify our rental history. I was told by the new apartment complex that this was a very unusual experience for them, and had it not been for C&R's "company policy" we would've qualified for the lowest deposit of $400. This is the SECOND time our current apt manager has been uncooperative with other landlords.

I've also spoken with several tenants with whom I am friends that have moved out in the past year. Families from three different units were all charged between $1000-$3000 OVER their deposit amount when they moved out. So, if you decide to live at The Birches apartments in Tigard, don't expect to get any of your deposit back. But DO expect a hefty fine when you leave.

The good reviews are all coming from property owners or employees, and the bad reviews are all from tenants. That should tell you what you need to know about C&R real estate. Profits alone are what drive this company. If you want to pay exorbitant rent ($1600 for 1950s 2 bedroom) for unorganized management and slum apartments (cracked ceilings, horribly outdated and possibly dangerous electrical wiring, giant holes and dips in the floor from water damage, soggy linoleum, and slugs in the bathroom...yes I said SLUGS), then C&R is your company! The company that owned and managed my apartment complex before C&R was significantly better. Once this company took over, there has been a steady and fast decline in quality repair work, management communication and landscaping care. It's clear that C&R only cares about one thing: money.

BTW, your heating bill will be quite high due to the fact that the apartments are NOT energy efficient (thin, mildew-laden glass windows) and as drafty as the top of Mt. Hood!

I have the good fortune to be celebrating 10 years with C&R Real Estate in February of 2017. Having relocated from southern California, I have worked with several giants in the industry and C&R is by far the best and I intend to retire from this company. From the endless training opportunities to the support I receive at the corporate level, I truly feel part of the "C&R family. Here is to another 20 years!

Hard to reach the staff in person, they are almost never in the office. The washers and driers are constantly out of order, and we have to ask for the coins back when the staff is not available. The laundry room is locked from 9 PM to 9 AM. You are out of luck if your kid needs the team uniform locked in before going to a game the next day. There are units with washers and driers at home. Those guys don't have to deal with that. We had 3 dishwashers in 10 years. Maintenance is the "duct tape" quality. Inspections, 6 strangers invading the apartment to stick their noses in every room. and they will come even if you are not home. The grounds are "maintained " by a dude blowing a machine all morning when there are no leaves or snow on the ground, just dust onto the walls. The machine is loud and messy. There is no healthy grass, it is more like straw. They cut the heck off the bushes, all misshapen and low on the ground. The guys who work on the roof leave a mess on the porch, covering the chairs and the plants with crud. The trash is all the way on the back of the property. When it's raining or snowing, we are stuck with trash bags or have to walk down a long ramp or slippery multiple steps to throw it away. We had several car break in, bikes stolen (plus others) and we told them what happened, they pretty much said it was our fault. It is affordable comparing to the other complexes in the area, but for a price.

DO NOT WASTE YOUR TIME !!!! We tried to schedule a tour at the Mount Tabor apartments. Scheduled a meeting. And the manager, CHARLOTTE, never showed up, or answered our calls and emails. Very unprofessional.

I wish I would have read these reviews before renting with this terribly unprofessional company. You live and you learn......so they say. Next time you do your research!! Renter beware!!!

These folks have been responsive to any problems at the property and have always treated me decently.

Thanks for the reviews! I will not even attempt to find a rental through this company!

Sent one amount for a renewal offer but then when the actual document came to sign it was a different. Baited and switched. Thanks for that!

I wish I could have given less than one star. I have been trying to get two documents from this horrible company for about 2 weeks, and no one will return my call. When I was living in one of their properties it was infested with insects, and the manager refused to do anything about it. My poor son also suffered a severe amount of asthma while we were living in those apartments because we later found out that there was black mold growing up in the very top corner of his bedroom closet. Don't live here unless you want to deal with scandalous crooks.

Living at a property currently run by C&R-- forest place apartment homes. The management keeps on coming out with new rules. For example:
no flowers on the window sill even inside your apartment.
No more than 2 guests in the pool per household. My two year old can't have her best friends over (brother and sister under 3yrs.) to swim because her Mom isn't allowed to chaperone them! At my last apartment we were allowed 1 friend per person living in the apartment.
Ridiculous rules that take the fun and enjoyment out of living in this place. It is also ridiculously expensive. The apartments are new but walls are thin. You can hear your neighbors talking.
Supposed to be a smoke free community but we have found pipes that our neighbors dropped off the balcony. When I reported it, nothing was done.
My upstairs neighbors come home around 1am and wake up my children with music, screaming swear words at one another and vacuuming. I reported it but I was told that the incident would have to happen durring office hours so that they could have proof enough to do something about the noise.
In total, management is on a power trip- not here to serve residents- here to make life miserable and keep people quiet. The worst place we have ever lived!!!! Can't wait for our lease to be up so we can move out.

As opposed to my previous, low reviews I want to let everybody know that the incredible hard work our staff at Brookside Apts. has demonstrated during this crisis has been exceptional. Thank you Corey, Andrew, Kaden, and Vanessa. Please take care of yourselves and stay healthy.

They are thee most inconsiderate Management company I have experienced. They aren t there to help you in any way. The most difficult experience trying to get into an apartment. They lied and cheated me and my husband. They don t communicate well with you at all. Horrible management.. HORRIBLE. I would never move into one of their apartment buildings again. Not worth it.

My husband and I moved into the Tulip Crest Apartments and we had to jump through every hoop even though we have perfect renters history.
Then almost a year later we asked for help because my husband works for the TSA and the government shut down and wasn t getting paid and I am not working because I am due in a month with our first baby... they said they would do NOTHING TO HELP and we needed to get out. We then asked for a Reasonable Accomidation hoping we could either do payment or not have to break our lease because we still had no money from not being paid due to the shut down. They screwed us over and lied to us. Trying to kick us out and harassing us to leave!! My husband pleaded with the manager Amanda... who is completely heartless and unhelpful in anyway... to not kick us out cause his wife is pregnant and we have no where to go. They didn t care! Their response was, we already sold the apartment out.. you need to be out in a week! We tried everything. They just don t care about their tentants at all. They care only about money and how they can screw you for more money. So they kick a man out who was working every day and not getting paid and a nine month pregnant woman out on the streets. We never paid late, never had any complaints on us, and were happily living there until we asked for help and they took our vulnerability and screwed us.
Heartless Mangament. Now we have no idea was is happening because they will not inform us or even talk to us. After reading all these reviews... I am now assuming that we will some day get a piece of mail asking for money and taking us to court and lies and lies!!
I truly don t not like this management company and will never have a good word to say for it... please please do not rent from these people!! Please, my heart goes out for people in the future who will have to deal with these people.. they will not care about you. So please don t rent from them!! Listen to all these reviews and trust them. They will lie and cheat you for everything.

I really enjoyed my experience with C&R and especially Maggie. I can't believe how pleasant she and all of them were to work with. I lived at Wasco Terrace in Portland for several years and it was wonderful. They really treat the residents with respect and make them feel like their apartment is their home. I can't wait to come home and looking forward to renting again from C&R. Thank you so much!!

I believe they completely neglect properties under their charge, and don't follow City and State regulations. C&R's refuses to be accountable for their mistakes and neglect .

Lived at Cypress Gardens about a year ago. Management was generally disinterested in doing any kind of maintenance, which made the inspections sort of odd. Apartment was absolutely not worth the rent they were charging us. They went through three or four managers in the year I was living there and the final one, the only stable one, was absolutely foul. Rude to everyone, routinely shouted at and threatened residents' kids (I don't have any but *CRIPES*). In general if I did have the good fortune to deal with another employee, they were still generally condescending and disingenuous. After an incident which required my dog to be quarantined, I was given a strict deadline to get rid of the animal which was only a couple days longer than the legally mandated quarantine period. Fortunately I was able to find a place to rehome him rather than having to euthanize him, but euthanasia was very clearly their preferred solution.

At the end of the lease I moved out. Cleaned strenuously, my apartment was beyond reproach when I left. I never received a red cent of my deposit back, nor even a snotty letter telling me what they were pretending to charge me for.

In general, every stereotype you've ever heard about landlords and property managers is 100% true of C&R Real Estate. They're lazy, greedy, hateful, dishonest, treat their tenants like criminals, and are utterly devoid of compassion, empathy, or any redeeming personal qualities. Unambiguous parasites. Do not rent from them. C&R PR team, do not respond to this review. Your input is not welcome.

As the owner of a 67-unit building C&R was the worst management company I have ever worked with, including one that embezzled funds. Our property manager must have slept through the entire management experience. We wound up with numerous city citations and when we toured a supposedly "done" unit, we found among other things, doors to bedrooms that were so stuck that children were trapped in the rooms. If there were a fire it would have been sure death. It would have taken an hour to plane the doors down, but I had to advise the resident manager and assistant to the property manager to do this immediately. I personally would never rent in a C&R managed property, and thank goodness I have a good company, Princeton Properties, managing my compexes now. Sad lesson indeed.

Some of the most negative experiences I've had as a renter. The 'portfolio managers' are not critical thinkers (or thinker's at all). They are incompetent and to top off have very little people skillsand are incredibly difficulut to work with and you have to work with them to get any small thing resolved. I could write an entire essay on the sometimes illegal and all the time unethical practices, plus poor treatment of residents. I treid having an open and honest conversation with the owner of the company about my experiences, but it became apparent quickly that she genuinely does not care. And honestly she probably doesn't have to care in the current rental market. I will never rent thru this company again

This is the worst most corrupt management company in the state of Oregon. After moving out I was never contacted in any way by C&R , when I tried to call I was sent to voice mail and never received a response, when I tried to email them about questions I never received a response. THIS WENT ON FOR FIVE MONTHS until one day I received a collections notice in the mail for $4700.00. Now that I trying to take them to court they will not release my rental records to any new places I am applying to, this makes it impossible to complete any applications which makes it impossible to rent a new house or apartment.

THIS HAS BEEN GOING ON FOR TWO YEARS!!! I AM IN RENTAL LIMBO BECAUSE C&R REAL ESTATE WONT EVEN RELEASE MY RENTAL INFORMATION TO ANY NEW PROSPECTIVE RENTAL PROPERTIES I APPLY FOR!!!

This company is filled with con artists masquerading as a legitimate business. This has effected my life and the lives of my family in such a negative way it makes me sick to my stomach.

NEVER DO BUSINESS WITH THIS COMPANY!!! YOU WILL END UP IN COURT OR WORSE, YOU WILL END UP SPENDING HUNDREDS OF DOLLARS APPLYING TO PLACES THAT WILL NEVER RENT TO YOU BECAUSE C&R WILL NOT SHARE BASIC RENTERS INFO THUS MAKING YOU ESSENTIALLY BLACK LISTED WHEN IT COMES TO RENTAL PROPERTIES IN OREGON.

THEY ARE LIARS AND THEY ARE CRIMINALS!!!

BEWARE!!!!!!

I have worked with C & R for the almost two years and I without a shadow of a doubt LOVE working for this reputable company. This company is excellent. They are fair, honest and integral. They want what is best for their Residents, as well as whats fair to everyone, while still protecting their owners.

An Exceptional company to work for and to rent from. This is a great team of people who I admire for their knowledge, their disciple to stay with the Rental Agreement and their love for the business.

From the Corporate office, to the Maintenance Department to the Portfolio Managers (Amanda Williams is exceptional and is an encyclopedia of this industry) and the Managers and their staff, all of them do their best to remain integral, honest and to keep everyone on the same page.

A wonderful property management company.

We were living in a. Unit that had a sewer leak and were told it wasn t that. Later to find out they were lying I was pregnant at the time and nothing was being done it took maybe 5 months for them to finally check it out. And then a 2 weeks for something to finally start being done because we kept calling about it. We moved and broke the lease because it was not a healthy environment and signed a contact to receive a certain amount of money back... was lied to yet again and it took forever for our check to get to us we had to ask multiple times and to this day we still don t have the complete amount we were told we d get. Very ridiculous very happy we re out of there.

Some of the worst human beings I've ever met. I'm not quite sure what they get paid for at the office except for to dehumanize people and deny people falsely. Can't wait to see what they do with my deposit when I move. I should have realized my manager wasn't joking when they said they would take me for it all anyway while doing the walk through

Everything was fine until we said we wanted to move out. First, it took them weeks to get us the move-out paperwork. Next, the paperwork was riddled with typos on their end. And, after we had specifically requested that the person doing the checkout walk-through wear a mask, they sent someone without one.

Finally, it's been over a month since we moved out and we still have not received our security deposit back. We were told we'd get it within a month, minus a cleaning fee for the carpets. I've tried three times to contact C&R, but they are completely unresponsive. If I don't get an answer soon, I will pursue other remedies.

My wife and i currently live in the Forest Place Apartments run by C&R and lately has been nothing but hell. Inspections are becoming ridiculous, they only come whenever they want whether you are home or not. You have to remove your kids and animals for their convenience. My poor cat is stuck at my in laws for god knows how many days because they wanna drop a notice and not come when they say they are going to. Practically getting demanded of they are just going to come into my living space where all my personal belongings are without being supervised by my wife and i. The rules have become outrageous especially being new apartments. This place doesnt feel like home and its not comfortable to live in. The management is rude and is NEVER around when people need them. Adrianna was one of the best and im sad that she is no longer around to help my wife and i like she did. I can not wait to move out!

This is the most dishonest and corrupt company you can rent from do not trust there first appearance they do not take care of there complex s and they will respond to any post saying we are sorry that you feel this way we would be willing to talk about anything you have to say at are office but when you try to contact them they do not respond the are a sham and should not be about to rent to anyone I am surprised they are still in business if Portland was not so big and so busy I m sure they would not be ware of any complex with the name C&R Real Estate Services on it read all reviews and don t be fooled by them look elsewhere there are many apartments and homes that are managed by honest company s

I currently work for C&R Real Estate and they are an amazing company to work for and live at.
I lived here before I worked with them and they were always professional and upfront with me. Everything is simple and easy.
Now working with the company I see things behind the scenes. We are VERY tenant friendly and want our tenants to be as happy as possible. We are very empathetic and do everything we can to make a pleasant living experience here at C&R Real Estate.

I'm reporting these people to the BBB. No one will call you when you try to pay your bill. Refusing payment or not making yourself available for clients to pay you forfeit your right to send us to collections or seek legal action. So I am posting this on the web before they claim I've never tried to contact them. Time and date is Nov 20th at 4pm. 2020.

After multiple break-ins, cars and garages, nothing being done, no type of security, avoid my calls to there office in the matter to let em know everything, a huge loss in items that were stolen, says missed from work due to court appearances, and the stress of wondering what's next, 4 yrs living in one of there properties, all they care about is there money, no care for tenants what so ever, not a property owner that anyone would want to deal with

I have lived At Ashley Terrace Apts for over 2 yrs now. I must say C&R Real Estate Services is definitely an example of how a good real estate service is run. I have had experiences with a couple of other property management companies and none can compare.
The manager and other Staff at Ashley Terrace are very friendly and professional! Even, Vanessa, whom I assume is a General Manager, when I had the pleasure of speaking with her, was very approachable, friendly helpful!
Here at Ashley Terrace Apts the staff works hard to keep our grounds beautiful and debris free, upkeep maintenance(pool, spa, workout room), prompt at making any repairs needed and always available to address any questions or concerns!
I don't see me moving anytime soon, but if i were to I would definitely want it to be to another C&R Property! They are here for you...they care!! You're not just another tenant to them!

These people are crooks, especially Carolyn. Asked for new carpet for 5 years, they evicted me for "no cause, then got new carpet, and put the cost of the carpet on my credit report. Who the hell do you people think you are?

C and R is dangerous. They go into your apartment when not home. They set up people in the apartments to harass you. My apartment was robbed of hard drives and personal diaries from 20 years. C and R is a criminal enterprise, probably a foreign company run by a Communist style mentality. If you want to risk stalking, robbery, etc. go with C and R. There was also a tiny gas leak in the place, and it was disgusting.

Greenbriar Village Apartments was me and my partner's first apartment coming from New Mexico. We lived there for 2.5 years and yes management came and went. I must say on behalf of the people who work for this company, they are doing the best that they can. The grounds keeper-Mike and his team- and the management-Holly, Max, Bryan and Stephanie were the most hard working and most taken advantage of by this company. After living here there were many problems but getting overcharged by far felt like the worst especially from a company that is Miles away from their property that they oversee. I am lucky that I got to deal with Mariya Nikitina who listened to me and we still had to pay it was for carpet damage which I would recommend to anyone with pets. Get a rug or something to make sure you don't damage their 1100 rug that they will tear out anyway because that is how they make most of their money. Take pictures and keep your lease on hand. This is the truth when dealing with a company like this know your rights but know big companies will always find a way to screw you. Its not the people who work for its fault. they are just doing a job. I blame the Higher ups who don't care because they don't see the faces of families that live in their mediocre properties and they don't see the effect having to pay an obscene amount for rent and moving out charges has on people.

We had excellent service from Mariya Nikitina of C&R Real Estate Services.

We lived at Progress Terrace managed by C&R. I found their on-site staff to be nice enough but under trained in Property Management Law. The Cooperate office is an absolute joke. Whoever handles the front desk is completely unprofessional and every time I called their office I just got the run around. Always told to leave a message for Eric...who was NEVER there. The one time I was able to speak to Eric he said someone else would take care of us and then our problem was never resolved. The "problem" was just simply getting a receipt showing that our account with them was paid in full. I would say be very careful with this company and know the laws and your rights. The next call C&R is going to get in regards to us is going to be from an Attorney.

I have had C&R manage my properties for many years, and have been extremely pleased with their services. They are careful with spending, always responsive, and look after my investments as if they were their own. I have had two different property managers handle my account, both of which were competent and professional. I would highly recommend their services.

Never the one to write reviews PLEASE READ! DO NOT RENT from C&R.Im renting a 1bedroom apt in a building of 5 other people who are Russian I m the only African American in my building .Im 25 no kids work full time in the medical field. this is My 3rd apt since I was 20 never been late with rent never had any previous complaints EVER...They have a non smoking on the entire premises policy(ridiculous) which I signed being that I thought it was cigarettes not a vaporized weed pen. Fast forward to DECEMBER I get a annual inspection I need a smoke detector battery ok cool. Matnience guy (whose engaged to the on-site manager) fixes it. A day later I get an email from the on site manager saying neighbors and management smelled heavy marijuana smell coming from my apt I then apologized and explained to her I thought you couldn t smoke cigarettes not weed and assured her it wouldn t happen again. And I ve since kept my word. and HAVE NOT SMOKED ON THE ENTIRE PREMISES! Yet I feel like I m being targeted and harassed STILL! JANUARY I get a few more emails about the same complaints. so I on Good Will invited the onsite manager over inside my unit to prove I wasn t smoking she came in and agreed she didn t smell any marijuana smell followed by an email saying the same thing. Two days later I have a 24hr air quality inspection posted on my door. Ok fine. I LEAVE THE PREMISES to smoke my weed pen I come back home She knocks on my door about 30min later with her fiance and daughter to do the inspection didn t even walk all the way inside my apt all she said was ok thank you. I didn t see her go inside my neighbors apt right across from me though. Later that night I had a 24hr termination of tenancy for violating the non smoking policy it basically says I have until the beginning of February to cure the issue or my rental agreement will terminate at the end of the month!. THIS IS AFTER SHE CAME INSIDE MY HOME and agreed she didn t smell anything. I then tried to explain to her that her information was incorrect she didn t agree and said corporate approved the letter I then called C&R and spoke to Ashli and explained my side of the story and that I wanted a second opinion for somebody to come out and smell my apt since at this point I m being ACCUSED for smoking on the property she said it s two employees on site (which is the on-site manager and maintenance man) she didn t want to drive all the way out there to smell anything, that she believes the on-site manager and long time residents I then explained they are mistaking me and I have no reason to lie I pay rent just like everybody else it s a difference between me smelling like weed and having it in my home vs me actually smoking it on your property she said it was a grey area because weed is legal and there is NOTHING in my rental agreement or smoke policy about marijuana all she said was to basically wait until the next inspection and to send her a detailed email about the issue!!!! I did. have not heard anything back. they will put you out on the streets based off someone else s opinion!!!! Not the facts! The on site manager snoops around My apt building in the middle of the night claiming to smell marijuana coming from my apt when it s 5 other people in the building but never knocked on my door once to see if the smell was actually coming from me. Hopefully I m not kicked out cause the manager THINKS I m smoking. Because I will be seeking legal advice if so.

Read previous reviews they unprofessional staff is at different properties not just mines!

Horrible - At every turn this Property Management company tried to fine me for things I didn't do. I gave appropriate notice, paid utilities on time, and left the place waaay better than I found it. Due to shoddy record keeping they withheld six months of utility payments from my deposit even though I have records showing I paid on time each month. Renters- be sure to protect yourself by taking pictures of the unit and document every interaction with these people. Be ready for unnecessary battles.

If I could give this company zero stars, I would.
They told us that we could set up payments for our lease break fee after taking our whole deposit. I have been trying for TWO MONTHS to contact someone about paying this. I will not put myself through a collection agency because this incompetent company cannot figure out how to return calls. The first time I reached out, it took them A WHOLE MONTH to return a call. And Eric stated that he had JUST recieved my emails. More than a month later. This company is the worst company I have ever been through, and a lawsuit will be filed.
Get yourself a lawyer before renting from them.

Save yourself some trouble. Read all negative reviews , they have some truth to it. Be able to distinguish when someone wants something from you and being fake. If they re going to ignore all emails and voicemails why have that available for the public. I ve been harassed, discriminated against and they won t do anything to address the situation. What kind of company prides themselves in customer service when they can t solve a matter like this. I understand that you re too busy, but don t run a business if you can t handle it.

Worst real estate company to rent from, does not care about residents or their families. Emergency maitenece line does not help at all, every time I have called the guy sounds under the influence, when I got through to another lady when I was locked out of my apartment with my 6 month old in the rain due to construction breaking my door she argued with me and told me I needed to call a locksmith.

Very unprofessional! They don't return your calls. Or your deposit even if you pay your rent on time Every time and keep the place clean. I lived at Century Apartments for two years which is managed by C & R Real Estate Services. They don't give you a copy of the original walk through when you sign your lease. I asked two different managers, Jamie and Jennifer, and never got it. If you make the wrong choice and decide to rent from C & R, take pictures of the unit along with your own notes on the first day when you sign your lease. At least try to get a copy of their notes if you can because they won't automatically give them to you. When you move out BE SURE to be there at the final walk through. I asked to be there but the on site manager, Jennifer, was vague and couldn't give me a definite time. She steered me away from the final walk through so I wouldn't be there. This is how they get you!!! This is done on purpose and premeditated. Hindsight is 2020 and now I see why they didn't give me the original walk through notes. They blame you for the previous tenants damage. Its THIEVERY. C&R Real Estate Services are crooks and liars. Protect yourself if you do ANY business with them! You have been forewarned!

I cannot tell you how grateful I am to have experienced the high level of customer service from this group. Specifically, Julie Amparan. From the first moment I left a message to the last moment we said goodbye.. she was nothing but professional, personal and caring!
She even went above and beyond my expectations and emailed me to make sure we were taken care of properly.
The apartment manager was also very professional and caring!
The chore of finding an apartment is emotionally draining and time consuming, but this experience with this particular group and apartment was outstanding!
Thank you again.
Julie N.

Tried for 2 weeks to contact this place to tour and rent an apartment from them. Called several times, left voicemails, emailed several times, tried to contact through other sites (Zillow, Aparments). They responded after 2 weeks with a voicemail, tried to contact them that day but they never answered their phones. The next day we called again and finally got ahold of them, but by then it was too late. Super glad we found a different place that is professional, responsive, and seems to care about its tenants. If this experience is any indiciation on how they run their company then I'm grateful we don't rent from them. The reviews from others are telling.

This is easily the worst property management group to deal with. Your concerns will be forwarded to the point of contact by email that you are CCed on so you know they received it. Then ten days later and three additional voicemails they may decide to call you back. Also claim they never received said email. Heaven forbid life happens forcing you to move to another state and you have to break your lease. They will show you not even a sliver of compassion and charge you the full amount. And use discriminatory laws to give them peace of mind about screwing over their tenants. Even when they are able to fill the apartment the next day (because #bend)! Also, they will not allow you to find someone to take over your lease. Because again, that s discriminatory. They will charge you fees you were never told about. And refuse to give you detailed requests of said fees. They will throw the person from your complex under the bus because that person is an actual human being and capable of kindness.

Please take all the negative reviews to heart. They are the only true reviews on here.

Do not deal with this company. They will make sure to do everything in their power to break you. Penny. By. Penny.

This is a great company to deal with. I was happy to find that they managed the new apartment I moved into. However, The new manager at Park Fiesta Apartments, Brittany is horrible. Does this girl even own a bra? She never wears one and the dresses she wears are so short, you can see her crotch. She is very unhelpful, and obviously doesnt care about the property. She is unprofessional and hardly ever in the office. The review written by Alex Barnes is her boyfriend/husband so he is very biased. I can't believe C & R real estate allows her be a representative for their company. I hate the thought of even dealing with this girl. Just Wow